Alla recensioner som visas är recensioner från verkliga gäster. Endast resenärer som har bokat en vistelse med oss kan publicera en recension. Vi verifierar recensioner i enlighet med våra riktlinjer och publicerar alla recensioner, både positiva och negativa.Mer informationÖppnas i ett nytt fönster
10 - Fantastiskt i betyg. 102 av 334 recensioner" "
10 - Fantastiskt
102
8 - Bra i betyg. 161 av 334 recensioner" "
8 - Bra
161
6 - Okej i betyg. 50 av 334 recensioner" "
6 - Okej
50
4 - Dåligt i betyg. 12 av 334 recensioner" "
4 - Dåligt
12
2 - Väldigt dåligt i betyg. 9 av 334 recensioner" "
2 - Väldigt dåligt
9
8,6/10
Renlighet
8,4/10
Personal och service
8,2/10
Bekvämligheter
8,2/10
Boendets skick och faciliteter
8,2/10
Hållbarhet
Recensioner
8/10 Bra
Dan
Reste med sin partner
10 nov. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Tysta rum.
Dan
Bodde här 14 nätter i oktober 2023
Svar från The Management 13 nov. 2023
Dear valued guest, Thank you very much for taking time to share your feed back regarding quiet room May I take this opportunity to Thank you again for staying with us and look forward to welcoming you back again. Sincerely yours, The Management
6/10 Okej
Jovo
14 feb. 2019
Gillade: Renlighet, personal och service och rummets bekvämlighet
Så där
All personal var trevlig och hjälpsamma, men rummen var slitna, rummen kändes fuktiga pga av ac, tror jag.
Wifi var dåligt, de försökte att fixa den, men enligt mig lyckades det inte.
Jovo
Bodde här 4 nätter i februari 2019
Svar från The Management 17 feb. 2019
Dear Guest,
Thank you very much for your candid review of your recent stay at our hotel.
Your feedback is extremely valuable to us, as we strive to improve with each and every stay.
I greatly appreciate your comments about aspects of the room that need updating.
We have implement many of these upgrades to the property.
Our rooms are getting touch up, air cons treatments, and upgrade in-room accessories, and much more!
In taking great care of our hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere.
Once again, please accept my sincere apologies for any inconvenience caused, and thank you for the time you have taken to provide us with your feedback and we have noted your good comments on our staff friendliness. We hope to see you back again to show our improvements.
With best regards,
The Management
10/10 Fantastiskt
cecilia
9 feb. 2019
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Toppenhotell
Väldigt trevligt hotell med nära till allt. Stort fint rum med utsikt mot poolen. Rent och frächt. Servicen var bra, hjälpsam och vänlig personal i receptionen. God frukost. Har bara positivt att säga och återkommer gärna.
cecilia
Bodde här 1 natt i februari 2019
Svar från The Management 15 feb. 2019
Dear Cecilia,
Thank you very much for staying with us. We are happy to read that your expectations was met and have noted the good comments from you on our hotel cleanliness, breakfast, location and staff service. Thank you again and welcome back.
Best regards,
The Management
10/10 Fantastiskt
Verifierad resenär
13 nov. 2018
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Centara hotels allways nice
Very nice and clean hotel; with a great pool and pool bar. Nice and friendly staff.
Verifierad resenär
Bodde här 8 nätter i oktober 2018
Svar från The Management 17 nov. 2018
Dear Guest,
Thank you very much for staying with us. We are very pleased to see that you enjoyed your stay and have noted the good comments on our nice and clean hotel and friendly staff. Sunny Thai regards
The Management
10/10 Fantastiskt
Fredrik
8 nov. 2018
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Valdigt bra
Harligt rum , trevlig personal samt valdigt bra sang.
Fredrik
Bodde här 2 nätter i november 2018
Svar från Jonas 17 nov. 2018
Hej Fredrik
Thank you very much for staying with us. We are very happy to read that all your expectations was met and we hope to see you back soon again. Sunny Thai Regards. The Management
8/10 Bra
jussi
7 nov. 2018
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Ett bra hotell till ett bra pris!
Bra hotell, god frukost, trevlig personal. Närområde var inte så trevlig.
jussi
Bodde här 1 natt i november 2018
Svar från Jonas 17 nov. 2018
Hej Jussi.
Thank you very much for this great feedback. I will share it with the team. Welcome back!
Sunny Thai Regards
Jonas Sjostedt
General Manager
8/10 Bra
Verifierad resenär
15 aug. 2018
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great option
Shuttle bus for transportation to central Festival (Shopping mall)
Good gym and very good hotel service. Helpful staff. Huge pool.
Verifierad resenär
Bodde här 1 natt i augusti 2018
Svar från The Management 25 aug. 2018
Dear Guest,
Warm Greeting from Centara Nova Hotel & Spa. Thank you for staying with us sharing your good experience from your stay. We will share the good feed back on our Free of charge Shuttle service, Fitness centre and our helpful staff. Thank you again and we hope to see you back soon. Sunny Thai Regards. The Managment
8/10 Bra
Torsten
30 jan. 2017
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Rummets bekvämlighet
Ganska nybyggt Fri transport till city varje timme
Bra hotell på lugna gata. Boka rum mot Polen, tyst läge.
Torsten
Svar från The Management 27 feb. 2017
Dear Valued Guest,
Thank you very much for taking your time to write a good review with nice feedback to our hotel product and our service. We hope that we will have another opportunity to welcome you back in the near future.
Sincerely yours,
The Management
10/10 Fantastiskt
Natalia
25 dec. 2016
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Finns inget bättre hotell i Pattaya
Perfekt 4 star hotell! Allt va perfekt,städning varje dag, god frukost och trevlig och tillmötesgående personal
Natalia
Svar från Jonas S 24 apr. 2018
Thank you!
The Management
10/10 Fantastiskt
Natalia
22 dec. 2016
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Prisvärd och fint hotell
Fint och rent rum, välskött hotell och bra service. Frukostbuffé är god men lessnar på den efter ett par dagar. Poolen va också fin men ligger tyvärr för det mesta i skugga annars hade det varit 5stjärnor från mig// Kräsen och van resenär
Natalia
Svar från Jonas S 24 apr. 2018
Thank you!
The Management
8/10 Bra
Verifierad resenär
5 feb. 2016
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra Hotell
Ganska fint hotell i Centralla Pattaya men ligger lite av sides in bland inhemskt område.
Verifierad resenär
Svar från The Management 23 juli 2016
Dear Guest,
Warmest greetings from the Centara Nova Hotel & Spa Pattaya.
Thank you for choosing to stay with us whilst your recent holiday in Pattaya.
We are happy to read that you were impressed by so many aspects of your stay. Your kind compliments have been passed on.
We look forward to welcoming you back soon to relax.
Kind regards,
The Management
8/10 Bra
Verifierad resenär
3 juni 2015
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good hotel
Nice room with balcony, wifi a bit edgy sometimes, great service and cleaning staff.
Verifierad resenär
Svar från The Management 17 okt. 2015
Dear Guest,
Thank you very much for having taken the time to spend in rating your feed back after your stay at the hotel.
Your very kind comments are much appreciated and will be relayed to the team.
We are glad to hear that you enjoyed your stay with us and happy with our room, services and facilities as per your positive ratings.
Thank you once again for your feedback and we look forward to seeing you again soon.
Yours sincerely
The Management
6/10 Okej
Verifierad resenär
25 jan. 2015
Gillade: Boendets skick och faciliteter och rummets bekvämlighet
Verifierad resenär
Svar från Jonas S 24 apr. 2018
Thank you!
The Management
8/10 Bra
Ronny, Göteborg
24 jan. 2015
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Rent och snyggt
Bra och modernt hotell. Lite långt till stranden bara
Ronny
Svar från The Management 17 okt. 2015
Dear Guest,
Thank you very much for your kind feedback following your visit at the hotel.
We are delighted to learn that you enjoyed the overall hotel service and surrounding.
We will share your comments with the team, these will certainly serve as encouragement for us to continue improving the
standard of our services.
We hope to welcome you back and stay with us at the hotel on your next visit to Pattaya.
Yours sincerely,
The Management
8/10 Bra
Claes, Stockholm
14 jan. 2015
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good value !
Vi bodde först på boutique och spa två nätter, läget var lite "off" så vi bytte till Centara Nova tredje natten så vi kunde använda de förnämliga kommunikatiorna i Pattaya. Det första krävde shuttle buss som i och för sig fungerade bra men "tidstjuv" . Frukostarna var utmärkt på båda, inget att anmärka på. Personalen var mycket trevlig på båda hotellen. En liten passus, första hotellets lägesbeskrivning på hotels.com sida stämmer ej med verkligheten. I förhållande till det vi betalde fick vi väldigt mycket för pengarna.
Claes
Svar från The Management 17 okt. 2015
Dear Guest,
Thank you very much for having taken the time to spend in rating your feed back after your stay at the hotel.
Your very kind comments are much appreciated and will be relayed to the team.
We are glad to hear that you enjoyed your stay with us and happy with our room, services and facilities as per your positive ratings.
Thank you once again for your feedback and we look forward to seeing you again soon.
Yours sincerely
The Management
8/10 Bra
Mats, Stockholm
7 jan. 2015
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Clean and very friendly in Pattaya
Very nice hotel with friendly staff. Can recommend for every traveller.
Mats
Svar från The Management 17 okt. 2015
Dear Guest,
Thank you very much for having taken the time to spend in rating your feed back after your stay at the hotel.
Your very kind comments are much appreciated and will be relayed to the team.
We are glad to hear that you enjoyed your stay with us and happy with our room, services and facilities as per your positive ratings.
Thank you once again for your feedback and we look forward to seeing you again soon.
Yours sincerely
The Management
8/10 Bra
peter, ok
16 sep. 2014
Gillade: Renlighet, personal och service och rummets bekvämlighet
ok hotel
ok hotell , bra service, bra frukost, men hotellet är slitet.
peter
Svar från Jonas 24 apr. 2018
Thank you!
The Management
6/10 Okej
Therese, SE
3 sep. 2014
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Inte centralt läge men mycket trevligt hotell i övrigt och helt ok service!
Therese
Svar från Jonas 24 apr. 2018
Thank you!
The Management
8/10 Bra
Robin, Stockholm
29 apr. 2014
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra hotell med lite sämre läge
Över lag ett bra hotell med bra service. Rätt höga priser på området, men ändå rätt nära restauranger som erbjuder lite mer prisvärda alternativ. Lite dyrare än vad jag skulle vilja betala, men då stannade vi inte tillräckligt länge för att nyttja alla bekvämligheter. Det är en transportsträcka för att ta sig till "händelsernas centrum" men å andra sidan ligger det nära bussterminalen om man vill resa vidare.
Robin
Svar från Jonas 24 apr. 2018
Thank you!
The Management
10/10 Fantastiskt
Svenskt par
30 jan. 2013
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Lyxigt hotell
Mycket trevligt hotell med en fin service
Svenskt par
Svar från Jonas 24 apr. 2018
Thank you for the feed back!
The Management
8/10 Bra
Verifierad resenär
22 jan. 2013
Gillade: Renlighet, personal och service och rummets bekvämlighet
Verifierad resenär
Svar från Jonas 24 apr. 2018
Thank you for the feed back!
The Management
8/10 Bra
Nadia, Little River
23 feb. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
It was good!
Nadia
Bodde här 11 nätter i februari 2024
Svar från The Management 26 feb. 2024
Dear Nadia,Thank you for taking the time to share your stay feedback. We are glad to read the high rating. May I take this opportunity to thank you again for staying with us and we sincerely hope having an opportunity to welcome you back. Sincerely yours, The Management
6/10 Okej
Jani
1 feb. 2024
Gillade: Personal och service
Jani
Bodde här 2 nätter i januari 2024
Svar från The Management 26 feb. 2024
Dear Jani,Thank you for taking the time to share your stay feedback. We are glad to read the high rating. May I take this opportunity to thank you again for staying with us and we sincerely hope having an opportunity to welcome you back. Sincerely yours, The Management
10/10 Fantastiskt
Philippe
Reste i grupp
18 jan. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Philippe
Bodde här 3 nätter i januari 2024
8/10 Bra
Brett, Croydon
16 dec. 2023
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Brett
Bodde här 1 natt i december 2023
Svar från The Management 23 dec. 2023
Dear guest,Thank you very much for taking time to rate us. May i take this opportunity again for staying with us and i look forward to welcoming you back again Sincerely yours, The Management
10/10 Fantastiskt
daniel
15 dec. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
personnel adorable et à l'écoute. merci et à bientôt
daniel
Bodde här 4 nätter i december 2023
Svar från The Management 23 dec. 2023
Dear valued guest,Thank you very much for taking time to share your feed back. We are glad to hear that you had a pleasant stay with us recently. It is always encouraging for us to learn that our guests are satisfied with our services and facilities as it is what we strive for everyday. May i take this opportunity again for staying with us and i look forward to welcoming you back again for a more delightful experience. Sincerely yours, The Management
6/10 Okej
Taiki
6 dec. 2023
Gillade inte: Boendets skick och faciliteter
Taiki
Bodde här 4 nätter i december 2023
Svar från The Management 23 dec. 2023
Dear guest,Thank you very much for taking time to rate us. May i take this opportunity again for staying with us and i look forward to welcoming you back again Sincerely yours, The Management
8/10 Bra
Adesanmi
29 nov. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good points about the hotel was the very comfortable bed and pillows that guaranteed a peaceful sleep each night.
Breakfast was okay with a wide choice options.
Area is not noisy .
The staff were kind to offer me 30 minutes late checkout till 12.30pm.
The hotel failed on the dodgy safety box in my room.
After inputting the 4 digit code I noticed that the safe opened by just pressing one of the numbers only!
I didn’t report to get it fixed as I was only there for 2 days but considering that nothing was stolen from the safe, it also speaks well about the honest integrity of the staff.
So overall I would gladly stay at this hotel again.
Adesanmi
Bodde här 2 nätter i november 2023
Svar från The Management 23 dec. 2023
Dear valued guest,Thank you very much for taking time to share your feed back. We are glad to hear that you had a pleasant stay with us recently. It is always encouraging for us to learn that our guests are satisfied with our services and facilities as it is what we strive for everyday. May i take this opportunity again for staying with us and i look forward to welcoming you back again for a more delightful experience. Sincerely yours, The Management
8/10 Bra
Kenneth
Reste med sin partner
20 nov. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Will come again
Kenneth
Bodde här 14 nätter i oktober 2023
Svar från The Management 23 dec. 2023
Dear guest,Thank you very much for taking time to share your feed back. We are glad to hear that you had a pleasant stay with us recently. It is always encouraging for us to learn that our guests are satisfied with our services and facilities as it is what we strive for everyday. May i take this opportunity again for staying with us and i look forward to welcoming you back again for a more delightful experience. Sincerely yours, The Management
10/10 Fantastiskt
Mineshakumar Ramubhai
15 nov. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was i excellent as i stayed here before and i would highly recommend anybody to stay here.
Mineshakumar Ramubhai
Bodde här 11 nätter i november 2023
Svar från The Management 16 nov. 2023
Dear Mr. Mineshakumar Ramubhai, Thank you for taking the time to write this review. We are glad to hear that you had a pleasant stay with us recently. It is always encouraging for us to learn that our guests are satisfied with our services and facilities as it is what we strive for every day. May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more delightful experience. Sincerely yours, The Management
10/10 Fantastiskt
Karl Raymond
Reste med sin partner
20 okt. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel is in a great central position, the rooms and facilities are very good. The jewel in the crown is the staff, they are simply amazing.
Karl Raymond
Bodde här 11 nätter i oktober 2023
Svar från The Management 24 okt. 2023
Dear Karl Raymond,Thank you very much for taking time to share your feed back. We are glad to hear that you had a pleasant stay with us recently. It is always encouraging for us to learn that our guests are satisfied with our service and facilities as it is what we strive for everyday. May i take this opportunity again for staying with us and i look forward to welcoming you back again for a more delightful experience. Sincerely yours, The Management
10/10 Fantastiskt
meridian
16 sep. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Exceptionall customer service
meridian
Bodde här 15 nätter i augusti 2023
Svar från The Management 19 sep. 2023
Dear Guest,Thank you very much for taking time to share your feedback with a high rating. We are glad to hear that you had a pleasant stay with us. Your positive high light to the team members is highly appreciated. We will happily share your kind comments with our teams. May I take this opportunity to Thank you again for staying with us and i look forward to welcoming you back again for a more delightful experience. Sincerely yours, The Management
10/10 Fantastiskt
Hugues
Reste med familjen
22 aug. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
They were very welcoming, and the service was excellent.
Hugues
Bodde här 6 nätter i augusti 2023
Svar från The Management 31 aug. 2023
Dear, Mr. Hugues,Thank you very much for taking the time to share your feed back. We are glad to hear that you had a pleasant stay with us. Your positive highlight to the team members is highly appreciated. We will happily share your kind comments with our teams.May I take this opportunity to thank you again for staying with us and I look forward to Welcoming you back again for a more delightful experience.Sincerely yours,The Management
10/10 Fantastiskt
Mineshakumar Ramubhai
6 aug. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything i expected
Mineshakumar Ramubhai
Bodde här 6 nätter i juli 2023
Svar från The Management 9 aug. 2023
Dear Mr. Mineshhakumar Thank you so much for staying at Centara Nova Hotel & Spa Pattaya and Thank you very much for giving us 5 star rate.. We are very much look forward to your next stay.
10/10 Fantastiskt
Carsten
23 juni 2023
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Sehr angenehmer Aufenthalt.
Carsten
Bodde här 25 nätter i maj 2023
Svar från The Management 1 juli 2023
Dear Carsten,Many thanks for having chosen our hotel for your holiday. We are very glad to read the high rating. we hope to have an opportunity to welcome you back.Kind regards,The Management
10/10 Fantastiskt
Brandon
18 juni 2023
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Absolutely amazing experience. All the staff where very friendly and helpful nothing but smiles and great service. Hotel is very clean and well kept and quite and not so far from the nightlife but far enough to get great sleep. Only issue I had was my sheets not being cleaned as much as I wanted them to be. A will be going again in the future.
Brandon
Bodde här 16 nätter i maj 2023
Svar från The Management 1 juli 2023
Dear Brandon,Thank you for choosing our Hotel for your holiday. It is our sincere pleasure to have you with us. We truly appreciate the amazing feedback you have shared and pass along your appreciation to our entire team as it is feedback such as yours that provides motivation to continue delighting our future guests.Kindest regards,The Management
4/10 Dåligt
Sudarat
18 juni 2023
Sudarat
Bodde här 1 natt i juni 2023
Svar från The Management 1 juli 2023
Dear Khun SUdarat,Thank you for staying with us and sharing your stay feedback. We hope you enjoyed your stay with us. You are welcome to contact the hotel directly for any further comments.Kind regards,The Management
10/10 Fantastiskt
Scott David
14 apr. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice place - value for money
Scott David
Bodde här 9 nätter i april 2023
8/10 Bra
HaeSung
31 mars 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
저렴한 가격에 편하게 지낼수 엤는 호텔
2nd로드 에서 한 10분 걸어 들어가야 하는 지리적 불편함이 있습니다.
HaeSung
Bodde här 7 nätter i mars 2023
8/10 Bra
Dave
Reste i grupp
27 mars 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was a cheap property but a bit dated and not close to the beach but overall happy with the hotel and nice staff.
Dear Nunoo,We are sorry to see that you did not enjoy your overall stay. We have taken your feedback on board, and we will strive to make improvements accordingly. To further show our deepest apologies and gratitude, we wish to contact you personally to discuss this further. Kind regards, The Management
8/10 Bra
toshihiro
Reste i grupp
10 feb. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Dear Toshihiro,Thank you for choosing in our hotel for your holiday. It is our sincere pleasure to have you with us. We greatly appreciate your feedback, as it helps us to improve and provide a better experience and sincerely hope that we can have an opportunity to welcome you back.Kind regards,The Management
10/10 Fantastiskt
Jason
7 feb. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great hotel,friendly staff,close to everything you need. I would definitely recommend this hotel.
Jason
Bodde här 10 nätter i januari 2023
Svar från The Management 14 feb. 2023
Dear Jason,Thank you for choosing our Hotel for your family holiday. We are exceptionally thankful for your incredible feedback and for your great review!We are delighted that you had an amazing stay. We hope to welcome you and your family back soon to our hotel.Kind regards,The Management
10/10 Fantastiskt
Khaled
3 feb. 2023
Khaled
Bodde här 6 nätter i januari 2023
Svar från The Management 14 feb. 2023
Dear Khaled,Thank you for choosing our Hotel for your family holiday. We are exceptionally thankful for your incredible feedback and for your great review!We are delighted that you had an amazing stay. We hope to welcome you and your family back soon to our hotel.Kind regards,The Management
8/10 Bra
IOANNIS
Reste i grupp
25 jan. 2023
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Gillade inte: Renlighet
Staf ok
IOANNIS
Bodde här 10 nätter i januari 2023
Svar från The Management 31 jan. 2023
Dear Valued Guest,It was our great pleasure to be your accommodation in Pattaya. We are glad to know that you had a wonderful stay. Guest satisfaction is our top priority, and we strive to make each and every guest feel comfortable while staying with us. Your kind words are very much appreciated and are truly an encouragement for our whole team. Once again, our most sincere thanks for your feedback. We hope to welcome you back soon.Kind regards,The Management
8/10 Bra
Hoi Loon
3 jan. 2023
Gillade: Renlighet, personal och service och bekvämligheter
The facilities like light at the wardrobe broke. Cleaning service switch although on, must still inform reception.
Hoi Loon
Svar från The Management 7 jan. 2023
Dear Hoi Loon,Thank you for sharing your review as your valuable feedback is essential in our continuous efforts to improve our service and offerings. Please allow us to share that your comments have been duly noted and will be reviewed to ensure we consistently delight and meet guests expectations. We hope to welcome you back for a more seamless experience.Kind regards,The Management
2/10 Väldigt dåligt
Mehdi
Reste i grupp
21 dec. 2022
Gillade inte: Personal och service
Je n’ai rien apprécié dans cet hôtel
Le réceptionniste pas commerciale du tout et parle méchamment en dirait je suis en mendiant hors que je paye un service
Hôtel à éviter
Mehdi
Svar från The Management 30 dec. 2022
Dear Mehdi,We are sorry to see that you did not enjoy your overall stay. We have taken your feedback on board, and we will strive to make improvements accordingly. To further show our deepest apologies and gratitude, we wish to contact you personally to discuss this further. Sincerely yours, The Management
10/10 Fantastiskt
Tyler
14 dec. 2022
Gillade: Renlighet och rummets bekvämlighet
Great stay at friendly, central location
Tyler
Bodde här 8 nätter i december 2022
Svar från The Management 30 dec. 2022
Dear Tyler,Thank you for choosing to stay with us for your holiday. We are exceptionally thankful for your incredible feedback and for your great review of Centara Nova Hotel!We are delighted that you had an amazing stay. We hope to welcome you back soon to our hotel.Kind regards,The Management
8/10 Bra
Nicholas
23 nov. 2022
I am happy with my stay at this hotel. The staff seemed pleasant enough in when it came to communication. I thought it was a little more upmarket with what the pictures show. Massage service and pool were big plus in my opinion.
Nicholas
Bodde här 11 nätter i november 2022
Svar från The Management 30 dec. 2022
Dear Nicholas,Thank you for choosing in our hotel for your holiday. It is our sincere pleasure to have you with us. We greatly appreciate your feedback, as it helps us to improve and provide a better experience and sincerely hope that we can have an opportunity to welcome you back.Kind regards,The Management
8/10 Bra
Gilles
Reste i grupp
15 okt. 2022
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Le séjour s’est très bien passé, personnel à l’écoute.
Dommage que le restaurant et le bar étaient fermés.