Dear Mr Azlin,On behalf of the entire hotel team, I want to thank you for sharing your feedback about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.SincerelyPaul Théberge / Co Captain

Dear Tanja,On behalf of the entire hotel team, I want to thank you for sharing your feedback about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Paul

Dear Joanne,On behalf of the entire hotel team, I want to thank you for sharing your feedback about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Paul Théberge / Co Captain

Hey there Kayla,Thanks so much for the comments! Our bedrooms are cozy and hyper-efficient, providing all of the littlethings that today's jet-setter is looking for. We have cool spaces here at Moxy Paris Bastille where youcan drink and eat, so there's a lot to experience during your stay. Although we don't have traditional hotelbedrooms, we're glad you still enjoyed our location. We hope you will come back soon!

Dear Anonymous, We very much appreciate your positive comments concerning your stay at the Moxy Paris Bastille. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel! It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another great journey with us.

Hey there Kayla!Thanks so much for rating us 5 stars!!We love that you loved us! :)Come back anytime!

Dear Christian,On behalf of the entire hotel team, I want to thank you for sharing your feedback about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel leadership team as a way of celebrating the great guest experiences we delivered. We would also like to thank you for your comments on areas for improvement. We strive for the best possible experience for our customers, and it's thanks to your feedback that we'll succeed. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Paul Théberge / Co Captain

Hello Michael, It is so great that you loved your stay and most importantly our amazing staff! :)We hope to see you again soon!!

Dear guest, Thank you for telling us about your stay at the Moxy Paris Bastille. We are glad to read that you had a nice stay but we are very sorry that the heater was not strong enough. I do understand how this impacted your trip and I deeply apologize. It was a pleasure to have you as a guest and we hope to have the opportunity in hosting you again :)

Hello Malissa, Thank you for telling us about your stay at the Moxy Bastille. We are very happy to read that you enjoyed your trip and your stay with us. We do know the lack of fridge can sometimes be a disappointment and we are sorry for this. It was a pleasure to have you as a guest and we hope to welcome you again :)

Hello Richard,Thank you for taking the time to tell us about your experience at the Moxy Paris Bastille hotel. It was a pleasure having you among us and we hope to see you again very soon!

Bonjour Damien,Merci d'avoir pris le temps de nous faire part de votre expérience à l'hôtel Moxy Paris Bastille.Ce fut un plaisir de vous avoir parmi nous et nous espérons vous revoir très bientôt !

Hello Debbie,Thank you for taking the time to tell us about your experience at the Moxy Paris Bastille hotel. It was a pleasure having you among us and we hope to see you again very soon!

Hello John, Thank you so much for leaving us this great review! It is so nice to read that you had an amazing stay with us :)And we are glad to see that you also enjoyed the market on sunday. It was a pleasure to have you as a guest and we hope to see you again.

Dear Vincenzo, Thank you so much for leaving us thos great review!We are very sorry for the mack of storage space and we understand how this can be an inconvenience. Elsewhere, we are glad to read that you enjoyed all the attentions such as the friendliness of the staff, the breakfast buffet and the location. It was a pleasure to have you as a guest and we hope to see you again soon!

Bonjour Yasmina, Nous sommes ravis de voir que vous avez passé un agréable séjour parmi nous et nous espérons vous revoir très vite !Bien cordialement,

Hello Jos, Thank you for telling us about your stay at the Moxy Bastille. We are very happy to read that you had a lovely stay with us and that you enjoyed the convenient location.It was a pleasure to have you as a guest and we hope to welcome you again soon :)

Bonjour Pierre-Emmanuel,Nous avons été très heureux de vous accueillir au Moxy Paris Bastille et nous vous remercions de vos supers commentaires ! Je ne manquerai pas de partager votre satisfaction avec les équipes qui travaillent chaque jour pour rendre le séjour de nos invités inoubliable. De nouveau, nous vous remercions pour vos commentaires, et si vos projets ou voyages vous amènent à repasser par Paris, nous nous ferons un plaisir de vous accueillir de nouveau dans notre établissement ! Peace, Love & Moxy :)

Dear Michael, We very much appreciate your positive comments concerning your stay at the Moxy Paris Bastille. We are delighted to read that you had a lovely stay and enjoyed your visit at our hotel! It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another great journey with us. Peace, Love & Moxy :)

Hello Kevin,Thank you for taking the time to tell us about your experience at the Moxy Paris Bastille hotel. It was a pleasure having you among us and we hope to see you again very soon!Peace, Love & Moxy :)

Hello nosleidy, Thanks for taking the time to tell us about your experience at the Moxy. We very much appreciate your positive comments, though I am sorry to see that some issues did not make your stay as comfortable as you would have wanted. We work hard to make every stay a memorable one and I'm really sorry that you could only partially feel that.I am verry sorry about the maids being too loud in the mornings. I have immediately informed the Housekeeping manager to make sure they are more careful in the future. As for the walking distance, I am surprised as our location is one of our main advantages and is one of the reasons guests stay in our hotel. Many restaurants, shops and attractions are close by. To give you a few examples, we are 5 minutes away from "Le Marais" neighborhood, 25 minutes away from the Père Lachaise Cemetery and Châtelet-les-halles, 30 minutes away from the Notre Dame Cathedral and the Louvre Museum. There are also metro lines 5 and 8 that will take you to the main attractions in a few ampunt of time. However, I am very sorry if that was not convenient for you and that you had to take the taxi each day as I know traffic in Paris is a struggle. Elsewhere, we are glad that you enjoyed the friendliness of the staff!Thank you again for sharing your experience, if your plans or travels take you back to Paris, we would be more than happy to welcome you back and make sure your next visit will be even better than the previous one.Warm Regards,

Hello Rabah, Thank you for taking the time to rate us, it is a pleasure to see you had a lovely stay! Come back anytime :)Peace, Love & Moxy!

Hello Kyoung Hwan, Thank you for telling us about your stay! We are happy to see that you enjoyed your time with us and it would be a pleasure in hosting you again :)Peace, Love & Moxy!

Dear Zachary, I would like to start by thanking you for your feedback. All feedback is very important to us, as they encourage us to get better for every new stay.I am sorry to hear that you left with such a negative impression of our hotel. We work hard to make every stay a memorable one and I'm really sorry that you couldn't feel that.At Moxy we love to welcome every guest, coming from all over the world and from all ages, so, I deeply apologize if you were not welcomed properly and that you experienced some issues with our staff. I have no words to say how sorry I am about the room's condition and cleanliness. I will pass on your review to the Housekeeping management and we will make sure this never happens again.Normally our guests find our rooms and common areas very clean and accommodating, however I apologize if it was not the case for you. I will also share your review about the shower and the overall condition of the room with the Maintenance Manager and he will do a full check of the rooms you were staying in. I do not have the words to apologize for the experience you had at our hotel. This isn't the guest service that we want and that we should provide, and you have all the rights to be angry and frustrated.If you find it in your heart to give us a second chance, please send me an email as soon as you make a new booking, I will personally take care of your reservation and make sure that you have a great stay. Warm Regards,

Bonjour Dominique, Merci de nous avoir laissé ce commentaire. Nous sommes ravis de lire que vous avez passé un agréable séjour parmi nous !Nous espérons vous revoir vite !! :)

Dear Elyna, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each stay. Please accept our sincere apologies for the service issues that you experienced during your stay. In taking great care of our charming hotel, our main priority is to be able to offer a very well maintained and comfortable atmosphere.I deeply apologize about the room's condition and cleanliness. I will pass on your review to the Housekeeping management and we will make sure this never happens again.Normally our guests find our rooms and common areas very clean and accommodating, however I apologize if it was not the case for you. Indeed there is no ice machine in the hallways or iron in the rooms, but we have an ice machine downstairs and our guests can ask our team to get some ice for them whenever they want, and we do have an ironing room on the level-1. I am so sorry if these information were not shared with you. If you would be willing to give us a chance to turn your experience around; it would be such a pleasure to personally welcome you back to our improved hotel. Warm regards,

Hello Valeria, Thank you for giving us 5 stars!!We are very happy to see that you had a great stay and we hope to sse you again soon!Peace, Love & Moxy :)

Hello Susan, Thank you for rating us! We are happy to see that you enjoyed your stay and we hope to see you again someday :)Peace, Love & Moxy!

Dear Guest, We very much appreciate your positive comments concerning your stay at the Moxy Paris Bastille. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel! It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another great journey with us. Peace, Love & Moxy :)

Hello Jianfei, Thank you for rating us 5 stars!! We are so happy to read that you had a great stay! Come back anytime :)Peace, Love & Moxy !

Hey Jarkko!Thanks for rating us 5 stars!! We hope to welcome you again soon :)Peace, Love & Moxy !

Hello Benjamin, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each stay. Please accept our sincere apologies for the service issues that you experienced during your stay. In taking great care of our charming hotel, our main priority is to be able to offer a very well maintained and comfortable atmosphere. If you would be willing to give us a chance to turn your experience around; it would be such a pleasure to personally welcome you back and I would make sure you get a quieter room. Warm regards,

Hello Micki, Thank you so much for rating us 10/10!! We are glad to see that you enjoyed your stay and we hope to see you soon :)Peace, Love & Moxy !

Hello, Thank you for rating us, we hope the next time you come you will an even better stay!Warm Regards,

Dear Kiet, We very much appreciate your positive comments concerning your stay at the Moxy Paris Bastille. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel! It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another great journey with us. Peace, Love & Moxy :)Anouchka - Quality Manager

Dear Jose, We very much appreciate your positive comments concerning your stay at the Moxy Paris Bastille. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel! It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback it will be a pleasure ti welcome you again for another great journey with us!Peace, Love & Moxy :)Anouchka - Quality Manager

Dear Douglas, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each stay. Please accept our sincere apologies for the service issues that you experienced during your stay. Though I must say I am surprised with your comments regarding the friendliness of the staff, the location and the languages spoken. All of our guests are extremely happy with our staff, they all think they are genuinely friendly and helpful, so I wonder what happened with you so that you did not find them friendly? What did they do wrong? Concerning the carpets and the lack of a dresser, we are currently shampooing all of the carpets and we are aware that our rooms cannot allow us to have a dresser in them, however it is also part of the Moxy concept to have an open closet with hangers.Then, for the free drink, it is a "welcome" drink for all our guests and we cannot allow them to have anything that they want at the bar since it is free. The choices are already varied with hot drinks, beers, glasses of wines or the Moxy cocktail. As for the walking distance, our location is one of our main advantages and that is one of the reasons guests stay in our hotel. Many restaurants, shops and attractions are close by, much less than a 2 hour walking distance. To give you a few examples, we are 5 minutes away from "Le Marais" neighborhood, 20 minutes away from Gare de Lyon, 25 minutes away from the Père Lachaise Cemetery, 25 minutes away from Châtelet-les-halles, 30 minutes away from the Notre Dame Cathedral, 35 minutes away from the Louvre Museum and it would take about 1h20 to walk to the Eiffel Tower - which is pretty far from our location - so many things are walking distance accessible.Finally, all of our staff speak perfectly good English (another thing our guests love and appreciate) and many other languages such as Spanish, German, Italian, Portuguese, Korean, Romanian, Polish, Arabic... Thank you again for sharing your experience, if your plans or travels take you back to Paris, we would be more than happy to welcome you back and make sure your next visit will be even better than the previous one.Warm regards,Anouchka - Quality Manager