Hello Juliet,Thank you for your Great Review!We hope to see you again soon!

Thank you for your feedback. We're glad to hear that you found our property decent for the price. We apologise for the inconvenience you experienced with the hot water in your room. Rest assured, we have addressed this issue promptly to ensure it doesn't happen again. We appreciate your understanding and hope to welcome you back for an improved stay in the future.

We appreciate your feedback and apologize for the inconvenience you experienced during your stay. Our commitment to cleanliness is paramount, and we apologise if the room did not meet your expectations. Regarding the air conditioning, we will address any issues to ensure optimal comfort for our guests.As for the restaurant, we apologise for any disappointment caused by unavailable menu items. Our menu features freshly made dishes, and certain items, like lobster, may not be available when they are not in season. We regret that this impacted your dining experience.Regarding the staff, we hold ourselves to a high standard of customer service, and we are disappointed to hear that your interactions did not reflect this. We will address this matter internally to ensure it does not recur.Your feedback is invaluable to us, and we hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable experience.

Hello Enoch,We are sorry you feel that way, please note that we have 24/7 security and that our location is very safe.

Hello Kathie Ann,Thank you for your great review!

Hello Latosha,we are happy to hear you had a lovely time and thank you for your great review !We look forward to seeing you and your family again soon!

Hello SherylThank you for taking the time to write this great review!Were glad you enjoyed your stay with us and we hope to see you again soon!

Dear Candice,Thank you for sharing your experience with us. We sincerely apologise for the inconveniences you encountered during your stay. We regret that we were unable to promptly address all of your concerns.Please rest assured that we have taken your feedback seriously and will use it to improve our services and facilities. We are delighted to hear that you enjoyed the delicious.We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable and comfortable stay.

Hi Stacy thank you for choosing our property and for taking the time to submit a review. It was truly a pleasure hosting you and we do hope to see you again.All the best,

Hello Kelly,Thank you for taking the time to share your feedback regarding your recent stay with us. We take guest reviews seriously and strive to address any concerns to ensure a positive experience for all our guests.We are disheartened to learn of the issues you encountered during your stay. However, we must clarify certain points you raised in your review.Firstly, we regret to hear about the inconvenience you experienced with the foul smell in your room and the condition of the shower head. Our team endeavors to maintain our facilities to the highest standards, and we apologize for any lapses in this regard. Had these issues been brought to our attention during your stay, we would have taken immediate steps to rectify them.Regarding the taxi service, we do offer a reliable transportation service for our guests. However, we also understand that some guests may prefer to arrange their own transportation. We assure you that our priority is to provide transparent and fair pricing for any transportation services offered by our affiliated drivers.Furthermore, we take the safety and security of our guests seriously.We have 24/7 security measures in place to ensure the well-being of our guests. Any reports of harassment or discomfort are promptly addressed by our security team.We also appreciate your feedback regarding the hotel's surroundings and the behavior of local vendors. We will take this into consideration to further enhance the guest experience.We are committed to continuously improving our services and facilities based on valuable feedback such as yours. We sincerely apologize for any inconvenience you experienced and hope to have the opportunity to welcome you back in the future to provide a more enjoyable stay.Warm regards,

Thank you for choosing our property again Ulrike. It is always a pleasure hosting you, because you are such a wonderful person who make our job quite easy and fulfilling. We are so happy you enjoyed your stay with us and we look forward to seeing you again.All the best,

Hello Juliet,Thank you for your great review.We hope to see you again soon.

Hello Ayanna ,thank you for your review! We hope to see you again soon.

Hello Yaneek ,thank you for your review! We hope to see you again soon.

Hello Alicia,Thank you for sharing your feedback with us. We appreciate your insights and apologise for any inconvenience caused by the current condition of our property.Please be assured that we are actively working on renovations to enhance the overall guest experience. We are tackling these improvements bit by bit every day to ensure that our facilities meet the highest standards of comfort and quality.Regarding the beach, we regret any disappointment you may have experienced. While we have faced challenges, including the impact of a recent storm, we want to assure you that our team has been diligently restoring and maintaining the beach area. We have recently taken updated pictures to accurately represent the current state of our property.We value your patronage and hope to have the opportunity to welcome you back in the future to showcase the improvements we are making.

Hello Scott,thank you for your review!We hope to see you again soon.

Hello Sheila,Thank you for the wonderful review.There are numerous activities to enjoy both at our hotel and in the surrounding area. We currently offer snorkeling and paddle boarding, and we're excited to expand our offerings to include more activities right on the property.In addition to these, nearby attractions include jet skiing and rafting. Plus, our beach is where the famous White River meets the sea, providing a stunning backdrop for relaxation and adventure.We sincerely hope to have the pleasure of accommodating you again soon.

Hello Robert,Thank you for the great review!We hope to see you again soon.

Hello Brigitte,Thank you for the great review!We hope to see you again soon.

Hello Makisha,Thank you for the great review!We hope to see you again soon.

Hello Patrine,Thank you for the great review!We hope to see you again soon.

Hello Anthony,We appreciate you taking the time to share your feedback with us.Unfortunately, a severe storm struck our hotel just days before your arrival, causing significant damage to our bar and beach area. As a result, ongoing construction became necessary to address the aftermath. We understand that the noise generated by these renovations in the evenings may have been disruptive, and for that, we sincerely apologize.Please rest assured that we are diligently working on updating and renovating our hotel every day to ensure a more enjoyable experience for our guests. Your understanding and patience during this time are greatly appreciated.Thank you for choosing to stay with us. We hope to have the opportunity to welcome you back in the future to showcase the improvements we've made.

Hello Tracyann,Thank you for your great review!

Hello Kevin,We appreciate you taking the time to share your feedback with us.We have recently updated our Wifi system to provide better service for our guests.Thank you for choosing to stay with us. We hope to have the opportunity to welcome you back in the future.

Hello Naomi,thank you for your great review!We hope to host you again in the future.

We appreciate your feedback and apologise for falling short of your expectations. While we're glad you enjoyed the beach view, we regret any inconvenience. We'll address the issues promptly to ensure a better experience for our guests in the future.

Thank you for sharing your experience with us. We apologise for the lack of assistance upon your arrival and any discomfort. We want to assure you that we are currently undergoing renovations to improve our facilities and enhance the guest experience. Your feedback is valuable, and we hope to welcome you back once our upgrades are complete.

We sincerely apologise for the inconveniences you experienced during your stay. The issues with the hot water supply were indeed beyond our control, stemming from a problem with the main water line in Ocho Rios. Our staff did their best to communicate the situation transparently, and we regret any misunderstanding that may have occurred. Please know that we take your feedback seriously and will continue to work on improving our communication and guest experience. We hope you will consider giving us another chance in the future.

Thank you Cecile for choosing our property and for your kind feedback. It was truly a pleasure hosting you. We are sorry you had issues with the cable. We did not receive any other reports about any issues and when we checked the one in the room you stayed in it work perfectly.Nevertheless, we do look forward to hosting you again. All the best.

Thank you so much for choosing our property Kenisha and for submitting a kind feedback. It was truly a pleasure hosting you and we do hope to see you again.

Thank you for choosing our property Carmen. Our property has a rustic appeal, not old, and most of our guests appreciate this style. We do understand that some may not. However, we do ensure that the property is clean and up to standard.Nevertheless, it was very good hosting you and we do wish you all the best.

Rahim it was an awesome experience hosting you for your birthday weekend. You were such a warm guest who made our jobs easy. Thank you for choosing our property and for submitting a positive feedback. It was a delight having you and we do hope to see you again. All the best.

Hi Kerry. It was a pleasure hosting you and we are happy you enjoyed your stay with us. Thank you for you feedback and support. The road from the other side is private and so is the property so we have no sway over them opening the gate. We have tried, but it was denied. Therefore, we are using the road that is ours. We are sorry you did not like the condition coming in, which we have no control over, but are working to amend.We would definitely like to see you again. All the best.

Thank you Zuwena for choosing our property and for your positive feedback. It was a delightful experience hosting you and we would love to see you again.All the best

Hi Frederick thank you for staying with us. It was truly a pleasure hosting you and we would be more than happy to see you again. All the best.

Thank you for choosing our property Christine and for taking the time to submit a positive review. We are happy to know you enjoyed your stay with us and we too can say it was truly a delight hosting you and we would be more than happy to host you again. All the best.

Thank you for choosing our property Shennea. It was truly a pleasure hosting you. We are sorry you felt some discomfort in regards to the shower. However, once the shower curtain and the shower head is properly adjusted then that problem is fixed. Almost any issues encountered on property can be easily fixed and we are here for that and top ensure you have a great time. We would be happy to host you again.

Thank you so much for choosing our property Jamilia and for your positive feedback. We are happy to know you enjoyed your stay with us and would be more than happy to host you again. All the best.

Hi Milton thank you for choosing our property again. It was truly a pleasure hosting you. I am not sure why you think the property needs a cleansing when the property is clean and fresh. Ants only appear in the room when people eat in the room and do not clean up well. Our housekeepers normally discover this when they service the rooms. As for the server who asks for tips this is the first time we are hearing of it so we will investigate and take the necessary steps to prevent any reoccurrence.But, it was very good hosting you and we hope you would reconsider and come see us again.All the best

Hi Anne thank you for staying at our property. It was our pleasure to host you. We do apologize if any of our staff made you feel uncomfortable, that is uncharacteristic of them. We will definitely investigate and ensure that any such behavior is not repeated. We do pride on customer safety and security on all levels.You were a great guest and we would be more than happy to host you again. All the best.

Thank for choosing our property Angela. It was truly a pleasure hosting you. We are sorry about the issue with the water supply that was really out of our control, but was an issue with our nation water supply in our area. Our sincerest apologies.However, we are happy you enjoyed our staff and would truly love to host you again.All the best,

Thank you so much John it was a great experience hosting you. We are happy you had a great time and we would definitely be elated to host you again.All the best,

Hi Jiemin we are so happy you chose our property and it was truly a pleasure hosting you. We are very happy you enjoyed your stay with us and hosting you was quite delightful. We do hope to see you again.All the best,

Hi Ivy thank you for choosing our property and for your feedback. Much of what you described is an exaggeration of the reality, but I guess perspective is limited to each individual. Our property is a hidden gem within its geographic area. Yes, you may have to pass through the fishing village (not a ghetto) to get to us, but why should that dampen the beauty of our property since once you get here you realize its a slice of heaven? The bystanders you mention are people who do rafting, not drugs. They approach persons entering to advertise their rafting and tubing, fish and other items, which are all legal.Our property is a rustic appeal, not old. Also, the property is quiet because we pride on offering a place to relax and rejuvenate by the beach, not too much noise or excitement.Also, all rooms offer a blanket once requested. Our property is a nice place to just relax and refresh one's self away from the hustle and the bustle.

Thank you so much Mze for choosing our property and for submitting a positive review. Truly it was a pleasure hosting you. We are happy to know that you enjoyed your stay with us. We will congratulate Omar for being fantastic, as you have said.All the best,

Thank you so much Owen for staying with us and for taking the time to submit a positive review. We truly appreciate you and are happy you enjoyed your stay with us. We really do hope to see you again.All the best,

Thank you for choosing our property Stefan and for taking the time to submit a review. We are happy you liked most things and we do apologize that you felt some things were lacking, in keeping with your personal preference.Nevertheless, it was wonderful to have you here and we hope to see you again.All the best,

Thank you so much Tamar. It was quite a delight hosting you. We do hope to see you again.All the best,

Thank you for choosing our property Courtney and for submitting a positive feedback. We appreciate you greatly and are happy to know that you had a great time with us. It was such a pleasure hosting you and we do look forward to seeing you again.All the best.

Hi Margaret. Thank you for staying with us and for your kind review. We truly had a pleasure hosting you and are happy you too enjoyed your stay with us. We look forward to hosting you again. Until then, all the best.