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Recensioner av Hotel Petaluma, Tapestry Collection by Hilton

3.5 out of 5
Hotel Petaluma, Tapestry Collection by Hilton
205 Kentucky St, Petaluma, CA

Recensioner

9,0

Underbart

10 - Fantastiskt i betyg. 584 av 932 recensioner" "
8 - Bra i betyg. 235 av 932 recensioner" "
6 - Okej i betyg. 58 av 932 recensioner" "
4 - Dåligt i betyg. 36 av 932 recensioner" "
2 - Väldigt dåligt i betyg. 19 av 932 recensioner" "

9,4/10

Renlighet

9,2/10

Personal och service

8,8/10

Bekvämligheter

9,0/10

Boendets skick och faciliteter

9,0/10

Hållbarhet

Recensioner

8/10 Bra

Verifierad resenär

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i mars 2022
Svar från Ben 25 mars 2022
Hello, Thank you very much for your response! We really appreciate it! We didn't get a perfect score this time, but we hope to get the chance during a future reservation to uphold standards. We hope you have a wonderful day and see you again in the future. Safe Travels!

10/10 Fantastiskt

Tommy Alf

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2022
Svar från Customer Care Team 7 feb. 2022
Dear Guest, We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards, Customer Care Team

6/10 Okej

Tomas

Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service och rummets bekvämlighet
No soundproof....impossible to sleep!
The location was good as well as the room in general. However, we were located next to the stairs and could hear ALL guests going up and down the stairs throughout the night and very early morning. Also could hear all details of their conversation. In general the hotel was good, but I had a horrible night and could not sleep. Asked to change rooms, but no help from front desk except to offer me earplugs....ridiculous.
Bodde här 1 natt i juni 2019
Svar från Customer Care Team 5 juli 2019
Dear Tomas, Thank you for taking the time to rate your recent stay at our hotel. While it is good to hear that you had a reasonable stay, we are sorry for the issues that you encountered that marred your time with us. We hope to remain your hotel of choice in this area, and to give you a better stay on a future visit.

10/10 Fantastiskt

anna

Reste i grupp, Affärsresenär
Wonderful, charming hotel in the center of town!
Bodde här 1 natt i maj 2024

6/10 Okej

Rita

Couldn't work the tv. Even with help. No light near toilet in bathroom.
Bodde här 2 nätter i maj 2024

10/10 Fantastiskt

victoria

Gillade: Bekvämligheter
What happens to the security deposit? There’s no record of it being returned.
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Michael

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Awesome staff, very friendly a atmosphere!
Bodde här 2 nätter i mars 2024

10/10 Fantastiskt

Jack

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Parking can be a problem.
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Erin

Reste med sin partner, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Loved it
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Regina

Gillade: Renlighet, personal och service och boendets skick och faciliteter
I keep coming back to this place. Nothing pretentious about it.
Bodde här 1 natt i april 2024

2/10 Väldigt dåligt

Lae

Reste med sin partner
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
This is 100 yrs old building and they just did the remodeling and it was poorly done and didn’t finished the right way. You can hear next room’s conversation in the one side and the other side is snoring at the night. There is no water pressure at all. Moreover The shower doesn’t have hot water so if it’s too cold take shower after 5mins, if it’s in winter, forget about taking shower. The window is oldest single payne (?) so you can hear traffic from the street. There is no insulation on the wall. The stuff was nice enough to change the room after we had so many problems at the first place. Friendly staff but poor building. The location is the close to the down town so you can get drunk and not worry about driving.
Bodde här 4 nätter i april 2024

10/10 Fantastiskt

Kerry

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This is our second time staying here and we love this property. Staff is wonderful and property and rooms are terrific. Highly recommend
Bodde här 1 natt i mars 2024

8/10 Bra

Lorraine

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The hotel was pleasant and clean. Staff was nice. Overall was a lovely stay.
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Megan

Reste med familjen, Reste med husdjur
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Lovely old historic building with great energy and friendly staff. Within walking distance of shops and great eats. Parking was a little off-site, but not horrible. Will definitely be back!
Bodde här 2 nätter i mars 2024

4/10 Dåligt

ABBY

Gillade inte: Renlighet och personal och service
Lumpy bed. Cheap renovations that take away from the original features of the building. Employee asked for my guests information.
Bodde här 2 nätter i mars 2024

10/10 Fantastiskt

Lynn, Eureka

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
everyone was super friendly. Rashida went out of her way to help us learn about some area landmarks and Shuckery owner Jazmine was also super friendly and helpful. We had a blast.
Bodde här 3 nätter i mars 2024

10/10 Fantastiskt

Michael

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great hotel! Convenient shops and dining!
Bodde här 1 natt i mars 2024

8/10 Bra

Dianne D

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great spot. The only thing that wasn’t great was the parking situation. Street parking that has limited timeframes. To be able to park and not worry about moving your car first thing in the morning you have to park about 3 blocks away in a residential neighborhood.
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Denise

Reste i grupp, Reste med familjen
Historical building lovingly updated into a modern “everything uou could want” hotel. The rooms were very spacious and comfortable. I would definitely stay here again and highly recommend it to future guests.
Bodde här 1 natt i mars 2024

8/10 Bra

Karen

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024

6/10 Okej

Toni

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Reception girl was the sweetest but parking sucks here. The bar attracts people drinking in the court yard late, keep us up. And the heating unit in rooms is horrible.
Bodde här 2 nätter i mars 2024

6/10 Okej

Frederick

Reste med sin partner
Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Place needs work. One day no maid service. No glasses in room to drink out of, Pretty main floor, great fireplace, great cocktail area
Bodde här 3 nätter i februari 2024

10/10 Fantastiskt

Pablo

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful petaluma !! Nice hotel
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Tina

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Cute boutique hotel. Clean, safe, hospitable staff. Parking can be annoying because there aren't a lot readily available around the hotel. They offer parking passes but those can be limited. Otherwise, great location as it's very walkable.
Bodde här 2 nätter i februari 2024

8/10 Bra

Michele

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This is an old historic hotel. We were welcomed and the hotel has nice amenities.
Bodde här 1 natt i februari 2024

6/10 Okej

Blue

Reste med sin partner
Gillade: Bekvämligheter
Very tight bathroom for a “junior suite”.
Bodde här 1 natt i februari 2024

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i februari 2024

2/10 Väldigt dåligt

Becky

Bodde här 1 natt i februari 2024

8/10 Bra

Siobhan

Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Tiffany

Bodde här 2 nätter i februari 2024

10/10 Fantastiskt

Juliette, Citrus HTS

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
What a beautiful Hotel inside and out. I'm looking forward to coming back!
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Kevin

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2024

8/10 Bra

Richard

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Lovely place. Convenient French bakery, wine bar & lobby bar all located inside. They told us our wall heater was not working upon checkin but a small heater was in the room which was just okay as it was a cold, wet weekend that we were there. Very limited parking. With that said; however, we would definitely stay there again.
Bodde här 3 nätter i februari 2024

10/10 Fantastiskt

Elodie

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Gregory A

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Totally loved the Hotel Petaluma. It is located in a beautiful downtown area that is totally walkable
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Sheila

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Marissa

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2024

8/10 Bra

Michael

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Hotel staff was very pleasant and recommended some good eats. Room was a little small but comfortable.
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Timmothy

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Wonderful friendly staff, delicious restaurant and bakery on site. Walk to everything!
Bodde här 2 nätter i januari 2024

10/10 Fantastiskt

William

Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Jeff

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Best Hotel Ever
This hotel is an absolute gem. Its charm is infinite. I could seriously live there full time! Lots of fun stuff to do in the lobby: bar, tasting room, coffee shop and lots of fun locations within a short walk of the hotel.
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great place. Recommend
Bodde här 3 nätter i januari 2024

6/10 Okej

Amber

Affärsresenär
Gillade: Renlighet och personal och service
Get's the job done
Walking in to the hotel - I felt welcomed by staff and the cozy fire in the massive fireplace. We stowed our bags in our room and came back down to the lounge for a pre-dinner cocktail. Staff were friendly and efficient and the fire was wonderful on our stormy night. After dinner we returned to our room - it initially seemed clean and tidy but upon closer inspection (and lights) the grime and lack of attention to details in the renovation showed through. The bed was hard and linens scratchy - I was super thankfully to have brought my own pillow. I should have guessed we would be in for a loud night when I found the earplugs on each side of the bed, but the noise was still mildly troubling, especially from the room below us with the blaring TV. Thankfully the folks at the front desk responded to complaints and got the volume turned down. Road noise carried through all night despite our location facing the courtyard. I wished for a cozier room with comfier bed - overall the room got the job done and the staff were very pleasant, but nothing to rave about.
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Laura

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Updated historical building in the heart of downtown. I loved that the vintage window in the bath opened to the courtyard. Will definitely be returning for another stay to take advantage of the courtyard and lobby bar atmosphere which was alight with folks enjoying a festive happy hour.
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Christine and David

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Kelly

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Can’t wait to come back!
This hotel was so cute! The location is perfect for downtown Petaluma but we honestly didn’t want to leave the hotel! There was a bar in the lobby and you could sit by the fireplace and enjoy happy hour and small bites. It was decorated for Christmas which made it feel so festive and cozy. We can’t wait to come back and make this a holiday tradition!
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Jennifer

Gillade: Bekvämligheter
Bodde här 1 natt i december 2023
Svar från Customer Care Team 30 dec. 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Fantastiskt

Debbie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i december 2023
Svar från Hotel Petaluma Management 19 dec. 2023
Dear Debbie,Thank you for a Perfect Score Rating on your stay at Hotel Petaluma.  We are glad you enjoyed your stay at our hotel.  Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated.  We would love to host you again for your next visit. Regards,Hotel Petaluma Management

10/10 Fantastiskt

Mike

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Always a pleasure staying at hotel Petaluma my wife and I have been coming here for over 20 years
Bodde här 1 natt i december 2023
Svar från Hotel Petaluma Management 19 dec. 2023
Dear Mike, It's wonderful to hear that you've been coming to Hotel Petaluma for over 20 years, and that it's always a pleasure for you to stay there. Loyalty from valued guests like you is truly appreciated. If there's anything specific you love about the hotel or any suggestions for improvement, feel free to share. Thank you for your continued patronage, and we look forward to welcoming you for many more years of enjoyable stays. Safe travels! Regards,Hotel Petaluma Management

10/10 Fantastiskt

Carlos

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från Hotel Petaluma Management 12 dec. 2023
Dear Carlos,Thank you for a Perfect Score Rating on your stay at Hotel Petaluma.  We are glad you enjoyed your stay at our hotel.  Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated.  We would love to host you again for your next visit. Regards,Hotel Petaluma Management