On arrival we saw notes at the front desk about the elevator not working but we were told it was still usable, the elevator goes up but does not go down. The front desk person told us to go on ahead and she would unlock our door when we got to the room. When we arrived to the room she came and unlocked the door and said the keys weren’t working and she couldn’t give us any access keys to the room. The carpets were really dirty and sticky feeling, there were parts of the room that wasn’t even cleaned well. It was loud and we heard doors slamming and people were just generally loud till the early am hours. Then in the am we had to take the 3 flights of stairs down. Wish Expedia had notified us of this during our booking because the elevator situation is not new.