Reception

Recensioner av easyHotel Paris Charles de Gaulle

2 out of 5
easyHotel Paris Charles de Gaulle
10 Rue de la Belle Borne, Tremblay-en-France, Roissy

Recensioner

7,8

Bra

10 - Fantastiskt i betyg. 490 av 1196 recensioner" "
8 - Bra i betyg. 369 av 1196 recensioner" "
6 - Okej i betyg. 159 av 1196 recensioner" "
4 - Dåligt i betyg. 64 av 1196 recensioner" "
2 - Väldigt dåligt i betyg. 114 av 1196 recensioner" "

8,4/10

Renlighet

8,0/10

Personal och service

7,4/10

Bekvämligheter

8,2/10

Boendets skick och faciliteter

8,2/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Thomas

Bodde här 1 natt i januari 2024
Svar från Gabriel 11 jan. 2024
Cher client,Nous prenons note de cette excellente note, et nous vous remercions d'avoir pris le temps de partager celle-ci avec un 10 !Cette note reflète votre satisfaction, et nous ne manquerons pas de la partager avec nos équipes.Nous espérons vous accueillir de nouveau très prochainement au sein de nos hôtels easyHotel. Très cordialement,GabrielLe service réception EasyHotel Paris Charles de Gaulle Villepinte

8/10 Bra

Andres

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i november 2023
Svar från Marwa 19 nov. 2023
Dear Andres,Thank you for the compliment toward our hotel and it's staff! Do not forget to stop by (or at one of our other easyHotels) next time you are in the area!Kind regards,Marwa Team easyHotel Paris Charles de Gaulle Villepinte

10/10 Fantastiskt

Tidapon

Bodde här 1 natt i september 2023
Svar från Marwa 28 sep. 2023
Cher client,Nous prenons note de cette excellente note, et nous vous remercions d'avoir pris le temps de partager celle-ci avec un 10 !Cette note reflète votre satisfaction, et nous ne manquerons pas de la partager avec nos équipes.Nous espérons vous accueillir de nouveau très prochainement au sein de nos hôtels easyHotel. Très cordialement,Le service réception EasyHotel Paris Charles de Gaulle Villepinte

10/10 Fantastiskt

Stellan

Bodde här 1 natt i juni 2023
Svar från Jotie 14 juni 2023
Dear Guest, We have read your excellent review and thank you for taking the time to share it with us with a 10! This review reflects your satisfaction and we will be sure to share it with our teams. We look forward to welcoming you back to our easyHotel hotels in the near future. Yours sincerely Jotie EasyHotel Paris Charles de Gaulle Villepinte.

6/10 Okej

Tobias

Reste med familjen
Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Allt va bra förutom frukosten som hade en zel att önska.
Bodde här 5 nätter i juli 2022
Svar från Michelina 1 aug. 2022
Dear Guest, Tack för dina kommentarer efter din vistelse på easyHotel Paris Charles de Gaulle Villepinte. Det gläder oss att läsa att du trivdes hos oss. Vi noterar din anmärkning angående frukosten och vi ber uppriktigt om ursäkt för denna olägenhet. Din kommentar har vidarebefordrats till personalen för lämpliga åtgärder. Vi hoppas innerligt att du inte kommer att ha något dåligt minne av din vistelse och önskar få möjlighet att välkomna dig igen för att erbjuda dig en ny upplevelse på vår servicenivå. Med vänliga hälsningar, Michelina.

8/10 Bra

Handrin

Reste med familjen
Gillade: Boendets skick och faciliteter
Små rum med små sängar men passar bra om det enda man vill ha är en sovplats. Fräscht!
Bodde här 3 nätter i juli 2022
Svar från Le service réception 27 juli 2022
Kära kund, Tack för att du tog dig tid att dela din upplevelse på vårt easyHotel. Vi är glada att läsa att din vistelse motsvarade dina förväntningar. Vi hoppas få möjligheten att välkomna dig tillbaka till vårt easyHotel på din nästa resa till Paris, alltid med målet att tillfredsställa och informera dig, 24 timmar om dygnet. Hjärtligt EasyHotels receptionstjänst Paris Charles de Gaulle Villepinte

6/10 Okej

Nawfal

Reste med familjen
Gillade inte: Renlighet och boendets skick och faciliteter
Inte bra städning, bara två gånger i veckan
Bodde här 12 nätter i juni 2022
Svar från Le service réception 19 juli 2022
Dear Guest, Thank you for taking the time to provide us with your feedback following your stay at the easyHotel Paris Charles de Gaulle Villepinte. We are sorry to read that your experience did not meet your expectations and would like to apologize to you.. easyHotel is indeed a budget brand, where you can add all the services you need, with extra charges like most brands (early check-in, late check-out, etc.). However, some services are free, such as iron, kettle and our team, available 24 hours a day, is at your disposal to help you in case of problems.

10/10 Fantastiskt

Ari

Bodde här 3 nätter i maj 2022
Svar från Gabriel 31 maj 2022
Cher client, Merci infiniment pour votre excellente note. Celui-ci nous fait d'autant plus plaisir en cette période particulière où nous nous attachons à offrir à nos clients un séjour dans les meilleures conditions de sécurité, de confort et de convivialité. Nous espérons avoir le plaisir de vous recevoir à nouveau prochainement. Très cordialement, Le Service Réception EasyHotel Paris Charles de Gaulle Villepinte

8/10 Bra

Niklas

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i maj 2022
Svar från Gabriel 31 maj 2022
Cher client, Merci infiniment pour votre excellente note. Celui-ci nous fait d'autant plus plaisir en cette période particulière où nous nous attachons à offrir à nos clients un séjour dans les meilleures conditions de sécurité, de confort et de convivialité. Nous espérons avoir le plaisir de vous recevoir à nouveau prochainement. Très cordialement, Le Service Réception EasyHotel Paris Charles de Gaulle Villepinte

10/10 Fantastiskt

Niklas

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Rent och fräscht
Enkelt hotell utan bar/utrymme att slå sig ner och rummen är små. Men bra läge vid stort shoppingcenter och framförallt rent och fräscht. Ett topphotell för någon enstaka natt.
Bodde här 1 natt i mars 2022
Svar från Le service réception 8 apr. 2022
Dear Customer, Thank you for taking the time to provide us with your comments following your stay at the easyHotel Paris Charles de Gaulle Villepinte. We are very happy to read that you had a very pleasant time with us and thank you for your comments on the one hand on the cleanliness, and on the other hand on the geographical location of the hotel. EasyHotel is indeed a brand offering an excellent product, at a very good price, to allow everyone to enjoy the destination. Thank you very much for pointing this out! We hope to have the pleasure of welcoming you back soon to our hotel in Charles de Gaulle, while inviting you to discover our many other establishments for your next trips. Sincerely, The Reception Department EasyHotel Paris Charles de Gaulle Villepinte

4/10 Dåligt

Nawel

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bof
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Ahmad

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i maj 2024

2/10 Väldigt dåligt

Tluang

Gillade inte: Boendets skick och faciliteter
Bodde här 2 nätter i maj 2024

8/10 Bra

Amadou

Gillade: Renlighet, personal och service och boendets skick och faciliteter
It is not far from the airport.
Bodde här 1 natt i maj 2024

6/10 Okej

Prince

Reste i grupp
Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
AC didn’t work, hotel to far from city. Staff was cool. but didn’t make up for how our room was. but i guess i get what i paid for
Bodde här 2 nätter i maj 2024
Svar från Gabriel 14 maj 2024
Dear guest,We sincerely apologize for the inconvenience you experienced during your stay with us. It's disheartening to hear that the air conditioning in your room was not functioning properly and that the location of the hotel did not meet your expectations in terms of proximity to the city.We appreciate your acknowledgment of our staff's efforts to make your stay comfortable despite these issues. Please know that we take your feedback seriously, and we will address the concerns with the air conditioning to ensure that future guests do not encounter similar problems.Your satisfaction is important to us, and we hope to have the opportunity to exceed your expectations in the future. Thank you for bringing these matters to our attention.Kind regards,Gabriel

10/10 Fantastiskt

Prasad

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel is conveniently placed close to the airport, a great place for a night’s stay! It’s clean and fairly priced as well.
Bodde här 1 natt i maj 2024
Svar från Gabriel 14 maj 2024
Dear guest,Thank you for sharing your positive experience with us! We're delighted to hear that you found our hotel conveniently located near the airport and suitable for a night's stay. Maintaining cleanliness and offering fair pricing are priorities for us, so it's wonderful to know that these aspects met your expectations. Should your travels bring you back to the area, we'd be honored to welcome you for another comfortable stay!Kind regardsGabriel

10/10 Fantastiskt

Cheryl

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Stayed there several times. Great place at a great price!
Bodde här 1 natt i maj 2024
Svar från Gabriel 13 maj 2024
Dear guest,Thank you for your loyalty and kind words! We're delighted to hear that you've enjoyed your stays with us and found our place to be great value for the price. We truly appreciate your continued support and look forward to welcoming you back again soon!Kind regards,Gabriel

8/10 Bra

Joshua

Bodde här 1 natt i april 2024
Svar från Gabriel 19 maj 2024
Dear guest,We would like to thank you for posting this positive review! We surely hope to see you again soon!Kind regards,GabrielTeam easyHotel Paris Charles de Gaulle Villepinte

6/10 Okej

Carlos

Bodde här 3 nätter i april 2024
Svar från estefania 2 maj 2024
Cher client,Nous vous remercions d'avoir pris le temps de laisser un avis. Votre retour est important pour nous car il nous aide à identifier les domaines où nous pouvons nous améliorer.Nous aimerions en savoir plus sur votre expérience afin de comprendre comment nous pourrions mieux répondre à vos attentes à l'avenir. N'hésitez pas à nous contacter directement si vous souhaitez discuter davantage de votre séjour.Nous espérons avoir l'occasion de vous accueillir à nouveau dans notre hôtel et de vous offrir une expérience qui mérite un score plus élevé.Cordialement,Estefania de easyhotel.

10/10 Fantastiskt

Sule

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Close to Charles de Gaulle airport, close to aeroville shopping mall. The rooms were clean and spacious. Friendly and helpful staff members.
Bodde här 1 natt i april 2024
Svar från estefania 12 apr. 2024
Dear Client,Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed your stay at our hotel and found our location convenient, being close to both Charles de Gaulle airport and Aeroville shopping mall.We're pleased to know that you found our rooms to be clean and spacious, and we appreciate your kind words about our friendly and helpful staff members. Providing excellent service is always our top priority, and it's wonderful to hear when we've succeeded in making our guests' experiences memorable.Should you ever find yourself in the area again, we would be honored to welcome you back for another stay. Please don't hesitate to reach out if there's anything further we can assist you with.Best regards,Estefania from the easyhotel.

10/10 Fantastiskt

chantal

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
super hôtel, hyper pratique
Bodde här 1 natt i juli 2023
Svar från estefania 12 apr. 2024
Chere cliente,Un grand merci pour votre avis positif et vos aimables mots sur notre hôtel ! Nous sommes ravis d'apprendre que votre séjour chez nous a été super et pratique.Si vous avez d'autres commentaires ou des suggestions sur la manière dont nous pourrions améliorer encore votre expérience, n'hésitez pas à nous le faire savoir. Votre satisfaction est notre priorité absolue, et nous sommes toujours là pour répondre à vos besoins.Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochaine visite dans la région.Cordialement,Estefania de easyhotel.

8/10 Bra

om prakash

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Overall value for money
Bodde här 1 natt i april 2024
Svar från Imène 8 apr. 2024
Dear Om Prakash,We thank you for taking the time to share your opinion on your recent stay with us. We are delighted to hear that you found our establishment to offer good value for money overall.We are always looking for ways to improve our guests' experience. Your satisfaction is our top priority.We look forward to welcoming you again soon!Best regards,Imène, easyHotel Paris Charles de Gaulle Villepinte

6/10 Okej

john, New York

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från estefania 10 apr. 2024
Dear valued guest,Thank you for taking the time to share your feedback with us. We regret to learn that your experience was not entirely satisfactory.We would appreciate hearing more details about your experience to better understand how we can improve our services. Your satisfaction is our top priority, and your feedback helps us continuously enhance our offerings.We hope to have the opportunity to welcome you back in the future and provide you with an experience that meets your expectations.Best regards,Estefania from the easyhotel.

4/10 Dåligt

Wildine, Miramar

Reste med familjen
Gillade: Renlighet
Gillade inte: Bekvämligheter och boendets skick och faciliteter
The room is too small. There is nothing in the room such as microwave, no water for drinking even for buying.the breakfast is not worth for 11 euro.This hotel is just for when you missed your flight go there , for next day. No more than 2 days.
Bodde här 4 nätter i mars 2024
Svar från Imène 5 apr. 2024
Dear Wildine,Thank you for sharing your experience with us. We regret that your stay did not meet your expectations. Your feedback is valuable and will be taken into account to improve our services. We hope to have the opportunity to welcome you again under better circumstances in the future.Best regards,Imène, easyHotel Paris Charles de Gaulle Villepinte

8/10 Bra

Elisabeth

Gillade: Renlighet, personal och service och boendets skick och faciliteter
/
Bodde här 1 natt i april 2024
Svar från Imène 5 apr. 2024
Dear customer,Thank you for your positive review! We are glad you enjoyed your stay. Looking forward to welcoming you again.Best regards,Imène, easyHotel Paris Charles de Gaulle Villepinte

10/10 Fantastiskt

Amadou

Gillade: Bekvämligheter
I loved everything about this hotel.
Bodde här 1 natt i april 2024
Svar från estefania 4 apr. 2024
Dear Customer,Thank you so much for your wonderful feedback! We're thrilled to hear that you loved everything about your stay with us.Providing exceptional experiences for our guests is our top priority, and we're delighted that we were able to meet your expectations.We look forward to welcoming you back for another fantastic stay in the future!Warm regards,Estefania from the easyhotel.

10/10 Fantastiskt

Xavier

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Had a great stay. Close shopping and food in the mall next to the hotel. About 1 hour from Paris.
Svar från estefania 4 apr. 2024
Dear Customer,Thank you for taking the time to share your experience with us. We are delighted to hear that you had a great stay!We're glad that our proximity to shopping and dining options at the nearby mall added convenience to your trip. Additionally, being about an hour away from Paris allows our guests to enjoy the city while also benefiting from a peaceful environment during their stay with us.Your feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back in the future for another enjoyable stay.Warm regards,Estefania from the easyhotel.

10/10 Fantastiskt

Mirian

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
La verdad que muy bien, tienes opción a desayuno en mismo hotel comunicación con el aeropuerto Charles cerca a 10 minutos 😊muchas Gracias !!
Bodde här 2 nätter i mars 2024
Svar från Imène 5 apr. 2024
Estimado cliente,¡Le agradecemos sinceramente por su comentario positivo, Mirian! Estamos encantados de saber que disfrutó de una excelente estadía con nosotros y que apreció nuestra opción de desayuno y nuestra ubicación conveniente cerca del aeropuerto Charles de Gaulle. Esperamos tener el placer de darle la bienvenida nuevamente en su próxima visita a la región. ¡Hasta pronto!Atentamente,Imène, easyHotel Paris Charles de Gaulle Villepinte

10/10 Fantastiskt

Zeinab

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Amazing Staff and only a 2 minute walk from a huge shopping center.
Bodde här 1 natt i mars 2024
Svar från estefania 4 apr. 2024
Dear Customer,Thank you so much for your kind words and for taking the time to leave us such a positive review! We're delighted to hear that you found our staff amazing and that our proximity to the shopping center added to your experience.Ensuring our guests have a pleasant stay is our top priority, and we're thrilled that we could contribute to making your visit enjoyable. Your feedback means a lot to us, and we'll continue to strive to provide excellent service to all our guests.We look forward to welcoming you back in the future!Warm regards,Estefania from the easyhotel.

4/10 Dåligt

carolina

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Imène 5 apr. 2024
Dear guest,We appreciate you sharing your feedback, Carolina. We are sorry to hear that your experience did not meet your expectations. Your comments are valuable to us, and we will take them into consideration to improve our services. We hope to have the opportunity to welcome you again under conditions that fully meet your expectations.Best regards,Imène, easyHotel Paris Charles de Gaulle Villepinte

8/10 Bra

Juan Pablo

Gillade: Renlighet, personal och service och boendets skick och faciliteter
It was a very be good option near CDG. The rooms were clean, relatively spacious and I LOVE that they had no carpet!!!! Everything felt much cleaner without an old, stained pease of fabric on the floor like most hotels. My one "complaint" is that due to weird design choices, entering the shower is really tight. I'm tall but slim and still struggled to get in/out so it would definitely be a huge problem for bigger guests.
Bodde här 1 natt i mars 2024
Svar från Imène 5 apr. 2024
Hello,Thank you for your feedback. We are delighted to hear that you enjoyed your stay with us, especially the cleanliness and spaciousness of our rooms. Your feedback is very important to us and motivates us to maintain our high standards of quality and comfort. We would be thrilled to welcome you again on your next visit near CDG.Best regards,Imène, easyHotel Paris Charles de Gaulle Villepinte

10/10 Fantastiskt

Yustin Karen Vasquez

Bodde här 11 nätter i mars 2024
Svar från estefania 18 apr. 2024
Dear valued guest,Thank you so much for taking the time to leave us a wonderful review! We're thrilled to know that you enjoyed your stay with us.We're delighted that you had a positive experience. We strive to provide exceptional service and a comfortable environment for all our guests, and it's truly rewarding to know that we succeeded in making your stay memorable.We look forward to welcoming you back for another fantastic experience in the future. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Warm regards,Estefania from the easyhotel.

4/10 Dåligt

Daniel

Reste med familjen
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
Checkout time is 10 AM and nothing much but bare bones space, tight quarters (pigeon holes) having the Aeroville mall and dining options walkable is great, commute to Paris is better if you can Uber / Taxi.
Bodde här 3 nätter i mars 2024
Svar från estefania 25 mars 2024
Dear valued customer,Thank you for sharing your feedback with us. We're sorry to hear that your experience did not meet your expectations.Regarding our checkout time and room size, we understand that our policies and accommodations may not suit everyone's preferences. We appreciate your input and will take it into consideration as we strive to improve our services and facilities.We're pleased to hear that you found the proximity to Aeroville mall and dining options convenient. However, we apologize if the commute to Paris was not as convenient as expected. We understand the importance of transportation options for our guests and will look into ways to improve this aspect of our service.We value your feedback as it helps us identify areas for improvement. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future for a more enjoyable experience.Warm regards,Estefania from the easyhotel.

2/10 Väldigt dåligt

Patrick

Reste med sin partner
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
I was told wash towels was only provided once every 3 days. Staff wasn’t very welcoming except for one young lady.
Bodde här 9 nätter i mars 2024
Svar från Michelina 11 mars 2024
Dear Guest,We thank you for taking the time to share your feedback on your recent stay with us. We are sorry to learn that you were disappointed with our cleaning policy and did not find our staff very welcoming, except for one person.We would like to clarify that our cleaning policy is indeed advertised as an additional service, with fees mentioned during the booking process. Towels are provided during the cleaning service.We hope that despite this, you were still able to enjoy your stay with us. If you are considering returning, we would be delighted to demonstrate our commitment to quality service.Best regards,

10/10 Fantastiskt

Thomas

Reste med familj och småbarn
Gillade: Renlighet, personal och service och bekvämligheter
Close to airport. Shopping centre over the road with loads of shops and food places.
Bodde här 1 natt i februari 2024
Svar från Imène 10 mars 2024
Cher Thomas,Nous vous remercions d'avoir partagé votre expérience avec nous. Nous sommes ravis de constater que notre proximité avec l'aéroport ainsi que la présence d'un centre commercial juste en face ont contribué à rendre votre séjour agréable.Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochaine visite dans la région.Cordialement,Imène, easyHotel Paris Charles de Gaulle Villepinte

8/10 Bra

Gordon

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Stayed one night to catch a flight next day. Room was small, very basic but comfortable. I got a great night's sleep. Handy to the airport by bus. Mall nearby for dining and shopping. Staff were friendly.
Bodde här 1 natt i mars 2024
Svar från estefania 7 mars 2024
Dear Customer,Thank you for taking the time to share your experience with us. We're pleased to hear that you had a comfortable stay and that our location near the airport was convenient for your travel plans.We appreciate your feedback regarding the room size and amenities. Your satisfaction is important to us, and we'll certainly take your comments into consideration as we strive to enhance our guests' experiences.We're delighted that you had a great night's sleep and found our staff friendly. It's also great to know that you found dining and shopping options nearby convenient.We hope to have the opportunity to welcome you back in the future. If there's anything else we can assist you with, please don't hesitate to let us know.Warm regards,Estefania from the easyhotel.

8/10 Bra

Abu

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Located near to the Mall ( 2mins walk) and drive 15mis to the airport. Breakfasts option was not great and reception staff was not very welcoming.
Bodde här 3 nätter i mars 2024
Svar från Gabriel 5 mars 2024
Dear guest,Thank you for sharing your feedback with us. We're glad to hear that you found our location convenient, with the mall just a short walk away and the airport within a 15-minute drive. However, we're sorry to hear that your experience with our breakfast options did not meet your expectations. We strive to offer a variety of choices to cater to all tastes, and we'll definitely take your comments into consideration to improve in this area.Additionally, we apologize if you did not feel welcomed by our reception staff. Providing excellent customer service is a top priority for us, and we'll address this issue with our team to ensure that all guests receive a warm and friendly welcome.We appreciate your valuable feedback as it helps us to identify areas for improvement and to provide better experiences for our guests in the future. If you decide to stay with us again, we hope to exceed your expectations.Kind regards Gabriel

8/10 Bra

Damesha

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This property was a wonderful stay for the few days I was in France. It is close to the CDG airport which is very convenient also across the a nice mall which was also good. it was VERY affordable I would recommend if you plan on staying in France for a short period.
Bodde här 3 nätter i februari 2024
Svar från Gabriel 5 mars 2024
Dear guest,Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you enjoyed your stay at our property during your time in France. Our convenient location near CDG airport and proximity to a nice mall are indeed some of the highlights we strive to offer our guests. We're also glad to hear that you found our rates to be very affordable. Your recommendation means a lot to us, and we would be delighted to welcome you back anytime you're in the area. If there's anything else we can do to enhance your future stays, please don't hesitate to let us know. Safe travels!best regardsGabriel

10/10 Fantastiskt

Essi

Gillade: Renlighet, personal och service och boendets skick och faciliteter
love it
Bodde här 1 natt i februari 2024
Svar från eryne 29 feb. 2024
Dear client,Thank you for your feedback ! We are glad that your stay went well and pleased you.Hoping welcome you again ! Best regards , Eryne from EasyHotel Charles de Gaulle Villepinte

10/10 Fantastiskt

Gregory

Bodde här 1 natt i februari 2024
Svar från estefania 21 mars 2024
Cher Client,Un immense merci pour votre évaluation positive ! Nous sommes ravis de voir que vous avez passé un agréable séjour parmi nous.Votre satisfaction est notre priorité absolue, et nous sommes ravis d'apprendre que notre établissement a répondu à vos attentes. Nous nous efforçons constamment de fournir un service de qualité et une expérience mémorable à chacun de nos clients, et vos mots gentils sont une véritable récompense pour tout notre travail.Nous espérons avoir le plaisir de vous accueillir à nouveau très bientôtEncore une fois, merci pour votre aimable commentaire. Votre satisfaction est notre plus grande récompense !Cordialement,Estefania de easyhotel.

10/10 Fantastiskt

Amanda

Bodde här 1 natt i februari 2024
Svar från Tatyana 21 feb. 2024
Cher client,Nous tenons à vous remercier sincèrement pour votre note positive ! Votre satisfaction est notre priorité absolue, et nous sommes ravis de constater que vous avez apprécié votre séjour chez nous.Nous espérons vous accueillir à nouveau très bientôt pour une expérience encore meilleure.Cordialement,Tatyana de Easyhotel

2/10 Väldigt dåligt

Jidechukwu

I slept on the couch of the reception. Bad customer service. No help.
Bodde här 1 natt i februari 2024
Svar från estefania 22 feb. 2024
Dear Customer,We sincerely appreciate you taking the time to provide feedback regarding your recent stay at our establishment. Your insights are invaluable to us as we continually strive to enhance the quality of service we provide to our guests.In addressing the matter concerning your reservation, upon thorough review, it has been confirmed that your booking was indeed scheduled for February 19th, adhering to the non-cancellable and non-modifiable terms and conditions specified at the time of booking. Regrettably, this rendered us unable to accommodate an earlier arrival on February 5th.We extend our sincere apologies for any inconvenience this may have caused you. We emphasize the importance of guests meticulously reviewing their reservation details to ensure alignment with their intended plans.Furthermore, it's important to note that we did offer you the opportunity to make a new reservation for the date of February 5th. Additionally, we suggested contacting your reservation service provider to request an exception. However, we acknowledge your decision to decline these options.Your feedback serves as a valuable tool for us as we endeavor to refine our communication protocols and elevate the overall guest experience. Should you have any additional concerns or require further assistance, please do not hesitate to reach out to us directly.We genuinely appreciate your understanding in this matter and hope to have the privilege of welcoming you back in the future for an improved experience.Warm regards,Estefania from the easyhotel.

10/10 Fantastiskt

Thomas

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice hotel, close to airport, shopping centre over the road open late
Bodde här 1 natt i februari 2024
Svar från Imène 17 feb. 2024
Hello, Thank you for your positive feedback! We're glad you enjoyed your stay at our hotel and found our convenient location near the airport and shopping center to be beneficial. We hope to welcome you back soon!Best regards, Imène, easyHotel Paris Charles de Gaulle Villepinte

2/10 Väldigt dåligt

Bradley

Reste med sin partner
Gillade: Renlighet
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
The staff are horrible. One staff member broke the lock on my door so I had to change rooms. When I told my girlfriend that we had to change rooms because the staff member broke our door the staff member got offended and told me over and over again how rude I was for telling the truth. I never raised my voice or caller her names. Then on checkout day, the cleaning person knocked on my door and told me to leave even though checkout wasn't for another 30 minutes. Do yourself a favor and stay somewhere else. Too many other options to put up with staff that are horrible.
Bodde här 3 nätter i februari 2024
Svar från estefania 15 feb. 2024
Dear Customer,Thank you for sharing your feedback about your recent stay with us. We appreciate your input as it helps us to continuously improve our services.We apologize for any inconvenience you experienced with the room change and the timing of the cleaning personnel's visit during your checkout process. Our aim is to provide a seamless and comfortable experience for all our guests, and we regret if we fell short of meeting your expectations in these instances.Regarding the incident with the door lock, we appreciate your understanding. Our records indicate that the lock issue was resolved promptly.Please know that it was not our intention to offend anyone during our interactions with you. We strive to maintain a high level of professionalism and courtesy in all our dealings with guests.Once again, we apologize for any inconvenience caused during your stay. Best regards,Estefania from the easyhotel.

6/10 Okej

kitonda

Affärsresenär, Reste med sin partner
Gillade: Renlighet och boendets skick och faciliteter
Pas de modification et pas d'annulation C'est regrettable
Bodde här 1 natt i februari 2024
Svar från Gabriel 15 feb. 2024
Cher client Nous vous remercions d'avoir pris le temps de répondre à l'enquête et de nous faire part de vos commentaires concernant votre récent séjour à l'easyHotel Paris Charles de Gaulle Villepinte. Nous sommes désolés de lire votre expérience lors de votre séjour parmi nous. Vos commentaires sont d'une grande valeur pour nous et nous aideront énormément dans nos efforts pour maintenir et améliorer continuellement nos normes au plus haut niveau. Ce fut un plaisir de vous compter parmi nos clients. Malgré l'expérience que vous avez vécue pendant votre séjour, nous espérons avoir restauré votre confiance en nous et nous espérons sincèrement vous accueillir à nouveau dans l'un de nos hôtels pour vous montrer les niveaux de service dont nous sommes fiers.Bien à vous,GabrielL'équipe easyHotel Paris Charles de Gaulle Villepinte

10/10 Fantastiskt

Ekemini

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
A wonderful place to stay. I love the sustainability measures put in place regarding energy consumption
Bodde här 2 nätter i februari 2024
Svar från Gabriel 15 feb. 2024
Dear guest,WOW, we are delighted to see that you enjoyed your stay at the easyHotel Paris Charles de Gaulle Villepinte so much! We hope to see you again in the near future! Kind regards, GabrielTeam easyHotel Paris Charles de Gaulle Villepinte

8/10 Bra

Naoya

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Aéroville se trouve tout près de l'hôtel, mais malheureusement il n'était pas ouvert, peut-être parce qu'il était trop tard.
Bodde här 1 natt i januari 2024
Svar från Gabriel 8 feb. 2024
Chere madame, Nous vous remercions d’avoir pris le temps de nous faire de vos commentaires suite à votre séjour au sein de l’hôtel easyHotel Paris Charles de Gaulle Villepinte.Nous sommes très heureux de lire que vous avez passé un très agréable moment parmi nous et vous remercions de vos remarques sur la gentillesse et professionnalisme de nos équipes. La literie de l'hotel a été choisie avec soin, ainsi que le linge de lit, pour permettre à nos clients de passer une excellente nuit entre deux vols. L'hôtel situé à quelques pas du centre commercial, permet également de profiter des nombreuses adresses pour diner, passer un moment de détente, ou faire une escale shopping. Nous espérons avoir le plaisir de vous recevoir à nouveau prochainement au sein de easyHotel.Très cordialement,GabrielLe Service Réception EasyHotel Paris Charles de Gaulle Villepinte

8/10 Bra

MIGUEL

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i januari 2024
Svar från Gabriel 5 feb. 2024
Dear guest, We would like to thank you for posting this positive review! We surely hope to see you again soon! Kind regards, GabrielTeam easyHotel Paris Charles de Gaulle Villepinte

4/10 Dåligt

farah

Affärsresenär
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Tout est payant dans cette établissement. En plus que avec une carte pas d espèces.autre point négatif arrivé 15h et départ 10h . Une minute de plus payant 20€ jusqu a 13h . Garde de valise 5€ euro pour chaque valises. Petit déjeuner pas grand chose pour 9€90.
Bodde här 2 nätter i januari 2024
Svar från Estefania 2 feb. 2024
Cher Client,Nous vous remercions d'avoir pris le temps de partager vos commentaires après votre séjour dans notre établissement. Nous attachons une grande importance à vos retours, et nous tenons à vous assurer que toutes vos remarques seront prises en compte pour améliorer notre service.Nous regrettons que les politiques tarifaires concernant les services additionnels n'aient pas répondu à vos attentes. Votre avis est précieux, et nous réévaluons constamment nos pratiques pour mieux correspondre aux besoins de nos clients.Nous comprenons que les horaires d'arrivée et de départ ainsi que les frais supplémentaires puissent avoir été source d'inconfort. Nous prenons note de cela et examinons comment nous pouvons améliorer ces aspects.Nous espérons avoir la chance de vous accueillir à nouveau dans le futur et de pouvoir vous offrir une expérience plus en accord avec vos attentes.Merci d'avoir choisi notre établissement.Cordialement,Estefania de easyhotel.

6/10 Okej

Tarnjit

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Estefania 2 feb. 2024
Cher Client,Nous tenons à vous remercier d'avoir pris le temps de laisser une évaluation. Votre avis est essentiel pour nous améliorer constamment.Nous sommes déterminés à offrir une expérience exceptionnelle à nos clients, et nous aimerions en savoir plus sur les aspects spécifiques qui pourraient nécessiter des améliorations.Si vous avez des suggestions ou des préoccupations, n'hésitez pas à nous les partager. Votre satisfaction est notre priorité, et nous sommes là pour faire en sorte que votre prochaine expérience soit encore meilleure.Nous espérons avoir le plaisir de vous accueillir à nouveau et de surpasser vos attentes.Cordialement,Estefania de easyhotel.