Dear Valued Guest,We appreciate you taking the time to share your experience at our hotel. We are delighted to hear that you enjoyed the tranquility of our ground floor during the weekdays. However, we sincerely apologize for the noise disturbance you experienced over the weekend.We kindly request your understanding that occasional noise levels may be unavoidable in an urban environment. However, we assure you that we will continue to make every effort to provide a comfortable and undisturbed stay for all our guests.We are grateful for your patronage and hope that you will consider staying with us again in the future. We will do our utmost to ensure that your next stay is both peaceful and enjoyable.