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Recensioner av Mercure Paris Tour Eiffel Grenelle

4 out of 5
Mercure Paris Tour Eiffel Grenelle
64 Boulevard De Grenelle, Paris, Paris

Recensioner

8,4

Väldigt bra

10 - Fantastiskt i betyg. 165 av 368 recensioner" "
8 - Bra i betyg. 130 av 368 recensioner" "
6 - Okej i betyg. 40 av 368 recensioner" "
4 - Dåligt i betyg. 16 av 368 recensioner" "
2 - Väldigt dåligt i betyg. 17 av 368 recensioner" "

8,6/10

Renlighet

8,4/10

Personal och service

8,4/10

Bekvämligheter

8,4/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

8/10 Bra

Kirsi-Maria

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i oktober 2021

8/10 Bra

Akram

IT was smal rum

10/10 Fantastiskt

Amirah

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Fantastic hotel in an ideal and convenient location. Every staff member was helpful and kind.
Bodde här 2 nätter i maj 2024
Svar från Amandine Front office manager 19 maj 2024
Deat Amirah, We thank you for your recent stay at the Mercure Paris Tour Eiffel Grenelle. It is pleasing to know that you had a good overall experience at our hotel and particularly appreciate our location and the friendliness of our staff. Looking forward to welcoming you back!

6/10 Okej

Nirpakh

Gillade: Personal och service
Gillade inte: Renlighet
Bodde här 2 nätter i april 2024
Svar från Erwan, Shift Leader 9 maj 2024
Dear Nirpakh,Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Tour Eiffel Grenelle. We are sorry that your experience did not meet your expectations; please allow us to express our apologies.We hope you will give us a second chance to make your next stay better !Sincerely,

10/10 Fantastiskt

Daniel

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Hotel was lovely and staff were all very friendly. Location for transport was perfect and only 15 minute walk from Eiffel tower.
Bodde här 4 nätter i februari 2024
Svar från Erwan, Shift Leader 9 maj 2024
Dear Mr Daniel, Thank you very much for your recent stay at the Mercure Paris Tour Eiffel Grenelle and for taking the time to share your experience. We are delighted to know that you had an excellent and comfortable stay with us and particularly appreciate the impeccable service and friendliness of our team. It is always a pleasure to receive positive feedback. Rest assured that your wonderful comments will be shared with the whole team to serve as a motivation in continuing the quality of our service. We hope to welcome you back in the near future. Sincerely,

6/10 Okej

Marianne

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Svar från Amandine Front office manager 27 jan. 2024
Dear Marianne,Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Tour Eiffel Grenelle. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.We are sorry that our services did not meet your expectations, in order to always improve ourselves and better serve you in the near future, can you tell us more about your experience

6/10 Okej

STEPHANIE

Bodde här 2 nätter i december 2023

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i september 2023

10/10 Fantastiskt

Man Ting

Gillade: Renlighet, personal och service och bekvämligheter
Very good location and super helpful staff. The only thing that I think the hotel should improve is to upgrade the plugs - u can’t charge with a cable directly; it is not USB plug built-in.
Bodde här 2 nätter i november 2023

2/10 Väldigt dåligt

david

Reste med sin partner
We had items taken from our luggage and the hotel has refused to take any responsibility This is not about the value of the items but the principle and we were able to illustrate where our items were because we had an air tag in the bag that was stolen and could show an address in Paris! They did not accept responsibility
Bodde här 2 nätter i oktober 2023

10/10 Fantastiskt

Akin, Basel

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean & affordable
Bodde här 1 natt i oktober 2023

8/10 Bra

Neville

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice property in a handy area and would recommend. Just be aware shuttles and taxi's are a nightmare because of another Mercure in the area. Staff were very helpful when we had such an issue..... twice
Bodde här 4 nätter i september 2023

8/10 Bra

Tamara

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Pleasant stay overall. Recommended and will go back.
Bodde här 1 natt i september 2023

6/10 Okej

Emily K

Gillade: Personal och service
Gillade inte: Renlighet
Paris
The staff was very nice.. the carpet was very dirty. Location was good.
Bodde här 5 nätter i september 2023
Svar från Amandine Front office manager 24 sep. 2023
Dear Emily, Thank you for sharing your feedback. We regret to hear that we were unable to fully meet your expectations during your stay. The comfort and convenience of our guests is our utmost priority and we are dedicated to providing these to all our guests. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

10/10 Fantastiskt

Brian

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Best Paris hotel in every way!
Paris hotels can be a bit hit n miss, with many excusing themselves for tiny rooms and sub standard facilities by reminding you that "you must expect thees, eet eez Parree" However this hotel is the best! Location unbeatable, Metro outside the front door, Eiffel Tower an easy short stroll, lovely area, amazing friendly helpful staff, from receptionist welcome all the way up to chambermaid and housekeeping team. No joking! I'm as fussy as it gets when staying at and reviewing hotels. I couldn't find fault and this hotel is now definitely my "go to" Paris hotel. Well done Team Mercure Grenelle Dupleix. If you're looking for super comfy spacious luxury at a very fair price, You won't find better than this!
Bodde här 2 nätter i augusti 2023
Svar från Amandine Front office manager 11 sep. 2023
Dear Mr Cohen, Thank you very much for your recent stay at the Mercure Paris Tour Eiffel Grenelle and for taking the time to share your experience. We are delighted to know that you had an excellent and comfortable stay with us and particularly appreciate the impeccable service and friendliness of our team. It is always a pleasure to receive positive feedback. Rest assured that your wonderful comments will be shared with the whole team to serve as a motivation in continuing the quality of our service. We hope to welcome you back in the near future. Sincerely,

8/10 Bra

LAI FONG

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
休閑
房間乾淨企理、尚算寬躺；早餐選擇不太多，但係質素、食材好；鄰近地鐵/巴士站，遊覧巴黎景點，超級方便！
Bodde här 2 nätter i augusti 2023
Svar från Amandine Front office manager 11 sep. 2023
Dear Guest,Thank you for taking the time to share your feedback following your recent stay at the Mercure Paris Tour Eiffel Grenelle. We are glad that you enjoyed your stay with us and we look forward to welcoming you again soon

8/10 Bra

Ibrahim

Bodde här 1 natt i augusti 2023
Svar från Amandine Front office manager 11 sep. 2023
Dear Ibrahim,Thank you for taking the time to share your feedback following your recent stay at the Mercure Paris Tour Eiffel Grenelle. We are glad that you enjoyed your stay with us and we look forward to welcoming you again soon. Sincerely,

4/10 Dåligt

Marihan

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
It is not clean
Svar från Amandine Front office manager 19 aug. 2023
Dear Marihan, Thank you for taking the time to share your feedback. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Rest assured that your comments have been shared to our team and moving forward, we will ensure that appropriate measures are observed to avoid any future occurrence. It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

10/10 Fantastiskt

Sherri

Gillade: Renlighet och boendets skick och faciliteter
Room was very good. Was an excellent location. The staff was helpful.
Bodde här 3 nätter i juli 2023
Svar från Amandine Front office manager 25 juli 2023
Dear Sherri, Thank you for taking the time to share your experience at the Mercure Paris Tour Eiffel Grenelle. We are delighted to know that you had an excellent stay with us. Looking forward to welcoming you back!Sincerely,

6/10 Okej

Mark

Bodde här 3 nätter i juni 2023
Svar från Amandine Front office manager 19 juli 2023
Dear Mark,Thank you for taking the time to share your feedback following your recent stay at the Mercure Paris Tour Eiffel Grenelle. We are glad that you enjoyed your stay with us and we look forward to welcoming you again soon. Sincerely,

8/10 Bra

Melissa

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Close to sight seeing. Larger rooms than expected.
Bodde här 3 nätter i juni 2023
Svar från Sincerely, Amandine 25 juni 2023
Dear Melissa,Thank you for taking the time to share your feedback following your recent stay at the Mercure Paris Tour Eiffel Grenelle. We are glad that you enjoyed your stay with us and we look forward to welcoming you again soon.

10/10 Fantastiskt

Yesenia

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very small rooms, but decent
Bodde här 6 nätter i maj 2023
Svar från Sincerely, Amandine 25 juni 2023
Dear Yesenia,Thank you for taking the time to share your feedback following your recent stay at the Mercure Paris Tour Eiffel Grenelle. We are glad that you enjoyed your stay with us and we look forward to welcoming you again soon.

10/10 Fantastiskt

Susie

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i juni 2023
Svar från Sincerely, Amandine 25 juni 2023
Dear Susie,Thank you for taking the time to share your feedback following your recent stay at the Mercure Paris Tour Eiffel Grenelle. We are glad that you enjoyed your stay with us and we look forward to welcoming you again soon.

10/10 Fantastiskt

Jerry, Las Vegas

Gillade: Renlighet, personal och service och boendets skick och faciliteter
This property exceeded my expectations. Smaller rooms but overall nice.
Bodde här 3 nätter i juni 2023
Svar från Amandine Front office manager 12 juni 2023
Dear Jerry,Thank you for taking the time to share your feedback following your recent stay at the Mercure Paris Tour Eiffel Grenelle. We are glad that you enjoyed your stay with us and we look forward to welcoming you again soon. Sincerely,

10/10 Fantastiskt

Hanxiong

Gillade: Renlighet, personal och service och boendets skick och faciliteter
I had a very pleasant stay for 6 nights - it was really close to all the attractions and I would definitely come back here again!
Bodde här 6 nätter i maj 2023
Svar från Amandine Front office manager 1 juni 2023
Dear Guest,Thank you for taking the time to share your feedback following your recent stay at the Mercure Paris Tour Eiffel Grenelle. We are glad that you enjoyed your stay with us and we look forward to welcoming you again soon. Sincerely,

8/10 Bra

serge

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Tout était très bien, le seul bémol l’élévateur ne fonctionne pas
Bodde här 2 nätter i maj 2023
Svar från Amandine Chef de réception 22 maj 2023
Chère client, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Cordialement,

10/10 Fantastiskt

Peter

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i maj 2023
Svar från Amandine Front office manager 22 maj 2023
Dear Guest,Thank you for taking the time to share your feedback following your recent stay at the Mercure Paris Tour Eiffel Grenelle. We are glad that you enjoyed your stay with us and we look forward to welcoming you again soon.

10/10 Fantastiskt

Richard, Boise

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 5 nätter i april 2023
Svar från Amandine Front office manager 1 juni 2023
Dear Guest,Thank you for taking the time to share your feedback following your recent stay at the Mercure Paris Tour Eiffel Grenelle. We are glad that you enjoyed your stay with us and we look forward to welcoming you again soon.Sincerely

6/10 Okej

Hernan

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
No me gustó ni la cama ni las almohadas, eztan forradas de unos plásticos que hacen que el descanso no sea comodo. La ubicación me gustó mucho y el desayuno.
Bodde här 4 nätter i april 2023
Svar från Amandine Front office manager 22 maj 2023
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Rest assured that your comments have been shared to our team and moving forward, we will ensure that appropriate measures are observed to avoid any future occurrence.

10/10 Fantastiskt

Timothy James

Gillade: Renlighet, personal och service och bekvämligheter
Bodde här 3 nätter i april 2023
Svar från Amandine Front office manager 22 maj 2023
Dear Guest,Thank you for taking the time to share your feedback following your recent stay at the Mercure Paris Tour Eiffel Grenelle. We are glad that you enjoyed your stay with us and we look forward to welcoming you again soon. Sincerely,

4/10 Dåligt

Sandra

Reste med familjen
Gillade: Renlighet
Gillade inte: Personal och service
El servicio del restaurante muy mal, nunca funcionó la maquina de café, jamás habia cucharas ni platos suficientes para el desayuno
Bodde här 6 nätter i april 2023
Svar från Amandine Front office manager 24 apr. 2023
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Rest assured that your comments have been shared to our team and moving forward, we will ensure that appropriate measures are observed to avoid any future occurrence. It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

10/10 Fantastiskt

Melissa

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff were very pleasant and helpful. The location was only a 10 minute walk to the Eiffel Tower. The rooms and hotel were clean and cute!
Bodde här 4 nätter i april 2023
Svar från Amandine Front office manager 20 apr. 2023
Dear Melissa, We thank you for your recent stay at the Mercure Paris Tour Eiffel Grenelle. It is pleasing to know that you had an excellent overall experience at our hotel. Your appreciation to our service is highly valued. We hope to welcome you back very soon.Sincerely,

10/10 Fantastiskt

Christin

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel was very clean and comfortable. It was right next to the train station and we have a view of the Eiffel. I would stay here again.
Bodde här 1 natt i april 2023
Svar från Amandine Front office manager 20 apr. 2023
Dear Christin, We thank you for your recent stay at the Mercure Paris Tour Eiffel Grenelle. It is pleasing to know that you had an excellent overall experience at our hotel. Your appreciation to our service is highly valued. We hope to welcome you back very soon.Sincerely,

8/10 Bra

colette

Reste med sin partner
Gillade: Personal och service och boendets skick och faciliteter
Walking distance to Effiel tower and mall and food spots
Bodde här 3 nätter i februari 2023
Svar från Amandine Front office manager 22 feb. 2023
Dear Colette,Thank you for taking the time to share your feedback following your recent stay at the Mercure Paris Tour Eiffel Grenelle. We are glad that you enjoyed your stay with us and we look forward to welcoming you again soon. Sincerely,

10/10 Fantastiskt

Joao

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Sensacional
Magnifico
Bodde här 2 nätter i februari 2023
Svar från Amandine 12 feb. 2023
Dear Joao,Thank you for taking the time to share your feedback following your recent stay at the Mercure Paris Tour Eiffel Grenelle. We are glad that you enjoyed your stay with us and we look forward to welcoming you again soon.

8/10 Bra

Aziz

Bodde här 3 nätter i januari 2023
Svar från Amandine Front office manager 19 mars 2023
Dear Aziz, Thank you for taking the time to rate your experience at the Mercure Paris Tour Eiffel Grenelle. We are delighted to know that you had an excellent stay with us. Looking forward to welcoming you back!

10/10 Fantastiskt

Yeonu

Bodde här 2 nätter i december 2022
Svar från Amandine Front office manager 17 jan. 2023
Dear Yeonu, Thank you for taking the time to share your feedback following your recent stay at the Mercure Paris Tour Eiffel Grenelle. We are glad that you enjoyed your stay with us and we look forward to welcoming you again soon.

8/10 Bra

sakae

10/10 Fantastiskt

Dorina

Reste med familjen, Reste med sin partner
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
The whole experience was perfect. We checked in with ease, even though we only speak English. The staff was delightful and the rooms were so pretty with peak of the Eifel tower
Svar från Amandine 2 dec. 2022
Dear Guest,Thank you for taking the time to share your feedback following your recent stay at the Mercure Paris Tour Eiffel Grenelle. We are glad that you enjoyed your stay with us and we look forward to welcoming you again soon. Sincerely,

2/10 Väldigt dåligt

Emily

Gillade inte: Personal och service

10/10 Fantastiskt

Ruben Vazquez

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Su atencion , Su limpieza, Exelente hotel
Bodde här 6 nätter i oktober 2022
Svar från Frances Miranda - Deputy Manager 16 nov. 2022
Dear Ruben Vazquez, Thank you for your recent stay at the Mercure Paris Tour Eiffel Grenelle. We truly appreciate your kind feedback which we will share with the rest of the team to serve as a motivation in continuing the quality of our service. We look forward to having you again in the near future. Sincerely,

10/10 Fantastiskt

Anni

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i oktober 2022
Svar från Frances Miranda - Adjointe de Direction 27 okt. 2022
Dear Anni, Thank you for taking the time to share your feedback following your recent stay at the Mercure Paris Tour Eiffel Grenelle. We are glad that you enjoyed your stay with us and we look forward to welcoming you again soon.Sincerely,

6/10 Okej

Zahra, maple

Reste med sin partner
Gillade inte: Personal och service
Good location close to Eiffel Tower but staff was not very helpful and friendly breakfast was so so location was okay
Bodde här 3 nätter i oktober 2022
Svar från Sincerely, Amandine Front office manager 26 okt. 2022
Dear Zahra, Thank you for your recent visit at the Mercure Paris Tour Eiffel Grenelle. We regret to hear that we were unable to meet your expectations during your stay. The comfort and convenience of our guests is our utmost priority and we are dedicated to providing these to all our guests. Your comments have been shared to our team and moving forward, we will ensure that appropriate measures are observed to avoid any future occurrence. We sincerely appreciate your feedback and it is our hope that you will give us the opportunity to better serve you in the near future.

10/10 Fantastiskt

Emma

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Reception staff very helpful and polite Room clean and spacious Great location to Eiffel Tower
Bodde här 1 natt i oktober 2022
Svar från Sincerely, Amandine Front office manager 26 okt. 2022
Dear Emma,Thank you for taking the time to share your feedback following your recent stay at the Mercure Paris Tour Eiffel Grenelle. We are glad that you enjoyed your stay with us and we look forward to welcoming you again soon.

10/10 Fantastiskt

Matthew

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Overall a delight
This hotel was very nice. The staff couldn’t have been more helpful and always endeavoured to assist when asked. The lobby was pleasant and inviting, the room we had (a premium room with a view of the Eiffel Tower) was very nicely furnished. The elevator that we were required to use (in order to access the 4th floor and above) was frustratingly slow and seemed to work randomly. The other elevator that had access to the 3rd floor and down to the gym was much more modern so hopefully the hotel are planning to upgrade the poorer version to match this. The gym itself was small and mainly cardio focussed with working and modern machines, some free weights or bars would have been a good addition. In our room, the television was large and modern. Frustratingly it was a smart TV with all the smart features disabled. The bed was comfortable, the bathroom was very nice and fitted with a combination shower and bath. The complimentary soft drinks provided in the room’s fridge were a pleasant surprise and the selection of teas were good.
Bodde här 4 nätter i september 2022
Svar från Frances Miranda - Adjointe de Direction 13 okt. 2022
Dear Guest,Thank you for your kind feedback regarding your stay at the Mercure Paris Tour Eiffel Grenelle. It is pleasing to know that you had an excellent overall experience at our hotel.We hope to welcome you back very soon.Sincerely,

10/10 Fantastiskt

Silvia

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great service and proximity to Eiffel Tower (10-12 min walk). Metro right across the street was a plus!
Bodde här 2 nätter i september 2022
Svar från Frances Miranda - Adjointe de Direction 13 okt. 2022
Dear Guest, Thank you for taking the time to share your experience at the Mercure Paris Tour Eiffel Grenelle. We are delighted to know that you had an excellent stay with us. Looking forward to welcoming you back!Sincerely,

8/10 Bra

Thomas

Bodde här 3 nätter i september 2022

8/10 Bra

Alexa

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i september 2022
Svar från Frances Miranda - Adjointe de Direction 22 sep. 2022
Dear Guest,Thank you for taking the time to share your feedback following your recent stay at the Mercure Paris Tour Eiffel Grenelle. We are glad that you enjoyed your stay with us and we look forward to welcoming you again soon. Sincerely,

8/10 Bra

Kevin

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location. Convenient to most sightseeing spots. Friendly staffs and hospitality.
Bodde här 2 nätter i augusti 2022
Svar från Frances Miranda - Adjointe de Direction 22 sep. 2022
Dear Guest, Thank you for your recent visit at the Mercure Paris Tour Eiffel Grenelle. We are glad that you enjoyed your stay with us and it is a delight that you particularly appreciate the friendliness of our team as well as our location. Your appreciation to our service is highly valued. It is a pleasure to be of your service again in the near future.Sincerely,

10/10 Fantastiskt

David

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i september 2022