Exteriör

Recensioner av HYATT house Parsippany-East

3 out of 5
HYATT house Parsippany-East
299 Smith Rd, Parsippany, NJ

Recensioner

9,0

Underbart

10 - Fantastiskt i betyg. 1030 av 1648 recensioner" "
8 - Bra i betyg. 409 av 1648 recensioner" "
6 - Okej i betyg. 102 av 1648 recensioner" "
4 - Dåligt i betyg. 53 av 1648 recensioner" "
2 - Väldigt dåligt i betyg. 54 av 1648 recensioner" "

9,2/10

Renlighet

9,2/10

Personal och service

8,6/10

Bekvämligheter

9,0/10

Boendets skick och faciliteter

7,8/10

Hållbarhet

Recensioner

8/10 Bra

Niklas

Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra, bekvämt och god frukost.
Bra service. Bekvämt rum. Fin frukost.
Bodde här 1 natt i oktober 2018

6/10 Okej

Alma

Reste med sin partner
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Bekvämligheter
What i didn't like was that the pool was closed and it stated it was open. Thats why i made reservation there . To ise the pool.
Bodde här 2 nätter i maj 2024
Svar från Customer Service 20 maj 2024
Alma, thank you for sharing your feedback. It's unfortunate that you were unable to use the pool during your stay, considering it was a key reason for your reservation. Your comments are important to us, and we will certainly review the information displayed to better align with guest expectations. We hope to have the opportunity to serve you again in the future and provide a more satisfying experience.

10/10 Fantastiskt

BARRY

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Property was great. Room was clean and very comfortable. Only negative is that you have to pay for parking.
Bodde här 3 nätter i maj 2024
Svar från Customer Service 19 maj 2024
Barry, thank you for the kind words about Hyatt House Parsippany. It is wonderful to hear that you enjoyed the comfortable and clean room. We appreciate your feedback regarding parking and will certainly take it into consideration. We're looking forward to welcoming you back soon!

10/10 Fantastiskt

Marlon, Dedham

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Great property for a short stay though it’s strange that you have to pay for parking separately.
Bodde här 1 natt i maj 2024
Svar från Customer Service 19 maj 2024
Marlon, thank you for sharing your thoughts. The Hyatt House Parsippany team is delighted you had a great stay. We're looking forward to welcoming you back soon!

10/10 Fantastiskt

Alejandro

Reste i grupp
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
The property had amble space in the deluxe room and convenient parking. Close to major rail transit transportation for going into NYC. Not much space for a friendly walk but definitely possible to walk next door to some local plaza. Would recommend for those wanting to visit NYC for a day and staying a reasonable distance away from the city.
Bodde här 1 natt i april 2024
Svar från Customer Service 16 maj 2024
Alejandro, thank you for your kind words about Hyatt House Parsippany. It is wonderful to hear that you enjoyed the spacious deluxe room and found the parking convenient. We appreciate your recommendation and look forward to welcoming you back on your next visit!

10/10 Fantastiskt

Tusharkumar

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i maj 2024
Svar från Customer Service 15 maj 2024
Tusharkumar, thank you for your excellent rating. The team at Hyatt House Parsippany is thrilled to know you had a great experience. We're looking forward to welcoming you back!

10/10 Fantastiskt

Arlene, Milford

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i maj 2024
Svar från Customer Service 14 maj 2024
Arlene, it's wonderful to hear that your stay at Hyatt House Parsippany was enjoyable. We sincerely appreciate your high rating and look forward to welcoming you back for another pleasant visit.

10/10 Fantastiskt

Yevgeniy

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 2 nätter i maj 2024
Svar från Customer Service 7 maj 2024
Yevgeniy, it's delightful to hear that your stay at Hyatt House Parsippany was satisfactory. We aim to provide excellent experiences and your positive rating signifies our success. We sincerely appreciate your feedback and we're eager to host you again in the near future. Thank you for choosing us.

10/10 Fantastiskt

ANTONIO, Rialto

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Nice staff, quiet hotel. Coffee and food within walking distance. 3rd time at this hotel and will definitely return.
Bodde här 4 nätter i april 2024
Svar från Customer Service 24 apr. 2024
Antonio, it's a delight to know you found the Hyatt House Parsippany quiet and conveniently located. We're glad you appreciate our friendly team members and the proximity to coffee and food establishments. Your continued patronage means a lot to us and we're eagerly waiting for your return visit!

4/10 Dåligt

Jeremy

Affärsresenär
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Rundown location that charges $15/day to park in a wide open vacant lot.
Bodde här 1 natt i april 2024
Svar från Customer Service 23 apr. 2024
Jeremy, we regret to learn about the dissatisfaction you felt with regard to the parking arrangements. While our parking space is designed to be ample and convenient, it seems we may not have met your expectations. We appreciate your input, as we are constantly seeking ways to improve guest experiences.

10/10 Fantastiskt

Bernadette

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 7 nätter i april 2024
Svar från Customer Service 18 apr. 2024
Bernadette, thank you for giving Hyatt House Parsippany the highest rating on Expedia! We are thrilled that you had a superb experience. We hope to welcome you back for another stellar stay in the future.

2/10 Väldigt dåligt

Kerri

Reste med sin partner
Gillade inte: Bekvämligheter
I took my husband out for the weekend for his birthday! We had a nice dinner and stayed the night here. In the morning, I went down with him for lunch and unfortunately had a woman whi came down starting a bunch of drama and weird comments at me and my husband because apparently we looked at her when she spilled her milk and was walking around everywhere barefoot. She would not stop harassing us and even followed us up to our room recording by the way. No one helped or did anything in anyway. I calles the cops finally and they had arrived but they could not find her. The front desk woman had asked me to please talk to their manager to fix this situation and help us maybe fix this inconvenience. I finally agreed and what did he do, NOTHING. He had barely anything to say and in no way tried to fix this situation or satisfy his customers needs for this inconvenience. I understand that he couldnt take back what happened, but he did not care at all. I will not be going back or recommending them to anyone.
Bodde här 1 natt i april 2024
Svar från Customer Service 18 apr. 2024
Dear Kerri,Thank you so much for being our guest, and happy belated birthday to your husband. I'm sorry that this negative interaction with another guest spoiled the end of an otherwise great stay. I do not know how exactly circumstances unfolded between you and the other guest but if our staff could have done more and did not, then I sincerely apologize for our lack of action. We truly value you as a guest and hope that you will reconsider staying. I would love to have the opportunity to help you with a future stay, and I strongly encourage you to contact me directly at the hotel the next time you are traveling to Parsippany.Vincent SammartineHotel Manager

8/10 Bra

Marissa

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 3 nätter i april 2024
Svar från Customer Service 18 apr. 2024
Marissa, thanks for choosing to stay at the Hyatt House Parsippany and for rating us. We are glad to know you had a satisfying experience. We're eagerly anticipating your next visit to make it even more remarkable.

8/10 Bra

James

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 7 nätter i april 2024
Svar från Customer Service 15 apr. 2024
We appreciate you sharing this positive rating, James!The comfort of our guests is important to us so we can't wait to see you back again at Hyatt House Parsippany. We want to share an even more enjoyable experience with you next time.

10/10 Fantastiskt

Alexander

Gillade: Renlighet
Bodde här 1 natt i april 2024
Svar från Customer Service 9 apr. 2024
Alexander, thank you for choosing Hyatt House Parsippany and for your top rating. We are thrilled you had a wonderful stay and we look forward to welcoming you back for another seamless experience.

10/10 Fantastiskt

Isoline

Bodde här 1 natt i mars 2024
Svar från Customer Service 14 apr. 2024
Isoline, it's terrific to hear that you had a five-star experience at Hyatt House Parsippany. Thank you for your rating. We eagerly anticipate your next visit.

10/10 Fantastiskt

Tyray

Gillade: Renlighet och boendets skick och faciliteter
It was very clean and well maintained compared to the first Inn I visited. Keep up the great work!
Bodde här 2 nätter i mars 2024
Svar från Customer Service 21 mars 2024
Tyray, it's truly wonderful to read that you appreciated the cleanliness and well-kept quality of Hyatt House Parsippany. We really value your words of encouragement for our team to keep doing an excellent job in maintaining our hotel. Your satisfaction is our greatest reward. We look forward to welcoming you back in the near future.

10/10 Fantastiskt

lina

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
everything was good
Bodde här 2 nätter i mars 2024
Svar från Customer Service 19 mars 2024
Lina, it's wonderful to hear that your stay at Hyatt House Parsippany met your expectations. We appreciate your feedback and look forward to the opportunity to serve you again soon.

10/10 Fantastiskt

Samuel

Affärsresenär
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Wish parking was free. Any reason that it is not?
Bodde här 2 nätter i mars 2024
Svar från Customer Service 12 mars 2024
Samuel, we appreciate your positive feedback about Hyatt House Parsippany and understand your comments about the parking situation. For several reasons, including security and maintenance, there's a nominal fee attached. We believe our competitive parking cost aligns with providing the best service and experience possible for our guests. Your understanding in this instance is greatly appreciated. We look forward to hosting you again in the near future.

10/10 Fantastiskt

Myrtha

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Très bon hôtel, propre et très spacieux.
Bodde här 6 nätter i mars 2024
Svar från Customer Service 10 mars 2024
Myrtha, it's heartening to hear you found Hyatt House Parsippany to meet your expectations with its cleanliness and spaciousness. Your positive feedback is greatly appreciated, and we hope to welcome you back soon.

8/10 Bra

Mia

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
That i had to pay for parking 😒
Bodde här 2 nätter i februari 2024
Svar från Customer Service 3 mars 2024
Mia, thanks for sharing your feedback. We understand that the parking situation may have been unexpected. At Hyatt House Parsippany, all tariffs are outlined prior to booking to maintain transparency. We're grateful for your understanding and look forward to welcoming you back soon.

2/10 Väldigt dåligt

Poornanithila

Bodde här 1 natt i februari 2024
Svar från Customer Service 21 mars 2024
Poornanithila, we noticed you recently rated your stay and it appears we did not meet your expectations. We value all guest feedback and continuously strive to improve our offerings and service. We'll examine our services to see where we may have missed the mark. Do please consider giving us another chance, we would like an opportunity to give you a more enjoyable experience.

8/10 Bra

Verifierad resenär

Affärsresenär
Gillade: Renlighet och rummets bekvämlighet
Great but paid for parking :(
The hotel was amazing, but shame on them for charging for parking. $15 a day and it was in a place that parking was not at a premium. I've never paid for parking in a hotel like this. Because of that, I would have to really consider staying there again. The hotel was lovely, and the people were excellent, but I'm disappointed in Hyatt for charging parking.
Bodde här 4 nätter i februari 2024
Svar från Customer Service 18 feb. 2024
Anonymous, it's great to hear that you found Hyatt House Parsippany amazing and appreciated our dedicated colleagues. We understand your concerns about the parking fee, which is implemented to maintain the quality and safety of the amenity. We'll certainly note your feedback as we continue to improve guest experience. We hope you'd consider us again and we promise to strive to make your next stay worth it.

8/10 Bra

Claire

Gillade: Renlighet och rummets bekvämlighet
Hyatt
The front desk staff were very helpful. My room was great.
Bodde här 4 nätter i januari 2024
Svar från Customer Service 5 feb. 2024
Claire, it's great to hear that you found our team members at the front desk to be very helpful and your room to be effectively accommodating. At Hyatt House Parsippany, we aim to provide excellent service, and we look forward to your return.

10/10 Fantastiskt

Andreina

Affärsresenär, Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Excelent
Bodde här 1 natt i februari 2024
Svar från Customer Service 3 feb. 2024
Andreina, thank you for sharing your experience at Hyatt House Parsippany. It's wonderful to hear you found our services to be excellent. We appreciate your feedback and we're looking forward to your next visit.

10/10 Fantastiskt

Bhagya

Bodde här 6 nätter i januari 2024
Svar från Customer Service 21 mars 2024
Bhagya, it's wonderful to hear that your experience at Hyatt House Parsippany was enjoyable. We are grateful for your top-rated scoring on Expedia. We genuinely look forward to welcoming you back for another pleasant stay.

10/10 Fantastiskt

Christind

Reste med familjen
Gillade: Renlighet och rummets bekvämlighet
NJ hotel
The receptionist was very polite in spite of the very rowdy guests in the restaurant area. We were not able to get a meal because of the private party. Breakfast was also very loud because of the same people at the party. Not very condusive to staying at the hotel for Sunday morning. Otherwise hotel looks like it's furnishings were brand new. The only other complaint is why we have to pay parking when the 2 hotels on each side of us had free parking.
Bodde här 1 natt i januari 2024
Svar från Customer Service 25 jan. 2024
Christind, it's superb to learn that the politeness of our colleagues at the Hyatt House Parsippany and the freshness of our furnishings met your expectations. We regret, however, that the circumstances during your visit led to a disruption in your dining experiences and overall peace in the morning due to an event. Additionally, we note your concern over the parking charges. We can assure you that our prices are in line with many local area hotels, and we strive to deliver value in all other aspects of our service. We look forward to the opportunity to host you again soon, hopefully under calmer circumstances.

4/10 Dåligt

Doug

Svar från Customer Service 25 jan. 2024
Doug, we regret that our service didn't meet your expectations. We're continually working on improving guest experience and would appreciate any specific feedback you can provide. Your thoughts matter to us and will undoubtedly aid our advancement.

8/10 Bra

Mohamad

Bodde här 2 nätter i januari 2024
Svar från Customer Service 24 jan. 2024
Mohamad, thank you for taking the time to rate your stay at Hyatt House Parsippany. We value your feedback, and are glad to see you had a satisfactory experience. We look forward to welcoming you back in the future.

10/10 Fantastiskt

Terbert

Bodde här 1 natt i januari 2024
Svar från Customer Service 21 jan. 2024
Thank you for the fantastic rating, Terbert!It's outstanding you had such a wonderful experience at Hyatt House Parsippany. We care about the satisfaction of our guests. We can't wait to see you again soon!

10/10 Fantastiskt

Laverne

Bodde här 2 nätter i januari 2024
Svar från Customer Service 4 feb. 2024
Laverne, thank you for your generous rating! Such delightful feedback encourages our colleagues at Hyatt House Parsippany to maintain their excellent service. Looking forward to your next visit!

8/10 Bra

William

Gillade: Renlighet och boendets skick och faciliteter
I thing i didn't like was i had too pay to park in there lot. I never had to do that in any hotel i have ever stayed at. I will definitely think twice before staying there again.
Bodde här 3 nätter i januari 2024
Svar från Customer Service 14 jan. 2024
William, your feedback is appreciated and your concerns regarding the parking charge is noted. It's somewhat unusual to have such charges at our locations and we understand your surprise. Nonetheless, we're glad you thought of staying with us. Do give Hyatt House Parsippany another consideration in the future as we're committed to offering you a service that suits your needs best.

8/10 Bra

Marc

Reste med sin partner
Gillade: Renlighet och boendets skick och faciliteter
The one negative was being charged for parking............
Bodde här 1 natt i januari 2024
Svar från Customer Service 13 jan. 2024
Marc, thank you for your feedback. It's regrettable you weren't fully pleased with the parking arrangements. Hyatt House Parsippany is dedicated to ensuring guest satisfaction, so we've duly noted your concern. We hope to have an opportunity to better serve you in the future.

10/10 Fantastiskt

Mark

Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Customer Service 13 jan. 2024
Thank you for the 5/5 rating, Mark!It's excellent you enjoyed your time at Hyatt House Parsippany so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.

6/10 Okej

Kathie

Reste med familjen
Gillade inte: Renlighet och rummets bekvämlighet
Bodde här 3 nätter i januari 2024
Svar från Customer Service 11 jan. 2024
Thank you for sharing your feedback, Kathie.We strive to share an enjoyable experience with all of our guests. We hope to host you again soon so we can share a more memorable visit with you.

6/10 Okej

Halima

Bodde här 3 nätter i december 2023
Svar från Customer Service 13 jan. 2024
Halima, it seems you had a mixed experience during your stay. We want all of our guests to leave with positive memories. As such, any additional comments and suggestions would be welcome to help us refine our accommodations and services. We hope to welcome you back in the future, aiming for a better stay next time.

6/10 Okej

ELVIN, Temple Hills

Bodde här 4 nätter i december 2023
Svar från Customer Service 28 jan. 2024
Thank you for sharing your feedback, Elvin.We strive to share an enjoyable experience with all of our guests. We hope to host you again soon so we can share a more memorable visit with you.

10/10 Fantastiskt

Kerry

Bodde här 2 nätter i december 2023
Svar från Customer Service 13 jan. 2024
Thank you for taking the time to leave this wonderful rating, Kerry! We hope to see you again soon at Hyatt House Parsippany so we can share yet another amazing experience!

6/10 Okej

deen

Bodde här 1 natt i december 2023
Svar från Customer Service 9 jan. 2024
Deen, thank you for taking the time to rate your stay. It seems we didn't quite meet your expectations this time around. We value your feedback and will use it to reassess our efforts in providing a better guest experience in the future. We hope you will consider giving us another opportunity on your next visit.

10/10 Fantastiskt

Kwasi

Gillade: Renlighet och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från Customer Service 8 jan. 2024
Thank you for this excellent rating, Kwasi!We're always working hard to provide a high-quality experience for all of our guests so It's wonderful to hear that you had such an enjoyable stay at Hyatt House Parsippany! We'd love to host you again someday for yet another unforgettable visit.

10/10 Fantastiskt

Nirmal

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Bodde här 3 nätter i december 2023
Svar från Customer Service 13 jan. 2024
Nirmal, we're thrilled to hear that you had a great stay at the Hyatt House Parsippany! Your fantastic rating is much appreciated. We hope to welcome you back for another pleasant experience soon. Thank you for choosing to stay with us!

10/10 Fantastiskt

Carlos

Bodde här 3 nätter i december 2023
Svar från Customer Service 23 jan. 2024
Carlos, it's excellent to know you had a wonderful stay at the Hyatt House Parsippany. Your high rating deeply motivates and encourages our team. We appreciate your feedback and are eager to have you visit again in the future!

2/10 Väldigt dåligt

DAYMION

Bodde här 4 nätter i december 2023
Svar från Customer Service 24 jan. 2024
Daymion, your rating suggests your experience didn't meet expectations. We’d appreciate learning more about your stay to improve for future visits. We hope you'll consider giving us another opportunity to meet your expectations.

8/10 Bra

Bill

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Property & room was good. Room was spacious & clean. Shower door was difficult to slide(reported) would be the only room negative. An oversight on my part was finding out there was a fee to park. I fail to rationalize the purpose in charging for onsite parking separate from the room. Maybe the room rate is the bait.
Bodde här 3 nätter i december 2023
Svar från Customer Service 13 jan. 2024
Bill, we're very pleased to hear you found the Hyatt House Parsippany room to be spacious and clean. We understand your concerns regarding the shower door and our parking policy. Your feedback is certainly appreciated and will be taken into account as we continuously aim to improve our service. We hope to welcome you back in the future, offering an even more pleasant experience.

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet och rummets bekvämlighet
comfortable stay
The hotel is good overall. 1. nice and clean room with large windows 2. location is not too far from NYC 3. lots of restaurants in 5mile radius 4. even though we arrived late, had to wait 30mins for our room to be cleaned 5. Breakfast is complimentary and nice 6. Parking is PAID ($15 per day), but it could have been free 7. The shower gel was near empty and had to bath with the bar soap from hand wash. 8. One of the breaker switch was off and hence few lighting and TV was not working. Even the TV remote was missing. Had to call service to fix it up.
Bodde här 1 natt i december 2023
Svar från Customer Service 4 jan. 2024
The Hyatt House Parsippany is glad that you found your room to be well-maintained and appreciated the location and range of nearby dining options. We value your acknowledgment of the complimentary breakfast we offer our valued guests. We regret the slight delay in room readiness upon your late arrival and the issues encountered with the bathroom amenities and some of the room facilities. Rest assured, our dedicated team members are always eager to assist and rectify any concerns you may have. We hope you’ll consider us for a future visit to demonstrate our commitment to your comfort.

8/10 Bra

Darchelle

Reste med familjen
Gillade: Rummets bekvämlighet
Bodde här 3 nätter i december 2023
Svar från Customer Service 4 jan. 2024
Darchelle, it's great to hear that your stay at Hyatt House Parsippany aligned with your expectations. We appreciate your feedback and look forward to the next opportunity to host you with another satisfying visit.

10/10 Fantastiskt

jeffrey, PASSAIC

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från Customer Service 13 jan. 2024
Thanks, Jeffrey! It's outstanding your time at Hyatt House Parsippany was fantastic. We can't wait until your next visit!

10/10 Fantastiskt

Erlyn

Gillade: Rummets bekvämlighet
Gillade inte: Renlighet
Stay was good. Sheets and towels was dirty.
Bodde här 1 natt i december 2023
Svar från Customer Service 1 jan. 2024
Erlyn, it's disheartening to note that there was a concern with the cleanliness during your stay. Rest assured, Hyatt House Parsippany prioritizes cleanliness and comfort above all. Your comment will be shared with our housekeeping team members for further review to improve our services. Despite this, we're glad to know your stay was enjoyable overall. We do hope to welcome you back in the future.

10/10 Fantastiskt

Keziah

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
I enjoyed my time so much at this hotel that I extended my stay! I wish the bar and restaurant opened but it was holiday time.
Bodde här 1 natt i december 2023
Svar från Customer Service 1 jan. 2024
Keziah, it's fantastic to hear that you enjoyed your time at Hyatt House Parsippany so much that you extended your stay! It's unfortunate that you weren't able to experience our bar and restaurant due to the holiday season. Next time you stay, we hope they will be open for your enjoyment. Thank you for choosing us and for your positive review. We look forward to welcoming you back.

10/10 Fantastiskt

Alberto

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från Customer Service 13 jan. 2024
Thanks for the perfect rating, Alberto!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at Hyatt House Parsippany.