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Recensioner av Holiday Inn Ottawa Dwtn - Parliament Hill, an IHG Hotel

3.5 out of 5
Holiday Inn Ottawa Dwtn - Parliament Hill, an IHG Hotel
402 Queen St, Ottawa, ON

Recensioner

8,2

Väldigt bra

10 - Fantastiskt i betyg. 354 av 829 recensioner" "
8 - Bra i betyg. 300 av 829 recensioner" "
6 - Okej i betyg. 81 av 829 recensioner" "
4 - Dåligt i betyg. 52 av 829 recensioner" "
2 - Väldigt dåligt i betyg. 42 av 829 recensioner" "

8,8/10

Renlighet

8,6/10

Personal och service

7,8/10

Bekvämligheter

8,4/10

Boendets skick och faciliteter

8,2/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Julie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excellent service, bien situé
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Caroline, Montreal

Reste i grupp, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Idéal pour le week-end du marathon. À quelques minutes du départ et de l’arrivée.
Bodde här 1 natt i maj 2024

8/10 Bra

alan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great hotel but no free breakfast and no EV charging
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

mylene

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i maj 2024

6/10 Okej

catherine

Affärsresenär, Reste med familjen
Gillade: Renlighet och personal och service
On the positive side, the beds and linen were very comfortable and the hotel is located in a very convenient area. It was also very nice to be able to open the window and get some fresh air in the room. The two major issues that kept me from rating the property higher were the fact that only one elevator was working and it took forever to getup and go down from the 9th floor. The second issue was the fact that there was no hot water at all in the morning. These 2 issues were very significant and kept up from enjoying our stay.
Bodde här 1 natt i maj 2024
Svar från Guest Service 25 maj 2024
Good Morning, Thank you for taking time to share your feedback regarding your recent stay with us. We are going to share your feedback with our management and one of team member will connect with you regarding Payment. Please let us know if we can help you with any other information ! Best Regards, Guest Services

6/10 Okej

Chris

Gillade: Renlighet och personal och service
Staff were very nice. I could smell cigarette smoke at night.
Bodde här 1 natt i maj 2024
Svar från Guest Services 25 maj 2024
Good Morning, Thank you for taking time to share your feedback regarding your recent stay with us. We are going to share your feedback with our management and one of team member will connect with you regarding Payment. Please let us know if we can help you with any other information ! Best Regards, Guest Services

6/10 Okej

Jannatta

Gillade: Personal och service
Room was small, carpet needed shampoo
Bodde här 2 nätter i april 2024
Svar från Olivia 22 apr. 2024
Hi there,Thank you for taking the time to leave us a review. We will pass your feedback along to the team!Thank you.

10/10 Fantastiskt

Keith

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Olivia 22 apr. 2024
Hi there,Thank you for taking the time to leave us a review. We appreciate the feedback!Thank you.

8/10 Bra

Dan

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Hotel was very clean and quiet. Staff were friendly and attentive. There’s not much around as far as shopping/food. We ate at the restaurant in the hotel. Food was good but took a long time to get it. There was only two other people in restaurant and service was still very slow. Overall I would recommend hotel as a decent price option.
Bodde här 1 natt i april 2024
Svar från Olivia 22 apr. 2024
Hi there,Thank you so much for taking the time to leave us a review. We're happy you enjoyed your stay with us and hope to see you back soon.

6/10 Okej

KAREN

Reste med familjen
Gillade: Renlighet
Gillade inte: Personal och service och bekvämligheter
The hotel is a little dated and tired. Check in was not very good and we were not informed about food options or amenities. The website didn’t have a menu we could look at either. Parking was extremely tight! Witnessed a supervisor treating a staff member poorly and the reception staff were not very welcoming either. Location was good but construction was a bit loud, not the fault of the hotel though.
Bodde här 2 nätter i april 2024
Svar från Guest Services 16 apr. 2024
Good Afternoon, Thank you for taking time to share your feedback regarding your recent stay with us. We are going to share your feedback with our management and team. Please let us know if we can help you with any other information ! Best Regards, Guest Services

8/10 Bra

SEUNG YOUNG

Affärsresenär
Gillade: Bekvämligheter
Everything wss good.
Bodde här 2 nätter i april 2024
Svar från Olivia 14 apr. 2024
Hi there,Thank you for taking the time to leave us a review. We apperciate the feedback!

10/10 Fantastiskt

Carol

Bodde här 1 natt i april 2024
Svar från Guest Services 6 maj 2024
Good Afternoon, Thank you for taking time to share your scores regarding our services . We are going to share your scores with our management and team. Please let us know if we can help you with any other information ! Best Regards, Guest Services

10/10 Fantastiskt

EMILY

Bodde här 1 natt i april 2024
Svar från Guest Services 6 maj 2024
Good Afternoon, Thank you for taking time to share your scores regarding our services . We are going to share your scores with our management and team. Please let us know if we can help you with any other information ! Best Regards, Guest Services

8/10 Bra

Victor

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Well located, clean and well staffed hotel. It is very convenient to have a restaurant in the same building, albeit with a limited menu. One main limitation is the parking at the property. Small, low roof clearance and tricky to drive in, has limited number of spaces, it is not guaranteed you’ll get one as a guest.
Bodde här 2 nätter i mars 2024
Svar från Olivia 6 apr. 2024
Hi there,Thank you for taking the time to leave us some comments on your recent stay. I do however apologize you experienced issues with our parking garage. Your feedback is much appreciated.

8/10 Bra

Aseline

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Belle hôtel et propre
Bodde här 1 natt i mars 2024
Svar från Olivia 6 apr. 2024
Hi there,Thank you for taking the time to leave us a review. We appreciate the feedback!

10/10 Fantastiskt

Cindy

Reste med familjen
Gillade: Personal och service och boendets skick och faciliteter
A lot of construction making the hotel hard to access. Appreciated the paid parking.
Bodde här 1 natt i mars 2024
Svar från Olivia 24 mars 2024
Hi there,Thank you so much for taking the time to leave us a review, and I do apologize that there was so much construction going on at the time of your stay. We appreciate the feedback!

8/10 Bra

Mara

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean room, and excellent service, but the parking lot leaves much to be desired. Not recommended for new drivers or large vehicles.
Bodde här 1 natt i mars 2024
Svar från Guest Services 12 mars 2024
Thank you for leaving a review and providing us with your valuable feedback.We look forward to seeing you again soon.

10/10 Fantastiskt

Kaitlyn

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Guest Services 12 mars 2024
Thank you so much for your five-star review. We are delighted to hear that you had a positiveexperience with us. We hope you’ll visit us again soon.

8/10 Bra

Cheyenne

Reste i grupp
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
There’s underground parking, I would suggest pulling up front, checking in and asking about parking before parking across the street and paying. Wasted 30$ there. The floor we were on smelled, bearable but smelled. Hot water took about 5-10 mins to actually become hot. Other than those it was a great stay, staff was great and friendly and the room was clean.
Bodde här 1 natt i februari 2024
Svar från Olivia 3 mars 2024
Hi, Thank you so much for taking the time to leave us a review. We appreciate your feedback and will relay your comments to the team.

10/10 Fantastiskt

Gary

Bodde här 1 natt i februari 2024
Svar från Olivia 24 mars 2024
Hi there,Thank you so much for taking the time to leave us a review. We appreciate the feedback!

2/10 Väldigt dåligt

Arshdeep Singh

Gillade inte: Renlighet
Bad
Bodde här 3 nätter i februari 2024
Svar från Akash Datta 7 feb. 2024
Arshdeep Singh, we apologize that you did not enjoy your stay and felt it was bad. We strive to provide comfortable and clean accommodations for all of our guests. We hope that you will stay with us again to see that your stay with us was an exception to our regular services provided.

10/10 Fantastiskt

Jieun

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i januari 2024
Svar från Guest Services 6 feb. 2024
Thank you Jieun, for your review! Nothing makes our team happier than receiving a 10/10!

6/10 Okej

Kelda

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 4 nätter i december 2023
Svar från Guest Services 17 dec. 2023
Dear guest,Thank you for the review.

10/10 Fantastiskt

Fiona

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Staff were very friendly. Fast check in. Extremely welcoming environment
Bodde här 5 nätter i december 2023
Svar från Pratyush Yadav 9 dec. 2023
Dear Guest,We thank you for your kind feedback provided to us. We are pleased to hear from you about your friendly experience from our loyal team at the front desk with quick check-inn process, and the warm welcome our hotel crew had the opportunity to serve you. We are going to share your comments with the team, and they would be very delighted to hear such pleasant feedback. We wish to welcome you in near future, if there is anything we could do to assist you, please reach out to us directly on the hotel telephone. Kind regards,Pratyush Yadav

10/10 Fantastiskt

Bradley

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The onion rings in the Porter restaurant were terrible. Like rubber.
Bodde här 6 nätter i november 2023
Svar från Guest Services 28 nov. 2023
Good Morning, Thank you for taking time to share your feedback regarding your recent stay with us. We are going to share your feedback with our management and team. Please let us know if we can help you with any other information ! Best Regards, Guest Services

10/10 Fantastiskt

Roger

Reste i grupp, Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice hotel convntly located and friendly staff
Bodde här 1 natt i november 2023
Svar från Guest Services 26 nov. 2023
Good Morning, Thank you for taking time to share your feedback regarding your recent stay with us. We are going to share your feedback with our management and team. Please let us know if we can help you with any other information ! Best Regards, Guest Services

10/10 Fantastiskt

Filomena

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
Close to everything.
Bodde här 3 nätter i november 2023
Svar från Guest Services 22 nov. 2023
Good Morning, Thank you for taking time to share your feedback regarding your recent stay with us. We are going to share your feedback with our management and team. Please let us know if we can help you with any other information ! Best Regards, Guest Services

10/10 Fantastiskt

Andrea

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Super clean, really New and updated, conveniently located and easy to get to. Very small parking spots and the restaurant closes pretty early so don’t expect a late dinner.
Bodde här 2 nätter i november 2023
Svar från Guest Services 22 nov. 2023
Good Morning, Thank you for taking time to share your feedback regarding your recent stay with us. We are going to share your feedback with our management and team. Please let us know if we can help you with any other information ! Best Regards, Guest Services

2/10 Väldigt dåligt

Verifierad resenär

Bodde här 1 natt i november 2023
Svar från Guest Services 13 nov. 2023
Good Afternoon, Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn OTTAWA DWTN - PARLIAMENT HILL.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your scores to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments. Best Regards, Guest Services

6/10 Okej

Jason

The property seemed to have many longer term residents. Did not have many amenities that should be expected.
Bodde här 2 nätter i november 2023
Svar från Guest Services 13 nov. 2023
Good Afternoon, Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn OTTAWA DWTN - PARLIAMENT HILL.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your scores to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments. Best Regards, Guest Services

10/10 Fantastiskt

Ludovic

Bodde här 1 natt i november 2023
Svar från Olivia 4 dec. 2023
Hi there,Thank you for taking the time to leave us a review. We appreciate your feedback!

6/10 Okej

Steven

Gillade: Personal och service
Bodde här 2 nätter i november 2023
Svar från Guest Services 9 nov. 2023
Good Afternoon, Thank you for taking time to share your scores for our services. We are going to share your scores with our team and management. Please let us know if we can help you with any other information. Best Regards, Guest Services

6/10 Okej

Yoganandhan

Reste med familjen
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2023
Svar från Guest Services 7 nov. 2023
Good Morning, Thank you for taking time to share your scores for our services. we will going to share your scores with our management and team. Please let us know if we can help you with any other information. Best Regards, Guest Services

10/10 Fantastiskt

André

Bodde här 1 natt i september 2023
Svar från Guest Services 30 okt. 2023
Good Afternoon, Thank you for taking time to scores us for our services. We are going to share your sores with our team members and management. Please let us know if we can help you with any other information. Best Regards, Guest Services

2/10 Väldigt dåligt

Cathy

With two business days before travel the hotel had to move us due to a issue at their hotel. They moved us to a terrible hotel and there was really no feedback or support. We had to call several times to get confirmation from other hotel. Put a large group there were 5 of us out with little notice and very little support was disappointing.
Bodde här 3 nätter i oktober 2023
Svar från Guest Services 24 okt. 2023
Good afternoon, Thank you so much for your feedback regarding to your recent stay. We are going to share your feedback with our team and management. Please let us know if we can help you with any other information. Best Regards, Guest Services

8/10 Bra

Francois

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i oktober 2023
Svar från Guest Services 23 okt. 2023
Good Morning, Thank you for taking time to share your Scores for our services. we will going to share our scores with our management and team. Please let us know if we can help you with any other information. Best Regards, Akash Datta

10/10 Fantastiskt

Robert

Reste med familjen
Gillade: Personal och service
They moved me to a sister hotel which was excellent
Bodde här 2 nätter i oktober 2023
Svar från Guest Services 20 okt. 2023
Good Morning, Thank you for taking time to share your feedback regarding your recent stay with us. We are going to share your feedback with our management and team. Please let us know if we can help you with any other information ! Best Regards, Guest Services

10/10 Fantastiskt

Eszalyn Fe

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Overall good. Love the staff
Bodde här 1 natt i oktober 2023
Svar från Guest Services 19 okt. 2023
Good Morning, Thank you so much for your feedback regarding to your recent stay with us. We are going to share your feedback with our team and management.Please let us know if we can help you with any other information. Best Regards, Guest Services

8/10 Bra

Wildamarie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Ok
Bodde här 1 natt i oktober 2023
Svar från Guest Services 19 okt. 2023
Good Morning, Thank you so much for your feedback regarding to your recent stay with us. We are going to share your feedback with our team and management.Please let us know if we can help you with any other information. Best Regards, Guest Services

10/10 Fantastiskt

Li Zhong

Bodde här 1 natt i september 2023
Svar från Guest Services 27 sep. 2023
Good Afternoon, Thank you for taking time to share your scores for our services. we will going to share your scores with our team members as well as Management. Please let us know if we can help you with any other information.

8/10 Bra

Judith

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i september 2023
Svar från Melanie 25 sep. 2023
Hi Judith, Thanks for taking the time to leave us a rating!

10/10 Fantastiskt

Mary

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great hotel. Handy for subway
Bodde här 5 nätter i september 2023
Svar från Olivia 9 sep. 2023
Thank you for taking the time to leave us a review. We appreciate the feedback!

8/10 Bra

Juliana

Reste med familjen
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Good location Lots of places to choose from in terms of dining
Bodde här 1 natt i september 2023
Svar från Olivia 9 sep. 2023
Thank you for taking the time to leave us a review on your recent stay. We appreciate the feedback!

8/10 Bra

Diane

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Stationnement non inclus 30$ pou 1 nuit!?
Bodde här 1 natt i september 2023
Svar från Olivia 9 sep. 2023
Thank you for leaving us a review. We appreciate the feedback!

6/10 Okej

Cindy

Reste med familj och småbarn
The facility is old and the room is small than I thought
Bodde här 2 nätter i augusti 2023
Svar från Melanie 1 sep. 2023
Hi Cindy, thanks for sharing your comments.

8/10 Bra

Nancy

Bodde här 1 natt i augusti 2023
Svar från Olivia 27 aug. 2023
Hi there, Thank you for leaving us a review. We appreciate the feedback!

8/10 Bra

Julie

Bodde här 1 natt i augusti 2023
Svar från Melanie 22 sep. 2023
Hi Julie, thanks so much for staying with us! Hope to see you again soon.

8/10 Bra

Marie Josée

Bodde här 1 natt i augusti 2023
Svar från Olivia 24 aug. 2023
Hi there,Thank you for taking the time to leave us a review on your recent stay. We appreciate the feedback!

10/10 Fantastiskt

Catalin

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i augusti 2023
Svar från Olivia 21 aug. 2023
Hi there,Thank you for leaving us a review. We appreciate the feedback!

10/10 Fantastiskt

Elizabeth

Bodde här 1 natt i juli 2023
Svar från Melanie 14 aug. 2023
Hi Elizabeth, thanks so much for taking the time to leave us a rating! Thanks for staying with us, we hope to see you again soon.