Thank you for your review of the hotel, we greatly appreciate it. We are delighted you enjoyed the breakfast , beds and the pool. We hope to have you back again very soon!Warmest Regards,Cynthia Ceresa

Thank so much for the review :)Warmest Regards,Cynthia Ceresa

Thank you James for the the review, we appreciate it!We hope for an opportunity to have you back again soon.Warmest Regards,Cynthia Ceresa

Good Morning Jean,Thank you for the kind review, we are so happy you enjoyed your stay with us.I hope you come visit us again soon!Warmest Regards,Cynthia Ceresa

We are glad you enjoyed your stay, please come back again soon!Warmest Regards,Cynthia Ceresa

Thank you for the review :)We hope to have you back again soon!Warmest Regards,Cynthia Ceresa

Thank you for the review, we are happy you liked the room and the breakfast.. As for the pool chlorine, it is done automatically with the pool system and I did have maintenance take a look at it to be on the safe side. I apologize for the inconvenience. We did however, Not have any other complaints on it from any other guest.We appreciate your business and hope to see you again!Warmest Regards,Cynthia Ceresa

Thank you so much for the review,, we appreciate your business and hope to have you back again soon!I let Mason know you were impressed with him :))Warmest Regards,Cynthia Ceresa

Thank you so much for your review, we are so happy you enjoyed your stay!Warmest Regards,Cynthia Ceresa

Thank you for the wonderful review!Warmest Regards,Cynthia Ceresa

Thank you so much for the review, we appreciate your business and hope to have you back again soon!Warmest Regards,

Thanks for taking the time to send this review, we truly appreciate it.Warmest Regards,Cynthia Ceresa

Thank you so much for the review, we truly appreciate your business.Warmest Regards,Cynthia Ceresa

Thank you so much for your review, we truly appreciate it!I am very happy to hear you enjoyed your stay :)Have a wonderful day!

Thank you so much for your review, we truly hope to have you back again soon!Warmest regards,

We appreciate your very kind review, we hope to have you back again very soon!Warmest Regards,

Thank you for taking the tome to give us a review, we appreciate your business.Warmest Regards,

Let's get to the truth here:First off when you arrived to check in you never mentioned having any (service animals), in fact, you signed an initial the registration form saying you had no animals with you. Then once my auditor saw you bringing in two dogs on a side door, and confronted you about it, you continued to lie and say you only had one dog, when we clearly had you on camera bringing in two. We are proud to be a dog friendly hotel but because we work with a couple local allergy places, with people who are extremely allergic to animals, we keep all dogs on certain floors. At that point he asked you to move to the dog friendly floor, whereas I would have removed you from my hotel for being dishonest.You were only charged the 35.00 fee for one dog where we could have charged you the 150.00 per dog fee for sneaking in unauthorized pets. That again, you signed and initialed.We were nice enough to not only charge you for the 35.00 pet fee for one dog, when in fact we could of charged you much more and walked you from the hotel. Then you call the hotel screaming, insulting the hotel staff. You are indeed not welcome back to this property.Thank You

Thank you for staying with us at our Holiday Inn Express and Suites of Onalaska. We appreciate the positive feedback and love hearing from our guests about their stay. Please come and see us again next time you are in the area again. Take Care.

Thank you for reviewing your recent stay. We use feedback from our guests to ensure that the highest level of service is being provided to our guests to ensure they have the best stay possible. Thanks again and please come stay with us again next time you are in the area. Take Care.

Thank you for the great rating! Please come and stay with us again next time you are in the area.

We appreciate your positive feedback and look forward to your return visits to the Onalaska-LaCrosse area. Take care!

Thank you for your feedback on your recent stay. We appreciate you taking the time to let us know what you didn't like about your stay. We are pleased to know that everything else was great for you. Please come and stay with us again soon.

Thank you for the information on your recent stay. We appreciate the feedback and we will use your comment to improve our service. Please come and stay with us again next time you are in the area. Take Care.

Thanks for the great rating! Come and see us again soon!

Thank you for the 10/10! We think you're a 10/10, too.Take care!

Thank you for sharing your point of view with us. Unfortunately, you made your reservation according to Expedia and we are required to uphold their cancellation policy. I understand your frustration; however, when you don't book directly with the hotel there is nothing we are able to do regarding the status of your reservation. We hope your husband is doing better and you will be able to have the opportunity to come stay with us soon.

Thank you for the great rating on your recent stay. We appreciate the feedback and love knowing that our guests had a great stay. Please come and stay again next time you are in the area. Take Care!

We appreciate the positive feedback on your recent stay. We strive to provide the best service and property possible for our guests. Please stay with us again next time you are in the area. Thanks again!

Thank you for the 5 out of 5 rating on your recent stay. We really appreciate the feedback and love hearing from our guests. Please come and stay with us again next time you are in the area!

Thank you for your great review and for recommending our property! We hope to see you again on future stays! Thanks!

Thank you for the great compliment! We work hard to provide excellent service to each and every guest. Thanks again!

Hi There, Thank you for rating your recent stay. We appreciate the positive feedback knowing that our guest had a great stay. Please come and stay with us again next time you are in the area. Take care!

Thank you for rating your most recent stay. We appreciate the feedback and look forward to having you come and stay with us again next time you are in the area! Take care.

I'm so glad that you got a great night's sleep while staying at our Onalaska property. I think our beds are great also! We hope you'll choose us again next time you are in the area. Thanks again!

Thanks for the great review! We loved having you stay with us and look forward to your visits in the future!

We can't wait to have you stay again. Thanks for taking the time to review your recent stay. We appreciate the positive feedback.

Thank you for taking the time to review your stay and bring this room issue to our attention. We had no idea and have since fixed this problem. Thanks for staying with us and please come and stay with us again.

Thank you for the great rating on your recent stay. We appreciate the positive feedback and hope to have you come and stay again soon!

Thank you for the great review on your recent stay. We appreciate the feedback and look forward to your return visits. Thanks again!

Thank you for the awesome rating on your recent stay! We love the positive feedback. Please come and stay with us again next time you are in the area. Take Care!

We appreciate the 5 of 5 rating! Come and stay again!

We are so glad to know that you such a great stay. Having some gluten free options is an easy thing for us to do to make even just one guest's stay better. We hope to have you come and stay with us again next time you come to La Crosse/Onalaska. Thanks again!

Thank you for acknowledging our hard working staff. We appreciate the positive feedback. We work hard for our guests; ensuring each and everyone has a great stay. Thanks again!

Thank you for rating your recent stay. Please let us know what we can do better to improve your stay in the future. Thanks for staying with us!

Thank you for taking the time to review your recent stay. We appreciate the feedback and know how important our guests opinions are. We hope to have you come and stay with us again next time you are in the area. Thanks again!

Thank you for the great review! We are all glad that you had a great stay and look forward to having you stay with us again.

We love hearing that you had a great stay. Our staff goes above and beyond to ensure that each and every guest has a wonderful stay. Please come and stay with us again next time you are in the area. Thanks again!

Thanks for the great review! We love when guests have a great stay and leave positive feedback for others. We hope to have you stay again soon!

Thank you for the great review! We appreciate the positive feedback and love having you stay with us at our Holiday Inn Express and Suites. We look forward to having you stay again. Thanks again!