Dear Mr. Sahbaei Razavi,Thank you for your positive review! We're honored that you consider the Royal Cliff Beach Hotel as the best hotel in Pattaya. Your words mean a lot to us, and we're glad you found the experience worth it. We hope to welcome you back soon in our resort.With my best regards,Thibault SellierHotels Group ManagerRoyal Cliff Hotels Group

Dear Mr. Sahbaei Razavi,Thank you very much for staying with us. We work hard to make our guests happy and we really do appreciate your feedback! Thank you very much once again & we are all looking forward to welcome you once again here at Royal Cliff Hotels Group. It was a pleasure to have you as our guest.Best regards, Royal Cliff Hotels Group

Dear Mr. Maaneskioeld,Thank you very much for staying with us. We work hard to make our guests happy and we really do appreciate your feedback! Thank you very much once again & we are all looking forward to welcome you once again here at Royal Cliff Hotels Group. It was a pleasure to have you as our guest.Best regards, Royal Cliff Hotels Group

Dear Valued Guest,Thank you for taking the time to share your experience at the Royal Cliff Beach Hotel.We are glad to hear that you enjoyed the location and that our housekeeping team met your expectations.We apologize for the inconvenience you experienced during the check-in process and your issue with breakfast, it was a very busy period which leaded to those issues.We take your feedback seriously and will work with our team to improve these areas.It's great to know that you found our staff to be friendly and service-minded. Our team strives to provide exceptional service to all of our guests, and we are pleased to hear that they made a positive impact on your stay.Thank you again for your review, and we hope to have the opportunity to welcome you back in the future.With my best regards,Thibault SellierHotels Group ManagerRoyal Cliff Hotels Group

Dear Valued Guest, Warm greetings from the Royal Cliff Hotels Group- “The State of Exclusivity and Fascination”! We would like to thank you for taking the time to share your experience following your recent stay at the Royal Cliff Beach Hotel. We were delighted to learn that you had a wonderful stay with us and were satisfied with the facilities and services we offer to our esteemed guests. Thank you for highlighting the variety of swimming pools situated across the resort, it is great to know you enjoyed them to the fullest. We are looking forward to welcoming you back for another great stay. It was a pleasure to have you as our guest! Best regards,

Dear Valued Guest, Warm greetings from the Royal Cliff Hotels Group- The State of Exclusivity and Fascination! We would like to thank you for taking the time to share your experience with us and other travelers following your recent stay at the Royal Cliff Beach Hotel. We are saddened to receive such a review and to learn that the expectations of your stay were not met. Should any guests booked through Expedia.com have questions and concerns regarding the terms and conditions of their bookings, we kindly suggest contacting Expedia.com customer support to have them addressed. Thank you again for staying with us. It was a pleasure to have you as our guests. Best regards,

Dear Valued Guest, Warm greetings from the Royal Cliff Hotels Group- “The State of Exclusivity and Fascination”! We would like to thank you for taking the time to share your experience with us and other travelers following your recent stay at the Royal Cliff Beach Hotel. We were delighted to learn that you had a great stay with us and were satisfied with the facilities and services we provide to our esteemed guests. Thank you for choosing us and we are looking forward to welcoming you back again soon. It was a pleasure to have you as our guest! Best regards,

Dear Valued Guest, Thank you for taking the time to share your feedback with us. We were delighted to know you enjoyed your stay. We are looking forward to welcoming you back soon. Best regards,

Dear Valued Guest, Thank you for taking the time to share your review with us. We are delighted to know you were satisfied with your stay. We are looking forward to welcoming you back again. Best regards,

Dear Valued Guest, Thank you for taking the time to share your review with us. We are delighted to know you were satisfied with your stay. We are looking forward to welcoming you back again. Best regards,

Dear Valued Guest,Thank you for your review and for choosing to stay with us.We are thrilled to hear that you found our property stunning, with unbeatable views, a beautiful pool, and amazing service. Your kind words about our staff are greatly appreciated.We sincerely apologize for the inconvenience you experienced with the smell in your room and for having to move twice. Please rest assured that we take such matters seriously and are actively working to address this issue to ensure it does not recur.We appreciate your feedback and hope that despite this, you were able to enjoy the other aspects of your stay. Should you reconsider staying with us in the future, we would love the opportunity to provide you with an even better experience.With my best regards,Thibault SellierHotels ManagerRoyal Cliff Hotels Group

Dear Valued Guest,Thank you very much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an excellent experience with us. Providing top-notch service and ensuring our guests' satisfaction is always our priority, and it's incredibly rewarding to know that we succeeded in meeting your expectations.We appreciate your kind words and your support. Should you find yourself in our area again, we would be delighted to welcome you back for another exceptional stay.Warm regards,Royal Cliff Hotels Group

Dear Ms. Lor,Thank you very much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an excellent experience with us. It's fantastic to know that you appreciated our facilities, the private beach, the magnificent Sky Aquarium and stunning sunset view. Providing top-notch service and ensuring our guests' satisfaction is always our priority, and it's incredibly rewarding to know that we succeeded in meeting your expectations.We appreciate your kind words and your support. Should you find yourself in our area again, we would be delighted to welcome you back for another exceptional stay.Warm regards,Royal Cliff Hotels Group

Dear Mr. Boldini,We sincerely apologize for the inconvenience you experienced during your stay. We regret that the dampness in your room caused your belongings to get wet, including your clothes and electronic items.Upon receiving your feedback, we immediately addressed the issue by drying and thoroughly cleaning your room. We understand the importance of a comfortable and pleasant stay, and it is disappointing to hear that we fell short of your expectations in this regard.We have taken steps to prevent similar incidents in the future, including placing notices on the glass doors to remind guests to close them when using the air conditioning. Your feedback is invaluable to us, and we will use it to improve our services and prevent such occurrences from happening again.Once again, please accept our sincerest apologies for any inconvenience caused. We hope to have the opportunity to welcome you back in the future and provide you with a flawless stay that reflects the high standards of our hotel.Warm regards,Hotel Manager

Dear Mr.Rivera castillo,Thank you for taking the time to share your feedback about your recent stay at the Royal Cliff Beach Hotel. We are glad to hear that you found our Sky Aquarium Pool was amazing. However, we are sorry to hear that you experienced slow service in our restaurants. we apologize for any inconvenience. Your feedback is invaluable to us, and we will use it to make improvements and enhance the overall experience for our guests. Thank you again for your valuable feedback, and we hope to have the opportunity to welcome you back to our property in the future. Best regards,Royal Cliff Hotels Group

Dear Ms. Medina,Thank you for sharing this review following your recent stay with us,We are delighted that you found our hotel great for families, couples, or oneself! and worth every penny. We appreciate that you enjoyed your overall experience and gave us a perfect score.It is a pleasure having you as our guest and we look forward to welcoming you back, for another enjoyable stay. Best regards, Royal Cliff Hotels Group

Dear Ms. Park,Thank you for sharing your positive feedback! We very much appreciate your highlight on our staff. They work so hard to ensure that every guest has a nice time. We're glad you to hear that you enjoyed the room, the view and you had a wonderful time. We hope to have the pleasure of welcoming you back for another excellent visit.Best regards,Royal Cliff Hotels Group

Dear Valued Guest,Thank you very much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an excellent experience with us. Providing top-notch service and ensuring our guests' satisfaction is always our priority, and it's incredibly rewarding to know that we succeeded in meeting your expectations.We appreciate your kind words and your support. Should you find yourself in our area again, we would be delighted to welcome you back for another exceptional stay.Warm regards,Royal Cliff Hotels Group

Dear Mr. Newcombe,Thank you very much for selecting us for your stay. We appreciate your compliment that our pool is one of the world great pools! We are delighted that you enjoyed your time with us and look forward to welcoming you back soon.Best regards, Royal Cliff Hotels Group

Dear Mr. Damen,Thank you very much for staying with us. We work hard to make our guests happy and we really do appreciate your feedback! Thank you very much once again & we are all looking forward to welcome you once again here at Royal Cliff Hotels Group. It was a pleasure to have you as our guest.Best regards, Royal Cliff Hotels Group

Dear Valued Guest,Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed our fantastic property, the variety of dining options, and the convenience of our breakfast buffet served until 10:30 am.We sincerely apologise for any inconvenience regarding the Royal Cliff pool policy. We understand the importance of clear communication, and we appreciate your feedback. Rest assured, we will take immediate steps to ensure that this information is communicated more effectively to our guests. We have this policy in place so only in house guests benefit from our luxurious facilities.We're glad to hear that you found our on-site amenities, such as the day spa and Beautique, to be handy. It's always our goal to provide a range of services to enhance our guests' experience.Regarding the challenges faced during the busy Christmas and New Year period, we apologise for any delays in service. Your feedback is valuable, and we will certainly review our staffing levels to ensure a more seamless experience during peak times. We also appreciate you bringing to our attention the issue with the pool reservation signs, and we will address this matter promptly to ensure a fair and enjoyable experience for all guests. We did ensure guests were served as promptly as possible in all our outlets, especially for the Christmas Day buffet and NYE Gala Dinner.Your comments about the cafe understaffing during busy periods are duly noted. We will review our staffing arrangements to improve efficiency and reduce wait times for our valued guests.Thank you once again for your detailed feedback, and we hope to have the pleasure of welcoming you back to our hotel in the future. Your insights help us make continuous improvements to enhance the overall guest experience.Warm regards,CliveGroup Hotel Manager

Dear Mrs. Phouthavongsay,Thank you very much for staying with us. We work hard to make our guests happy and we really do appreciate your feedback! Thank you very much once again & we are all looking forward to welcome you once again here at Royal Cliff Hotels Group. It was a pleasure to have you as our guest.Best regards, Royal Cliff Hotels Group

Cher Monsieur,Merci pour vos gentils compliments.Notre hôtel est fier d'offrir les meilleurs séjours luxueux à toutes les familles. Je suis heureux de savoir que vous avez apprécié.Cordialement,CliveResponsable Hôtel Groupe