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Recensioner av Montage Deer Valley

5 out of 5
Montage Deer Valley
9100 Marsac Ave, Park City, UT

Recensioner

9,2

Underbart

10 - Fantastiskt i betyg. 210 av 286 recensioner" "
8 - Bra i betyg. 35 av 286 recensioner" "
6 - Okej i betyg. 24 av 286 recensioner" "
4 - Dåligt i betyg. 12 av 286 recensioner" "
2 - Väldigt dåligt i betyg. 5 av 286 recensioner" "

9,4/10

Renlighet

9,0/10

Personal och service

9,4/10

Bekvämligheter

9,4/10

Boendets skick och faciliteter

9,2/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Terry

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Beautiful resort.
Bodde här 4 nätter i april 2024

10/10 Fantastiskt

Nicole

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i april 2024

10/10 Fantastiskt

bahareh

Bodde här 3 nätter i mars 2024

10/10 Fantastiskt

Britta

Bodde här 1 natt i februari 2024

10/10 Fantastiskt

MELISSA

Gillade: Bekvämligheter

10/10 Fantastiskt

Bonnie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i januari 2024

10/10 Fantastiskt

Armen

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Location
Bodde här 3 nätter i december 2023

6/10 Okej

Negar Gholizadeh, San Jose

Reste med familjen
Gillade inte: Personal och service
Hotel Management & Staff Members could use training
Bodde här 4 nätter i december 2023

6/10 Okej

Taft

Reste i grupp
Gillade: Personal och service
Bodde här 2 nätter i december 2023

10/10 Fantastiskt

Deanne

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great Location and view of the beautiful snowy mountains right out your window :)

10/10 Fantastiskt

Karsen

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Love a montage hotel. Always so clean and beautiful
Bodde här 1 natt i september 2023

6/10 Okej

Brody

Reste med sin partner
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
The Montage is a fine property that is located in a beautiful valley to allow great scenic views. That said, price to stay infers that "fine" shouldn't be in this resort's vocabulary and overall the resort service was subpar even for a standard hotel. Few issues: As soon as we checked in, there was vibrating construction noise immediately above us; took 40 minutes to figure it out from hotel and then we were actually moved rooms. They upgraded room (good) and offered a meal credit that we never received (bad). During breakfast, there were 3 tables and 4 servers working, but our order was delayed for 35 minutes (without any word from a server). We had a ride scheduled a hour after we arrived, but due to delays only had 7 minutes to wolf down our food. (bad). Ultimately, we were comped a meal due to poor service (ok resolution, but totally avoidable). The pool staff forgot our food order (bad). Ultimately, we didn't have to pay for it (neutral, still hungry...). The areas around the building (such as the play area for kids) was just dirt graded without grass ($1000 of grass would make a huge difference). We had heard good things about Montage, but this was just a disappointment. For $1,000/night in the summer, there are MANY other options that we would revisit.
Bodde här 3 nätter i juli 2023

10/10 Fantastiskt

Cathy

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful hotel with incredible attention to detail. The staff was warm, welcoming and helpful. We had a perfect stay.
Bodde här 4 nätter i juli 2023

8/10 Bra

Marcos

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
It is a beautiful property and the staff were all excellent. Our room was so lovely and comfortable. We loved our stay.
Bodde här 1 natt i juli 2023
Svar från Hazel Price - Rooms Administrative Assistant 15 juli 2023
We appreciate your feedback! We look forward to welcoming you back in the future.

10/10 Fantastiskt

Jasmine

Bodde här 1 natt i juli 2023

10/10 Fantastiskt

Robert

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Perfect stay in every way
Bodde här 2 nätter i juli 2023
Svar från Hazel Price - Rooms Administrative Assistant 6 juli 2023
We are delighted that you enjoyed your visit and are looking to welcoming you back soon!

10/10 Fantastiskt

Walter Jeffrey

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent service.
Bodde här 4 nätter i mars 2023
Svar från Hazel Price - Rooms Administrative Assistant 1 apr. 2023
We are delighted that you enjoyed your visit and are looking to welcoming you back soon!

8/10 Bra

Julian

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Great location and convenient. Friend staff but restaurant service is lacking.
Bodde här 3 nätter i januari 2023
Svar från Hazel Price - Rooms Administrative Assistant 17 jan. 2023
Thank you so much for your feedback! We would very much like to learn more about where we missed your expectations in the dining outlets, so that we may create a better guest experience in the future. Please reach out if you are willing to share more information!

10/10 Fantastiskt

Maria

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Perfect Stay
Amazing stay. We’re definitely coming back! The staff was terrific and the location was extremely convenient. The room was lovely and we enjoyed the restaurants. What a nice treat!
Bodde här 4 nätter i december 2022
Svar från Hazel Price - Rooms Administrative Assistant 14 jan. 2023
We are delighted that you enjoyed your visit and are looking to welcoming you back soon!

10/10 Fantastiskt

Lydia, Los Angeles

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Svar från Hazel Price - Rooms Administrative Assistant 1 apr. 2023
We are delighted that you enjoyed your visit and hope to welcome you back to the Montage Deer Valley again soon!

8/10 Bra

Peter

Svar från Hazel Price - Rooms Administrative Assistant 1 apr. 2023
We appreciate your feedback! We look forward to welcoming you back in the future.

10/10 Fantastiskt

David

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Friendliest and most attentive staff I have experienced in the top resorts/hotels across the country
Bodde här 5 nätter i december 2022
Svar från Hazel Price - Rooms Administrative Assistant 12 dec. 2022
We are delighted that you enjoyed your visit and hope to welcome you back to the Montage Deer Valley again soon!

4/10 Dåligt

Joshua

Gillade: Renlighet
Gillade inte: Personal och service och rummets bekvämlighet
Awful
We frequent the montage where we live in laguna beach and we always have the best time with the best service and the best food. Montage deer valley fell extremely short of that to the point of utter disappointment. The only service that was great was the valet but we couldn’t even call down to get our car cause the phones in our room were broken. The service was non existent. The food, if it even made it to us, was terrible. I don’t recommend staying here. Or eating here. Or doing anything here.
Bodde här 5 nätter i december 2022
Svar från Hazel Price - Rooms Administrative Assistant 12 dec. 2022
Good afternoon, words cannot express our disappointment to learn you were unhappy with your stay. Your feedback is extremely valuable, and we would like to learn more details of your experience. We hope you will provide us an opportunity to welcome you back in the future.

10/10 Fantastiskt

Brent

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2022
Svar från Hazel Price - Rooms Administrative Assistant 12 dec. 2022
We appreciate your feedback! We look forward to welcoming you back in the future.

4/10 Dåligt

Dominic, West Hills

Reste med familj och småbarn
Gillade inte: Renlighet och personal och service
1) Concierge lacked follow up. We were constantly following up to ensure bookings were correct. At times they weren't. 2) Housekeeping was hit and miss. On 2 occasions we had to leave the room as they did not come after a number of hours. Only once did they leave water so we had to go to the front desk to request. 3) Construction occurred all 5 days we were there next door to our room. Hammering and pounding for hours 4) Both bathroom sinks were clogged. Toilet was clogged the last night of our stay. They did not have the staff to fix it and left us completely in the dark for an hour from midnight - 1am. Finally they gave us a key to a room next door to utilize the restroom. Our kids were sick the last day so that was quite an adventure in the middle of the night 5) Reservation at Daly's restaurant was a nightmare. 20 minutes without anyone even greeting our table. Waitress took our table when it wasn't her section. Kid's buffet wasn't refreshed for 30 mins. Waitress comped beverages and kids buffet. Other occasions to stop in at Daly's was similar in the fact that the staff was overwhelmed and things took forever. 6) Called for in room dining the night before. The next day it was 45 mins late and only came after we called. IT was comped but was met with many excuses. When food arrived we were still missing items. 7) Rooms are dated. Usb ports and TV had issues 8) Good bell staff Staff was really nice; however, we were so disappointed in the lack of execution and service
Svar från Hazel Price - Rooms Administrative Assistant 6 dec. 2022
Thank you, Dominic, for taking the time to share your experience with us. Words cannot express our disappointment to learn you were unhappy with your stay. Your feedback is extremely valuable, and we will utilize your review to improve in the following areas you mentioned. We hope you will provide us an opportunity to welcome you back in the future!

10/10 Fantastiskt

David, BROKEN ARROW

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Likes would be the beautiful scenery and the hotel staff. Very cozy resort. No dislikes.
Svar från Madison Carlin, Group Rooms Coordinator 29 nov. 2022
We are delighted that you enjoyed your visit and hope to welcome you back to Montage Deer Valley again soon!

10/10 Fantastiskt

Robert

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Having stayed at other Montage properties our expectations were high. Deer Vally didn't disappoint! Great location. Great views. Great staff.
Bodde här 5 nätter i november 2022
Svar från Madison Carlin, Group Rooms Coordinator 29 nov. 2022
Thank you so much! We are so happy to hear that you enjoyed your experience at the resort. Please come back and see us again soon!

10/10 Fantastiskt

Stephanie

Bodde här 2 nätter i oktober 2022
Svar från Madison Carlin, Group Rooms Coordinator 26 okt. 2022
Thank you for staying with us! We look forward to welcoming you back in the future.

10/10 Fantastiskt

Alicia

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was amazing
Bodde här 2 nätter i oktober 2022
Svar från Madison Carlin, Group Rooms Coordinator 21 okt. 2022
Thank you so much! We are so happy to hear that you enjoyed your experience at the resort. Please come back and see us again soon!

10/10 Fantastiskt

Jay

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We had a great experience. Nice hotel, nice staff, and awesome view!
Bodde här 1 natt i oktober 2022
Svar från Madison Carlin, Group Rooms Coordinator 10 okt. 2022
We appreciate your feedback! We look forward to welcoming you back in the future.

10/10 Fantastiskt

Lauren

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful accommodations and the staff is above and beyond
Bodde här 1 natt i september 2022
Svar från Madison Carlin, Group Rooms Coordinator 26 sep. 2022
Thank you for taking the time to share your experience with us. We are thrilled you enjoyed your stay and we hope to welcome you back for another mountain getaway.

10/10 Fantastiskt

Andrea, delray beach

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 4 nätter i september 2022
Svar från Hazel Price - Rooms Administrative Assistant 17 jan. 2023
We appreciate your feedback! We look forward to welcoming you back in the future.

10/10 Fantastiskt

Chad

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
First time at a Montage. Excellent luxury resort and property. Excellent service. Just a beautiful place. And most importantly, Montage is very family friendly. Look forward to trying another one of their properties.
Bodde här 7 nätter i augusti 2022
Svar från Madison Carlin, Group Rooms Coordinator 31 aug. 2022
Thank you for taking the time to share your experience with us. We are thrilled your family enjoyed their stay and we hope to welcome you back for another mountain getaway soon!

10/10 Fantastiskt

Neda

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Amazing resort, beautiful view and great location. Friendly staff.
Bodde här 2 nätter i augusti 2022
Svar från Madison Carlin, Group Rooms Coordinator 23 aug. 2022
We are delighted that you enjoyed your visit and hope to welcome you back to Montage Deer Valley again soon!

10/10 Fantastiskt

Cara

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent service and high quality facility in a beautiful setting
Bodde här 1 natt i juli 2022
Svar från Madison Carlin, Group Rooms Coordinator 3 aug. 2022
We appreciate your feedback! We look forward to welcoming you back in the future.

10/10 Fantastiskt

Rebecca

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Stay was wonderful! The only issues we had were that the beds were not as comfortable as expected in terms of bedding and pillows. Other Montage resorts (Palmetto Bluff and Laguna Beach) have more comfortable bedding. You need duvets, feather beds and more comfortable pillows. And, the air conditioning does not circulate air and blow hard enough so the room got warm at night. Often it was difficult to sleep. We love the customer service, amenities and cleanliness and maintenance! The room was nice and spacious. The employees were amazing! Our kids loved the activities! The shuttle service was wonderful. The food was expected for a resort such as this…we do enjoy the restaurants at Palmetto Bluff better though. I wish the prices were a little more reasonable and the food a little better quality with more options. Overall, we love this resort! Superb!
Bodde här 3 nätter i juli 2022
Svar från Madison Carlin, Group Rooms Coordinator 26 juli 2022
Thank you for taking the time to share your experience with us. Your feedback is extremely valuable and we will utilize your review to improve in the following areas you mentioned. On the other side, we are delighted to learn that you enjoyed our property and experienced the many amenities we offer. We hope to welcome you back again soon!

10/10 Fantastiskt

Marianna

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was perfect !
Bodde här 5 nätter i juli 2022
Svar från Madison Carlin, Group Rooms Coordinator 26 juli 2022
We appreciate your feedback! We look forward to welcoming you back in the future.

10/10 Fantastiskt

Ryan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juli 2022
Svar från Madison Carlin, Group Rooms Coordinator 26 juli 2022
Thank you for staying with us. We hope to welcome you back in the future!

10/10 Fantastiskt

Jeffrey Lane

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room and view were great. The food at both restaurants was very good. We also enjoyed the nightly live music in the 6th floor fireplace area. The staff at the door/parking were very friendly and helpful.
Bodde här 3 nätter i juli 2022
Svar från Madison Carlin, Group Rooms Coordinator 14 juli 2022
Thank you for taking the time to share your experience with us. We are thrilled you have enjoyed your stay and we hope to welcome you back for another mountain getaway.

10/10 Fantastiskt

Karen

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juli 2022
Svar från Madison Carlin, Group Rooms Coordinator 14 juli 2022
Thank you for staying with us! We look forward to welcoming you back in the future.

10/10 Fantastiskt

Garrick

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i juli 2022
Svar från Madison Carlin, Group Rooms Coordinator 13 juli 2022
Thank you for staying with us! We look forward to welcoming you back in the future.

10/10 Fantastiskt

Carrie

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Stunning property and location. Excellent staff.
Bodde här 2 nätter i juni 2022
Svar från Madison Carlin, Operations Admin Assistant 10 juni 2022
We appreciate your feedback! We look forward to welcoming you back in the future.

10/10 Fantastiskt

Don

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i maj 2022
Svar från Hazel Price - Rooms Administrative Assistant 17 jan. 2023
We appreciate your feedback! We look forward to welcoming you back in the future.

10/10 Fantastiskt

Osiel, Weston

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Such a beautiful resort on the mountain top with amazing amenities. Everything very classy and a very friendly and attentive staff. The upgrade to a suite at check-in was a very wonderful added touch of excellence. Worth every penny and will definitely be back to stay longer next time!
Bodde här 1 natt i april 2022
Svar från Madison Carlin, Operations Admin Assistant 18 apr. 2022
Thank you so much! We are so happy to hear that you enjoyed your experience at the resort. Please come back and see us again soon!

8/10 Bra

Peyman

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything is good instead of restaurant. All good quality are terrible( breakfast, lunch and dinner).
Bodde här 3 nätter i april 2022
Svar från Madison Carlin, Operations Admin Assistant 11 apr. 2022
Thank you so much for your feedback! We would very much like to learn more about where we missed your expectations in the dining outlets, so that we can create a better guest experience in the future. Please reach out if you are willing to share more information!

8/10 Bra

william

Bodde här 2 nätter i mars 2022

10/10 Fantastiskt

JAMES

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i februari 2022
Svar från Madison Carlin, Operations Admin Assistant 11 feb. 2022
We are delighted that you enjoyed your visit and hope to welcome you back to Montage Deer Valley again soon!

10/10 Fantastiskt

Enrique, San Francisco

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
👍
Bodde här 3 nätter i januari 2022
Svar från Madison Carlin, Operations Admin Assistant 31 jan. 2022
We are delighted that you enjoyed your visit and hope to welcome you back to Montage Deer Valley again soon!

10/10 Fantastiskt

Kristina

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Never Disappoints
Montage is always a heavenly experience. The property is absolutely stunning, every restaurant was tasty and delicious, even the pastries at the coffee bar were outstanding. The shops they had were great and the SPA!! The spa was absolutely wonderful!!! The rooms are gorgeous and the staff wonderful!!
Bodde här 3 nätter i december 2021
Svar från Madison Carlin, Operations Admin Assistant 24 dec. 2021
Thank you so much for sharing your favorite amenities of the resort! We are so glad that you enjoyed your stay and look forward to welcoming you back!

2/10 Väldigt dåligt

Mastaneh

Reste i grupp
Gillade inte: Rummets bekvämlighet
Bodde här 3 nätter i december 2021
Svar från Madison Carlin, Operations Admin Assistant 16 dec. 2021
Thank you so much for your feedback! We would very much like to learn more about where we missed your expectations, so that we can create a better guest experience in the future. Please reach out if you are willing to share more information!