Allergitestade sängkläder och värdeförvaringsskåp på rummet

Recensioner av Pestana Orlando Suites - Lake Buena Vista

2.5 out of 5
Pestana Orlando Suites - Lake Buena Vista
11942 Ravallo Resort Drive, Orlando, FL

Recensioner

9,4

Enastående

10 - Fantastiskt i betyg. 513 av 648 recensioner" "
8 - Bra i betyg. 99 av 648 recensioner" "
6 - Okej i betyg. 21 av 648 recensioner" "
4 - Dåligt i betyg. 4 av 648 recensioner" "
2 - Väldigt dåligt i betyg. 11 av 648 recensioner" "

9,8/10

Renlighet

9,4/10

Personal och service

9,2/10

Bekvämligheter

9,6/10

Boendets skick och faciliteter

9,2/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i november 2023
Svar från mp 22 dec. 2023
Thank you fo sharing your experience with us. We appreicate the perfect rating. We look forward to your next visit.

10/10 Fantastiskt

Agnieszka

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This is very nice hotel close to all attractions and shopping. It smells amazing from the minute you walk in. Very clean rooms, specious and nicely decorated. The breakfast is amazing, lots of variety. Big thanks to Yanira Quinones, the chef cook. The staff is great. Overall I would highly recommend this hotel and look forward to stay here again.
Bodde här 5 nätter i maj 2024
Svar från António Andrade 14 maj 2024
Dear Agnieszka,We appreciate your preference for Pestana Orlando and the review.

10/10 Fantastiskt

Miguel

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Quiet and clean breakfast was delicious
Bodde här 1 natt i maj 2024
Svar från António Andrade 13 maj 2024
We appreciate your preference for Pestana Orlando and the review.Best regards

10/10 Fantastiskt

Antonina

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
.
Bodde här 2 nätter i maj 2024
Svar från António Andrade 13 maj 2024
We appreciate your preference for Pestana Orlando and the review.Best regards

10/10 Fantastiskt

ELAINE

Reste med sin partner
Service was great
Bodde här 3 nätter i maj 2024
Svar från António Andrade 12 maj 2024
We appreciate your review

8/10 Bra

Natalia

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Buen precio, buena ubicación y muy buenas habitaciones
Bodde här 3 nätter i april 2024
Svar från António Andrade 12 maj 2024
We appreciate your review

10/10 Fantastiskt

Jane

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This hotel has been a wonderful experience everything was perfect. Great location for everything.
Bodde här 7 nätter i maj 2024
Svar från António Andrade 12 maj 2024
We apreciate your review

10/10 Fantastiskt

Michelle

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i maj 2024
Svar från Ireland 8 maj 2024
Good evening, thank you for your review and we hope to have you back with us again on your next stay!

10/10 Fantastiskt

Sephene

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Quiet. Clean. Friendly. In the center of most things.
Bodde här 3 nätter i maj 2024
Svar från António Andrade 7 maj 2024
Dear Mrs. Sephene,We appreciate your preference and the review.Best Regads

8/10 Bra

Nikunj

Reste med familj och småbarn
Gillade: Boendets skick och faciliteter
We didn't like their Check in process as front desk person couldn't find our booking in their system and they were saying that our system went down for 2 hours and thats why. But, after manager's involvement they confirmed our booking. But, the front desk lady provided someone else room and couldn't book that room under my name and other guest came at the middle of the night nad disturb our sleeping. Luckily my daughter didnt wake up but there was a serious concerns for that first night of our staying. They apologized but yhe impression was already down for this hotel in our mind.
Bodde här 7 nätter i april 2024
Svar från António Andrade 5 maj 2024
Dear Mrs Stacey,We appreciate your review.We apologize for the situation, management has already been informed and we are implementing measures to ensure this dose not happen again.Best Regards

10/10 Fantastiskt

Marjorie

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Is nice and clean and quiet, they should take care more outside like the grass but other then that I like it, nice staff too.
Bodde här 1 natt i april 2024
Svar från António Andrade 4 maj 2024
Good afternoon, we appreciate your feedback and hope to see you again soon!

2/10 Väldigt dåligt

maria, Ocala

Bodde här 1 natt i maj 2024
Svar från António Andrade 5 maj 2024
Dear Maria,We are analyzing your stay to correct what went wrong.We apologize for not meeting your expectations

10/10 Fantastiskt

Vince

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i april 2024
Svar från António Andrade 4 maj 2024
Dear Mr. Vince,We appreciate your preference for Pestana Orlando Suits.Grateful for your review and the classification. Hope to see you back soon at our Hotel.

10/10 Fantastiskt

Tara

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från António Andrade 2 maj 2024
Dear Mrs. Tara,Warm greetings from Pestana Orlando,We wish you a safe journey and we appreciate you review

10/10 Fantastiskt

Frank

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Wir waren 3 Tage hier, dieses Hotel ist einfach super! Nettes Personal!! Sauberkeit perfekt, Zentral gelegen, viele Parkplätze und das Frühstück ist gut!
Bodde här 3 nätter i april 2024
Svar från Ireland 1 maj 2024
Guten Tag, wir freuen uns, dass Ihnen Ihr Aufenthalt gefallen hat und hoffen, Sie bei Ihrer nächsten Reise wiederzusehen!

10/10 Fantastiskt

julio, miami

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excellent.
Bodde här 1 natt i april 2024
Svar från António Andrade 30 apr. 2024
Good afternoon, we appreciate your feedback and hope to see you again soon!

10/10 Fantastiskt

kristen

Budget friendly hotel. The property was very clean and staff was great. The snacks in the lobby are terribly overpriced and there is no restaurant. If you like room service - this isn’t for you.
Bodde här 4 nätter i april 2024
Svar från António Andrade 30 apr. 2024
Good afternoon, we appreciate your feedback and hope to see you again soon!

8/10 Bra

Brittany

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great staff
Bodde här 3 nätter i april 2024
Svar från António Andrade 30 apr. 2024
Good afternoon, we appreciate your feedback and hope to see you again soon!

10/10 Fantastiskt

Leo

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean and well kept.
Bodde här 1 natt i april 2024
Svar från Charlesetta Mathurin 28 apr. 2024
Thank you so much for the perfect score! We truly appreciate your support and are thrilled that you had such a positive experience with us. We'll continue working hard to maintain the excellent service that earned us your top rating. If there's anything else we can do to enhance your experience further, please feel free to reach out. We look forward to serving you again soon!

10/10 Fantastiskt

Cristina

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Overall excellent service, breakfast buffet, staff, cleanliness.
Bodde här 2 nätter i april 2024
Svar från Charlesetta Mathurin 27 apr. 2024
Thank you so much for the perfect score! We truly appreciate your support and are thrilled that you had such a positive experience with us. We'll continue working hard to maintain the excellent service that earned us your top rating. If there's anything else we can do to enhance your experience further, please feel free to reach out. We look forward to serving you again soon!

10/10 Fantastiskt

Cristina

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The property is in excellent condition. Overly friendly and helpful staff. Outstanding breakfast buffet with a variety of options and changing menu daily!
Bodde här 1 natt i april 2024
Svar från Charlesetta Mathurin 27 apr. 2024
Thank you so much for the perfect score! We truly appreciate your support and are thrilled that you had such a positive experience with us. We'll continue working hard to maintain the excellent service that earned us your top rating. If there's anything else we can do to enhance your experience further, please feel free to reach out. We look forward to serving you again soon!

10/10 Fantastiskt

Robert

Reste med familjen
Great property we were happy to stay and highly recommend this place
Bodde här 2 nätter i april 2024
Svar från Charlesetta Mathurin 27 apr. 2024
Thank you so much for the perfect score! We truly appreciate your support and are thrilled that you had such a positive experience with us. We'll continue working hard to maintain the excellent service that earned us your top rating. If there's anything else we can do to enhance your experience further, please feel free to reach out. We look forward to serving you again soon!

10/10 Fantastiskt

Susan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Would recommend
Bodde här 3 nätter i april 2024
Svar från Charlesetta Mathurin 28 apr. 2024
Thank you from Pestan Orlando Suites LBV!We are happy to hear that your stay with us was a success and hope to see you in the future.Kind Regards

10/10 Fantastiskt

Oscar

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excelente servicio.
Bodde här 1 natt i april 2024
Svar från Charlesetta Mathurin 27 apr. 2024
¡Gracias de parte de Pestana Orlando Suites LBV! Nos alegra saber que su estadía con nosotros fue un éxito y esperamos verlo en el futuro. Saludos cordiales

10/10 Fantastiskt

Maya

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great one-night stay!
Bodde här 1 natt i april 2024
Svar från Charlesetta Mathurin 27 apr. 2024
Thank you from Pestan Orlando Suites LBV!We are happy to hear that your stay with us was a success and hope to see you in the future.Kind Regards

10/10 Fantastiskt

DaShon

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was nice. Laundry facility became out of order, which I disliked. Overall, didn’t hinder me from having a positive stay.
Bodde här 2 nätter i april 2024
Svar från Charlesetta Mathurin 27 apr. 2024
Thank you so much for the perfect score! We truly appreciate your support and are thrilled that you had such a positive experience with us. We'll continue working hard to maintain the excellent service that earned us your top rating. We apologize for the usage of the laundry facility being out of order doing your stay. We have made it out duty to check on all washers and dryers to ensure that they are back to perfect standards. If there's anything else we can do to enhance your experience further, please feel free to reach out. We look forward to serving you again soon!

10/10 Fantastiskt

frederic

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice new hotel and friendly staff at front desk . Katherine and Amanda.
Bodde här 1 natt i april 2024
Svar från Charlesetta Mathurin 25 apr. 2024
Thank you kindly for the positive feedback and the 5 out of 5 rating! Kind regards

10/10 Fantastiskt

Frank

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great value. New hotel and it shows in its beauty and cleanliness. Staff was super friendly. Close to Disney Springs!
Bodde här 2 nätter i april 2024
Svar från Charlesetta Mathurin 25 apr. 2024
¡Gracias amablemente por los comentarios positivos y la calificación de 5 sobre 5! Atentamente

8/10 Bra

Julie

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very clean and polite staff, amazing for the price
Bodde här 5 nätter i april 2024
Svar från Ana Inácio 22 apr. 2024
Thank you for your kind words! We're delighted to hear that you had a pleasant experience with our staff and found our services to be of great value. We strive to maintain a high standard of cleanliness and professionalism while offering competitive pricing. Your satisfaction is our priority, and we look forward to welcoming you back in the future. If you have any further feedback or suggestions, please don't hesitate to let us know.

2/10 Väldigt dåligt

Madeline

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I had a terrible experience. I first stayed for 2 nights in a room in the first floor. Then I extended for 2 additional nights and it was a nightmare. They requested us to move to another room in the fourth floor (401) located at the end of a long hallway. The beds were at the floor, the bathroom equipment was in bad condition, and also found a coakroach in the bathroom. I asked to cancel the extension and the manager at front desk denied it saying that it was non-refundable. They were rude and desconsiderate. I do not recommend.
Bodde här 2 nätter i april 2024
Svar från Charlesetta Mathurin 22 apr. 2024
I'm sorry to hear about your experience. We always aim to provide our customers with the best possible service and product. Your feedback is valuable to us in improving our offerings.

10/10 Fantastiskt

Diane

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Awesome property, nice pool and room. Incredible staff👍👍
Bodde här 6 nätter i april 2024
Svar från Katharina. Mueller 22 apr. 2024
Thank you from Pestana Orlando Suites LBV!We are happy to hear that you enjoyed your stay with us until next time.Kind Regards

10/10 Fantastiskt

Nick

Bodde här 3 nätter i april 2024
Svar från António Andrade 12 maj 2024
We appreciate your review

10/10 Fantastiskt

Brian

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was easy to get to. Close to different restaurants and Disney Springs. Room was clean and comfy. Definitely would book here again.
Bodde här 1 natt i april 2024
Svar från Ana Inácio 21 apr. 2024
Thank you so much for your glowing review! We're thrilled to hear that you found our location convenient and enjoyed the cleanliness and comfort of your room. We take pride in providing a welcoming and comfortable experience for all our guests. We look forward to welcoming you back on your next visit to the area!

10/10 Fantastiskt

Idir

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Just perfect
Bodde här 2 nätter i april 2024
Svar från Charlesetta Mathurin 20 apr. 2024
Good Evening Thank for your honest review we hope here at pestana we can have you back soon.

10/10 Fantastiskt

Joel

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Chambre spacieuse , propre et adaptée.
Bodde här 1 natt i april 2024
Svar från Cedi Pacheco 19 apr. 2024
Good Evening Thank for your honest review we hope here at pestana we can have you back soon.

10/10 Fantastiskt

Brittany

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We are a family of 6 (2 adults and 4 young kids). The suite was perfect for our family to rest. Many attractions are near by and easy to get to. Breakfast was included for us i believe because we were in a 'suite'. It was decent. Unsure what the cost would be otherwise.
Bodde här 4 nätter i april 2024
Svar från Katharina. Mueller 18 apr. 2024
Greetings from Pestana Orlando Suites LBV,We like to thank you for the positive feedback and are happy to hear that your stay with us was a success.Until Next time!Kind Regards

10/10 Fantastiskt

Stephanie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Fantastic
Bodde här 2 nätter i april 2024
Svar från Katharina. Mueller 18 apr. 2024
Thank you kindly for the positive feedback and the 5 out of 5 rating!Kind Regards

10/10 Fantastiskt

Brenda

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Catalina was so nice and helped with my check and helped with any questions I had. Beautiful hotel!
Bodde här 1 natt i april 2024
Svar från Charlesetta Mathurin 16 apr. 2024
Thank you so much for your kind words! We're thrilled to hear that you found our property very clean and our staff very nice. Providing a clean and welcoming environment for our guests is our top priority, and we're glad to hear that we succeeded during your stay. We truly appreciate your feedback and hope to have the pleasure of welcoming you back soon!

10/10 Fantastiskt

Daniel

Gillade: Renlighet
Bodde här 1 natt i april 2024
Svar från Katharina. Mueller 18 apr. 2024
Thank you for the positive feedback and the 5 out of 5 rating! Kind Regards

10/10 Fantastiskt

Jacqueline

Excelent , good breakfast. Only problems with packages we expected . Nobody tel us y we dais many times .
Bodde här 3 nätter i april 2024
Svar från Ana Inácio 16 apr. 2024
Thank you for your review and for choosing Pestana. We're thrilled to hear that you found our breakfast excellent. However, we're sorry to hear about the issues you encountered with your packages. We apologize for any inconvenience caused by the lack of communication on our part. We'll address this internally to ensure better clarity for our guests in the future. We appreciate your feedback and hope to have the opportunity to welcome you back for an even smoother experience.

10/10 Fantastiskt

Deborah

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very clean. Friendly staff
Bodde här 1 natt i april 2024
Svar från Ana Inácio 16 apr. 2024
Thank you for your kind words! We're thrilled that you found our property very clean and our staff friendly. Providing a welcoming environment is our priority, and we're delighted that it contributed to your enjoyable stay. We appreciate your review and hope to welcome you back soon!

6/10 Okej

Andreina

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Charlesetta Mathurin 16 apr. 2024
Thank you for your honest and kind review hope to see you back again soon.

8/10 Bra

Viet

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Enjoy your time
Bodde här 3 nätter i april 2024
Svar från Ana Inácio 16 apr. 2024
Thank you! If you have any more questions or need assistance in the future, don't hesitate to reach out. Have a wonderful day!

10/10 Fantastiskt

huanhua

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Friendly staff
Bodde här 2 nätter i april 2024
Svar från Cedi Pacheco 13 apr. 2024
Good Evening. Thank you for your honest review and we hope here at pestana to see you again.

8/10 Bra

Jacqueline

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Cedi Pacheco 12 apr. 2024
Thank you for your honest and kind review hope to see you back again soon.

10/10 Fantastiskt

Kristiann

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great hotel
Bodde här 1 natt i april 2024
Svar från Jhoan Castrillon 11 apr. 2024
Thank you so much for your kind words! We're thrilled to hear that you found our property very clean and our staff very nice. Providing a clean and welcoming environment for our guests is our top priority, and we're glad to hear that we succeeded during your stay. We truly appreciate your feedback and hope to have the pleasure of welcoming you back soon!

10/10 Fantastiskt

Hayward

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent stay. Plan on staying again!
Bodde här 3 nätter i april 2024
Svar från Jhoan Castrillon 11 apr. 2024
Thank you so much for your kind words! We're thrilled to hear that you found our property very clean and our staff very nice. Providing a clean and welcoming environment for our guests is our top priority, and we're glad to hear that we succeeded during your stay. We truly appreciate your feedback and hope to have the pleasure of welcoming you back soon!

10/10 Fantastiskt

Publio

Gillade: Renlighet
Bodde här 2 nätter i april 2024
Svar från Jhoan Castrillon 11 apr. 2024
Thank you so much for your kind words! We're thrilled to hear that you found our property very clean and our staff very nice. Providing a clean and welcoming environment for our guests is our top priority, and we're glad to hear that we succeeded during your stay. We truly appreciate your feedback and hope to have the pleasure of welcoming you back soon!

10/10 Fantastiskt

David

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
New, Very Clean, room service every single day of my stay, friendly staff, great breakfast. Couldn’t ask for more.
Bodde här 3 nätter i mars 2024
Svar från Jhoan Castrillon 11 apr. 2024
Thank you so much for your kind words! We're thrilled to hear that you found our property very clean and our staff very nice. Providing a clean and welcoming environment for our guests is our top priority, and we're glad to hear that we succeeded during your stay. We truly appreciate your feedback and hope to have the pleasure of welcoming you back soon!

10/10 Fantastiskt

Ana

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Room, pool, cleaning excellent
Bodde här 1 natt i mars 2024
Svar från Jhoan Castrillon 11 apr. 2024
Thank you so much for your kind words! We're thrilled to hear that you found our property very clean and our staff very nice. Providing a clean and welcoming environment for our guests is our top priority, and we're glad to hear that we succeeded during your stay. We truly appreciate your feedback and hope to have the pleasure of welcoming you back soon!