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Recensioner av Hôtel Mercure Paris 17 Batignolles

4 out of 5
Hôtel Mercure Paris 17 Batignolles
118 Rue De Tocqueville, Paris, Paris

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 95 av 162 recensioner" "
8 - Bra i betyg. 47 av 162 recensioner" "
6 - Okej i betyg. 7 av 162 recensioner" "
4 - Dåligt i betyg. 7 av 162 recensioner" "
2 - Väldigt dåligt i betyg. 6 av 162 recensioner" "

9,0/10

Renlighet

8,8/10

Personal och service

8,6/10

Bekvämligheter

9,0/10

Boendets skick och faciliteter

8,6/10

Hållbarhet

Recensioner

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i november 2021
Svar från MP17B 27 nov. 2021
Merci

8/10 Bra

Verifierad resenär

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 7 nätter i augusti 2019

10/10 Fantastiskt

Jon

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i januari 2019
Svar från Etienne Képéklian 1 feb. 2019
Monsieur, Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Paris 17 Batignolles. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Etienne Képéklian Directeur d'exploitation

8/10 Bra

Bo

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Helgresa
Fantastiskt bra närområde med Restauranger,marknader m m runt hörnet. Tryggt område nära City.
Bodde här 3 nätter i januari 2019
Svar från Etienne Képéklian 16 jan. 2019
Dear, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Etienne Képéklian Directeur d'exploitation

8/10 Bra

Marlin

Gillade: Renlighet, personal och service och boendets skick och faciliteter
I like the size of the room. Staff was friendly. All transportation was walking distance which made it convenient for seeing the sites.
Bodde här 4 nätter i mars 2024
Svar från MP17B 30 mars 2024
Dear Marlin,We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Olivier QuintinGeneral Manager

10/10 Fantastiskt

Franck

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i februari 2024
Svar från MP17B 29 feb. 2024
Cher Franck, Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Paris 17 Batignolles. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Olivier Quintin Directeur

10/10 Fantastiskt

Joao

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i februari 2024
Svar från MP17B 29 feb. 2024
Dear Joao,We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Olivier QuintinGeneral Manager

10/10 Fantastiskt

nik

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Room was very clean with comfy beds Staff were very positive and helpful - always happy to assist Wifi is free and works very well If youre happy to uber/taxi/bus very good, close to the Arc and the Eiffel tower Only put 4* for location as the metro is amazing but isnt anywhere near here. So ubers were always used for our first trip out. Only 13/15 euros time dependant to the tower.
Bodde här 2 nätter i februari 2024
Svar från MP17B 23 feb. 2024
Dear Nik, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

2/10 Väldigt dåligt

stephanie

Bodde här 2 nätter i januari 2024
Svar från MP17B 30 jan. 2024
Bonjour Mme Carrion,Je viens de prendre connaissance de votre commentaire "Horrible" suite à votre séjour au Mercure Paris 17 Batignolles en chambre 408.J'ai besoin d'en savoir plus car nous avons pris le soin de vous surclasser de chambre "Supérieure" à une chambre "Privilège", nous avons gardé vos bagages après votre départ, donc d'ou vient votre mécontentement.Bien à vousOlivier QuintinDirecteur

10/10 Fantastiskt

Franck

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i oktober 2023
Svar från MP17B 1 nov. 2023
Cher Franck,Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Paris 17 Batignolles. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Olivier Quintin Directeur

8/10 Bra

Nicole

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Die Umgebung ist spitze, gute Gegend, tolle Restaurants fußläufig. Absolut empfehlenswert.
Bodde här 3 nätter i oktober 2023
Svar från MP17B 31 okt. 2023
Dear Nicole,We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Olivier QuintinGeneral Manager

8/10 Bra

Alison

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Well located with plenty of transport options to allow exploration further afield. Quiet room as requested. Good shower. Nice lobby area. Great restaurant across the road and bakery next door. Hotel feels new on first impression but unfortunately is showing clear signs of wear, particularly with upholstery and soft furnishings. Not much storage for clothing. Would stay again in the area but hotel feels pricey for condition/amenities/location.
Svar från MP17B 31 okt. 2023
Dear Alison,We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Olivier QuintinGeneral Manager

8/10 Bra

LUZ ELENA

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Buena opción de hospedaje, muy limpio y renovado. Hay estaciones de Metro cercanas.
Bodde här 1 natt i augusti 2023
Svar från MP17B 1 sep. 2023
Estimada ELENA LUZ,Le agradecemos enormemente sus comentarios en relación a su estancia en Hôtel Mercure Paris 17 Batignolles. Es siempre un placer recibir comentarios positivos.Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios.Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa.Reciba un cordial saludo.Olivier QuintinGeneral Manager

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i augusti 2023
Svar från MP17B 7 aug. 2023
Dear Guest,We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Olivier QuintinGeneral Manager

10/10 Fantastiskt

Janice

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Convenient for a short stay in Paris. Nice, neat room and lovely bathrooms
Bodde här 1 natt i juli 2023
Svar från MP17B 5 aug. 2023
Dear Janice,We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Olivier QuintinGeneral Manager

4/10 Dåligt

Gaelle

Bodde här 2 nätter i juli 2023
Svar från MP17B 5 aug. 2023
Bonjour,Merci pour votre note sans commentaire.CdtOlivier QuintinDirecteur

4/10 Dåligt

Ana C.

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Hotel maintenance and cleaning
Location is fine, I stayed at these hotel around five years ago and it was a nice place it was new. Today I was in 2 different rooms a simple one for 1 night and a bigger one for the rest of my trip. The hotel rooms both had the rug dirty, a lot of dust in different areas specially in the upper side where the mini bar is located. Bathroom one off them was even cracks in the floor panel shower didn’t work correctly due to sediments blocking the flow. Fire alarm sounded one day at 4 am and they didn’t have explanation we evacuated it smelled at something burning in the lobby they said everything under control false alarm. Not all the reception personnel is nice and speak English or Spanish. The ladies in front desk are nice but there’s a gentleman he shouldn’t work in the hotel business. For the problems in my room what they gave me was 2 complementary beverages wich didn’t use what I wanted was for them to clean the room or change to a cleaner one. Definitely not recommending these hotel.
Bodde här 4 nätter i juli 2023
Svar från Etienne Képéklian Directeur d'exploitation 21 juli 2023
Dear Ana, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris 17 Batignolles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

8/10 Bra

Eva

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juli 2023
Svar från Etienne Képéklian 21 juli 2023
Dear Eva,We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Fantastiskt

Egon

Bodde här 2 nätter i juli 2023
Svar från Etienne Képéklian 21 juli 2023
Dear Egon,We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Fantastiskt

Dorin

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Clean room, balcony with table and chairs. Close to public transportation. Several dining options across the street.
Bodde här 7 nätter i juni 2023
Svar från MP17B 21 juni 2023
Dear Dorin,We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Olivier QuintinGeneral Manager

10/10 Fantastiskt

Sandrine

Bodde här 1 natt i maj 2023
Svar från MP17B 31 maj 2023
Chère Sandrine, Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Paris 17 Batignolles. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame, en l’expression de nos sentiments les meilleurs. Olivier Quintin Directeur

10/10 Fantastiskt

Marie

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Hadde et fantastisk opphold her! Rolig og fint sted, med hyggelig betjening. for cafe og restaurant kun et stein kast unna. Anbefales!
Bodde här 3 nätter i april 2023
Svar från MP17B 5 maj 2023
Dear Marie,We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Olivier QuintinGeneral Manager

6/10 Okej

Jacob

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I left a small empty woven hand made bag out. Sentimental value & it disappeared😢. The room was not supposed to be touched.
Bodde här 1 natt i maj 2023
Svar från MP17B 4 maj 2023
Dear Jacob,Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris 17 Batignolles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Olivier QuintinGeneral Manager

2/10 Väldigt dåligt

Frederic

Bodde här 2 nätter i mars 2023
Svar från MP17B 15 mars 2023
Mme Robinson,Je découvre avec stupéfaction votre évaluation.Vous n'avez pas séjourné à l'hôtel les nuits du samedi 11 et dimanche 12 mars 2023, idem Mme Fournier. Vous aviez réservé mais vous ne vous êtes pas présenté à l'hôtel.Je ne comprends donc pas comment vous pouvez rédiger un commentaire alors que vous n'avez pas vécu d'expérience chez nous !!!CordialementOlivier QuintinDirecteur

10/10 Fantastiskt

AHMAD

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Price with location 👍
Svar från MP17B 8 jan. 2023
Dear AHMAD,We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

8/10 Bra

Mart

Reste med sin partner
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
Net hotel op een rustige locatie. Kamers zijn modern ingericht en ruim zat. De nabij gelegen parkeergarage is ook erg goed. Personeel achter de receptie was behoorlijk ongeïnteresseerd.
Svar från MP17B 5 jan. 2023
Geachte Mart,Wij stellen uw opmerkingen over uw verblijf in Hôtel Mercure Paris 17 Batignolles erg op prijs. Het is altijd prettig om positieve reacties te mogen ontvangen.Uw opmerkingen zullen wij overbrengen aan ons team. Wij zijn ervan overtuigd, dat uw reactie ons personeel zal stimuleren om voortdurend te blijven streven naar een hoge kwaliteit van onze dienstverlening.Nogmaals bedankt voor het delen van uw ervaringen en wij hopen dat uw volgende bezoek even prettig zal verlopen als het vorige.Hoogachtend,Olivier QuintinGeneral Manager

10/10 Fantastiskt

Franck

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2022
Svar från MP17B 17 dec. 2022
Cher Franck, Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Paris 17 Batignolles. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Olivier Quintin Directeur

10/10 Fantastiskt

Marc

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Hôtel à conseiller
Rien à dire hôtel parfait avec un bon emplacement
Bodde här 3 nätter i november 2022
Svar från MP17B 29 nov. 2022
Bonjour Marc,Merci pour votre commentaire.Très belle journée à vous.Au plaisir de vous accueillir de nouveau prochainement.CordialementOlivier QUintinDirecteur

10/10 Fantastiskt

Angela

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great decor. Fun bar and lounging areas. Rooms comfortable.
Svar från MP17B 9 nov. 2022
Dear Angela,We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

10/10 Fantastiskt

Franck

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i oktober 2022
Svar från MP17B 21 okt. 2022
Cher Franck, Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Paris 17 Batignolles. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Olivier Quintin Directeur

10/10 Fantastiskt

Shane

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Overall, we had a lovely stay! The reception staff were friendly and helpful. Positives- lovely area, Great hotel and good restaurants, safe neighbourhood feel, reasonable sized rooms. Negatives- Rooms were a bit dusty eg air vents/open surfaces, slight walk to nearest metro. Would recommend!
Bodde här 2 nätter i oktober 2022
Svar från MP17B 12 okt. 2022
Dear Shane,We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

10/10 Fantastiskt

ghazi I., Scottsdale

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 7 nätter i september 2022

10/10 Fantastiskt

Sandrine

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bel hôtel
Emplacement idéal, accueil excellent, établissement propre. Parfait
Bodde här 2 nätter i september 2022
Svar från MP17B 26 sep. 2022
Chère Sandrine,Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Paris 17 Batignolles. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame, en l’expression de nos sentiments les meilleurs. Olivier Quintin Directeur

10/10 Fantastiskt

Olivia

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Lovely hotel
Bodde här 3 nätter i september 2022
Svar från MP17B 8 sep. 2022
Dear Olivia,We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

10/10 Fantastiskt

Bruce

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i augusti 2022

8/10 Bra

DUCHEMIN

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i juli 2022
Svar från MP17B 4 aug. 2022
Cher Mr Duchemin, Merci pour votre évaluation. Au plaisir de vous accueillir de nouveau prochainement. Olivier Quintin Directeur

2/10 Väldigt dåligt

Siphiwe

Reste i grupp
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
No housekeeping but tea coffee refilled!!
We checked in on Friday and went exploring the city on Saturday only to come back to a dirty room, towels and the food tray from the previous night's room service. But atleast we had tea and coffee refilled. Front desk told us they cannot assist because there was noone from housekeeping even though there should be someone there untill 22h00. On top of that, there was no manager on duty either. After multiple calls to the frontdesk, we finally got 2 clean towels. We called for late checkout at 13h00 on sunday, and 12h30 we were called to checkout. The manger processed our checkout and we took the opportunity to explain the ordeal and all she could say way im sorry and i can only offer you a discount. The point is when we raise issues, we are not necessary looking for discounts but this is how it was treated. The point is we will never stay there again, so a discount is useless
Bodde här 2 nätter i juli 2022
Svar från MP17B 1 aug. 2022
Dear Siphiwe, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris 17 Batignolles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Olivier Quintin General Manger

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Værelset var lidt småt, men rigtig fin, nyt og rent. Mit værelse havde en lille fin altan, hvor eftermiddagsolen kunne nydes - stort plus. Rimelig simpel, men rigtig god morgenbuffet
Bodde här 2 nätter i juli 2022
Svar från Etienne Képéklian Directeur d'exploitation 25 juli 2022
Dear, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Etienne Képéklian Directeur d'exploitation

4/10 Dåligt

Susan

Reste med familjen
Gillade inte: Personal och service
Good quality hotel let down by poor housekeeping
We booked a twin room but it was made up as a double. We had to wait for it to be made up as a twin when all we wanted to do was rest after a hot day of walking. The toiletries had already been used, the bin had not been emptied after previous guests and the mini bar had not been replenished. We were moved to another twin room eventually. On our second day our room was not made up. A good quality hotel let down by poor house-keeping and slack management.
Bodde här 2 nätter i juli 2022
Svar från Etienne Képéklian Directeur d'exploitation 25 juli 2022
Dear, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris 17 Batignolles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Etienne Képéklian Directeur d'exploitation

8/10 Bra

Fabian

Bodde här 1 natt i juli 2022
Svar från MP17B 6 juli 2022
Cher Fabian, Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Paris 17 Batignolles. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Olivier Quintin Directeur

4/10 Dåligt

Georgina

Reste i grupp
Gillade: Bekvämligheter och boendets skick och faciliteter
My room wasn't clean on time. I wait until 5:00 pm to be cleaned.
Bodde här 1 natt i juni 2022
Svar från MP17B 3 juli 2022
Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris 17 Batignolles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Olivier Quintin General Manager

10/10 Fantastiskt

Kevin

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Good place a little out of the action.
Good place a little far from everything
Bodde här 4 nätter i juni 2022
Svar från MP17B 22 juni 2022
Dear Kevin, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

10/10 Fantastiskt

Huan

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Really nice room with balcony.
Bodde här 3 nätter i juni 2022
Svar från MP17B 16 juni 2022
We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

10/10 Fantastiskt

Werner

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Angenehmer Aufenthalt
Ruhige Zimmer mit Nespresso Maschine. Kein Föhn! Reichhaltiges Frühstück. Nettes Team.
Bodde här 5 nätter i maj 2022
Svar från MP17B 10 juni 2022
Thanks a lot Best Regards Olivier QUintin General Manager

10/10 Fantastiskt

Werner

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Neues Hotel mit ambitioniertem Team
Bodde här 3 nätter i juni 2022
Svar från MP17B 9 juni 2022
Thanks a lot Best Regards Olivier Quintin General Manager

10/10 Fantastiskt

Marc

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Assurément un des meilleurs hôtels de sa gamme!
Superbe endroit pour se loger! Presque parfait sur toute la ligne. J'y suis resté 14 jours début Mai 2022. Un des meilleurs endroits où j'ai logé ces dernières années pour le travail.
Bodde här 14 nätter i april 2022
Svar från MP17B 10 juni 2022
Cher Mr Leblanc, Mille mercis pour votre commentaire suite à votre long séjour au Mercure Paris 17 Batignolles. Je vais le partager avec mon équipe avec grand plaisir. Je suis ravi que l'ambiance, le design et la qualité des prestations correspondent à vos attentes. A bientôt Bon week-end Olivier Quintin Directeur

10/10 Fantastiskt

Gudrun

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i maj 2022
Svar från MP17B 19 maj 2022
Dear Gudrun, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

10/10 Fantastiskt

Ali

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Bodde här 3 nätter i april 2022

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 6 nätter i april 2022
Svar från MP17B 10 apr. 2022
Merci Anonymous A bientôt Olivier Quintin Directeur

6/10 Okej

Christian

Reste i grupp
Gillade inte: Renlighet och personal och service
Unfriendly staff’smembers
One of the moet unfriendly staff i v met , rooms were left half clean with dirty sheets, Music was played very loudly at 5 am . So not just worth the money they ask for a night. I do travel à lot and stayed mostly in 4 ster hotels, but i wont consider this as one of those.
Bodde här 3 nätter i mars 2022
Svar från MP17B 7 apr. 2022
Thank you for taking the time to write to us following your stay at Hotel Mercure Paris 17 Batignolles. We are sorry that the service and delivery did not meet your expectations, and we ask you to accept our most sincere apologies. Mercure hotels are keen to offer you the best quality of service for your stays; therefore, your opinion is very valuable. Rest assured that the necessary measures will be implemented to improve the quality of the services mentioned. Once again, we thank you for your comments and hope to regain your confidence during a future stay. Looking forward to welcoming you soon, we ask you to believe in the expression of our best feelings. Olivier Quintin General Manager