Lobby
Se tillgänglighet

Recensioner av DoubleTree by Hilton Phoenix Mesa

4 out of 5
DoubleTree by Hilton Phoenix Mesa
1011 W Holmes Ave, Mesa, AZ

Recensioner

8,2

Väldigt bra

10 - Fantastiskt i betyg. 551 av 1000 recensioner" "
8 - Bra i betyg. 198 av 1000 recensioner" "
6 - Okej i betyg. 108 av 1000 recensioner" "
4 - Dåligt i betyg. 71 av 1000 recensioner" "
2 - Väldigt dåligt i betyg. 72 av 1000 recensioner" "

8,6/10

Renlighet

8,6/10

Personal och service

8,0/10

Bekvämligheter

8,2/10

Boendets skick och faciliteter

8,4/10

Hållbarhet

Recensioner

4/10 Dåligt

Efren

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Super worn out furniture, leaky bathtub and shower head, tiny tv, oh and they don’t clean or do the beds. They still have Covid policy, so you have to do your own bed every day.
Bodde här 2 nätter i februari 2024
Svar från b 14 maj 2024
I am unsure where you stayed and if you did stay with us then I sincerely apologize for the challenges incurred during your stay. While our furniture is not brand new I have not seen any that is worn out. We are going through a soft goods renovation next year as well and will be replacing all carpeting, chairs, couches etc. in the guest rooms, all of our TV's are currently 47 inch TV's and we have never had a complaint that the TV's are too small. Also we are not at all in Covid policy and our housekeeping team does go into every room and refresh clean the room and make the bed. We hope you will provide us another opportunity in the future.Bryan

10/10 Fantastiskt

Kristi

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice, clean area with good service.
Bodde här 1 natt i april 2024
Svar från b 9 maj 2024
Thank you for taking time to review our hotel. I was glad to see that you had an enjoyable stay and we look forward for your return.Bryan

10/10 Fantastiskt

Kristina

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice and clean hotel
Bodde här 1 natt i april 2024
Svar från b 6 maj 2024
Thank you for taking time to review our hotel. I was glad to see that you had an enjoyable stay and we look forward for your return.Bryan

10/10 Fantastiskt

Kayla

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very friendly staff. With the bar, restaurant, convenience store, etc, you really have all you need and dont have to leave for anything.
Bodde här 1 natt i april 2024
Svar från b 3 maj 2024
Thank you for taking time to review our hotel. I was glad to see that you enjoyed your stay and we look forward for your return.Bryan

10/10 Fantastiskt

Misty

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was a very pleasent stay
Bodde här 1 natt i maj 2024
Svar från b 3 maj 2024
Thank you for taking time to review our hotel. I was glad to see that you had an enjoyable stay and we look forward to seeing you again.Bryan

8/10 Bra

Michelle

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
We stayed here for a gymnastics meet with the kids. I liked that the layout has the open middle- good for kids and feels safe. The bummer was that there is no food available until 4:00. We had to order and bring in food from somewhere else. Also the pool was much smaller than expected. But overall it was nice
Bodde här 2 nätter i april 2024
Svar från b 1 maj 2024
Thank you for taking time to review our hotel. I was glad to see that you enjoyed your stay and appreciate the feedback provided. We look forward for your return in the future.Bryan

10/10 Fantastiskt

Darci, Naperville

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great hotel
Bodde här 2 nätter i februari 2024
Svar från b 29 apr. 2024
Thank you for taking time to review our hotel. I was glad to see that you enjoyed your stay and we look forward for your return.Bryan

8/10 Bra

Cody

Gillade: Renlighet och personal och service
Bodde här 1 natt i april 2024
Svar från b 29 apr. 2024
Thank you for taking time to review our hotel. I was glad to see that you enjoyed your stay and we look forward for your return.Bryan

10/10 Fantastiskt

Wayne

Affärsresenär
Gillade: Bekvämligheter
I really enjoyed the servers from I stayed, I will recommend to my friends and colleagues, thank you so much! Wayne
Bodde här 3 nätter i april 2024
Svar från Brian FOM Doubletree by Hilton Phoenix Mesa 29 apr. 2024
we're so glad you had a great time while in Mesa. Thank you for staying with us and we look forward to seeing you again!

10/10 Fantastiskt

Timm, Encinitas

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
One night travel stay for business. Was comfortable, easy parking and clean.
Bodde här 1 natt i april 2024
Svar från b 24 apr. 2024
Thank you for taking time to review our hotel. I was glad to see that you had an enjoyable stay and we look forward for your return.Bryan

10/10 Fantastiskt

Sultan

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good
Bodde här 3 nätter i april 2024
Svar från b 24 apr. 2024
Thank you for taking time to review our hotel. I was glad to see that you had an enjoyable stay and we look forward for your return.Bryan

10/10 Fantastiskt

Sam

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was helpful and very nice.
Bodde här 2 nätter i april 2024
Svar från b 24 apr. 2024
Thank you for taking time to review our hotel. I was glad to see that you had an enjoyable stay and we look forward for your return.Bryan

10/10 Fantastiskt

Karen

Reste med familjen
Gillade: Boendets skick och faciliteter
Nice property quiet area
Bodde här 1 natt i april 2024
Svar från b 15 apr. 2024
Thank you for taking time to review our hotel. I was glad to see that you had an enjoyable stay and we look forward to seeing you again.Bryan

8/10 Bra

Shelly

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Clean and quiet room
Bodde här 1 natt i mars 2024
Svar från b 11 apr. 2024
Thank you for taking time to review our hotel. I was glad to see you enjoyed your stay and look forward for your return.Bryan

10/10 Fantastiskt

Greg

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was helpful and friendly
Bodde här 3 nätter i april 2024
Svar från b 10 apr. 2024
Thank you for taking time to review our hotel. I was glad to see that you had an enjoyable stay and we look forward for your return.Bryan

8/10 Bra

Steven

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Overall, this is a very nice hotel. The front desk staff were very helpful, and the housekeepers kept the room clean. I would have preferred that they had cleaned the room every day, since they cleaned it only two of the four nights I stayed there.
Bodde här 4 nätter i april 2024
Svar från b 10 apr. 2024
Thank you for taking time to review our hotel. I was glad to see that you had an enjoyable stay and we look forward for your return.Bryan

10/10 Fantastiskt

Christopher, Tustin

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was very nice and accommodating with me arriving later at night, which was important for my stay. A
Bodde här 1 natt i april 2024
Svar från b 10 apr. 2024
Thank you for taking time to review our hotel. I was glad to see that you had an enjoyable stay and we look forward for your return.Bryan

10/10 Fantastiskt

David

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good bar and restaurant downstairs. Friendly staff. Would def stay here again.
Bodde här 1 natt i mars 2024
Svar från b 8 apr. 2024
Thank you for taking time to review our hotel. I was glad to see that you enjoyed your stay and look forward for your return.Bryan

6/10 Okej

Tyler

Reste med familj och småbarn
Well game room was out of service for the kids that they were looking forward to. Then the Starbucks machine was broken down, so my wife wasn't happy. Thankfully we stayed only 1 night because another night would have been not great. Won't return.
Bodde här 1 natt i mars 2024
Svar från b 5 apr. 2024
Thank you for taking time to review our hotel. I apologize for the arcade being out of order as we had some testing going on in the meeting room adjacent to the arcade and they needed silence to complete their testing. While we cannot anticipate the Starbucks machine going down, we have scheduled an outside tech to service the machine and it will be back up and running by early next week. We hope you will provide us another opportunity in the future.Bryan

10/10 Fantastiskt

Mark, Liberty

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good value and location
Bodde här 1 natt i mars 2024
Svar från b 2 apr. 2024
Thank you for taking time to review our hotel. I was glad to see that you had an enjoyable stay and we look forward for your return.Bryan

10/10 Fantastiskt

Judy

Gillade: Renlighet, personal och service och boendets skick och faciliteter
I loved how convenient the location was to anything we needed. Restaurants,salons,shopping and drinks.
Bodde här 1 natt i mars 2024
Svar från b 3 apr. 2024
Thank you for taking time to review our hotel. I was glad to see that you enjoyed your stay and we look forward for your return.Bryan

10/10 Fantastiskt

Ernest

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was awesome
Bodde här 1 natt i mars 2024
Svar från b 27 mars 2024
Thank you for taking time to review our hotel. I was glad to see that you enjoyed your stay and we look forward for your return.Bryan

10/10 Fantastiskt

Bruce

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice and clean. For $300 a night it should be to this expectation.
Bodde här 1 natt i mars 2024
Svar från Brian, Front Office Manager 25 mars 2024
Thank you for the feedback. I will let housekeeping know and tell them to continue working to keep the rooms clean to our Guest standards.

4/10 Dåligt

Kitagishi

Gillade: Personal och service och boendets skick och faciliteter
Gillade inte: Renlighet
There are some insect in my room
Bodde här 1 natt i mars 2024
Svar från Brian, Front Office Manager 25 mars 2024
I am so sorry, unfortunately with the private golf course next door sometimes insects do get to the hotel. Please next time let us know so we can help get them out.

8/10 Bra

Teresa Louise, Liberty Hill

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
For the price of this hotel they should have provided breakfast
Bodde här 4 nätter i mars 2024
Svar från b 11 mars 2024
Thank you for taking time to review our hotel. I was glad to see that you enjoyed your stay and appreciate the feedback provided. All brands have different standards and our brand standards do not include breakfast as complimentary. Our rates are based on demand in the area. Our hope is that you will provide us another opportunity in the future.Bryan

6/10 Okej

Jana

Affärsresenär
Gillade: Personal och service och bekvämligheter
The hotel was just ok. The water pressure in the shower was horrible, the room was not overly clean, and every thing was very dated. The hotel could be nice with some TLC. The main level is nice but the rooms are lacking.
Bodde här 3 nätter i februari 2024
Svar från b 5 mars 2024
Thank you for taking time to review our hotel. I wish your stay would have been better and sincerely appreciate the feedback provided. We will certainly discuss and make improvements. We hope you will provide us with another opportunity in the future.Bryan

10/10 Fantastiskt

Cheryl

Bodde här 1 natt i februari 2024
Svar från b 21 mars 2024
Thank you for taking time to review our hotel. I was glad to see that you enjoyed your stay and we look forward for your return.Bryan

6/10 Okej

AARON

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
Was overall good experince a few things went wrong and for paying over 400 i wpuld have expected emaculant but what do you do . Also should add breakfast ticket for price .
Bodde här 3 nätter i februari 2024
Svar från b 20 feb. 2024
Thank you for taking time to review our hotel. I wish your stay would have been better and appreciate the feedback. We price our hotel rooms based on supply the demand in the area during this time of year. Similar to the cost of a seat on an airplane that does not get anymore comfortable over the holiday season but the price of sitting in that seat certainly increases. Your feedback is very important to us and we will continue to ensure our hotel is up to the standards of DoubleTree and our guests. Bryan

8/10 Bra

John

Reste med sin partner
Gillade: Renlighet och personal och service
Dated facility, ac didn’t work very well.
Bodde här 4 nätter i februari 2024
Svar från b 19 feb. 2024
Thank you for taking time to review our hotel. I wish your stay would have been better and sincerely appreciate the feedback provided. We will certainly look into the air conditioning for our future guests as well we have scheduled some big projects in the near future and beyond that will assist us in moving forward with the look and feel of the guest rooms. We hope you will provide us another opportunity in the future.Bryan

10/10 Fantastiskt

Jose

Svar från b 19 feb. 2024
Thank you for taking time to review our hotel. I was glad to see that you enjoyed your stay and we look forward for your return.Bryan

10/10 Fantastiskt

Greg

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great place
Bodde här 1 natt i januari 2024
Svar från b 19 feb. 2024
Thank you for taking time to review our hotel. I was glad to see that you enjoyed your stay and we look forward for your return.Bryan

6/10 Okej

Richard

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Had third party charging stations in the parking lot which were easy to access, improved for our EV
Bodde här 1 natt i januari 2024
Svar från b 6 feb. 2024
Thank you for taking time to review our hotel. I wish your stay would have been better and appreciate the feedback regarding the charging stations. We hope you will provide us with another opportunity in the future.Bryan

10/10 Fantastiskt

Juan

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i februari 2024
Svar från b 5 feb. 2024
Thank you for taking time to review our hotel. I was glad to see that you enjoyed your stay and look forward for your return.Bryan

6/10 Okej

ANGELINA PORELL

Reste med familjen
Gillade: Personal och service
Bodde här 1 natt i januari 2024
Svar från b 5 feb. 2024
Thank you for taking time to review our hotel. I wish your stay would have been better and would welcome any additional feedback as it will help us continue to improve.We hope you will provide us with another opportunity in the future.Bryan

10/10 Fantastiskt

Beau

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i januari 2024
Svar från b 26 jan. 2024
Thank you for taking time to review our hotel. I was glad to see that you enjoyed your stay and we look forward to seeing you again.Bryan

10/10 Fantastiskt

Brad

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i januari 2024
Svar från b 24 jan. 2024
Thank you for taking time to review our hotel. I was glad to see that you enjoyed your stay and look forward for your return.Bryan

2/10 Väldigt dåligt

Sarah

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Found this in the top drawer of tv entertainment center
Hair on the walls inside of the shower
Hair on the walls inside of the shower
Hair on the walls inside of the shower
Bodde här 1 natt i januari 2024
Svar från b 24 jan. 2024
Thank you for taking time to review our hotel. I wish your stay would have been better and we are sorry for the items mentioned. We wish you would have brought to our attention while you were at the hotel so we could have remedied for you. We will discuss and make improvements moving forward.Bryan

2/10 Väldigt dåligt

Ben

Bodde här 1 natt i januari 2024
Svar från b 24 jan. 2024
Thank you for taking time to review our hotel. I wish your stay would have been better and would welcome any additional feedback as it would help us continue to improve. We hope to see you again in the future.Bryan

10/10 Fantastiskt

Kimberly

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Cookies
Everything was great the thing about my stay was those delicious cookies!
Bodde här 2 nätter i januari 2024
Svar från b 24 jan. 2024
Thank you for taking time to review our hotel. I was glad to see that you enjoyed your stay and look forward for your return.Bryan

4/10 Dåligt

Kevin

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Property is in desperate need of an update.
Bodde här 4 nätter i januari 2024
Svar från b 24 jan. 2024
Thank you for taking time to review our hotel. I wish your stay would have been better and appreciate the feedback. We hope to see you again in the future.Bryan

10/10 Fantastiskt

Hugh, Boulder

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från b 24 jan. 2024
Thank you for taking time to review our hotel. I was glad to see that you enjoyed your stay and look forward for your return.Bryan

10/10 Fantastiskt

Gracelyn

Reste med familj och småbarn
Gillade: Renlighet och boendets skick och faciliteter
It was a great place to stay. The staff was very friendly and happy to help.
Bodde här 2 nätter i januari 2024
Svar från b 24 jan. 2024
Thank you for taking time to review our hotel. I was glad to see that you enjoyed your stay and look forward for your return.Bryan

10/10 Fantastiskt

Claudia

Bodde här 1 natt i januari 2024
Svar från b 29 jan. 2024
Thank you for taking time to review our hotel. I was glad to see that you enjoyed your stay and look forward for your return.Bryan

10/10 Fantastiskt

Mohammed

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great staff love it
Bodde här 5 nätter i december 2023
Svar från b 24 jan. 2024
Thank you for taking time to review our hotel. I was glad to see that you enjoyed your stay and look forward for your return.Bryan

10/10 Fantastiskt

Juan

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was very friendly!
Bodde här 1 natt i december 2023
Svar från b 24 jan. 2024
Thank you for taking time to review our hotel. I was glad to see that you enjoyed your stay and look forward for your return.Bryan

2/10 Väldigt dåligt

Deborah

Gillade inte: Renlighet och personal och service
It was the noisiest place ever. It started with a couple with a child that talked/screamed at the top of his lungs(12:40 in the morning) He was even banging on the adjacent door. To cover up the noise his parents turned their TV up. Then thier was a group(I don't know how many) that laughed & played music. Then some men that partied late then their alarm went off early in morning. Then a sports team with young guys running up & down the hallway. We tried to call the front desk 5 times with no answer. My husband had to finally open the door & tell them to shut it down. With all, lots of slamming doors. People & the ice maker at all hours. Could hear the elevator every time it was used. Our room faced Hwy 60 so lots of traffic noise. Very expensive food ie: breakfast, supper, drinks. All in all we would never stay there again!
Bodde här 9 nätter i december 2023
Svar från b 24 jan. 2024
Thank you for taking time to review our hotel. I wish your stay would have been better and appreciate the feedback provided. We will continue to look for ways to manage the kids and noise better.Bryan

10/10 Fantastiskt

Fredric

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från b 24 jan. 2024
Thank you for taking time to review our hotel. I was glad to see that you enjoyed your stay and look forward for your return.Bryan

10/10 Fantastiskt

Cody

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Hi
Bodde här 1 natt i december 2023
Svar från b 24 jan. 2024
Thank you for taking time to review our hotel. I was glad to see that you enjoyed your stay and look forward for your return.Bryan

10/10 Fantastiskt

Leticia

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i december 2023
Svar från b 24 jan. 2024
Thank you for taking time to review our hotel. I was glad to see that you enjoyed your stay and look forward for your return.Bryan

6/10 Okej

Ishmael and Praveena

Reste med sin partner
Gillade: Personal och service
Gillade inte: Bekvämligheter
The amenities could be better for the price.
Bodde här 1 natt i december 2023
Svar från b 24 jan. 2024
Thank you for taking time to review our hotel. I wish your stay would have been better and would welcome any additional feedback as it would help us continue to improve. We hope to see you again in the future.Bryan