Giovanni, Thank you for choosing to stay with us. We're glad that you enjoyed your stay with us. We hope to see you again soon.

Aleksander, thank you for choosing to stay with us. We're happy to see that you had an enjoyable experience. We look forward to welcoming you back in the near future.

Thank you for choosing to stay with us and for taking time to leave your review. We're pleased to hear that you had an enjoyable experience. We hope to see you again soon.

Thank you for the great review! It was a great pleasure having you as our guest and we hope to see you back during your next visit to Orlando!

Thank you for the kind review! Our sincere apologies regarding the cancellation fee that was charged. Depending on the policy and procedures that was given at time of booking is what the system will charge. It was a great pleasure having you as our guest and we hope to see you back during your next visit to Orlando!

Thank you for the excellent review! It was a great pleasure having you as our guest and we hope to see you back during your next visit to Orlando!

Thank you for the excellent review! It was a great pleasure having you as our guest and we hope to see you back during your next visit to Orlando!

Thank you for the excellent review and raving compliment regarding the service you received from Tina. She is a huge asset to our team. It was a great pleasure having you as our guest and we hope to see you back during your next visit to Orlando!

Thank you for the excellent review and comment regarding the staff!! It was a great pleasure having you as our guest and we hope to see you back during your next visit to Orlando!

Thank you for taking the time to share your review. My sincere apologies that your check in experience was not as expected. I will certainly speak with the agent to ensure this does not happen again. It was a pleasure having you as our guest and we hope to see you back during your next visit to Orlando so we can make your stay a memorable one.

Thank you for taking the time to share your review. We did notice a rating of 3 out of 5. If you would like to share additional feedback, please reach out to the hotel directly and anyone from our management team would be happy to assist you. It was a pleasure having you as our guest and we hope to see you back during your next travels to Orlando so we can make your stay a memorable one.

Thank you for your glowing review, Nataliya! We're delighted to hear that you had a wonderful experience with us. It's great to know that you found our hotel very clean, with comfortable beds and pillows, and enjoyed our eco-friendly initiatives. We're pleased that you appreciated our interior design and the convenience of our window shades. We're glad you enjoyed the spaciousness of your room and found our location to be great. We hope to welcome you back again soon for another fantastic stay!

Thank you for your feedback, Blanca! We're delighted to hear that you found our hotel's proximity to Universal Studios convenient and appreciated the walkable locations and abundance of nearby food options. We aim to provide a comfortable and convenient stay for our guests, and we're glad we could meet your expectations. If there's anything else we can do to enhance your experience, please don't hesitate to let us know. We hope to welcome you back again soon!

Thank you for sharing your feedback, Paul! We're glad to hear that you found our hotel to be a comfortable and convenient option for your business stay. We're pleased that you enjoyed the cleanliness, newness, and layout of your room, as well as the quality of our gym facilities. We appreciate your positive comments about our location and amenities. If you ever have the opportunity to visit again, we'd love to welcome you back!

I'm glad to hear that you enjoyed your stay! If there's anything else you need, feel free to reach out.

Thank you so much for your kind words, Michelle! We're thrilled to hear that you had another amazing stay with us. We look forward to welcoming you back for your next trip!

Thank you for your detailed feedback, Bethany! We're thrilled to hear that you had a wonderful experience with us and that you found our staff friendly and check-in process easy. We're glad you enjoyed the modern, clean, and fresh atmosphere of our hotel, as well as the amenities such as free coffee, fridge, coffee maker, and ice machine. It's fantastic to hear that you appreciated our convenient location near Universal Studios and other attractions. We apologize for any inconvenience caused by the pool area's proximity to the car park and highway noise, but we're pleased that it didn't detract from your overall experience. We truly appreciate your loyalty and look forward to welcoming you back for another great stay in the future!

Thank you for sharing your feedback, Ingrid. We apologize for any inconvenience caused by the pool's location. We'll take your comments into consideration for future improvements. If there's anything else we can assist you with, please don't hesitate to let us know.

Thank you for sharing your positive experience, Vickie! We're delighted to hear that you found our location convenient, our staff knowledgeable and friendly, and your room clean and comfortable. We appreciate your kind words and hope to welcome you back again soon!

Thank you for your kind words, Eugene! We're delighted to hear that you enjoyed your stay and found our hotel to be clean with many amenities. We strive to provide a transparent and pleasant experience for our guests, so we're glad to hear that you appreciated our approach to pricing. If you ever find yourself in the area again, we would love to welcome you back!

We're glad to hear that you had a very nice stay, Tamera! If there's anything else we can do to make your next stay even better, just let us know. We look forward to welcoming you back!

I'm sorry to hear about your experience, Cristina. Providing excellent service is our priority, and it's disappointing to learn that you found one of our front desk personnel to be unfriendly and rude. Please know that we take feedback like this seriously, and we will address this matter with our team to ensure that all our guests receive the courteous and respectful service they deserve. If there's anything else we can do to make your next stay more enjoyable, please don't hesitate to let us know.

Thank you for your positive feedback, Pieter! We're delighted to hear that you enjoyed your stay with us and that you found our rooms clean, our staff friendly, and our location quiet and easily accessible. Your satisfaction is our top priority, and we're glad we could provide you with a comfortable experience. We hope to welcome you back again soon!

Gracias, Arnol. Estamos encantados de que haya disfrutado su experiencia con nosotros. Si hay algo en lo que podamos mejorar para su próxima visita, no dude en hacérnoslo saber. ¡Esperamos darle la bienvenida nuevamente pronto!

Thank you, Madison! We're delighted that you found our hotel beautiful. Your positive feedback means a lot to us, and we hope to have the pleasure of welcoming you back for another wonderful stay in the future!

Thank you, Catherine! We're thrilled to hear that you enjoyed our hotel's great location and found it clean and comfortable. Providing a pleasant experience for our guests is our top priority, and we're glad we could meet your expectations. We appreciate your feedback and hope to welcome you back again soon!

Thank you, David! We appreciate your feedback. If there's anything specific you enjoyed about your experience or any areas where we can improve, please let us know. We look forward to welcoming you back in the future!

Nos alegra mucho escuchar eso, José. Estamos encantados de que hayas disfrutado de tu estancia y que hayas encontrado nuestro hotel cómodo y accesible. Tu satisfacción es nuestra prioridad, y esperamos tener el placer de darte la bienvenida nuevamente en el futuro. ¡Gracias por tus amables palabras!

Thank you for sharing your experience, Ryan! We're delighted to hear that you and your wife enjoyed your 4-day stay with us before your cruise. It's wonderful to know that you found our staff friendly and efficient, and that you were pleased with the cleanliness of our rooms. We're glad our convenient location added to your overall satisfaction. We look forward to welcoming you back for another great stay in the future!

Thank you for your feedback, Nathalie! We appreciate your suggestion to upgrade the pillows, and we'll certainly take that into consideration to enhance our guests' comfort. We're glad to hear that you found our location close to Universal Studios, Islands of Adventure, and Volcano Bay convenient for your visit. Regarding the safe box, we'll evaluate the possibility of adding them to our rooms to provide added security for our guests. Your input is valuable to us, and we hope to have the opportunity to welcome you back again in the future!

Thank you for the 5/5 review. It was a great pleasure having you as our guest and we hope to see you back during your next travels to Orlando!

My sincere apologies regarding your issues pertaining to your housekeeping service. The hotel is fully staffed and that is not an issue although it is our policy to service each stayover every 3rd day or you can request it the evening prior to the day of your requested service. I will certainly research this to find out why the room was not serviced as requested. I hope you will give us another opportunity during your next visit to Orlando so that we can make your stay a memorable one.

Thank you for your review, Sachiyo! We appreciate your feedback and are glad to hear that you had a positive experience overall. If there are any specific areas where we can improve to earn that extra star in the future, please feel free to let us know. We hope to have the opportunity to welcome you back again soon!

Thank you for the 5/5 review. Its always a wonderful feeling to receive such positive feedback. It was a great pleasure having you as our guest and we hope to see you back during your next visit to Orlando!

Thank you for the 5/5 review. Its always a wonderful feeling to receive such positive feedback. It was a great pleasure having you as our guest and we hope to see you back during your next visit to Orlando!

Thank you for the kind review. Its always a wonderful feeling to receive such positive feedback. It was a great pleasure having you as our guest and we hope to see you back during your next visit to Orlando!

Thank you for the 5/5 review. Its always a wonderful feeling to receive such positive feedback. It was a great pleasure having you as our guest and we hope to see you back during your next visit to Orlando!

Thank you for the 10/10 review. Its always a wonderful feeling to receive such positive feedback. It was a great pleasure having you as our guest and we hope to see you back during your next visit to Orlando!

Thank you for the 5/5 review. Its always a wonderful feeling to receive such positive feedback. It was a great pleasure having you as our guest and we hope to see you back during your next visit to Orlando!

Thank you for the 10/10 review. Its always a wonderful feeling to receive such positive feedback. It was a great pleasure having you as our guest and we hope to see you back during your next visit to Orlando!

Thank you for taking the time to share your review. We did notice a rating of 2 out of 5. If you would like to share additional feedback, please reach out to the hotel directly and anyone from our management team would be happy to assist you. It was a pleasure having you as our guest and we hope to see you back during your next travels to Orlando so we can make your stay a memorable one.

Thank you for the 5/5 review! It was a great pleasure having you as our guest and we hope to see you back during your next visit to Orlando!

Thank you for the 5/5 review! It was a great pleasure having you as our guest and we hope to see you back during your next visit to Orlando!

Thank you for the excellent review. We are thrilled that you found your overall stay a 5/5!! We appreciate your feedback as it is very valuable to us. It was a great pleasure having you as our guest and we hope to see you back during you next visit to Orlando!

Hi Adrienne, thank you for your review. We are pleased that you enjoyed your stay and hope to see you in the near future.

Hakeem, thank you for you review! We're pleased to hear that you enjoyed your stay and hope for your return in the near future.

Hello, and thank you for your ratings. We have three beautiful ladies at front desk: Jewel (morning shift 7am-3pm), Tina: 3pm-11pm, and Anissia: 11pm-7:00. So depending on those shifts, that's your girl! Thank you again for choosing to stay with us during your travels, and hope to see you again soon.

Thank you for choosing to stay with us during your travels, and for that generous rating. We hope to see you again soon.

Thank you for choosing to stay with us during your travels, and for your generous rating. We hope to see you again soon. Normal checkout is at 11am. We give grace period of 1 hour to 12Noon. Anything after that, carries a late checkout fee.

Although you had a bad experience, we thank you for initially choosing to stay with us during your travels. We do inform the guests upon check-in to notify us of any problems that we can quickly rectify, and to request what type of housekeeping desired.