Utomhuspool och parasoller

Recensioner av Frangipani Royal Palace Hotel

4 out of 5
Frangipani Royal Palace Hotel
# 27 St. 178, Sangkat Cheychumneas, Kaun Daun Penh, Riverfront, Phnom Penh

Recensioner

8,0

Väldigt bra

10 - Fantastiskt i betyg. 125 av 430 recensioner" "
8 - Bra i betyg. 186 av 430 recensioner" "
6 - Okej i betyg. 91 av 430 recensioner" "
4 - Dåligt i betyg. 21 av 430 recensioner" "
2 - Väldigt dåligt i betyg. 7 av 430 recensioner" "

8,2/10

Renlighet

8,4/10

Personal och service

7,8/10

Bekvämligheter

7,4/10

Boendets skick och faciliteter

8,4/10

Hållbarhet

Recensioner

8/10 Bra

Christian

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Personalen var
Bodde här 3 nätter i januari 2020

8/10 Bra

Björn

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra service, skön pool, cool takterass!
Väldigt serviceinriktad personal som löste allt åt oss, lite slitet men ligger perfekt och poolen på taket är perfekt att svalka sig i! Utsikten från takrestaurangen är också helt fantastisk!
Bodde här 1 natt i januari 2019

8/10 Bra

Emelie

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra service
Vi tyckte att detta hotell var ett bra hotell. Servicen var kanon! Frukostbuffén var superbra. Vi har verkligen ingenting alls att klaga på. Jätte nöjda. + i kanten va attdwt fanns pool också.

6/10 Okej

mats, Stockholm

Gillade: Personal och service
Gillade inte: Rummets bekvämlighet
Nej Tack
Dyrt för denna standard hårda sängar och kuddar dålig aircondition halv slitna rum nej tack. Ända bra frukost läge personal.

6/10 Okej

Michael

Gillade: Personal och service

6/10 Okej

torsten

Gillade: Renlighet och personal och service
Gillade inte: Rummets bekvämlighet
trångt
Vi hade ett deluxe rum. trångt. inte ens nån stans att lägga upp väskan. så man undrar hur ett standard rum är? inte nytt men välskött.

10/10 Fantastiskt

Alf Sören, Sollentuna

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
A very good hotel!
Två nätter på detta härliga hotell! Snyggt, bra och trivsamt Two nights at this lovely hotel. Nice, good and cozy.

10/10 Fantastiskt

Sören, Stockholm

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Hotellet stängt för renovering.
Hotellet på denna sida är STÄNGT men.... Ett fint ersättningshotell Frangipani Design Hotel var ok! Stängt tom slutet av aug enligt uppgift!

4/10 Dåligt

Par 50 år, Sverige

Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Slitet och delvis ofräscht
Hotellet har sett bättre dagar. Slitet. Ganska oengagerad personal. Frukosten ofräsch. Läget mycket bra! Häftig takpool med bar. Går säkert att finna bättre alternativ för samma kostnad.

8/10 Bra

Jörgen, Sweden

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Mycket bra hotell med perfekt läge.
Väldigt trevlig och serviceminded personal. Perfekt läge precis vid Nationalmuseum och Royal Palace. Här bor jag gärna igen!

8/10 Bra

Knut Sundemyr

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra service och läge
Trevlig och serviceinriktad personal, bra läge.

8/10 Bra

Mikael N, Sverige

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Centralt bra hotell
Ett annorlunda hotell där man inriktat sig på service och stilren känsla när det gäller design. Betonggolv och inget extra prål utan ren och cool känsla. Personalen var underbar. Dom var framme och hjälpte till så fort dom såg att man ville något. Centralt mitt emot palatset och nära till restauranger och Mekong-Floden. Kan varmt rekommendera detta hotell.

8/10 Bra

Anna, SE

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Ljust och Fräscht
Bra läge och bra service. Mycket trevlig personal. Trevlig pool och utsikt.

10/10 Fantastiskt

Stina

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

10/10 Fantastiskt

Jessica

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Deisgn hotell med bra läge
Designhotell med lite rå känsla, betong golv och fräscha detaljer. Vi valde att bo där även vår andra vistelse i Phnom penh, på väg hem. Bra etisk känsla i hotellets egen beskrivning om hur man behandlar sin personal och miljöpolicy. Hotellet ligger nära nattmarknaden och med mycket restauranger i olika prislägen runtomkring.

8/10 Bra

Jessica

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bra hotell nära till allt
+Bra hotell med lite design känsla, nära till allt. Fin pool på taket. Trevlig personal och med tanke bakom, stod i hotellets broschyr att man uppmuntrade arbetskraft som annars inte hade fått arbete genom intern utbildning och rekrytering i fattigare områden. -Små rum. Lyhört.

10/10 Fantastiskt

Karen

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent Customer Service - All staff were friendly, helpful and accommodating. Shame that some construction at the pool side therefore limiting the view.
Bodde här 2 nätter i maj 2024
Svar från The Frangipani Team 11 maj 2024
Dear Karen,Thank you for taking the time to share your feedback with us. We are delighted to hear that you had an excellent experience with our customer service team. Providing friendly, helpful, and accommodating service to our guests is our top priority, and we're thrilled that our team exceeded your expectations.We apologize for any inconvenience caused by the construction work at the poolside. Please rest assured that we are working diligently to minimize any disruptions and ensure that our guests can fully enjoy their stay with us.We appreciate your understanding and patience during this time and hope to welcome you back for another wonderful stay in the near future.Warm regards,

10/10 Fantastiskt

Dominic

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Convenient location to major tourist and cultural attractions, easy and safe to walk everywhere lots of dining and coffee options nearby.
Bodde här 3 nätter i maj 2024
Svar från The Frangipani Team 7 maj 2024
Dear Mr. Dominic,Thank you for taking the time to share your positive feedback with us! We're thrilled to hear that you found our hotel's location convenient for exploring the major tourist and cultural attractions in the area. It's wonderful to know that you felt safe walking around and enjoyed the abundance of dining and coffee options nearby.We strive to provide our guests with a memorable experience, and we're delighted that we could contribute to your enjoyable stay. If you ever find yourself in the area again, we would be honored to welcome you back to The Frangipani Royal Palace Hotel.Warm regards,

10/10 Fantastiskt

Kevin, Colma

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Perfect location.Clean and very spacious room . Nice service at the restaurant. Wonderful staff
Bodde här 2 nätter i maj 2024
Svar från The Frangipani Team 6 maj 2024
Dear Mr. Kevin,Thank you for taking the time to share your feedback with us. We are thrilled to hear that you enjoyed your stay at The Frangipani Royal Palace Hotel and that our location, spacious rooms, restaurant service, and staff contributed to making your experience memorable.We strive to provide exceptional service and create a comfortable environment for all our guests, and it's rewarding to know that we met your expectations.We look forward to welcoming you back on your next visit to Phnom Penh.Warm regards,

10/10 Fantastiskt

BRUNO

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Hôtel très bien placé, dans un quartier agréable.
Bodde här 3 nätter i april 2024
Svar från The Frangipani Team 26 apr. 2024
Dher Bruno,Merci beaucoup pour votre avis positif ! Nous sommes ravis d'apprendre que vous avez apprécié l'emplacement de notre hôtel et le quartier environnant. Nous nous efforçons de fournir à nos clients un séjour agréable et confortable, et votre satisfaction est notre priorité. Nous espérons vous revoir bientôt!Cordialement

8/10 Bra

Klaus

Reste i grupp, Affärsresenär
Gillade: Renlighet och personal och service
exzellente Lage. Geschmackvoll eingerichtet, aber sehr altes Inventar. Bäder renovierungsbedürftig
Bodde här 2 nätter i mars 2024
Svar från The Frangipani Team 27 mars 2024
Dear Mr. Klaus,Thank you for your feedback. We're delighted to hear you enjoyed our excellent location and tasteful furnishings. We appreciate your insights regarding the age of our inventory and the need for bathroom renovations. We're constantly striving to improve our facilities, and your comments will certainly be taken into consideration. We hope to welcome you back again soon.Warm regards,

10/10 Fantastiskt

Gilbert

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was more than friendly felt great
Bodde här 1 natt i februari 2024
Svar från The Frangipani Team 28 feb. 2024
Dear Gilbert,Thank you so much for taking the time to write your review and share your positive experience with us! We're thrilled to hear that our staff made you feel welcome and comfortable during your stay. We truly appreciate your kind feedback, and it motivates us to continue providing exceptional service to all our guests.We hope to welcome you back again soon!Sincerely,

10/10 Fantastiskt

Jeffrey

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Not a "modern" hotel but a good clean place to stay in central Phnom Penh. My fifth floor room overlooked the Royal Palace and the National Museum. We enjoyed the rooftop bar and the complete breakfast. Tip: Take a morning walk through the grounds and courtyards of the Royal University of the Fine Arts for a look at some great contemporary sculpture.
Bodde här 3 nätter i januari 2024
Svar från The Frangipani Team 9 feb. 2024
Dear Jeffrey,Thank you for choosing to stay with us and for taking the time to share your feedback. We're delighted to hear that you enjoyed your stay and appreciated the stunning views from your room overlooking the Royal Palace and National Museum. It's wonderful to know that you found our hotel to be a good, clean place to stay in central Phnom Penh.We're thrilled that you were able to experience our rooftop bar and enjoyed our complete breakfast offerings. Your tip about taking a morning walk through the grounds and courtyards of the Royal University of the Fine Arts is fantastic! We're sure our future guests will appreciate this recommendation.We hope to welcome you back to The Frangipani Royal Palace Hotel in the near future for another enjoyable stay.Warm regards,

10/10 Fantastiskt

David, Issaquah

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very friendly and helpful staff. Great location. Roof top bar with excellent views of Phnom Penh.
Bodde här 2 nätter i januari 2024
Svar från The Frangipani Team 2 feb. 2024
Dear David,Thank you for your wonderful review! We're thrilled to hear that you enjoyed your stay with us, especially our friendly and helpful staff, great location, and the excellent views from our rooftop bar. Your satisfaction is our top priority, and we're glad we could contribute to making your experience memorable. We hope to have the pleasure of welcoming you back to The Frangipani soon!Best regards,

8/10 Bra

Frederick

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Staff was very pleasant, informative and very helpful.
Bodde här 8 nätter i januari 2024
Svar från The Frangipani Team 2 feb. 2024
Dear Frederick,Thank you for sharing your feedback with us! We're delighted to hear that our staff made your stay enjoyable by providing pleasant, informative, and helpful service. Your kind words mean a lot to us. We appreciate your support and hope to welcome you back to The Frangipani in the future!Warm regards,

10/10 Fantastiskt

Rosario

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
There’s roof deck bar 👍
Bodde här 3 nätter i december 2023
Svar från The Frangipani Team 12 feb. 2024
Thank you for taking the time to leave a review! We're delighted to hear that you enjoyed our rooftop deck bar. We hope you had a fantastic experience and look forward to welcoming you back soon. Cheers!

8/10 Bra

John

Reste med sin partner
Gillade: Bekvämligheter
Old but comfortable. Bedside lights didn’t work properly . Friendly
Bodde här 2 nätter i november 2023
Svar från The Frangipani Team 18 nov. 2023
Dear John,Thank you for taking the time to share your feedback about your recent stay at our hotel. We appreciate your kind words about our friendly staff.We are sorry to hear that the bedside lights did not work properly during your stay. We strive to maintain our facilities in top condition, and we will investigate this issue immediately.We are glad that you found our hotel to be comfortable, despite the issue with the bedside lights. We hope you will consider staying with us again in the future.Thank you again for your feedback.Sincerely,

10/10 Fantastiskt

May Thu

Bodde här 6 nätter i november 2023
Svar från The Frangipani Team 26 dec. 2023
Dear Ms. May,Thank you so much for your perfect 5/5 star review! We are incredibly grateful for your positive feedback and thrilled that you enjoyed your stay. We always strive to provide an exceptional experience for our guests, and your rating confirms that we're on the right track.While we would have loved to hear more about your specific experience, we deeply appreciate your endorsement. If you ever have the opportunity to stay with us again, please don't hesitate to share your thoughts!Thank you once again for choosing our hotel. We look forward to welcoming you back soon.

8/10 Bra

Petya, Encino

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Pros: - Excellent location. I could walk literally anywhere. - Very nice and helpful staff. - Simple property but it has everything one could need. - Offers airport transfers and extensive list of local activities for additional fee. Everything was easy to navigate. Cons: - Outdated property and decor. It's not the hotel where you go to pamper yourself. Yet, it offers everything you need as a traveler.
Bodde här 1 natt i oktober 2023
Svar från Norin 1 nov. 2023
Dear Petya,Thank you so much for your review of our hotel. We appreciate your feedback, both positive and negative.We are pleased to hear that you enjoyed our excellent location, friendly and helpful staff, and convenient amenities. We also appreciate your understanding that our property is simple and outdated. We are currently working on a number of renovations to update the hotel, and we hope to have them completed in the near future.We value your feedback and we are committed to providing a great experience for all of our guests. We hope to welcome you back again soon so that you can see the improvements we have made.Sincerely,

10/10 Fantastiskt

May Thu

Bodde här 5 nätter i september 2023
Svar från Norin 21 okt. 2023
Dear May Thu,Thank you for taking the time to leave a 5-star review of the Frangipani Royal Palace Hotel. We are so glad that you enjoyed your stay with us.We are always striving to improve our guests' experience, and your feedback is valuable to us. We appreciate you sharing your thoughts with us.We hope that you will choose to stay with us again in the future.Sincerely,

10/10 Fantastiskt

Gregory

Bodde här 1 natt i augusti 2023
Svar från Chanthy 20 sep. 2023
Dear Gregory,Thank you for your 5-star review! We are always striving to provide our guests with the best possible experience, and your feedback is greatly appreciated. We are glad to hear that you had a positive experience with us.We hope to see you again soon!Sincerely,Chanthy

8/10 Bra

Jodi

Reste i grupp
Gillade: Renlighet, personal och service och bekvämligheter
Wonderful Breakfast
Bodde här 2 nätter i juni 2023
Svar från Chanthy 5 juli 2023
Dear JodiGreeting from The Frangipani Royal Palace Hotel!Thank you so much for taking the time to write such a wonderful review of our breakfast. We are so glad to hear that you enjoyed the variety of options, the fresh ingredients, and the delicious taste.We are always working to improve our breakfast offerings, and your feedback is invaluable. We will take your comments to heart and continue to strive to provide our guests with the best possible breakfast experience.Thank you again for your review. We hope you will stay with us again soon!Sincerely,Chanthy

4/10 Dåligt

Hari

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great staff, but very old property and much less clean facilities. Very noisy from outside traffic and loud music from outside. I would not go back to this property again.
Bodde här 2 nätter i april 2023
Svar från Chanthy 5 maj 2023
Dear Hari Thank you so much for your value time to writing us the feedback , we will share among team to force the weak part in order to improve.hope you will give us other chance to welcome you and show the improveing.Once again, thank you for your time to stay with us and look forwards to welcome you back.best regardsFrangipani Team

6/10 Okej

Anju

Bodde här 1 natt i februari 2023
Svar från Chanthy 24 feb. 2023
Dear Anju,Greeting From The Frangipani Royal Palace Hotel , We are so regret to hear that our service failing down not meet your expectoration, we we checked with team about your room we cannot find any error, could you sharing us the concerns thru our contact . We would like to know more about it in order to improve the part.Please email us with your phone number or any means of communication for us to discuss your issues personally.Best regardsChanthy

2/10 Väldigt dåligt

Anju

Bodde här 1 natt i februari 2023
Svar från Chanthy 24 feb. 2023
Dear Anju,Greeting From The Frangipani Royal Palace Hotel , We are so regret to hear that our service failing down not meet your expectoration, we we checked with team about your room we cannot find any error, could you sharing us the concerns thru our contact . We would like to know more about it in order to improve the part.Please email us with your phone number or any means of communication for us to discuss your issues personally.Best regardsChanthy

10/10 Fantastiskt

Anusha

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great location and customer service
The hotel is situated next to the Royal Palace and most attractions were walking distance. The staff were also very attentive and accommodated our specific requests. It’s a period hotel. The decor is slightly tired but the rooms are clean. There’s breakfast which was a mix of Asian breakfast with some Western touches - yogurt and fruits, toast, fried egg, baked beans etc. It was not a huge breakfast but adequate. Overall a good experience at the hotel.
Bodde här 4 nätter i januari 2023
Svar från Chanthy 24 feb. 2023
Dear AnushaThank you for taking the time to review your stay at The Frangipani Royal Palace Hotel, We are very delighted to hear that a good experience at the hotel. This is of the things that we would like to improve as per your mention maintain in our hotel.Looking forward to see you again in the near future.Yours Sincerely,Chanthy

10/10 Fantastiskt

Estelle

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful property, great view, great location, loved the rooftop pool
Svar från Chanthy 18 jan. 2023
Dear Sir,Greeting from Frangipani Royal Palace Hotel! Thank you very much for choosing us and for taking your time to share feedback On Expedia .We are extremely glad to read that you has an amazing experience with us . We really appreciate your kind feedback about Beautiful property, great view, great location, loved the rooftop pool . In addition , we are so delighted to hear that the service provided by our colleagues were great. Again, thank you for your time and please do not hesitate to contact us for any assistance that you may have and in the mean time. We look forward to welcome you back on your next trip with more fantastic experience.Best Regards,Frangipani Royal Palace Team

8/10 Bra

Julien

Gillade: Renlighet, personal och service och rummets bekvämlighet
Très bon séjour
Hôtel très bien situé tout près du Palais Royal, le personnel est très gentil et souriant, plein de restaurant aux alentours.
Bodde här 5 nätter i december 2022
Svar från Chanthy 18 jan. 2023
Chère Madame Julien,Bienvenue au Frangipani Royal Palace Hotel ! Merci beaucoup de nous avoir choisis et d'avoir pris le temps de partager vos commentaires sur Expedia.Nous sommes extrêmement heureux de lire que vous avez une expérience incroyable avec nous. Nous apprécions vraiment votre aimable commentaire sur Hôtel très bien situé près du Palais Royal, le personnel est très gentil et souriant, plein de restaurants autour. Encore une fois, merci pour votre temps et n'hésitez pas à nous contacter pour toute aide que vous pourriez avoir et entre-temps.Nous sommes impatients de vous accueillir à nouveau lors de votre prochain voyage avec une expérience plus fantastique.Cordialement, Frangipani

10/10 Fantastiskt

Andrew

The view and service.
Bodde här 2 nätter i februari 2022
Svar från The Frangipani Team 12 feb. 2024
Thank you for sharing your experience! We're thrilled to hear that you enjoyed the view and our service during your stay. Your satisfaction is our top priority, and we hope to have the pleasure of welcoming you back in the future for another memorable visit. If there's anything else we can assist you with, please don't hesitate to let us know.

8/10 Bra

andrea

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2020

8/10 Bra

Chatelain, Egly

Reste i grupp
La terrasse avec la piscine très agréable sauf la chambre 511 est trop petite pour 2 personnes le petit déjeuner est très bien personnel à l’écoute
Bodde här 4 nätter i februari 2020

8/10 Bra

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It’s aging. There are a ton of new hotels that are nicer for the same price with larger pools and roof top bars. Unless you have a room with a view of the palace, as I did, not sure it’s worth the price. The view is lovely and I’d stay again as long as I could book a room with the palace and museum view.
Bodde här 4 nätter i februari 2020

8/10 Bra

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Leuk hotel met prima locatie op wandelafstand van het koninklijk paleis en de Silver temple en de Sisowath boulevard (zeedijk) Heel wat leuke restaurantjes in de buurt. Kamers zijn voorzien van het nodige, maar dit is geen luxe hotel. Het onbijt buffet is prima in orde. Je krijgt waar voor je geld
Bodde här 2 nätter i januari 2020

4/10 Dåligt

Verifierad resenär

Reste i grupp
Gillade inte: Boendets skick och faciliteter
The property is in a good location close to a few key attractions
Bodde här 2 nätter i januari 2020

4/10 Dåligt

Peter

Gillade inte: Personal och service och boendets skick och faciliteter
Overpriced, outdated and unfriendly
Just spent 5 nights here over the New Year period. The location is good (right next to the Royal Palace and Riverside), but that's about it. Daily breakfast is average and nothing gets replenished. Get there by 7am or deal with whatever is left!!! The room itself is outdated and there was an issue with the shower where only hot water comes out (incredibly dangerous). The hotel staff are indifferent to guests...ignoring you as you walk past them and rarely acknowledging you at breakfast. We paid extra to stay in a hotel near Riverside with a pool.....sadly the water looked cloudy and unclean, so we did not end up using the pool at all. There is a nice skybar on level 8 with great views and happy hour drink prices each afternoon. Overall a big disappointment and we will not be coming back.
Bodde här 5 nätter i december 2019

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good for value
Very good place for family easy to allocate and strategic place to stay for traveller. The hotel is clean and tidy and worth of the value
Bodde här 3 nätter i december 2019

6/10 Okej

Margaret

Reste i grupp
Gillade: Rummets bekvämlighet
Gillade inte: Boendets skick och faciliteter
Great location but poor maintenance
The hotel is in a terrific location, but either we were unlucky or they really need to pull their socks up regarding maintenance. Our toilet backed up constantly and whilst they were very prompt each time in coming to try and clear it, it didn't solve the problem (even though each time they said it was fixed). We stayed two nights and must have called them back 3 or 4 times. Our friends had the same experience with the air-conditioning in their room, and trying to unlock their safe - they came promptly but didn't successfully resolve the problem.
Bodde här 2 nätter i november 2019

8/10 Bra

Mohd

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good
Services excellent
Bodde här 3 nätter i oktober 2019

8/10 Bra

PeteLivingston, Phnom Penh

Reste i grupp, Affärsresenär
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
There is so much that this property has to offer. Location, cleanliness, view, nice pool, many offsite meal opportunities nearby. Some things should change. 1. Room doors should automatically lock for guest security. This is an international hotel and automatically locking room doors is a international standard for guest security. 2. Safes are provided for guests to place valuables. Very important. But when an outside service person, like a plumber, comes to fix something a staff member should stay with that person in a guest room for security of guest possessions. 3. GM and OM need to be responsive to questions. At check out for 4 rooms 10 night the GM was busy and could not meet with me. I left my business card and asked for a call back. No call back has occurred. I would stay there again. But hope that they address these issues for the international guests they serve. My overall rating would be higher if management was not so hard to talk with.
Bodde här 10 nätter i september 2019

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very friendly and attentive staff and very well kept hotel.
Bodde här 11 nätter i september 2019