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Recensioner av Sandals Ochi - ALL INCLUSIVE Couples Only

4.5 out of 5
Sandals Ochi - ALL INCLUSIVE Couples Only
Main Street, Ocho Rios, Saint Ann

Recensioner

8,0

Väldigt bra

10 - Fantastiskt i betyg. 155 av 353 recensioner" "
8 - Bra i betyg. 92 av 353 recensioner" "
6 - Okej i betyg. 54 av 353 recensioner" "
4 - Dåligt i betyg. 27 av 353 recensioner" "
2 - Väldigt dåligt i betyg. 25 av 353 recensioner" "

8,6/10

Renlighet

8,6/10

Personal och service

8,2/10

Bekvämligheter

8,0/10

Boendets skick och faciliteter

8,0/10

Hållbarhet

Recensioner

2/10 Väldigt dåligt

David

Gillade inte: Renlighet
Bodde här 7 nätter i december 2023
Svar från HP 9 jan. 2024
Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay. We strive to create the best experience for our guests and want to apologize for any inconvenience. Kind regards

10/10 Fantastiskt

Tamara, Lantana

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Five stars all the way.
Bodde här 3 nätter i maj 2024
Svar från HP 22 maj 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

4/10 Dåligt

ravi

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i april 2024
Svar från HP 15 maj 2024
Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay. We strive to create the best experience for our guests and want to apologize for any inconvenience. Kind regards

10/10 Fantastiskt

William John

Bodde här 7 nätter i april 2024

10/10 Fantastiskt

Po

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Sandals Ochi is a beautiful property with a good range of included activities, friendly staff and comfortable atmosphere. There is a HUGE amount of dining options. We weren't able to visit every restaurant during our week-long stay. Would definitely choose Sandals again in the future.
Bodde här 7 nätter i april 2024
Svar från Sara 26 apr. 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

8/10 Bra

César

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Muy bonitas las instalaciones. Le falta playa. Pero por lo demás todo bien
Bodde här 3 nätter i april 2024
Svar från sara 26 apr. 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

8/10 Bra

Steve

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 7 nätter i januari 2024
Svar från HP 31 mars 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 Fantastiskt

Shirley

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very friendly and treated you like a family away from home, made sure our stay was rememberable ❤️ one love, one heart
Bodde här 7 nätter i mars 2024
Svar från HP 31 mars 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

8/10 Bra

Andrew

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 7 nätter i mars 2024
Svar från HP 31 mars 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 Fantastiskt

Michael

Bodde här 5 nätter i mars 2024
Svar från HP 11 apr. 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 Fantastiskt

Willie

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great trip
Bodde här 3 nätter i februari 2024
Svar från HP 20 mars 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

8/10 Bra

Gregory

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
Staff were fantastic. Food was good but some of the restaurants weren't open when they said they would be. Condition of pools was below average. Both my wife and I cut our feet on broken tiles on the pool bottom. Could hear everyone revving their engines on the street outside the resort.
Bodde här 7 nätter i mars 2024
Svar från HP 20 mars 2024
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive to create the best experience for our guests and are glad you have enjoyed your stay overall. Best regards

2/10 Väldigt dåligt

Denay

Reste med sin partner
Gillade inte: Renlighet och boendets skick och faciliteter
Hotel was very dirty. My husband and I booked an all inclusive for our anniversary which should have been couples only and there were children running around. The room was dirty we were denied room service for cleaning. We were denied clean towels and clean sheets throughout our whole stay, we had to keep asking for new towels, the floors were filthy we came into a new room. Upon arrival the sheets were already dirty and stain with food marks on them. We had to request someone to come into the room and clean it again. The refrigerator was not stopped throughout or stay there was limited options for food . The beach was covered in stones and rocks with made it difficult for us to walk on the beach or enter the ocean, the boardwalk on the beach is condemned, and the wood is falling into the ocean. The cabanas on top of the boardwalk is also condemned and falling as well, which Made it unsafe, and it was blocked off, so that we couldn’t walk the boardwalk there were wires hanging out of one of the rest restaurant that was uncovered, which also made it unsafe because the restaurant is right by the ocean so if you did get into the ocean and you’re wet and you’re walking into this establishment, we purchase a balcony with a garden view that was false. It wasn’t a garden view. It was a pool surrounded by trees. The restaurant was flooded with stray cats that was entering in and out of the kitchen, jumping on tables and chairs. No wifi the entire stay.
Bodde här 4 nätter i mars 2024
Svar från HP 13 mars 2024
Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay. We strive to create the best experience for our guests and want to apologize for any inconvenience. Kind regards

8/10 Bra

Gordon

Reste med sin partner
Gillade: Renlighet och boendets skick och faciliteter
Enjoyed immensely
Bodde här 5 nätter i februari 2024
Svar från HP 13 mars 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

8/10 Bra

Sharalyn

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We spent a week at Sandals Ochi, and had a fantastic time. My only complaint would be that the main pool with the swim up bar on the beach side needs to be completely refurbished, many many tiles are missing and it just looks terrible. Staff is wonderful, food and drinks where great. So many dining options, hope to go back next year.
Bodde här 7 nätter i februari 2024
Svar från HP 27 feb. 2024
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive to create the best experience for our guests and are glad you have enjoyed your stay overall. Best regards

6/10 Okej

Michelle

Bodde här 4 nätter i februari 2024
Svar från HP 20 mars 2024
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive to create the best experience for our guests and are glad you have enjoyed your stay overall. Best regards

2/10 Väldigt dåligt

Daniel

Reste med sin partner
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
This was our first time staying at a sandals resort. The staff was great. However that’s where it ends. There is no Caribbean vibe. I wish I could add pics, broken furniture in the rooms. The hallways had both mold and bleach stains in the carpets. Bars are limited. Food is avg at best. To say the least we were not happy with the resort.
Bodde här 3 nätter i februari 2024
Svar från HP 23 feb. 2024
Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay. We strive to create the best experience for our guests and want to apologize for any inconvenience. Kind regards

10/10 Fantastiskt

Chad

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
No problems at all. Loved every minute!!!
Bodde här 4 nätter i februari 2024
Svar från HP 13 feb. 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 Fantastiskt

RICHARD JOSE LUNA

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The staff in that hotel was excellent, take care for everything
Bodde här 3 nätter i februari 2024
Svar från HP 7 feb. 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

6/10 Okej

Jesus Perez

Reste med familjen
Gillade: Renlighet och personal och service
El lugar es preciso pero el personal no es muy amable
Bodde här 5 nätter i december 2023
Svar från HP 5 feb. 2024
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive to create the best experience for our guests and are glad you have enjoyed your stay overall. Best regards

10/10 Fantastiskt

Carol Ann

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was wonderful. The grounds were meticulously maintained. They really went out of their way to make sure you had everything you needed would definitely book a Sandal's vacation again!
Bodde här 5 nätter i januari 2024
Svar från HP 5 feb. 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 Fantastiskt

Samir, Mississauga

Reste i grupp, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Older rooms and building but staff service and dining more than made up for the age of the hotel. Hillside is newer but beachside is beachside so hard to compare
Bodde här 3 nätter i januari 2024
Svar från HP 25 jan. 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon.

10/10 Fantastiskt

Susan

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
A complete package. Enjoyed the stay the staff friendly and helpful, safe and clean environment. Lots of activities to keep you occupied. The food and restaurants were great. Would definitely stay on our next visit.
Bodde här 4 nätter i januari 2024
Svar från HP 22 jan. 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon.

6/10 Okej

Reema

Reste med familjen
Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Do your research before you book ocean view room at the Sandals Ocho, Great House. The Great house ocean view room is NOT ocean view and the information about it online is misleading. The ocean view is very far because you are practically on a mountain across the street from the beach and the view is panoramic and obstructed by trees. I told the lady that brought us to the room about my dissatisfaction and she said she will ask if they can move us but no one responded in two days. She did not tell us about the orientation so we had to learn to find our way. Tried to call room service and the phone rang with no answer so we gave up on that. No snacks in the room fridge; just a couple of beers, water, pop, and two bottles of wine in the room. they were power washing the roof by the pool and that was very annoying. Hardly any staff at the pool to get drinks or food orders, you need to get your own. No dessert or coffee shops. Coffee machines and jars of cookies available. Food at the walk in restaurants is mediocre. Reservations only restaurants, Kelly’s was good but Valentino was not. I ate a raw shrimp in a skewer at Neptune. Glad I did not get sick. Maxine in guest experience moved us to a much better beach ocean view room and gave us 200 credit which was nice . No wifi in the room though. The beach bar is right below on the first floor and music was loud way past midnight. Property and furniture need updating. She said they started updates on the top floors.
Bodde här 5 nätter i januari 2024
Svar från HP 22 jan. 2024
Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay. We strive to create the best experience for our guests and want to apologize for any inconvenience.

10/10 Fantastiskt

Quinton

Bodde här 4 nätter i januari 2024
Svar från HP 22 jan. 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon.

6/10 Okej

Jam

Reste med sin partner
Gillade: Personal och service
The property needs updating. The bathroom tub has stains. The carpet in the hallway is dirty. The Sky dining room floor close to the kitchen is always greasy. I have seen many near accidents from the greasy for both guests and workers. The workers try to keep the place clean and tidy but there is little that can be done from lack of property maintenance. The New Year's Eve party was great.
Bodde här 4 nätter i december 2023
Svar från HP 9 jan. 2024
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive to create the best experience for our guests and are glad you have enjoyed your stay overall. Best regards

6/10 Okej

Katherine

Reste med sin partner
Gillade: Personal och service
Needs renovation
Bodde här 4 nätter i december 2023
Svar från HP 9 jan. 2024
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive to create the best experience for our guests and are glad you have enjoyed your stay overall. Best regards

8/10 Bra

Gordon, St Mary

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
Refurbishment needed in some public areas. Service and staff excellent except at Pizza area Hillside'
Bodde här 3 nätter i december 2023
Svar från HP 9 jan. 2024
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive to create the best experience for our guests and are glad you have enjoyed your stay overall. Best regards

8/10 Bra

Shant

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
Gillade inte: Boendets skick och faciliteter
The service is great. Top notch service. Great restaurant selections. However, the facility is aged and water pressure is terrible. This is an older property.
Bodde här 4 nätter i december 2023
Svar från HP 9 jan. 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 Fantastiskt

Verifierad resenär

Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Has an amazing time at Sandals Ochi.
Bodde här 4 nätter i december 2023
Svar från HP 9 jan. 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

8/10 Bra

Lance

Bodde här 4 nätter i december 2023
Svar från HP 9 jan. 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

2/10 Väldigt dåligt

JoAnn

Reste med familjen
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 7 nätter i december 2023
Svar från HP 9 jan. 2024
Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay. We strive to create the best experience for our guests and want to apologize for any inconvenience. Kind regards

10/10 Fantastiskt

Redericka

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 3 nätter i december 2023
Svar från HP 9 jan. 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 Fantastiskt

Dennis, Durham

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Such an amazing stay! The resort was awesome. The food was delicious and the staff were very attentive and welcoming!
Bodde här 5 nätter i november 2023
Svar från HP 11 dec. 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon.

10/10 Fantastiskt

Roger

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Enjoyed our stay at Sandals Ochi and the resort, entertainment, and activities. Pros Most of the food was good Lots of activities Butler service was solid Room was adequately stocked and cleaned Steel drum band was the best show I’ve ever seen! Cons Drinks were ‘mid’ Not enough chairs for seating around pool or beach unless you got there early. The entertainment staff was way too pushy and didn’t like ‘no’ for participation. May be the culture but no means no. Not everyone wants to participate. Other notes: You have to take a shuttle to hilltop and then seaside anytime You are involved with activities or dining. It came often but does take a lot of time out of your stay. Lots of bees around the bar but everyone got used to it. Staff were friendly but entertainment staff as I said before was real pushy. Be prepared for their extreme persistence. Italian was really good. Very clean but expect bugs everywhere you go (including rooms). They can’t help ALL the bugs. It’s not too invasive.
Bodde här 4 nätter i november 2023
Svar från Sara 1 dec. 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 Fantastiskt

Lisa May

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff were all so nice and very helpful. Always Dayi f hello and asking how we are doing!
Bodde här 8 nätter i november 2023
Svar från HP 20 nov. 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

6/10 Okej

Jay, Waukee

Reste med sin partner
Gillade: Renlighet och personal och service
The staff at this resort were amazing! The hotel is outdated but some rooms are getting updated. The bed we had was absolutely the worst we have have stayed on- like a super 8 mattress in a supposedly 5 star resort. Food was decent and never had an issue with any lines. Drinks overall were very good and they were always willing to make you whatever you needed. If you don't like stairs this is not the resort for you as it's on a hill.
Bodde här 6 nätter i oktober 2023
Svar från HP 9 nov. 2023
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive to create the best experience for our guests and are glad you have enjoyed your stay overall. Best regards

10/10 Fantastiskt

Kristin

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i oktober 2023
Svar från HP 31 okt. 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

2/10 Väldigt dåligt

Kimberly

Reste med sin partner
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
The property needs an upgrade.
Bodde här 4 nätter i september 2023
Svar från HP 2 okt. 2023
Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay. We strive to create the best experience for our guests and want to apologize for any inconvenience. Kind regards

8/10 Bra

Brandon Destin

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The pools were nice but the bedding mattress was uncomfortable.
Bodde här 4 nätter i september 2023
Svar från HP 18 sep. 2023
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive to create the best experience for our guests and are glad you have enjoyed your stay overall. Best regards

10/10 Fantastiskt

JENNIFER

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Absolutely amazing. This property needs updated for sure.
Bodde här 5 nätter i augusti 2023
Svar från HP 11 sep. 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 Fantastiskt

Bruce Edward

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This was out second time at this sandals. Had z wonderful time staff and property were great
Bodde här 7 nätter i augusti 2023
Svar från HP 5 sep. 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

2/10 Väldigt dåligt

David

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
My Louie Vutton belt was stolen. I noticed my bag was open and my belt wasn’t inside. It’s true what they say Jamaicans are thieves
Bodde här 4 nätter i augusti 2023
Svar från HP 31 aug. 2023
Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay. We strive to create the best experience for our guests and want to apologize for any inconvenience. Kind regards

10/10 Fantastiskt

Raquel

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Thisnwas me & my fiance first time staying at Sandals Resort & it was a very beautiful experience. Already planning to do it again.
Bodde här 3 nätter i juli 2023
Svar från HP 7 aug. 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

8/10 Bra

David Thomas

Reste med sin partner
Gillade: Renlighet och boendets skick och faciliteter
Long waits for food in most restaurants. Dinners room approximately 2.5 hours at both Le Gourmet and Seaside. Food was below average considering the wait. Website was incorrect in location of Le Gourmet and menus didn’t match. Staff left a little to desire in knowledge several times we got different directions from different staff members. Some staff members were great though especially Andrew at the pool bar . Mini bar was only filled completely on one occasion during the 4 night stay. Initially we came into the room with a bottle of wine at the mini bar after we consumed the wine relaxing the first night it was never replaced.
Bodde här 4 nätter i juli 2023
Svar från HP 7 aug. 2023
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive to create the best experience for our guests and are glad you have enjoyed your stay overall. Best regards

10/10 Fantastiskt

Amardeep Singh

Bodde här 7 nätter i juli 2023
Svar från Sara 21 aug. 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

2/10 Väldigt dåligt

Kaylie Rae

Reste med sin partner
Gillade inte: Boendets skick och faciliteter
We had a horrible time trying to celebrate our honeymoon. Everyday was another problem we had to deal with. We had no hot water for 3 days the DJs would end music by 11pm even on Friday and Saturdays. Stay somewhere else the only great thing we had was our maid she was amazing.
Bodde här 7 nätter i juli 2023
Svar från HP 26 juli 2023
Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay. We strive to create the best experience for our guests and want to apologize for any inconvenience. Kind regards

8/10 Bra

Stephanie

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
We had a great stay, the staff is so friendly and laid back. My first all inclusive and first trip to Jamaica so I can’t compare it to other stays but we met a couple that has gone there every year for 15 years!!!! The event staff made all the events so fun. Our room was always clean, possibly recently remodeled because it looked more up to date aesthetically but all the rooms were nice in our group. The rooms in the Riviera building are big and conveniently located. I would stay again!
Bodde här 5 nätter i juli 2023
Svar från HP 26 juli 2023
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive to create the best experience for our guests and are glad you have enjoyed your stay overall. Best regards

10/10 Fantastiskt

Dagel

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great staff great food....
Bodde här 7 nätter i juli 2023
Svar från HP 26 juli 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

4/10 Dåligt

Victor

Reste i grupp, Reste med sin partner
Gillade inte: Renlighet och personal och service
Staff is terrible. They switched my room halfway through the trip, even though I booked 6 nights in one spot. They blamed me for booking through Expedia instead of taking the blame. Very rude people, did not care they were messing up my trip
Bodde här 6 nätter i juli 2023
Svar från HP 17 juli 2023
Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay. We strive to create the best experience for our guests and want to apologize for any inconvenience. Kind regards