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Recensioner av Hotel Raphael

5 out of 5
Hotel Raphael
17 Avenue Kleber, Paris, Paris

Recensioner

9,0

Underbart

10 - Fantastiskt i betyg. 384 av 564 recensioner" "
8 - Bra i betyg. 115 av 564 recensioner" "
6 - Okej i betyg. 33 av 564 recensioner" "
4 - Dåligt i betyg. 22 av 564 recensioner" "
2 - Väldigt dåligt i betyg. 10 av 564 recensioner" "

9,4/10

Renlighet

9,2/10

Personal och service

8,8/10

Bekvämligheter

8,8/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

10/10 Fantastiskt

John

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2022

10/10 Fantastiskt

Christian

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Romantic stay
Lovely stay at hotel Raphael. Very helpful and friendly people working at service desk. We had superium room that was spacious, lovely interior, clean. Big bathroom with bathtub is a huge advantage. Big, comfortable bed. Easy and fast check out.
Bodde här 2 nätter i december 2021
Svar från Directeur 13 dec. 2021
dear Christian, many thanks for your great review! Please to read that you enjoyed yourselves! We wish you many happy returns and a happy festive season. best regards, Yves Wencker

6/10 Okej

Jurgen

Gillade: Renlighet och personal och service
Overpriced
Bodde här 3 nätter i juli 2019

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i maj 2019

10/10 Fantastiskt

Karl-Fredrik

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Trevligt hotell från sekelskiftet
Ett mycket trevligt hotell med dyr frukost
Bodde här 4 nätter i maj 2018

10/10 Fantastiskt

Karl-Fredrik

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Supertrevligt hotell med gammal känsla. Dock lite dyrt i baren på taket och frukosten (40€)
Bodde här 3 nätter i maj 2018
Svar från Pierre Ferchaud 5 juni 2018
Dear guest, thank you very much for taking the time to share your experience. Our guests’ comments are essential to us, to provide a perfect quality of service. Be assured I will share with the team your remarks, We hope to have the opportunity to welcome you back, With our best regards,

10/10 Fantastiskt

Jill

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i november 2017
Svar från Olivier FERNANDEZ 17 jan. 2018
We really appreciate your feed back, and are really greatfull that you liked your stay in the Hotel Raphael.

10/10 Fantastiskt

AK, Paris i November

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Lyxigt hotell mitt i centrum, gångavstånd till det
Paris på hösten är en underbar plats,mycket att se och att göra, väldigt romantiskt

10/10 Fantastiskt

Richard, Stockholm

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Underbart
Vi hade rum 608 som rimligen är den absolut bästa Junior Sviten. Utsikten var helt otrolig och du har nära till Champs Elysses och övrigt bra förbindelser. I serien Dallas säger de att Hotel Raphael är "the most romantic hotel in Paris". Jag förstår varför de säger så.

10/10 Fantastiskt

Magnus, Stockholm

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Weekend i Paris
Mycket underbar helg i Paris, vårt hotell levde upp till alla förväntningar beträffande stil och bekvämlighet. Stilen klassisk fransk som är så otroligt romantiskt mysig och servicen från personalen var helt perfekt, artiga och servic minded. Priserna på hotellet var kanske lite höga men det är väl så att man får det man betalar för!

6/10 Okej

Eva, Stockholm

Gillade: Renlighet och personal och service
lite bedagad lyx i Paris
Lite förlegat. Det har nog varit bra på alla sätt förut men man märkte att förenklingar gjorts; i stil, kvalitet och personal. Dock var Conciergen mycket trevlig och hjälpsam. En liten Råttatouille bodde i baren...

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

10/10 Fantastiskt

Alex, svedala

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fint hotell med lyxig känsla och service!

10/10 Fantastiskt

Kattis, Stockholm, Sverige

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Perfekt för par
Vacker fasad och entré. Foajén var elegant och hissen charmig med sin sittplats. I mina ögon motsvarar detta "det gamla Paris". Vi bodde i det "billigaste" hotellrummet och fick ändå en förnämlig upplevelse. Personalen var mycket trevlig och tillmötesgående. Rent, fräscht och verkligen en bra plats att utgå ifrån. Ligger centralt mitt emellan Triumfbågen och Eiffeltornet. Nära att promenera till Champs Elyssés, ta flodbåt på Saine eller bara hitta ett bra ställe att äta på. Vi har inget negativt att säga om detta hotell. Mycket positivt överraskade.

10/10 Fantastiskt

Johjan

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
El hotel es clásico parisino, y su personal es siempre muy amable, nos trataron como reyes
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Julie, Falmouth

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Fantastic professional staff and located in a very walkable part of the city. Our superior room was beautiful. I would definitely recommend this hotel to family and friends.
Bodde här 3 nätter i april 2024

8/10 Bra

Lisa

Gillade: Renlighet och personal och service
Staff
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Lynette

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Unfortunately the rooftop terrace was closed for renovations.
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Tham

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Location is excellent, walkable to shops, metro and tourist attractions.
Bodde här 5 nätter i april 2024
Svar från Fabrice Afuta - General Manager 22 apr. 2024
Dear Sir, We thank you for taking the time to leave a review of your recent stay at Hotel Raphael. We are thrilled that your experience was worth a 5-star feedback and that you enjoyed our convenient location.We hope to have the opportunity to welcome you back to our hotel in the future and provide you with another wonderful experience. Best regards, Fabrice Afuta - General Manager

10/10 Fantastiskt

Lauren

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful boutique hotel walking distance to Champs Elysee and Eiffel Tower.
Bodde här 3 nätter i april 2024
Svar från Fabrice Afuta - General Manager 22 apr. 2024
Dear Madam, We thank you for taking the time to leave a review of your recent stay at Hotel Raphael. We are thrilled to hear that you had a pleasant stay with us and enjoyed our convenient location within walking distance of the Champs Elysee and Eiffel Tower. We pride ourselves on offering a beautiful and charming accommodation for our guests to enjoy during their time in Paris. We hope to have the opportunity to welcome you back to our hotel in the future and provide you with another wonderful experience. Best regards, Fabrice Afuta - General Manager

10/10 Fantastiskt

Denise

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful spacious room
Bodde här 4 nätter i april 2024
Svar från Fabrice Afuta - General Manager 19 apr. 2024
Dear Madam, Thank you for your kind feedback following your recent stay at Hotel Raphael. We're thrilled to hear that you found our room spacious and beautiful. We strive to provide a comfortable and welcoming environment for all of our guests, and we're so glad that you enjoyed your stay with us. We hope to welcome you back again soon for another fantastic experience. Thank you for choosing to stay with us. Best regards, Fabrice Afuta - General Manager

10/10 Fantastiskt

Darcy

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Wonderful hotel! Nice decor and very helpful staff. The cafe across the street was perfect for breakfast too!
Bodde här 2 nätter i april 2024
Svar från Fabrice Afuta - General Manager 9 apr. 2024
Dear Madam, We would like to thank you for taking the time to share your feedback with us following your recent stay at Hotel Raphael. We are thrilled to hear that you enjoyed your stay at our hotel and found our decor to be pleasant. Our team is dedicated to providing exceptional service, so we are delighted that you found our staff to be helpful. We are also pleased to hear that you were able to enjoy the cafe across the street for breakfast. We strive to provide our guests with a memorable experience, and we are thrilled to hear that you had a perfect dining experience. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back again in the future. Best regards, Fabrice Afuta - General Manager

10/10 Fantastiskt

HIVA

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We thoroughly enjoyed the tranquil ambiance of this hotel. It exudes charm and sophistication with its antique furniture and 1920s theme. The Wi-Fi connection is excellent, and the staff are incredibly accommodating. However, it’s important to note that there are no pool or spa facilities, and the TV offers only a limited selection of channels, primarily news channels.
Bodde här 8 nätter i mars 2024
Svar från Fabrice Afuta - General Manager 9 apr. 2024
Dear Madam, We would like to thank you for your five-star feedback following your recent stay at the Hotel Raphael. We are thrilled to hear that you enjoyed the tranquil and authentic ambiance of our hotel to your liking. We are committed to providing excellent customer service and we are glad that our staff were accommodating during your stay. We appreciate your note about the lack of pool and spa facilities, as well as the limited TV channel selection. We are always looking for ways to improve our offerings and will take your comments into consideration for future enhancements. We hope to welcome you back to our hotel in the future and continue providing you with a pleasant and relaxing experience. Thank you for choosing to stay with us. Best regards, Fabrice Afuta - General Manager

10/10 Fantastiskt

Ben Angela

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
It was absolutely beautiful, so much room, great location and the staff were accommodating and thoughtful. I will definitely be back!!
Bodde här 1 natt i april 2024
Svar från Fabrice Afuta - General Manager 9 apr. 2024
Dear Sir, Thank you so much for your kind words following your recent stay at Hotel Raphael. We are thrilled to hear that you had such a wonderful experience during your stay with us. Our team always strives to provide exceptional service and it means a lot to us to hear that we were able to make your stay memorable. We look forward to welcoming you back again soon. Best regards, Fabrice Afuta - General Manager

10/10 Fantastiskt

Armin

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 7 nätter i mars 2024

8/10 Bra

Daniel

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Overall beautiful property! Wonderful amenities, location, and service. Too bad the roof was closed, and the bar closes early so be sure to ask about hours of operation.
Bodde här 1 natt i mars 2024
Svar från Fabrice Afuta - General Manager 3 apr. 2024
Dear Sir, Thank you for your kind words following your recent stay at Hotel Raphael. We are pleased that you had an overall pleasant stay with us and enjoyed our prime location, facilities, and service. We regret that you were unable to access our rooftop during your visit. As noted on our website, the rooftop is open for lunch and dinner throughout the summer season, from June to September, pending weather conditions. Access is limited during the fall and winter months due to security reasons, but our team is always happy to provide tours upon request. Until the warm days, we invite you to discover an exceptional culinary experience in our new restaurant, Le Boudoir du Raphael. Thank you again for choosing us and we hope to have the opportunity to welcome you back in the future. Best regards, Fabrice Afuta - General Manager

10/10 Fantastiskt

Mireilly, Newark

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellence all around. Amazing staff, from the moment you arrive until you leave. These people are truly the BEST!
Bodde här 5 nätter i mars 2024
Svar från Fabrice Afuta - General Manager 4 apr. 2024
Dear Madam, We thank you for you staying with us at the Hotel Raphael and kind words. We are so thrilled to hear that you had an excellent experience with our team during your stay. They all work hard to provide top-notch service and we truly appreciate your recognition. Thank you again for choosing us and we hope to welcome you back again soon. Best regards, Fabrice Afuta - General Manager

10/10 Fantastiskt

sravan, painted post

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
It was really excellent service and staff was helpful to give information about what to do around
Bodde här 3 nätter i mars 2024
Svar från Fabrice Afuta- General Manager 3 apr. 2024
Dear Sir, We would like to thank you for your kind words following your recent stay at the Hotel Raphael. We are thrilled to hear that you had an excellent experience with our staff and that they were able to provide you with helpful information about the area. We strive to provide top-notch service to all of our guests, so we are happy to hear that we exceeded your expectations. Thank you again for choosing us and we look forward to welcoming you back again soon. Best regards, Fabrice Afuta- General Manager

10/10 Fantastiskt

Edward

Bodde här 1 natt i mars 2024
Svar från Fabrice Afuta - General Manager 3 apr. 2024
Dear Sir, We would like to thank you for your recent stay at the Hotel Raphael and for five-star feedback. We are very pleased that your stay met your expectations and we look forward to welcoming you back soon. Best regards, Fabrice Afuta - General Manager

10/10 Fantastiskt

TOMOKO

Reste med familjen
Gillade: Bekvämligheter
good hosptality and clean hotel, location is convinient
Bodde här 2 nätter i februari 2024
Svar från Fabrice Afuta - General Manager 4 apr. 2024
Dear Madam, We thank you so much for your kind words and five-star review following your recent stay at the Hotel Raphael. We are thrilled to hear that you enjoyed our hospitality and found our hotel to be clean. It's also great to know that our location was convenient for your stay. We strive to provide all of our guests with a comfortable and enjoyable experience, so it's wonderful to hear that we succeeded with you. Thank you again for choosing us and we look forward to welcoming you back again in the future. Best regards, Fabrice Afuta - General Manager

10/10 Fantastiskt

Rainer

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Old-style (Grand-) Hotel. Ausnehmend freundliches Personal. Charme und Dekor schon ein bißchen fading. Hervorragende Lage am Etoile.
Bodde här 1 natt i mars 2024
Svar från Fabrice Afuta - General Manager 4 mars 2024
Dear Sir, We would like to thank you for your recent stay at the Raphael Hotel and for your five-star feedback. We are very pleased to read you had a lovely experience and that our professional team contributed to your satisfaction. Thank you again for choosing to stay with us and we look forward to welcoming you back soon. Best regards, Fabrice Afuta - General Manager

10/10 Fantastiskt

Pinar

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i februari 2024
Svar från Fabrice Afuta - General Manager 3 apr. 2024
Dear Madam, We would like to thank you for your recent stay at the Hotel Raphael and for your five-star feedback. We are very pleased that your stay met your expectations and we look forward to welcoming you back soon. Best regards, Fabrice Afuta - General Manager

10/10 Fantastiskt

TOMOKO

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
good hosptality! clean
Bodde här 4 nätter i februari 2024
Svar från Fabrice Afuta - General Manager 27 feb. 2024
Dear Madam, We would like to thank you for your recent stay at the Raphael Hotel and for your five-star feedback. We are very pleased to know you had a pleasant stay with us and appreciated our clean facilities and hospitality. Thank you again for choosing us and we look forward to welcoming you back soon. Best regards, Fabrice Afuta - General Manager

10/10 Fantastiskt

Ahead, VOULA

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The best
Bodde här 3 nätter i februari 2024
Svar från Fabrice Afuta - General Manager 26 feb. 2024
Dear Sir, We would like to thank you for your recent stay at the Raphael Hotel and for your five-star feedback. We are delighted that your stay met all your expectations, and we look forward to welcoming you back in the future. Best regards, Fabrice Afuta - General Manager

8/10 Bra

Jack

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great experience with courteous and professional staff. Will return
Bodde här 6 nätter i februari 2024
Svar från Fabrice Afuta - General Manager 26 feb. 2024
Dear Sir, We would like to thank you for your recent stay at the Raphael Hotel and for your feedback. We are pleased to know you had a great experience and that the service of our dedicated team played a key role in ensuring your satisfaction. Thank you again for choosing us and we look forward to welcoming you back in the future. Best regards, Fabrice Afuta - General Manager

10/10 Fantastiskt

Richard Mark

Bodde här 4 nätter i februari 2024
Svar från Fabrice Afuta - General Manager 3 apr. 2024
Dear Sir, We would like to thank you for your recent stay at the Hotel Raphael and for your five-star feedback. We are very pleased that your stay met your expectations and we look forward to welcoming you back soon. Best regards, Fabrice Afuta - General Manager

10/10 Fantastiskt

Joel

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Really beautiful hotel!
Bodde här 2 nätter i januari 2024
Svar från Fabrice Afuta - General Manager 31 jan. 2024
Dear Sir, We would like to thank you for your recent stay at the Raphael and for your five-star feedback. We are very pleased to read that you found our hotel to your liking and had a most pleasant time with us. Thank you again for staying with us and we look forward to welcoming you back soon. Best regards, Fabrice Afuta - General Manager

4/10 Dåligt

CEN QIN

Reste med sin partner
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Overall the property is very old. The carpet in the room has all kinds of stains it’s quite gross. The room also smells weird. We were there in January and even we turned the heater to max was still very cold in the room. Gym is so tiny. Impossible to workout.
Bodde här 3 nätter i januari 2024
Svar från Fabrice Afuta - General Manager 23 jan. 2024
Dear Madam, On behalf of the Raphael team we extend our best wishes for the New Year and we thank you for staying with us. We would like to apologize for not meeting your expectations nor our standards. The cleanliness issues you encountered is certainly very unusual of our property. Our dedicated housekeeping team works on ensuring our rooms meet the highest housekeeping standards. Please know that your feedback was immediately forwarded to our Executive Housekeeper and maintenance team for deep follow-up of your room. Regarding our gym, we have installed brand new cardio machines beginning of this year, so we are rather disappointed with your feedback. While the room is quite small, our gym offers the equipment needed to complete a solid workout. Again, our sincerest apologies for this unfortunate experience. We do hope you will give us another opportunity to change your last impression soon. Best regards, Fabrice Afuta - General Manager

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
You won’t be disappointed
Amazing hotel. Clean, friendly staff. Very well located. Will book there again!
Bodde här 1 natt i januari 2024
Svar från Fabrice Afuta - General Manager 23 jan. 2024
Dear Madam, Dear Sir, On behalf of the Raphael team, we would like to extend our best wishes for the Newy Year and thank you for your recent stay with us. We are so pleased that you had an amazing time with us and appreciated our prime location, clean facilities, and friendly team. We will make sure to pass on your kind words to the entire team. Thank you again for staying with us and we look forward to welcoming you back soon. Best regards, Fabrice Afuta - General Manager

10/10 Fantastiskt

Jacklyn

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This was an incredibly beautiful property. The ambiance was perfect. And the staff was attentive .the location was perfectly convenient. We loved our stay here and wish we could have stayed longer.
Bodde här 2 nätter i december 2023
Svar från Fabrice Afuta - General Manager 23 jan. 2024
Dear Madam, On behalf of the Raphael team, we would like to extend our best wishes for the New Year and thank you for staying with us. We are thrilled to read that you had a lovely experience with us and that our dedicated team contributed to your full satisfaction. Thank you again for staying with us and we look forward to welcoming you back in the future. Best regards, Fabrice Afuta - General Manager

10/10 Fantastiskt

BENOIT, Nottingham

Gillade: Renlighet och personal och service
Charming hotel with excellent staff
Bodde här 4 nätter i december 2023
Svar från Fabrice Afuta - General Manager 23 jan. 2024
Dear Sir, On behalf of the Raphael team, we extend our best wishes for the New Year and thank you for your recent stay with us. We are thrilled to see that every aspect of our hotel met your expectations and that our team contributed to your full satisfaction. Thank you again for staying with us and we look forward to welcoming you back to the Raphael. Best regards, Fabrice Afuta - General Manager

10/10 Fantastiskt

Francesco

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i december 2023
Svar från Fabrice Afuta - General Manager 23 jan. 2024
Dear Sir, We would like to extend our best wishes for the New Year and thank you for your recent stay at the Raphael. We are very pleased to read that your stay went so well and that our services and facilities met your expectations. Thank you again for staying with us and we look forward to welcoming you back to the Raphael. Best regards, Fabrice Afuta - General Manager

10/10 Fantastiskt

Patrick

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Wonderful hotel - best location - big rooms for great value - excellent food - very excellent service and terrific staff.
Bodde här 8 nätter i november 2023
Svar från Fabrice Afuta - General Manager 11 dec. 2023
Dear Sir, We would like to thank you for your recent stay at the Raphael Hotel and for taking the time to share your five-star feedback on Expedia. It's a delight to hear that your stay went so well and we are even happier that our central location, dedicated service and as well as excellent food are one of the main reasons your expectations were exceeded. Thank you again for staying with us and we all look forward to welcoming you back in the near future. Best regards, Fabrice Afuta - General Manager

10/10 Fantastiskt

Gleb

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i november 2023
Svar från Fabrice Afuta - General Manager 5 dec. 2023
Dear Sir, We would like to thank you for staying with us at the Raphael Hotel and for taking the time to rate your experience. We are very pleased to see that you had a pleasant stay with us and that our facilities and services met your expectations. Thank you again for staying with us and we allo look forward to welcoming you back for more Majestic moments. Best regards, Fabrice Afuta - General Manager

10/10 Fantastiskt

joseph

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Agréable de retrouver ces hôtels de caractère qui ont une âme et qui sont le témoignage d’une belle époque
Bodde här 2 nätter i november 2023
Svar från Fabrice Afuta - Directeur 28 nov. 2023
Cher Monsieur, Nous vous remercions pour votre récent séjour à l'Hôtel Raphael et d'avoir pris le temps de nous partager votre avis. Nous sommes ravis de lire votre enchantement et que le charme du Raphael ait une nouvelle fois opéré. Au plaisir de vous accueillir à très bientôt parmi nous. Cordialement, Fabrice Afuta - Directeur

10/10 Fantastiskt

James

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Hotel Raphael was beautiful and accommodating. Everyone was very friendly and went above and beyond to make us feel welcomed and at home. I highly recommend this hotel. 5 stars!
Bodde här 2 nätter i november 2023
Svar från Fabrice Afuta - General Manager 28 nov. 2023
Dear Sir, We would like to thank you very much for your recent stay at the Raphael Hotel and for leaving us your five-star feedback. We are very pleased to know that your experience met your expectations and we will be sure to share your kind words with the entire team. Thank you again for staying with us and we look forward to welcoming you back to the Raphael. Best regards, Fabrice Afuta - General Manager

10/10 Fantastiskt

James

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel Raphael is beautiful. The staff is all incredibly friendly and well versed in English. Truly the people here make you feel very welcome and appreciated. I highly recommend this place to anyone planning to stay in Paris!
Bodde här 2 nätter i november 2023
Svar från Fabrice Afuta - General Manager 14 nov. 2023
Dear Sir, We would like to thank you for staying with us at the Raphael Hotel and for your recommendation. It fills us with pride to hear that you enjoyed your experience to the fullest and we are especially pleased that you felt well-looked after; Your compliments are much appreciated and will be shared with the entire team. Thank you again for staying with us and we all look forward to welcoming you back in the future. Best regards, Fabrice Afuta - General Manager

10/10 Fantastiskt

Thamara

Reste med familjen
Gillade: Renlighet och personal och service
Overall it’s a wonderful hotel and location and the staff is superb! I think the rooms mainly the living and bedroom areas need major renovations to freshen up the space. The carpets, sofa, drapes were all quite worn and better use of the space would make it so much more special especially at the cost.
Bodde här 2 nätter i oktober 2023
Svar från Fabrice Afuta – General Manager 7 nov. 2023
Dear Madam, We would like to thank you for staying with us at the Raphael Hotel and for sharing your experience on Expedia. We are pleased to read you had an overall pleasant stay and that you enjoyed the service provided by our dedicated team. Regretfully, the condition of our room facilities has not been able to meet your expectation and we sincerely apologize for the inconvenience. Continuous maintenance works are being carried out frequently to guarantee that our facilities are up to standard. This includes carpet replacement, wall repainting, furniture restoration and so on. We appreciate your feedback and we will be sure to take your comments into consideration for our next refurbishment project that will enhance the overall hotel facilities and appearance. Thank you again for choosing us and we hope to have another chance to serve you in the future. Best regards, Fabrice Afuta – General Manager

10/10 Fantastiskt

KANAKO

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i oktober 2023
Svar från Fabrice Afuta - General Manager 2 nov. 2023
Dear Madam, We would like to thank you for staying with us at the Raphael Hotel and for your five-star feedback. We are delighted to know that you had a pleasant stay with us and enjoyed our services and facilities. Thank you again for staying with us and we all look forward to welcoming you back soon. Best regards, Fabrice Afuta - General Manager

8/10 Bra

Foziah

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Location is great Staff are very friendly and helpful. Room is spacious and clean. I definitely will stay there again but not have breakfast. I did not enjoy the breakfast. Eggs were tasteless. Rest of the buffet was ok
Bodde här 3 nätter i september 2023
Svar från Fabrice Afuta - General Manager 31 okt. 2023
Dear Madam, We would like to thank you for staying with us at the Raphael Hotel and for taking the time to share your feedback on Expedia. We are pleased to read you had a pleasant stay overall and appreciated the service of our dedicated team and clean and spacious corner rooms. However, we would like to apologize for your disappointing breakfast. Please know that your comments are taken on board and will be shared with our Chef for improvement. Thank you again for choosing us and we look forward to welcoming you back in the future. Best regards, Fabrice Afuta - General Manager