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Recensioner av Ocean Palms Resort

3 out of 5
Ocean Palms Resort
14 James Avenue, Ocho Rios

Recensioner

6,8
10 - Fantastiskt i betyg. 33 av 131 recensioner" "
8 - Bra i betyg. 39 av 131 recensioner" "
6 - Okej i betyg. 25 av 131 recensioner" "
4 - Dåligt i betyg. 12 av 131 recensioner" "
2 - Väldigt dåligt i betyg. 22 av 131 recensioner" "

7,2/10

Renlighet

7,8/10

Personal och service

6,2/10

Bekvämligheter

6,6/10

Boendets skick och faciliteter

6,8/10

Hållbarhet

Recensioner

8/10 Bra

Sara

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great budget stay
Bodde här 4 nätter i januari 2024

8/10 Bra

Chanel

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
When I arrived I was greeted by every member of the staff that walked by or even help with check in. The rooms were ready, well organized and clean. The way they describe the room as a pool and beach view was exactly as mentioned. I received a nice refreshing welcome drink when I got settled in. Then I tour the grounds and the place is kids friendly with many views of excitement. The only thing I believe the hotel could change is the speed that the restaurant lounge area had. When you want to enjoy every moment every minute count you could tell that the restaurant staff needs to work on time management to get the food out to the guest. But the food was excellent!
Bodde här 1 natt i maj 2024

6/10 Okej

Eugene

Reste med sin partner
Gillade: Renlighet
We enjoyed our stay because the highlight of the property would be the restaurant area right next to the sea. small beach area but the private access at a beautiful location is awesome. When we stayed the water clarity was super great. Pool area was very comfortable and it seemed that the pool was also heated. Had a great massage at the in-house spa. We did not stay in the room much, but our room needed some repairs and updating. Door security was lacking. Bed was clean and comfortable. Balcony with pool and sea view was awesome and relaxing. The area around the hotel could possibly be intimidating to some due to the heavy foot and vehicle traffic of the locals market area. My wife and I are very comfortable living in Jamaica and enjoy the atmosphere though. Being alert and friendly is a must. Poor parking in front of hotel and since another guest had there vehicle stolen while we were there can be challenging for some. Nonetheless, my wife and I would stay here again due to the access to the sea and the affordable rate we had. Most of the staff was very friendly and helpful. food tasted great, but cooked to order does take time. However that was perfectly acceptable to us while we sat relaxing next to the sea.
Bodde här 2 nätter i april 2024

2/10 Väldigt dåligt

Travis

Gillade inte: Renlighet

8/10 Bra

Teesia

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good experience
Bodde här 1 natt i mars 2024

6/10 Okej

Alikah

Gillade inte: Boendets skick och faciliteter
Bodde här 2 nätter i februari 2024

6/10 Okej

Kristina

Reste med sin partner
Gillade: Renlighet och personal och service
The property was beautiful and included an awesome breakfast choice which was delicious. The location was in a quite dark alley in not such a friendly area of Ocho Rios.
Bodde här 3 nätter i februari 2024

8/10 Bra

Wesley

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Close to everything
Bodde här 1 natt i februari 2024

6/10 Okej

Sheryl

Reste med sin partner
Gillade inte: Bekvämligheter och boendets skick och faciliteter
The location was convenient.

6/10 Okej

Erica

Reste med sin partner
Gillade: Personal och service
My overall experience was ok. The kitchen and bar staff were nice and the food was good. The rooms need a refresher but I could see where they changed the tiles. The doors and sink needs changing and also the varnish on the front door needs to go. Apart from that, the hotel is close to the town and local amenities. There isn’t much of a beach, only a small part of the coast line but beaches are nearby. The internet was great in the rooms but I wasn’t restaurant and beach area but it was an ok experience.
Bodde här 2 nätter i februari 2024

10/10 Fantastiskt

Herbert

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was a great short stay, not too busy which I was disappointed to see; however, overall great and comfortable experience.
Bodde här 2 nätter i januari 2024

8/10 Bra

Duke

Gillade: Personal och service
Bodde här 2 nätter i december 2023

6/10 Okej

Conrad

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2023

6/10 Okej

Verifierad resenär

Affärsresenär
Bodde här 1 natt i december 2023

8/10 Bra

Esley

Bodde här 2 nätter i december 2023

2/10 Väldigt dåligt

Roderick

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
I had a reservation and when I got there, there was no room available
Bodde här 3 nätter i december 2023

2/10 Väldigt dåligt

Shamaria

Reste med familj och småbarn
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I’d say to give them some time before booking. They are renovating so the stay will be below par. I stayed back in 2021 and it was great! This time the rooms are terrible, tv don’t work, ac don’t work properly and makes noises. The lady at the front desk was very nonchalant about the whole thing and pretty much told me to take it or leave it. The only thing working for them right now is the God given view.
Bodde här 1 natt i december 2023

2/10 Väldigt dåligt

marvin

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 8 nätter i december 2023

10/10 Fantastiskt

Shanae

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great view!!! Clean and relaxing!!
Bodde här 1 natt i december 2023

2/10 Väldigt dåligt

wardah lateefah

Reste med sin partner
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
This property needed to be updated, the bathroom was dirty , it was dirty mattresses by my room door making it hard to get in and out. Parking sucked, there was two days when they didn’t have a chef . Pool wasn’t cleaned .
Bodde här 6 nätter i december 2023

10/10 Fantastiskt

Amy

Reste med sin partner
Been coming here for two years and love it
Bodde här 1 natt i november 2023

4/10 Dåligt

Salim

Reste med sin partner
Gillade: Renlighet och personal och service
No room cleaning or fresh towels given after arrival. Had to use the same dirty white bed linen and towels throughout our stay. Not good
Bodde här 2 nätter i oktober 2023

6/10 Okej

Lloyd

Gillade: Boendets skick och faciliteter
Ok
Bodde här 6 nätter i oktober 2023

2/10 Väldigt dåligt

dianna

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
hot they only have fans
Bodde här 3 nätter i augusti 2023

4/10 Dåligt

AUDREY, Kaneohe

Reste med familjen
Gillade: Renlighet
Gillade inte: Personal och service
The one issue I cannot overlook is the unfriendly staff. In the hospitality industry, friendly staff is an absolute must. Some of the front desk staff was friendly but not all of them. Housekeeping staff rarely said hello or smiled even when I greeted them with good morning or good afternoon. The hotel site says they offer airport shuttle. Despite requesting airport pick-up via messaging and calling them the day before, when I arrived at the airport, I had to call the hotel again and I waited over 2.5 hours for the taxi to arrive. You have to pay cash directly to the driver, something I was not prepared to do. I had to ask him to take me to a bank to get cash from the ATM. The hotel is in a good location to be able to walk around main street Ocho Rios and get to restaurants and the craft markets. However, I do not recommend walking back down the side street to the hotel after dark, unless it is a Friday or Saturday night when all the shops and bars along the street are open and there is a lot of activity. Advertising they offer airport shuttle is misleading. Guests are better off either taking the Knutsford Express bus to Drax Hall and taking a taxi from there. If you take a taxi from the airport to Ocho Rios, be prepared to pay approximately $130 USD cash. Despite the misleading airport shuttle offer and the location, if the staff was friendlier, I would consider staying there again to support local business. Friendly staff is a must.

8/10 Bra

Sandra

Gillade: Renlighet, personal och service och boendets skick och faciliteter
It was wonderful enough that my time with my other half was amazing.
Bodde här 9 nätter i juni 2023

2/10 Väldigt dåligt

Joy

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The property is horrible,unprofessional,dirty and. Or in a safe neighborhood.
Bodde här 4 nätter i juli 2023

6/10 Okej

Aja

Gillade: Personal och service
Bodde här 3 nätter i juli 2023

8/10 Bra

Samaria

Reste med familjen, Reste med sin partner
Gillade: Renlighet
Gillade inte: Bekvämligheter
The hotel was good, it is dated but it’s okay for the price if you are on a budget. The hotel is near everything like night clubs, mahogany beach etc.. but we would have rather had a resort that had a lot of amenities and excursions within the resort.
Bodde här 3 nätter i juli 2023

6/10 Okej

La'Chauntae

Reste med sin partner
Gillade: Personal och service
Gillade inte: Renlighet
Firstly the conditions was not worth the price, property needs major updating. Seems like the money isn’t invested back into the business. Simple fixtures such as shower head needs to replace as it’s clogged and sprays in every direction, bathroom door needs to change and toilet clogged. We had to ask for small towels as none are left in the room. Tissue seems to be on ration! We had some blue tore up bed sheets! Walls are PAPER THIN LOL can hear every word that’s spoken, if persons book with kids please let them stay on the bottom floor, the constant running up and down was a nuisance! Pros: The food Jamaican food was good (pay in JMD). The view was nice from the back of the property, the staff attitude was very pleasant, the resort is located in a good area nearby a high traffic area, walking distance.
Bodde här 5 nätter i juli 2023

10/10 Fantastiskt

Yohan, Lauderhill

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great stay
Bodde här 2 nätter i juli 2023

6/10 Okej

Christopher, beaufort

Reste i grupp
Gillade: Personal och service
Overall the experience was good
Bodde här 1 natt i juli 2023

6/10 Okej

GLOWIE

Bodde här 1 natt i juli 2023

4/10 Dåligt

LINWALL

Reste med sin partner
Gillade inte: Boendets skick och faciliteter
The Property didn’t look like nothing that is put on line there is a leak over the stairway there wasn’t no wash cloth in the room ants was everywhere overall the place could used a face lift.
Bodde här 7 nätter i juni 2023

6/10 Okej

marcela, miami beach

Reste med familjen
Gillade: Personal och service
everything looks very old needs to improve as it is a good property
Bodde här 4 nätter i juni 2023

8/10 Bra

Duane

Bodde här 7 nätter i juni 2023

10/10 Fantastiskt

Ricardo, Elmont

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very nice and accommodating staff, who are very responsive to our needs. Unfriendly business across the street who made parking non-existent and harassed us and other guests because of the limited parking.
Bodde här 2 nätter i juni 2023

10/10 Fantastiskt

Evertardo

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 7 nätter i juni 2023

2/10 Väldigt dåligt

janique

Reste med sin partner
Gillade inte: Personal och service och boendets skick och faciliteter
Something as basic as an iron was not in the room. We had to request that and an ironing board from the front desk. The iron took about 30 minutes to get to us while the ironing board never made it any at all. The breakfast was small, and the Orange juice was replaced with Tang. Front desk staff was courteous. The lamps in the rooms had no bulbs so it was really poor lighting in the room overall. Ocean Palms is on my good for a night if you desperately need somewhere to lay your head but not for that price at all. I was not pleased.
Bodde här 1 natt i maj 2023

2/10 Väldigt dåligt

Millicent

Reste med familjen
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
I'm just Saying, if you're going to Jamaica or your in Jamaica do not book your hotel through Expedia, make sure you call the hotel you're going to and you can speak to someone there. When you're in a country like Jamaica and your phone may not even work and you can't get a hold to anyone this place I don't even know if it exists cuz I didn't even see it that'sthe best advice I can give you.
Bodde här 1 natt i maj 2023

10/10 Fantastiskt

John

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very nice place
Really enjoyed our stay at this resort. Nice pool and beach side access. Great continental breakfast and very friendly staff that did everything to make her stay enjoyable, including a free trip to the blue hole.
Bodde här 3 nätter i maj 2023

10/10 Fantastiskt

Holly

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i april 2023

8/10 Bra

Patrenia

Reste med sin partner
Gillade: Renlighet och personal och service
Staff service was excellent
Bodde här 1 natt i april 2023

10/10 Fantastiskt

Latasha Sims

Reste med sin partner
Gillade: Personal och service och boendets skick och faciliteter
I will stay here again beautiful ocean view
Bodde här 2 nätter i april 2023

2/10 Väldigt dåligt

Robert

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 7 nätter i mars 2023

10/10 Fantastiskt

David

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i mars 2023

2/10 Väldigt dåligt

Marjorie

Bodde här 5 nätter i februari 2023

6/10 Okej

Aleena

Reste med sin partner
Gillade: Personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
View was beautiful. Room was clean, bathroom needed a lot of updates. Area is not touristy, appears more residential. Staff was very helpful and friendly.
Bodde här 2 nätter i februari 2023

4/10 Dåligt

Kiran

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Terrible experience to the so called resort
When we arrived, the guy in counter does not even know if we have booking and goes on saying did you talk to hotel before arrival. With the use of translator, finally he was able to find it. The room was Farley clean but restroom was disappointing and smelling. They also don’t seem to do any room service all throughout the stay. The breakfast and lunch menu says they have a lot of options but they never have anything other than one or two options and food is terrible. Their beach access is not really a beach access but a small hideout exit next to the pool and is not maintained at all. TV is a joke, small and not many channels options. Same goes for internet. Above all, I don’t think this is a resort instead a hotel with bunch of rooms converted into so called resort. Also the access route to this hotel is also gross and commute unfriendly.
Bodde här 3 nätter i februari 2023

10/10 Fantastiskt

David

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great stay for family
Great stay. My granddaughter loves the pool.
Bodde här 1 natt i februari 2023
Svar från Venise 8 feb. 2023
Hello David,It was great to hear that you enjoyed staying with us. We really appreciate your detailed review.Thank you also for your feedback highlighting where we can do better. We appreciate hearing about your experience and your thoughts about Ocean Palms Resort. Your comments are really helpful in highlighting opportunities to improve our service even further and your recommendations are being addressed internally. We hope to welcome you back again soon! Kind Regards,Ocean Palms Team