Frukost och lunch serveras, njut av de goda smakerna från franska köket.

Recensioner av Hôtel l'Elysée Val d'Europe

4 out of 5
Hôtel l'Elysée Val d'Europe
7 cours du Danube, Marne la Vallee, Serris, Seine-et-Marne

Recensioner

9,4

Enastående

10 - Fantastiskt i betyg. 763 av 1001 recensioner" "
8 - Bra i betyg. 189 av 1001 recensioner" "
6 - Okej i betyg. 27 av 1001 recensioner" "
4 - Dåligt i betyg. 13 av 1001 recensioner" "
2 - Väldigt dåligt i betyg. 9 av 1001 recensioner" "

9,4/10

Renlighet

9,4/10

Personal och service

9,2/10

Bekvämligheter

9,4/10

Boendets skick och faciliteter

9,2/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great place to stay, not far from Disneyland.
Bodde här 2 nätter i november 2023
Svar från The Elysee Team 16 nov. 2023
Hello Johan,Thank you so much for your nice review.We're delighted to hear that our strategic proximity to Disneyland added value to your stay ;)We would love to have you back for another stay in the future,The Elysee Team

8/10 Bra

Ci

Bodde här 2 nätter i september 2023
Svar från The Elysee Team 2 okt. 2023
Kära gäst, tack för era ord efter er vistelse hos oss.Det här fina omdömet representerar allt vi vill att våra gäster ska känna efter ett besök hos oss. Med vänliga hälsningar,The Elysee Team

10/10 Fantastiskt

Charlotta

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Perfekt boende !
Jätte bra hotell, ligger perfekt i ett lugnt område nära Disney parkerna.
Bodde här 4 nätter i maj 2023
Svar från The Elysee Team 23 maj 2023
Kära Charlotta, tack för att ni recenserade er vistelse hos oss.Vi glädjer oss över att er vistelse hos oss levde upp till era förväntningar. Det är roligt att höra att ni uppskattade vårt läge och servicen. Med vänliga hälsningar,The Elysee Team

10/10 Fantastiskt

Inger

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i juli 2022
Svar från La Team Elysée 2 aug. 2022
Hello Inger, Thanks for giving us a perfect rating. We are delighted you had a great stay. See you soon, La Team Elysée

10/10 Fantastiskt

Johan

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i maj 2022
Svar från La Team Elysée 3 juni 2022
Hello Johan, Thanks for this top rating. We are very pleased you had a perfect stay. Again, thank you very much. We look forward to the pleasure of seeing you again in the future, La Team Elysée

10/10 Fantastiskt

Patrick

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Stay here instead of Disney if u have older kids
Great location, the shuttle to Disney outside the entrance, a giant shoppingcenter across the Street- perfect for the teenagers that did not want to spend as much time on Disney as the younger brothers. Do not miss the ’Village’ outlets - Prada, Ralph Laurents, Armani - everything. The hotel is clean, comfortably and with a really nice breakfast- did not miss a thing. We stayed at Disneyland Hotel a couple of years ago - do that if you have small kids and really want to see Mickey Mouse and his friends Walk around... but we saved à LOT of money staying here - bought Ultimate Fastpass for everyone instead - do that!!! Otherwise you Will spend more than 60% of the day in a que. //family with 4 kids age 9,10,13,15
Bodde här 1 natt i oktober 2019
Svar från The Elysee Team. 4 nov. 2019
Hello Patrick, Thank you very much for your kind words. Meeting all of your expectations in terms of comfort and services we provide you with every day is part of our quality commitment. We are happy that you enjoyed our close proximity to many of the hotel’s area favorite attractions and shopping opportunities. We will be delighted to welcome you back in our hotel during your next trip to Disney, Best Regards, Maurine,

10/10 Fantastiskt

Sandra

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i oktober 2019
Svar från Maurine, La Team Elysée 10 okt. 2019
Hello Sandra, merci pour votre note ! A très vite :)

8/10 Bra

Angelica

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great stay in Paris! A quick bus ride to Disneyland which was convenient ! Wish I stayed longer. The first night the ac broke but we were given a fan and didn’t feel warm at all! Very accommodating staff

10/10 Fantastiskt

Courtney

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Front desk was very friendly, restaurant does room service and it has delicious beef bourguignon, and there’s a free shuttle to Disney that was super easy to take. Highly recommend!
Bodde här 3 nätter i maj 2024
Svar från The Elysee Team 20 maj 2024
Hello Courtney,Thank you very much for this kind review :)Knowing our team were attentive to your needs is very rewarding and will motivate us to continue doing our utmost to ensure our guests enjoy their stay.We hope to see you again soon.The Elysee Team

10/10 Fantastiskt

Tricia

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We were given an option to check in early however there was a 20 euros charge. It was nice to get in early. Right across from a large shopping center with food options. free shuttle to Disney right from hotel.
Bodde här 2 nätter i maj 2024
Svar från The Elysee Team 20 maj 2024
Hello Tricia,Thank you for your review.We are pleased that you enjoyed your stay and appreciated the high standards which we strive to uphold.We strive to ensure that every guest has the best experience possible !We do hope to have the opportunity to welcome you back in the future,Kind regards,The Elysee Team

10/10 Fantastiskt

kathy, wrightstown

Reste med familjen
Smooth checkin and friendly staff. Would stay again!
Bodde här 1 natt i maj 2024
Svar från The Elysee Team 18 maj 2024
Hello Kathy,Thank you very much for this kind review :)We are thrilled that you found our check-in process smooth and our staff members friendly. Our team strives to provide a welcoming atmosphere and exceptional service, so your compliments are truly appreciated.We hope to see you again soon.The Elysee Team

4/10 Dåligt

Mauricio sanchez

Reste med sin partner
Gillade inte: Renlighet och boendets skick och faciliteter
En general el hotel muy sucia. La alfombra es necesario cambiarla. Lo único bueno es la ubicación
Bodde här 1 natt i maj 2024
Svar från The Elysee Team 18 maj 2024
Estimado Mauricio,Agradecemos sus palabras sobre su reciente experiencia con nosotros.Nos complace saber que encontró nuestra ubicación conveniente y de su agrado.Lamentamos sinceramente que la limpieza no haya cumplido con sus expectativas. Nos esforzamos por mantener nuestros estándares de limpieza y haremos seguimiento a sus comentarios con nuestro equipo de limpieza. En cuanto a la condición del hotel, deseamos asegurarle que realizamos renovaciones periódicas y mantenimientos constantes para proporcionar instalaciones de calidad a nuestros huéspedes. Sin embargo, nos entristece saber que en esta ocasión su experiencia no reflejó nuestros esfuerzos.Nos satisface que el servicio recibido haya sido positivo y esperamos que esto haya contribuido a una estancia agradable.Esperamos poder recibirle en otra oportunidad. Atentamente,The Elysee Team

10/10 Fantastiskt

Marifar Joy, Rochester Hills

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I would stay here again, great location and easy access to train going to Disneyland. What I don't like is the Disney shuttle that they provide for their guest, at park closing time the bus don't arrive on time and we've waited past 30mins on schedule and it was cold!
Bodde här 3 nätter i maj 2024
Svar från The Elysee Team 13 maj 2024
Hello Joy,Thank you for your review.We are thrilled that you found our location to be ideal and the access to the train convenient for your adventures to Disneyland. We regret to hear about the inconvenience faced with the shuttle service at park closing time. Please rest assured that the shuttle service is typically reliable, and we apologize for any discomfort due to the delay during your stay. It's wonderful to know that the cleanliness of your room, the overall condition of our hotel, and the services provided by our staff met your expectations, enhancing your stay with us. We also take pride in our room amenities, designed to offer guests a comfortable and enjoyable experience. Thank you once more for choosing L'Élysée Val d'Europe, and we are sincerely looking forward to your next visit, where we hope to make it even more memorable,The Elysee Team

10/10 Fantastiskt

Brandon

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Lovely staff, amazing location with a huge shopping centre just across the road and a free direct shuttle straight to disneyland. The hotel itself was lovely, and rooms were spotless. Would definitely return.
Bodde här 4 nätter i april 2024
Svar från The Elysee Team 10 maj 2024
Hi Brandon,Thank you for taking the time to share your feedback.Your kind words about our attentive staff greatly warm our hearts, and we are thrilled that our prime location contributed positively to your experience. It's wonderful to know that the close proximity to the shopping centre and the convenience of our complimentary shuttle service to Disneyland enhanced your stay. We would love to have you back for another stay in the future,The Elysee Team

8/10 Bra

Pia

Reste med familj och småbarn
Gillade: Personal och service och boendets skick och faciliteter
Gillade inte: Renlighet
Leider war es nicht sonderlich sauber und auch recht hellhörig. Die Lage ist aber für einen Besuch im Disneyland ideal.
Bodde här 2 nätter i maj 2024
Svar från The Elysee Team 7 maj 2024
Liebe Pia, Wir bedanken uns für Deine positive Bewertung unseres Hotels.Es freut uns zu hören, dass Sie die Lage unseres Hotels für Ihren Besuch im Disneyland als ideal empfunden haben und Sie mit der Gesamtzustand des Hotels sowie dem Service zufrieden waren.Dennoch bedauern wir, dass die Sauberkeit Ihres Zimmers nicht unseren hohen Standards entsprach und dass Sie die Lärmbelastung als störend empfanden. Wir legen großen Wert auf die Sauberkeit und Ruhe in unserem Haus und möchten versichern, dass dies nicht die übliche Erfahrung unserer Gäste widerspiegelt. Unsere Zimmer sind schallisoliert, um unseren Gästen eine angenehme Ruhe zu gewährleisten. Wir entschuldigen uns, falls es hier zu Unannehmlichkeiten gekommen ist.Wir sind stets bestrebt, unseren Gästen einen angenehmen Aufenthalt zu bieten und nehmen Ihr Feedback sehr ernst. Dies gibt uns die Möglichkeit, unsere Dienstleistungen kontinuierlich zu verbessern. Es wäre uns eine Ehre, Sie wieder bei L'Élysée Val d'Europe willkommen zu heißen und Ihnen die Qualität und den Komfort zu bieten, den Sie erwarten und verdienen.Wir würden uns sehr freuen, Sie in Zukunft wieder bei uns als Gast begrüßen zu dürfen!Mit freundlichen Grüßen,The Elysee Team

8/10 Bra

Peter

Reste med familj och småbarn
Gillade: Renlighet och personal och service
...
Bodde här 4 nätter i april 2024
Svar från The Elysee Team 29 apr. 2024
Hi Peter,Thank you for taking the time to share your feedback.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We would love to have you back for another stay in the future,The Elysee Team

10/10 Fantastiskt

Kenneth, Staten Island

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was great!
Bodde här 2 nätter i april 2024
Svar från The Elysee Team 29 apr. 2024
Hi Kenneth,Thank you for taking the time to share your feedback.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We would love to have you back for another stay in the future,The Elysee Team

10/10 Fantastiskt

Karen

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från La Team Elysée 29 apr. 2024
Hello,Merci pour votre superbe commentaire :)Nous nous réjouissons que votre séjour ait été satisfaisant et que vous ayez apprécié la qualité de nos services et la propreté de votre chambre.À bientôt !La Team Elysée

10/10 Fantastiskt

Charlene

Bodde här 2 nätter i april 2024
Svar från The Elysee Team 26 apr. 2024
Hello Charlene,Thank you very much for this kind review :)We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We hope to see you again soon.The Elysee Team

10/10 Fantastiskt

Marco, Genova

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Conoscevo già questa struttura siamo ritornati con gran piacere ottimo hotel per disneyland e per visitare Parigi da consigliare
Bodde här 3 nätter i april 2024
Svar från The Elysee Team 23 apr. 2024
Gentile Marco,La ringraziamo per il suo commento sul nostro hotel.Siamo davvero molto felici di averle potuto offrire un soggiorno positivo sotto ogni punto di vista. In particolare apprezziamo la sua menzione riguardo il comfort, la pulizia e l'ordine della camera, aspetti fondamentali per una permanenza serena e all'insegna del relax.Speriamo di avere molto presto il piacere di ospitarla di nuovo al L'Élysée Val d'Europe in futuro. Cordiali saluti,The Elysee Team

10/10 Fantastiskt

Leah

Reste med familjen
Gillade: Renlighet och bekvämligheter
Amazing! Has everything you need and free shuttle to Disneyland two steps from the front door! Extremely clean and good in the restarunt was gorgeous. And is also in a lovely area! Wouldn’t stay anywhere else
Bodde här 3 nätter i april 2024
Svar från The Elysee Team 22 apr. 2024
Hello Leah,Thank you very much for this kind review :)It is truly heartwarming to learn that our complimentary shuttle service provided you with convenient access to the magic of Disneyland. Your commendation on the impeccable cleanliness of our hotel is greatly appreciated, as we strive to maintain the highest standards.We are thrilled that the culinary offerings at our restaurant left a lasting impression, and we take pride in providing a delectable dining experience for our guests. Once again, thank you for your kind words, and rest assured that we will continue to dedicate ourselves to ensuring memorable stays for all who visit us.We hope to see you again soon.The Elysee Team

10/10 Fantastiskt

Dirk

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very nice hotel that primarily targets visitors of Disneyland Paris, to which it is connected via a convenient private shuttle that runs about 20x a day. Located right next to a huge mall (incl a big department store and food court) and multiple small shops, as well as the train station, so shopping and public transport is no issue. Staff was super friendly, professional and helpful.
Bodde här 3 nätter i april 2024
Svar från The Elysee Team 22 apr. 2024
Hi Dirk,Thank you for taking the time to share your feedback.It's heartening to hear your appreciation for our strategic location, tailored to enhance the magical experience of Disneyland Paris visitors. Our complimentary shuttle service is indeed designed for convenience and ease, ensuring seamless journeys to and from the park.The proximity to the extensive shopping options and the accessibility provided by the nearby train station is something we take great pride in. It is delightful to know that these aspects contributed positively to your stay.Above all, we are thrilled that our team's dedication to service excellence resonated with you. Cleanliness and maintaining the pristine condition of L'Élysée Val d'Europe are our top priorities, and your commendation is a testament to our staff's unwavering commitment.Thank you once again for choosing us for your visit. Your satisfaction is our greatest reward.We would love to have you back for another stay in the future,The Elysee Team

10/10 Fantastiskt

Shirlee

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i april 2024
Svar från The Elysee Team 22 apr. 2024
Hello Shirlee,Thank you very much for this kind review :)We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards.We hope to see you again soon.The Elysee Team

10/10 Fantastiskt

Christina

Bodde här 3 nätter i mars 2024
Svar från La Team Elysée 11 apr. 2024
Hello Christina,Merci beaucoup pour cette note très positive.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.À très vite chez nous,La Team Elysée

10/10 Fantastiskt

Alexander, Redmond

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Awesome stay thanks!
Bodde här 3 nätter i mars 2024
Svar från The Elysee Team 4 apr. 2024
Hello Alexander,Thank you for this great review :)We're delighted to hear that our commitment to cleanliness met your expectations and contributed to a comfortable stay. It's also heartening to learn that the condition of our hotel was to your complete satisfaction, reflecting our dedication to maintaining a pristine environment. Moreover, we are thrilled that our staff's service excellence played a significant role in making your visit memorable.We look forward to seeing you again in the future,The Elysee Team

6/10 Okej

LeeAnn

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Bekvämligheter
The hotel is located super close to the metro station, that’s a plus. The bad side is that the walls are thin, you can hear everything. There are no toiletries, you have to ask for everything which is very inconvenient. Also, the free shuttle to Disney comes every one hour at night so if you missed it, you have to wait for an hour.
Bodde här 2 nätter i mars 2024
Svar från The Elysee Team 4 apr. 2024
Hello Leeann,Thank you for your review.We are delighted to hear that you found our location conveniently close to the metro station, providing easy access to surrounding attractions.We regret to hear about your experience with noise and understand that a peaceful environment is important for our guests. We strive to maintain a quiet atmosphere and offer soundproof rooms, as well as earplugs upon request. However, we apologize for any inconvenience you may have experienced. Concerning toiletries, we aim to cater to our guests' needs while being environmentally conscious, and thus amenities are available upon request to reduce waste. We appreciate your understanding and will review our communication of this policy. Regarding the shuttle service, we offer a complimentary shuttle to Disney at regular intervals and are sorry if the timing was not convenient for you on this occasion.We are pleased to know that you were satisfied with the overall cleanliness of your room and the condition of the hotel, as we take great pride in maintaining our standards.We do hope to have the opportunity to welcome you back in the future,Kind regards,The Elysee Team

10/10 Fantastiskt

Paul

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från La Team Elysée 4 apr. 2024
Hello Paul,Merci beaucoup pour ce commentaire très positif.Nous nous réjouissons que votre séjour ait été satisfaisant et que vous ayez apprécié la qualité de nos services et la propreté de votre chambre.Nous vous espérons chez nous à nouveau très bientôt,La Team Elysée

10/10 Fantastiskt

Julia, Placentia

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel was fantastic and so was the staff. The food at the hotel was wonderful and it was nice to have so many options nearby. There's a mall across the street with the outlets just behind. If you love to shop and have plenty of dining options, this is the perfect place! I look forward to returning. The only thing I would recommend is that they don't have bathtubs that are so high. My aunt fell on our last day. She's ok but it was really scary.
Bodde här 4 nätter i mars 2024
Svar från The Elysee Team 2 apr. 2024
Dear Julia,Thank you for your review.It brings us immense pleasure to hear that our team's dedication to service excellence contributed to your fantastic experience. We are delighted that the culinary offerings at L'Élysée Val d'Europe met your expectations, adding to the enjoyment of your stay. Moreover, it's great to know that the proximity to shopping and dining options enhanced your visit, showcasing our prime location. We have taken note of your concerns regarding the bathtub design. Please rest assured that we prioritize our guests' safety and comfort, and that we have bath mats available to our guests.We do hope to have the opportunity to welcome you back in the future,The Elysee Team

4/10 Dåligt

anne

Frühstück war echt schlecht
Bodde här 5 nätter i mars 2024
Svar från The Elysee Team 2 apr. 2024
Sehr geehrte Anne,wir bedanken uns, dass Sie sich die Zeit für eine Bewertung genommen haben.Es tut uns leid zu hören, dass das Frühstück nicht Ihren Erwartungen entsprochen hat. Wir bieten ein amerikanisches Frühstücksbuffet mit einer breiten Auswahl an hochwertigen Speisen und hoffen, dass Sie bei einem zukünftigen Besuch eine Verbesserung feststellen werden.Bezüglich der Sauberkeit und Ausstattung Ihres Zimmers sowie des Zustands des Hotels und des Services streben wir stets nach Exzellenz und bedauern, dass wir in diesen Bereichen nicht Ihre volle Zufriedenheit erreichen konnten. Wir schätzen Ihr Feedback, da es uns hilft, unsere Standards kontinuierlich zu verbessern.Wir entschuldigen uns für die Umstände und hoffen, dass Sie uns zukünftig nochmal eine zweite Chance geben.The Elysee Team

10/10 Fantastiskt

Mariajose

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från La Team Elysée 25 mars 2024
Hello Mariajose,Merci pour cette belle note :)Nous nous réjouissons que votre séjour ait été satisfaisant et que vous ayez apprécié la qualité de nos services.À bientôt !La Team Elysée

8/10 Bra

christel

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Hôtel propre personnel sympa par contre le prix des petits déjeuner est trop cher par rapport à la qualité
Bodde här 3 nätter i mars 2024
Svar från La Team Elysée 21 mars 2024
Hello Christel,Merci d'avoir pris le temps de ce retour.Nous sommes ravis de lire que vous avez trouvé notre hôtel propre et que notre personnel a contribué positivement à votre expérience. Nous tenons à offrir un service de qualité et un accueil chaleureux, donc vos commentaires sont très appréciés. Concernant votre remarque sur le prix du petit déjeuner, nous souhaitons préciser que nous proposons un buffet américain varié et de qualité, avec des options chaudes et froides, sucrées et salées. Nous tâchons de garder notre compétitivité par rapport aux prix pratiqués aux alentours ;)Nous espérons vous accueillir à nouveau très bientôt,La Team Elysée

10/10 Fantastiskt

Cynthia, Ottawa

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i mars 2024
Svar från La Team Elysée 18 mars 2024
Hello Cynthia,Merci pour cette belle note :)Nous nous réjouissons que votre séjour ait été satisfaisant et que vous ayez apprécié la qualité de nos services et la propreté de votre chambre.À très vite chez nous,La Team Elysée

10/10 Fantastiskt

CArina

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was wonderful. Cleaning was outstanding and my children’s teddy placed nicely on the pillows. Most of the staff was very polite and helpful. A few made me feel like a fool for asking questions. A shuttle bus from the hotel to Disneyland right outside the door. Train in our backyard and a short ride to Paris city. Huge shopping centre right next door with so many options.
Bodde här 6 nätter i mars 2024
Svar från The Elysee Team 15 mars 2024
Hi Carina,Thank you very much for your positive review.We are thrilled to hear that the cleanliness of our hotel met your expectations and that your children's teddy was treated with care. Our team is delighted to know that you appreciated the convenience of the shuttle bus to Disneyland and the proximity to the train station and shopping center.We regret that not all interactions with our staff were positive, and we take your feedback seriously as we aim to provide the highest level of hospitality.We're glad that the room amenities enhanced your stay and contributed to a 100% satisfaction rating in that area.We look forward to seeing you again on your next stay!The Elysee Team

8/10 Bra

Kamille

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Conveniently located with shuttle service for families visiting Disneyland. One of the elevators was non functional during our stay but otherwise the facilities were in great condition. Front desk staff were very welcoming and friendly
Bodde här 2 nätter i mars 2024
Svar från The Elysee Team 11 mars 2024
Hi Kamille,Thank you very much for your positive review.We are thrilled to hear that our convenient shuttle service to Disneyland was suitable for your family's needs. Our team is also very glad to have made a positive impact during your stay, providing you with a warm welcome. We're pleased that overall, you found our facilities to be in great condition.We apologize for any inconvenience caused by the elevator not being functional at times. Please rest assured that maintaining all our amenities in top working order is a priority for us, and we address any such issues as quickly as possible.We hope to see you again soon.The Elysee Team

10/10 Fantastiskt

Shannon

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
We stayed here for our Disney trip and it was absolutely brilliant, best located hotel for amenities and ease of travel to Disney with frequent free shuttle. The rooms are spacious and modern with daily replenishment of towels and water/coffee. The restaurant in the hotel had great food and much better prices and quality than eating in Disney.
Bodde här 3 nätter i mars 2024
Svar från The Elysee Team 6 mars 2024
Hello Shannon,Thank you very much for this kind review :)We're thrilled to hear that our convenient shuttle service made your travel to Disney both easy and enjoyable. It's wonderful to know that you found the rooms spacious and appreciated the modern touches, along with the daily replenishment of towels and water to ensure your comfort. We're also delighted that our restaurant exceeded your expectations with its quality and value, offering a preferable dining experience to that of the parks. Our team strives to provide exceptional service and it's rewarding to see this reflected in your feedback.We look forward to seeing you again on your next stay!The Elysee Team

8/10 Bra

Thomas

Gillade: Renlighet och personal och service
Bodde här 2 nätter i februari 2024
Svar från La Team Elysée 5 mars 2024
Bonjour Thomas,Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.À très vite chez nous,La Team Elysée

10/10 Fantastiskt

Rifa

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i februari 2024
Svar från La Team Elysée 26 feb. 2024
Hello Rifa,Merci beaucoup pour ce commentaire très positif.Nous nous réjouissons que votre séjour ait été satisfaisant et que vous ayez apprécié la qualité de nos services et la propreté de votre chambre.À très bientôt chez nous,La Team Elysée

10/10 Fantastiskt

??

Bodde här 3 nätter i februari 2024
Svar från La Team Elysée 21 mars 2024
Hello,Merci pour cet avis excellent.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Nous vous espérons chez nous à nouveau très bientôt,La Team Elysée

10/10 Fantastiskt

Jessica Siobhan Bethia

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Fab hotel. Location was awesome for Disney, train, restaurants, shops. Modern hotel. Clean. Great breakfast buffet. Only a 40mins private transfer away from CDG airport.
Bodde här 4 nätter i februari 2024
Svar från The Elysee Team 23 feb. 2024
Hi Jessica Siobhan,Thank you very much for your positive review.We're thrilled to hear that our prime location provided convenient access to Disney, trains, and nearby dining and shopping options. It's wonderful to know that the modern design of our establishment met your expectations and that you found our hotel to be clean and well-maintained. We're especially pleased that our breakfast buffet was a highlight of your morning. We hope to see you again soon.The Elysee Team

10/10 Fantastiskt

Maria Elisa

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Muito bom!
Adoramos o quarto, a localização (ao lado da estação de metrô e do Shopping), o restaurante... vale muito a pena ficar lá. O Shuttle gratuito para os parques é ótimo !
Bodde här 2 nätter i februari 2024
Svar från The Elysee Team 20 feb. 2024
Olá Maria Elisa, agradecemos a sua avaliação.Ficamos muito contentes em saber que o quarto atendeu às suas expectativas, proporcionando conforto e uma experiência agradável.É um prazer receber o seu elogio sobre a nossa localização estratégica, facilitando o acesso ao metro e a espaços comerciais. Agradecemos também as suas palavras sobre o nosso restaurante e folgamos em ler que apreciou a qualidade e variedade do nosso cardápio. Por fim, é ótimo que o shuttle gratuito para os parques tenha acrescentado valor à sua experiência.Esperamos receber a sua visita novamente e continuar a superar as suas expectativas.Com os melhores cumprimentos,The Elysee Team

10/10 Fantastiskt

Philip Paul

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
This was one of the nicest hotels I’ve ever stayed in and was better than many 5star hotels. Staff were very helpful. Rooms were nicely decorated, clean with controllable heating/air con. Breakfast was hot and plentiful. The only downside was the evening meal wasn’t good - my steak was burnt on the outside and practically raw in the middle (should’ve been medium). Tips: If you’re relying on the shuttle bus to get you from the TGV station check the times as they don’t run all day. Buy a pint of milk as the pots they provide are next to useless.
Bodde här 4 nätter i februari 2024
Svar från The Elysee Team 19 feb. 2024
Hi Philip,Thanks for taking the time to leave some feedback.We're thrilled to hear that our hotel exceeded your expectations and that you found our staff helpful and our rooms well-appointed with effective climate control. Our commitment to cleanliness is paramount, so it's wonderful to know you appreciated our efforts. Additionally, we're glad our breakfast selection started your day on the right foot. We regret to hear that your dining experience did not meet your expectations. Our steakhouse prides itself on serving quality dishes, and we are usually known for our attention to culinary detail. It's disappointing to learn that we fell short during your visit. We appreciate your valuable advice regarding the shuttle bus service; our aim is always to ensure guests are well-informed to make their travel as smooth as possible. The convenience of our shuttle service is something we are proud of, and we always encourage guests to check the schedule for planning their trips.See you soon,The Elysee Team

4/10 Dåligt

Ria

Reste med sin partner
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
Big old meh. There are plenty of hotel alternatives in the area, and if you’re coming here simply for Disney, you’re better off choosing a different hotel. The internet was down for the entire first day of our stay, and the in-hotel drink and dining options offer brutal service. Not a bad price, but you’re not getting much for it.
Bodde här 2 nätter i februari 2024
Svar från The Elysee Team 20 feb. 2024
Hello Ria, Thank you for taking the time to share your feedback with us.We truly value all feedback and I sincerely apologise that you were not entirely satisfied with your recent stay. We have taken note of your comments regarding our WiFi, unfortunately it was a general operator failure. Please be assured that this is a very rare incident, but it has impacted our usual services.Our guest satisfaction is our priority, we have contacted you - don't hesitate to get back to us.We hope to see you in the future,The Elysee Team

10/10 Fantastiskt

Heather

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great hotel and location
Fantastic location for Disney, shopping and the train for getting in to central Paris. Shuttle to Disney was quick and very efficient. Would definitely stay here again.
Bodde här 3 nätter i februari 2024
Svar från The Elysee Team 16 feb. 2024
Hi Heather,Thank you very much for your positive review.We're thrilled to hear that the location of our establishment served you well for your Disney adventures and shopping excursions, and that you found our shuttle service to be both quick and efficient. It's also great to know that our efforts in maintaining cleanliness and providing exceptional service met your expectations, contributing to the comfort of your stay.We hope to see you again soon.The Elysee Team

10/10 Fantastiskt

Jonathan

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great hotel, convenient for Disney with excellent shuttle service.
Bodde här 4 nätter i februari 2024
Svar från The Elysee Team 16 feb. 2024
Hi Jonathan,Thank you for taking the time to share your feedback.We're thrilled to hear that our shuttle service to Disney added convenience to your stay and that you found our rooms to be impeccably clean. It's also rewarding to know that the condition of our hotel met your expectations and that our team's service contributed positively to your visit. Your acknowledgment of the amenities provided in your room is greatly appreciated, as we strive to create a comfortable and enjoyable environment for all our guests.We look forward to seeing you again in the future,The Elysee Team

6/10 Okej

Liz

Reste i grupp
We heard noise all night from the restaurant under us. Avoid room 145. Also a Fire Alarm woke us 23:30 for half an hour the staff said ignore it someone set it off by smoking in their room. It was anything but restful I won’t ever stay here again. The staff didn’t offer any refund or vouchers just said we could change rooms.
Bodde här 2 nätter i februari 2024
Svar från The Elysee Team 23 feb. 2024
Dear Liz,Thank you for your review.We regret to hear about the disturbances you experienced due to noise and the unexpected fire alarm during your stay. Our hotel is typically known for quiet, restful nights, and we apologize that we fell short of this standard for you. We understand the importance of a good night's sleep, especially when traveling, and we're sorry for any inconvenience caused. Although changing rooms was an option, we recognize that this is not always the most convenient solution late at night.Thank you for our discussions which allowed us to resolve this problem.We do hope to have the opportunity to welcome you back in the future,The Elysee Team

10/10 Fantastiskt

EUN JIN

Bodde här 2 nätter i februari 2024
Svar från The Elysee Team 16 feb. 2024
Hello Eun Jin,Thank you very much for this kind review :)We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to seeing you again on your next stay!The Elysee Team

10/10 Fantastiskt

Eun

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Satisfied!
My boy loved here and didnt want to leave after 2 nights here. Disneyland shuttle stop was just in front of the hotel maindoor across the street.
Bodde här 2 nätter i februari 2024
Svar från The Elysee Team 12 feb. 2024
Hello Eun,Thank you very much for this kind review :)We are happy to know that your room met your expectations and are glad that you found our shuttle service convenient for your needs.We look forward to seeing you again on your next stay!The Elysee Team

10/10 Fantastiskt

JINHYUN

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
최고의 여행 디즈니랜드를 아이와 너무 잘 다녔고 조식의 가성비가 너무 좋습니다. 따스한 스프가 없는것 딱하나만 아쉬웠어요
Bodde här 3 nätter i januari 2024
Svar från The Elysee Team 12 feb. 2024
안녕하세요.저희 호텔을 방문해주셔서 감사합니다.디즈니랜드와의 편리한 접근성을 높이 평가해 주셔서 기쁩니다. 저희 호텔이 위치한 발 데유럽 지역은 디즈니 파크로부터 몇 분 거리에 있으며, 무료 셔틀 서비스를 통해 편리하게 이동하실 수 있습니다. 또한 조식도 만족스러우셨니 저희도 기쁘네요. 저희는 다양한 고품질의 옵션을 제공하는 '아메리칸 스타일'의 뷔페 조식을 제공하고자 노력하고 있습니다. 스프가 제공되니 않은 점에 대한 피드백 감사드리며, 남겨주신 의견을 바탕으로 서비스 개선을 할 수 있도록 노력하겠습니다. 소중한 의견 감사합니다. 부디 저희 호텔에서 머무시는 동안 Serris에서 즐거운 여행 되셨길 바랍니다.리뷰를 남겨주셔서 감사합니다. 항상 최선을 다할 것을 약속드립니다.The Elysee Team

10/10 Fantastiskt

Daniel

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i februari 2024
Svar från La Team Elysée 12 feb. 2024
Bonjour Daniel,Mille mercis pour votre commentaire.Nous sommes enchantés que vous ayez passé un très bon séjour dans notre établissement.À très bientôt chez nous,La Team Elysée

10/10 Fantastiskt

Cheuk Ting

Bodde här 2 nätter i februari 2024
Svar från La Team Elysée 21 mars 2024
Cher Cheuk,Merci mille fois à vous pour ce commentaire très positif.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.À très bientôt !La Team Elysée