Bekvämlighet

Recensioner av Best Western North Phoenix Hotel

2.5 out of 5
Best Western North Phoenix Hotel
9455 N Black Canyon Highway, Phoenix, AZ

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 591 av 1003 recensioner" "
8 - Bra i betyg. 264 av 1003 recensioner" "
6 - Okej i betyg. 67 av 1003 recensioner" "
4 - Dåligt i betyg. 32 av 1003 recensioner" "
2 - Väldigt dåligt i betyg. 49 av 1003 recensioner" "

9,0/10

Renlighet

9,2/10

Personal och service

8,6/10

Bekvämligheter

8,8/10

Boendets skick och faciliteter

8,6/10

Hållbarhet

Recensioner

8/10 Bra

Wayne

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
Pool was not open. Work being done on pool. Did not tell us before we booked. Otherwise very satisfied.
Bodde här 7 nätter i maj 2024
Svar från Front Desk 23 maj 2024
Thank you for taking the time to provide your feedback regarding your stay. We apologize about the closure of the pool due to remodel. However that information has been posted on our website as well as third party booking sites since January. We are happy to hear you were otherwise very satisfied with your stay and we hope to see you again in the future.

6/10 Okej

William, Las Vegas

Gillade: Renlighet och boendets skick och faciliteter
The greeting staff was not very friendly
Bodde här 1 natt i maj 2024
Svar från General Manager 20 maj 2024
We apologize that our greeting staff did not meet your expectations for friendliness. We will address this to ensure a warm welcome for all our guests.We look forward to welcoming you back on your next visit to Phoenix.

8/10 Bra

Elizabeth

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The hotel is in excelent condition.
Bodde här 1 natt i maj 2024
Svar från Front Desk 21 maj 2024
Thank you so much for taking the time to share your positive experience with us. We are thrilled to hear that you enjoyed your stay at our hotel. We hope to see you again soon.

10/10 Fantastiskt

Linda

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Only stayed one night this time but met our needs. Checking in was quick with very friendly and informative young man and checking out the same. We'll be back.
Bodde här 1 natt i maj 2024
Svar från Front Desk 16 maj 2024
We're thrilled to hear that your recent stay with us met your needs and that our team provided you with efficient and friendly service. Ensuring a smooth check-in and check-out process, as well as offering helpful information, is a top priority for us. We can't wait to welcome you back for another enjoyable stay. We appreciate your feedback and look forward to hosting you again soon!

10/10 Fantastiskt

Stephen

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean room and showers. Was very quit during our stay. Breakfast was quite nice with different options on different days.
Bodde här 2 nätter i maj 2024
Svar från Front Desk 13 maj 2024
Thank you so much for sharing your experience with us! We are delighted to hear you enjoyed your stay at Best Western North Phoenix. We look forward to welcoming you back for another enjoyable stay in the future!

2/10 Väldigt dåligt

Esperanza

Affärsresenär, Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Pool was closed renovated no sofa bed in room like we reserved app said pet friendly but when we got here they said no pets .
Bodde här 1 natt i maj 2024
Svar från General Manager 11 maj 2024
The pool renovation has been listed on the websites since January. We do accept Pets, and YOU DID NOT book a room with a sofa. When you checked in the supervisor did confirm your room type. Not sure where the disconnect is. Room TypeStandard Room, 1 King Bed, Non Smoking, Refrigerator & MicrowaveThis what you booked. Not a King Sofa Pet Friendly.

10/10 Fantastiskt

Joseph

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was peaceful!
Bodde här 3 nätter i maj 2024
Svar från Front Desk 10 maj 2024
We're delighted to hear that you found your experience with us peaceful! Creating a tranquil atmosphere for our guests is one of our top priorities, so it's wonderful to know that you were able to relax and enjoy your time with us. Thank you for taking the time to share your feedback, and we hope to have the pleasure of welcoming you back for another peaceful stay in the future!

10/10 Fantastiskt

Harry

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great pool nice eating area and the food was delicious
Bodde här 4 nätter i april 2024
Svar från Front Desk 10 maj 2024
Thank you so much for your glowing review! We're thrilled to hear that you enjoyed our pool and dining area. It's always our goal to create a relaxing and enjoyable environment for our guests, and we're delighted that you found it to your liking. We take pride in our food offerings, so it's especially rewarding to hear that you found the food delicious. We hope to have the pleasure of welcoming you back again soon for another fantastic experience!

10/10 Fantastiskt

Douglas

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We enjoyed our stay at BW. Front desk clerk Matthew was very nice. Our room was fine and our 2 night stay was pleasant. I would recommend
Bodde här 2 nätter i maj 2024
Svar från Front Desk 9 maj 2024
Thank you for sharing your experience with us! We're delighted to hear that you enjoyed your stay at Best Western and that Matthew provided you with excellent service at the front desk. It's always rewarding to know that our team members contribute to our guests' positive experiences. We're glad to hear that your room met your expectations and that you had a pleasant two-night stay with us. Your recommendation means a lot to us, and we truly appreciate your kind words. We look forward to welcoming you back for another enjoyable stay in the future! If there's anything else we can do to make your next visit even better, please feel free to let us know. Safe travels!

10/10 Fantastiskt

TAKATOSHI

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i maj 2024
Svar från cici 7 maj 2024
I'm glad you enjoyed your stay with us.

10/10 Fantastiskt

Vivian

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was great hotel and would stay again!
Bodde här 2 nätter i maj 2024
Svar från cici 5 maj 2024
great

10/10 Fantastiskt

Jane

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel is very clean with friendly staffs.
Bodde här 2 nätter i maj 2024
Svar från cici 5 maj 2024
great

10/10 Fantastiskt

Tammie

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
From the staff working at the desk to house keeping, everyone was friendly and went out of their way to make our stay enjoyable, the hotel was full but you wouldn't know it by the staff doing such a great job
Bodde här 4 nätter i april 2024
Svar från cici 3 maj 2024
glad you enjoyed your stay

10/10 Fantastiskt

Lisa

Reste med familjen
Gillade: Renlighet och personal och service
The king sized bed was very comfortable and housekeeping cleaned our room nightly, which for some hotels this is not the case. The room was very nice.
Bodde här 2 nätter i april 2024
Svar från cici 3 maj 2024
I'm glad you enjoyed your stay

10/10 Fantastiskt

Aimee

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Shamsul

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean & Quiet
Bodde här 1 natt i april 2024
Svar från Front Desk 1 maj 2024
Hello Shamsul, Thank you for your review and for choosing to stay with us. We appreciate your rating and hope to see you again in the future.

10/10 Fantastiskt

Linda

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We booked two nights at location due to close access near medical facilities. Perfect spot and hotel was back from freeway for quiet nights. Check in was quick with friendly staff. Need to return in two weeks and will stay here again.
Bodde här 2 nätter i april 2024
Svar från Front Desk 1 maj 2024
Thank you Linda for taking the time to leave us a review. We are thrilled to hear you enjoyed your stay. We look forward to your next visit with us. Have a great day.

10/10 Fantastiskt

Tana

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Well kept and nice
Bodde här 1 natt i april 2024
Svar från Front Desk 30 apr. 2024
Thank you so much Tana for taking the time to share your positive experience with us. We are thrilled to hear that you enjoyed your stay at our hotel. We hope to see you again soon

6/10 Okej

Cathy, Shawnee

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel itself was very nice, clean,comfortable and quiet and the staff were nice and helpful. It’s right off the highway so not an area to walk around or hike.
Bodde här 1 natt i april 2024
Svar från Front Desk 30 apr. 2024
Thank you for your review and for choosing to stay with us. We appreciate your rating and hope to have the opportunity to provide an even better experience for you in the future. Have a great day

10/10 Fantastiskt

Ana

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
From the moment we walked in, we could smell the cleanliness in this hotel. The room was also very clean! This place is very well kept! First time staying at a Best Western hotel and will not be the last time for sure!
Bodde här 1 natt i april 2024
Svar från Front Desk 28 apr. 2024
Thank you so much Ana for taking the time to share your positive experience with us. We are thrilled to hear that you enjoyed your stay at our hotel. We hope to see you again soon.

8/10 Bra

Dwight

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Signage needs to be more clear of which driveway to go in much needed lighting
Bodde här 2 nätter i april 2024
Svar från Front Desk 27 apr. 2024
Thank you Dwight for your review. We appreciate the feedback regarding our signage and we understand the importance of clear signage and adequate lighting, especially when it comes to navigating driveways. We apologize for any inconvenience caused by the current setup.

10/10 Fantastiskt

Ezra

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från cici 26 apr. 2024
thank you for enjoying your stay with us.

10/10 Fantastiskt

Philip

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean, friendly and helpful staff, good breakfast. Rough neighborhood.
Bodde här 1 natt i april 2024
Svar från CICI 23 apr. 2024
THANK YOU

8/10 Bra

John

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från CICI 23 apr. 2024
THANK YOU JOHN

6/10 Okej

Dana

Bodde här 2 nätter i april 2024
Svar från CICI 23 apr. 2024
THANK YOU

10/10 Fantastiskt

Luis

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very good
Bodde här 2 nätter i april 2024
Svar från Christopher Ray 16 apr. 2024
Hey there Luis, thank you for staying with us at Best Western North Phoenix. We are glad that you had a great stay with us. Please book with us again in the future. We would love to see you again.

8/10 Bra

Nate

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good experience overall. Friendly staff, room was clean. Good breakfast, although the breakfast room was very small for how busy the hotel was. Convenient location right off 17. Would stay again.
Bodde här 1 natt i april 2024
Svar från Tran 15 apr. 2024
Thank you Nate, we appreciate having you as a guest at our Best Western location.

10/10 Fantastiskt

Kala

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was a nice property, clean and the staff was nice. The EV charger could use an upgrade as it was the lowest and slowest level possible!
Bodde här 1 natt i april 2024
Svar från Ruben 15 apr. 2024
Thank you for the review! We appreciate your kind words and hope to see you again soon.

10/10 Fantastiskt

Mary

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Best Western us clean, the staff very helpful and the rooms are great! I would definitely visit them again!
Bodde här 1 natt i april 2024
Svar från Christopher Ray 13 apr. 2024
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed your stay at our hotel. Looking forward to your next visit!

10/10 Fantastiskt

Richard

Reste med familjen
Gillade: Bekvämligheter och boendets skick och faciliteter
Very clean with professional Ana friendly staff. Highly recommend.
Bodde här 3 nätter i april 2024
Svar från Christopher Ray 13 apr. 2024
Richard, Thank you for choosing to stay with us! We're delighted to hear that you had a positive experience during your time at our hotel. It was a pleasure hosting you, and we hope to welcome you back again soon for another enjoyable stay.

6/10 Okej

Toni Ann

Reste med sin partner
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Very dated, ok staff, asked for extra towels that never came we had to walk and get them ourselves. Breakfast and especially the eggs and coffee were lousy. Not sure why it’s rated so well. Bathrooms should not have a dirty ring on the silicone caulking around the tub. Bleach is a remedy.
Bodde här 2 nätter i april 2024
Svar från tt 9 apr. 2024
Sorry you where unhappy with your stay.

10/10 Fantastiskt

Monica

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The property was clean and well kept. The staff were friendly and helpful. I would definitely stay here again.
Bodde här 2 nätter i april 2024
Svar från Front Desk Manager 9 apr. 2024
Thank you for your wonderful review Monica. We are happy to hear you enjoyed your stay. We hope to see you again in the future!

8/10 Bra

Fredericka

Gillade: Renlighet och personal och service
Bodde här 1 natt i april 2024
Svar från Front Desk Manager 9 apr. 2024
Thank you for taking the time to leave us a review. We are happy to hear you enjoyed your stay. We hope to see you again in the future!

6/10 Okej

Dawit

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Too priced for the place
Bodde här 1 natt i mars 2024
Svar från General Manager 7 apr. 2024
Thank you for sharing your feedback with us. We understand your concern about pricing and appreciate your perspective.We strive to offer competitive rates that reflect the value and amenities we provide to our guests. It's worth noting that our pricing is in line with other hotels in the surrounding area, considering the amenities and services we offer.

10/10 Fantastiskt

Darryl, Marana

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Amazing stay! Awesome room!
Bodde här 1 natt i april 2024
Svar från Front desk 6 apr. 2024
Thank you Darryl for the wonderful review. We are happy to hear you enjoyed you stay and hope to see you again in the future.

8/10 Bra

Jennifer

Bodde här 1 natt i april 2024
Svar från Front Desk 24 apr. 2024
Thank you so much for staying with us we appreciate the feedback and hope to see you again in the future.

10/10 Fantastiskt

AARON

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This hotel is spot on amd a great price love it because it is close to train ,close trail to run on, close to food ,walmart and castels and coster for those adrenalin junkies ... thanks guys keep up the good work . I will most deff be staying and recomending this spot ..
Bodde här 1 natt i mars 2024
Svar från Front Desk 4 apr. 2024
Thank You for leaving feedback, we appreciate that you like the area with most of the necessities for travel near by the hotel, we look forward until your next stay! Have a amazing day!

2/10 Väldigt dåligt

Ingrid

Gillade inte: Bekvämligheter
Rob me as a single mom
Bodde här 2 nätter i mars 2024
Svar från General Manager 29 mars 2024
Hi Ingrid, you knew the rate when you paid for the room online, not sure how we are robbing you. Please refrain from the lies you are spewing. DONT BOOK A PREPAID RESERVATION IF YOU CANT AFFORD IT.

10/10 Fantastiskt

Angel, Westminster

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was nice place for that price. I can’t complaint. Five stars
Bodde här 3 nätter i mars 2024
Svar från Front Desk 29 mars 2024
Thank you for your wonderful review Angel. We are happy to hear you enjoyed your stay. We hope to see you again in the future!

10/10 Fantastiskt

Murad, Grand Island

Bodde här 1 natt i mars 2024
Svar från Christopher Ray 13 apr. 2024
Murad, we thank you for staying with us at Best Western North Phoenix. We would like to hear more about your experience. So, we may have the chance to hence, improve, and grow. Thank you again and looking forward to hearing from you.

8/10 Bra

David

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything about the place was very good. I would definitely stay here again.
Svar från Front Desk Agent - Maggie 23 mars 2024
“Thank you so much for choosing to stay with us here at Best Western North. We hope you enjoy the rest of your day and we are glad to hear that you enjoyed your experience with us!!

8/10 Bra

Yijing

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice hotel, room is small.
Bodde här 1 natt i mars 2024
Svar från General Manager 29 mars 2024
Thank you for staying with and your feedback. We look forward to seeing you again!

8/10 Bra

Gary

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Location is very central for Spring Training access. Breakfast is good.
Bodde här 6 nätter i mars 2024
Svar från Front Desk 17 mars 2024
Thank you for taking the time to leave a review we hope to see you again soon have a wonderful day!

10/10 Fantastiskt

DAWN, Bozeman

Bodde här 1 natt i mars 2024
Svar från General Manager 7 apr. 2024
Thank you for staying with us we are happy to see you enjoyed your stay. We welcome you back in the near future.

4/10 Dåligt

Wennan

Reste med familjen
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
The facility is old, outdated and at a very quirky location. In my opinion, definitely far from Good or Excellent value.
Bodde här 2 nätter i mars 2024
Svar från General Manager 10 mars 2024
Thank you for sharing your thoughts on your recent stay with us. We appreciate your candid feedback and take your comments seriously.We regret to hear that you found our facility to be old and outdated. It's important to note that our hotel is only six years old, and we strive to maintain a modern and comfortable environment for our guests. We conduct updates every year to ensure that our facilities and amenities meet the highest standards.Regarding the quirky location, we understand that preferences vary, and we aim to offer a unique and distinctive experience. We're sorry if the location did not meet your expectations.We value your opinion, and your feedback will certainly help us in our ongoing efforts to enhance the guest experience. If there are specific areas or features you feel need improvement, we would appreciate more details to address them effectively.Thank you for choosing our hotel, and we hope to have the opportunity to better meet your expectations in the future.

10/10 Fantastiskt

Aaron, Lodi

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great staff and very clean hotel. Never a problem, keep up the good work!
Bodde här 3 nätter i februari 2024
Svar från Front Desk Agent 6 mars 2024
Thank You for taking the time to leave your feedback on your stay we look forward to having you again, stay safe and have a wonderful day!

8/10 Bra

Tracey

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice outside space to sit, around pool and behind breakfast room.
Bodde här 1 natt i mars 2024
Svar från Front Desk 5 mars 2024
Thank you so much for staying with us we appreciate the feedback and hope to see you again in the future.

8/10 Bra

Sofia

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 3 nätter i mars 2024
Svar från Front Desk 26 mars 2024
Thank you for taking the time to leave a review we hope to see you again soon have a wonderful day!

8/10 Bra

Carla

Reste med sin partner
Gillade: Renlighet
Location
Bodde här 2 nätter i mars 2024
Svar från Front Desk 5 mars 2024
Thank you for taking the time to leave a review we hope to see you again soon have a wonderful day!

10/10 Fantastiskt

Penny, Denison

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We stayed the week for baseball Spring Training Very comfortable and accommodating for the in and out all week
Bodde här 6 nätter i februari 2024
Svar från Front Desk 5 mars 2024
Thank you so much for staying with us we appreciate the feedback and hope to see you again in the future.