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Recensioner av Hilton Orlando/Altamonte Springs

4 out of 5
Hilton Orlando/Altamonte Springs
350 S Northlake Blvd, Altamonte Springs, FL

Recensioner

8,6

Fantastiskt

10 - Fantastiskt i betyg. 596 av 1002 recensioner" "
8 - Bra i betyg. 212 av 1002 recensioner" "
6 - Okej i betyg. 86 av 1002 recensioner" "
4 - Dåligt i betyg. 58 av 1002 recensioner" "
2 - Väldigt dåligt i betyg. 50 av 1002 recensioner" "

9,0/10

Renlighet

8,8/10

Personal och service

8,4/10

Bekvämligheter

8,8/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

8/10 Bra

Anders

Bodde här 4 nätter i december 2022
Svar från Management 13 feb. 2023
Thank you so much for your feedback, have a wonderful day!

8/10 Bra

Alan

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bra hotell i mindre tryggt område
Bra standard men oroligt område, natten mot vår utcheckning drabbades ett 60- tal av gästernas bilar av inbrott då de var parkerade framför hotellets parkering. Bra restaurang med god mat.
Bodde här 2 nätter i december 2019

6/10 Okej

Johanna

Gillade: Bekvämligheter
wouldve been better if it had free breakfast
Bodde här 1 natt i maj 2024
Svar från Atorres 15 maj 2024
Thank you for your review and feedback. We do have a separate charge for breakfast but we also have packages online that include breakfast. We do ensure this transparency on our website. We are hopeful you will join us again in the future.

10/10 Fantastiskt

Willie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The Food Was Excellent & The Hotel Is Very Quiet & Cozy.
Bodde här 1 natt i maj 2024
Svar från Atorres 15 maj 2024
Thank you for a great review and we hope to see you again soon!!!

10/10 Fantastiskt

Rajesh

Bodde här 1 natt i april 2024
Svar från Atorres 15 maj 2024
Thank you for a great response and we hope to see you again in the future.

10/10 Fantastiskt

Jasmine

Reste med familj och småbarn, Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very easy
Bodde här 1 natt i maj 2024
Svar från Atorres 13 maj 2024
Thank you for your recent stay with us. We are hopeful that you will continue to travel with us in the future.

10/10 Fantastiskt

Julia

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room was perfectly clean and efficient for our needs
Bodde här 3 nätter i maj 2024
Svar från Atorres 13 maj 2024
Thank you for your recent stay, We are happy to hear you gave us a 5. We are hopeful that you will visit us again in the future.

10/10 Fantastiskt

Ferdows

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very clean
Bodde här 2 nätter i maj 2024
Svar från Atorres 11 maj 2024
Thank you for your response

8/10 Bra

Gregory

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
I was very disappointed that the staff denied my family the continental breakfast on the premise we used a third party app to book the room. That's not what was advertised or explained during check-in.
Bodde här 2 nätter i maj 2024
Svar från Atorres 10 maj 2024
Thank you for giving us the feed back. We are very sorry to hear about the issue with breakfast. This is a separate charge for all guest. We hope that you had a safe travel and hope to hear from you soon.

8/10 Bra

Rodney

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
No place to charge an EV on site
Bodde här 1 natt i maj 2024
Svar från Atorres 8 maj 2024
Hello and thank you for your feedback. I am truly sorry that our location is unable to provide EV charging stations at the moment. We hope you had a great stay and we hope to see you again soon

6/10 Okej

Laura

Reste med familjen
Gillade: Personal och service
The hotel is nice, but our room smelled like mold.
Bodde här 3 nätter i april 2024
Svar från Atorres 8 maj 2024
Hello and thank for your recent stay with us. We are sorry to hear about the issue you had in your room. I have forwarded this to our housekeeping department and we are sure to make any corrections needed

8/10 Bra

Kenneth

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Atorres 8 maj 2024
Thank you for your feedback. We are happy to know that you enjoyed your stay and we are hopeful you will come back again

8/10 Bra

Tag

Reste med familj och småbarn, Affärsresenär
Gillade: Renlighet, personal och service och bekvämligheter
Staff very nice. Breakfast sign was hidden. Ironing board was broken and almost useless. Very clean though.
Bodde här 1 natt i april 2024
Svar från Atorres 2 maj 2024
Thank you for you rrecent stay and feedback. We are hopeful you will visit us again in the future

10/10 Fantastiskt

Jesse

Bodde här 2 nätter i april 2024
Svar från Atorres 2 maj 2024
Thank you for a great score. We hope that you will revisit again in the future.

6/10 Okej

Orlando

Gillade: Renlighet, personal och service och boendets skick och faciliteter
It was good
Bodde här 2 nätter i april 2024
Svar från Atorres 26 apr. 2024
Thank you for your feedback and we hope you come back again

10/10 Fantastiskt

Lauren

Gillade: Boendets skick och faciliteter
The hotel was clean and quiet. Exactly what we were looking for.
Bodde här 1 natt i april 2024
Svar från Atorres 26 apr. 2024
Thank you for your feedback and we hope you come back again

2/10 Väldigt dåligt

Lucas

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
The AC is very noise
Bodde här 1 natt i april 2024
Svar från Atorres 26 apr. 2024
Sorry for the issue you had with the AC. We will be sure to correct the issue for the next guest

8/10 Bra

Gavin

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The property was nice overal clean, the staff i had very little interactions but the ones i did have were very pleasant the only 2 knocks i had was that the outelts by my bed was loose and if i plugged one charger in amd then the other they both wouldnt charge. So i had to find the other outlet across the room. And the last one i get it is for safety of the staff but when you come in late the side entrance door wouldn't let you in and you had to walk halfway around the building to get in but otherwise was a great stay and will be back again soon
Bodde här 3 nätter i april 2024
Svar från Atorres 8 maj 2024
Thank you for your feedback. We are happy to hear that most of your stay was great. We are hopeful in the future you will come again.

4/10 Dåligt

Lourdes

Bodde här 2 nätter i april 2024
Svar från Atorres 13 maj 2024
Thank you for your recent stay and survey. We are sorry we did not provide a 5 but we are hopeful you will continue to travel with us in the future

2/10 Väldigt dåligt

REYNALDO

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
The room smelled humid because the condensation of the ac kept accumulating in the rug. The hotel needs a renovation asap
Bodde här 2 nätter i april 2024
Svar från Atorres 21 apr. 2024
Hello and thank you for your feedback. We are truly sorry to hear about your experience. I have sent this review to all departments so we can make the necessary changes to assist our future guest

4/10 Dåligt

Lourdes

Gillade: Renlighet och personal och service
Staff did a great job in communicating back in a timely manner. Property had no water at night for me to shower at night after a full day at work, which was a terrible experience!
Bodde här 1 natt i april 2024
Svar från Atorres 26 apr. 2024
Sorry for the terrible experience with the water. We will notify our engineering team to correct the issue

4/10 Dåligt

Manuel, Lima

Reste med sin partner
Gillade: Bekvämligheter och boendets skick och faciliteter
Gillade inte: Renlighet
On our first morning we found a roach in the shower. We called the operator and she said that someone would come to the room. Two hours later I had to killed and cleaned as I need it to go out. As I was going out I approached the reception, mention the issue and the clerk didn't seem to care. I have photos to prove.
Bodde här 3 nätter i april 2024
Svar från Jaclyn Lorigan General Manager 16 apr. 2024
thank you for bringing this to our attention; we have shared this feedback with our Executive Management team to help improve. We apologize for any inconvenience this may have caused you.

10/10 Fantastiskt

Mark

Reste i grupp
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Can walk to Ross in less than 15 minutes. Staff was friendly. Room was clean and modern. Concierge texted me so I could get immediate help with anything
Bodde här 2 nätter i april 2024
Svar från Jaclyn Lorigan General Manager 15 apr. 2024
Thank you for your recent stay with us and for your feedback. We hope you stay with us again soon!

10/10 Fantastiskt

Shaquanah

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Jaclyn Lorigan General Manager 16 apr. 2024
Thank you for staying with us and sharing your experience feedback!

10/10 Fantastiskt

Mike

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean, spacious, cable with Hbo. Angel good nice customer service.
Bodde här 2 nätter i april 2024
Svar från Jaclyn Lorigan General Manager 15 apr. 2024
Thank you for your recent stay and feedback. We hope you stay with us again soon!

10/10 Fantastiskt

Loudwige

Gillade: Renlighet
Bodde här 1 natt i april 2024
Svar från Jaclyn Lorigan General Manager 15 apr. 2024
Thank you for your recent stay and feedback. We hope you stay with us again soon!

10/10 Fantastiskt

Thomas

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Jaclyn Lorigan General Manager 15 apr. 2024
Thank you for your recent stay and feedback. We hope you stay with us again soon!

10/10 Fantastiskt

Kiriaki

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel and the staff are wonderful. My only issue was no microwave in the rooms
Bodde här 5 nätter i mars 2024
Svar från Jaclyn Lorigan General Manager 15 apr. 2024
Thank you for your recent stay and feedback. We hope you stay with us again soon! We are adding microwaves to our suites and corner king rooms; as well we do offer microwaves in the F&B outlets for guests.

6/10 Okej

Monis

Affärsresenär
Gillade: Renlighet och bekvämligheter
Room was missing microwave and the AC was very loud (literally ran like a motor)
Bodde här 1 natt i april 2024
Svar från Jaclyn Lorigan General Manager 15 apr. 2024
Thank you for your recent stay and feedback. We are in the process of adding Microwaves to all of our suites and corner king rooms; we do offer microwaves in the F&B outlets to guest.

8/10 Bra

Fabiola

Bodde här 4 nätter i mars 2024
Svar från Atorres 21 apr. 2024
Thank you for your response. We value your opinion and hope to see you again.

10/10 Fantastiskt

Cynthia, coraopolis

Gillade: Renlighet
Bodde här 1 natt i mars 2024
Svar från Jaclyn Lorigan General Manager 2 apr. 2024
Thank you for your feedback and for staying with us! We hope you visit us again soon.

8/10 Bra

Shar'Breona

Bodde här 1 natt i mars 2024
Svar från Jaclyn Lorigan General Manager 2 apr. 2024
Thank you for your feedback and for staying with us! We hope you visit us again soon.

6/10 Okej

Patrick

Didn’t like the attach room doors
Bodde här 3 nätter i mars 2024
Svar från Jaclyn Lorigan General Manager 2 apr. 2024
Thank you for your feedback and for staying with us! We hope you visit us again soon.

10/10 Fantastiskt

Alfred

Bodde här 1 natt i mars 2024
Svar från Jaclyn Lorigan General Manager 15 apr. 2024
Thank you for your recent stay and feedback. We hope you stay with us again soon!

10/10 Fantastiskt

jose

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Everything was great
Bodde här 3 nätter i mars 2024
Svar från Jaclyn Lorigan General Manager 18 mars 2024
Thank you for your recent stay and feedback. We hope to have you back again real soon!

6/10 Okej

JUDIANNE, Clearwater

Gillade: Personal och service och bekvämligheter
Gillade inte: Renlighet och boendets skick och faciliteter
I found a dead roach in the fridge and room wasn’t clean
Bodde här 1 natt i mars 2024
Svar från Jaclyn Lorigan General Manager 2 apr. 2024
Thank you for your feedback our Executive team is reviewing this and we apologize for the inconveniences.

6/10 Okej

Robert Aylin

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bed and pillows were nice, a/c was extremely loud sounded like a tractor when turning on. Overall was ok, decent rate…
Bodde här 2 nätter i mars 2024
Svar från Jaclyn Lorigan General Manager 18 mars 2024
Thank you for your recent stay and feedback. We apologize for the inconvenience you may have experienced as our AC units do run differently than home AC units; which does make the noise sound louder.

6/10 Okej

Robert, Apopka

Gillade: Renlighet
My least favorite thing about my stay was that they do not offer breakfast and the cafe downstairs is unappealing and over priced. The pool is right next to I4 highway and was small, unimpressive, and overcrowded with kids. Rooms were clean and the bed was comfortable, but overall not up to the level one would expect from a Hilton.
Bodde här 2 nätter i mars 2024
Svar från Jaclyn Lorigan General Manager 18 mars 2024
Thank you for your recent stay; we apologize for the inconvenience you may have experienced as we certainly do try to live up to our guest expectations.

6/10 Okej

Kenneth, St. Petersburg

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
No microwaves. No privacy in bathroom with barn door style door.
Bodde här 2 nätter i mars 2024
Svar från Jaclyn Lorigan General Manager 18 mars 2024
Thank you for your recent stay and feedback.

10/10 Fantastiskt

Renee

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Jaclyn Lorigan General Manager 18 mars 2024
Thank you for your recent stay and feedback. We hope to have you back again real soon!

10/10 Fantastiskt

Ana

Gillade: Renlighet
Bodde här 1 natt i mars 2024
Svar från Jaclyn Lorigan General Manager 18 mars 2024
Thank you for your recent stay and feedback. We hope to have you back again real soon!

10/10 Fantastiskt

Jedi

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good
Bodde här 1 natt i mars 2024
Svar från Jaclyn Lorigan General Manager 2 apr. 2024
Thank you for your feedback and for staying with us! We hope you visit us again soon.

10/10 Fantastiskt

Rochelle, MADISON

Affärsresenär
Gillade: Renlighet, personal och service och bekvämligheter
Area of ice machine had a very bad oder, smell of rotting milk Website said heated pool, but it was definitely NOT heated
Bodde här 4 nätter i mars 2024
Svar från Jaclyn Lorigan General Manager 18 mars 2024
Thank you for your recent stay and feedback.

4/10 Dåligt

Lana

Bodde här 4 nätter i mars 2024
Svar från Jaclyn Lorigan General Manager 2 apr. 2024
Thank you for your feedback and for staying with us! We hope you visit us again soon.

10/10 Fantastiskt

Fernando, Homestead

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great and quiet!
Bodde här 2 nätter i februari 2024
Svar från Jaclyn Lorigan General Manager 18 mars 2024
Thank you for your recent stay and feedback. We hope to have you back again real soon!

8/10 Bra

Elvira

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Location. I didn't like the shower no hot water only like warm.
Bodde här 1 natt i februari 2024
Svar från Jaclyn Lorigan General Manager 27 feb. 2024
Thank you for staying with us and for sharing your feedback.

6/10 Okej

Heather

Bodde här 2 nätter i februari 2024
Svar från Jaclyn Lorigan General Manager 2 apr. 2024
Thank you for your feedback and for staying with us! We hope you visit us again soon.

8/10 Bra

Amina

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
did what it needed to do
Bodde här 1 natt i december 2023
Svar från Jaclyn Lorigan General Manager 27 feb. 2024
Thank you for staying with us and for sharing your feedback.

6/10 Okej

Shelisa

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Really like the hotel had everything we needed. Beds were a little firm and the sheeting felt soft but slept hot.
Bodde här 3 nätter i februari 2024
Svar från Jaclyn Lorigan General Manager 27 feb. 2024
Thank you for staying with us and for sharing your feedback.

10/10 Fantastiskt

Angie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Jaclyn Lorigan General Manager 27 feb. 2024
Thank you for staying with us and for sharing your feedback.