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Recensioner av La Quinta Inn by Wyndham Phoenix Thomas Road

2.5 out of 5
La Quinta Inn by Wyndham Phoenix Thomas Road
2725 N Black Canyon Hwy, Phoenix, AZ

Recensioner

4,2
10 - Fantastiskt i betyg. 104 av 1108 recensioner" "
8 - Bra i betyg. 93 av 1108 recensioner" "
6 - Okej i betyg. 135 av 1108 recensioner" "
4 - Dåligt i betyg. 243 av 1108 recensioner" "
2 - Väldigt dåligt i betyg. 533 av 1108 recensioner" "

4,2/10

Renlighet

5,6/10

Personal och service

4,2/10

Bekvämligheter

3,8/10

Boendets skick och faciliteter

4,4/10

Hållbarhet

Recensioner

2/10 Väldigt dåligt

Danny

Crack head central. Noise all night. People milling about outside. Yelling, fighting. I stayed 4 nights and it was the same every night. Pictures looked great. Reality was it’s filthy and drug infested.
Bodde här 4 nätter i april 2024

6/10 Okej

ANGELA

Reste i grupp, Reste med sin partner
Gillade: Personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
The staff were great. And the room was clean but a bit busted up, no bugs or critters.The walls are thin. BUT this is a shady looking hotel, bums, homeless, drug addicts and prostitute were coming in and out of many of the rooms. There was a smell of urine around the corner...I went outside to smoke and two guys came up that looked suspicious, and my date had to make his appearance to make the guys leave. The dennys there sux too.the Starbucks was good, drive thru only.
Bodde här 1 natt i april 2024

2/10 Väldigt dåligt

Berenice

Reste med familj och småbarn
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
El lugar estaba sucio, con mal olor, las instalaciones del baño en mal estado con moho, el sanitario estaba despegado del piso, las cortinas sucias y con mal olor, el piso sucio
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Miriam

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
flies all over the place. bathroom terrible
Bodde här 1 natt i april 2024

2/10 Väldigt dåligt

Alejandra

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i april 2024

2/10 Väldigt dåligt

Duclaude

Reste med sin partner
I never stay at a nasty hotel like that, they put a nice picture at the website but this place is not clean, cockroach everywhere
Bodde här 3 nätter i april 2024

2/10 Väldigt dåligt

Melissa

Reste med sin partner
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Pictures are not updated. Very dirty outside and inside. Outdated and torn furniture. Alot of homeless people around hotel and around area. Overall terrible quality hotel.
Bodde här 1 natt i april 2024

6/10 Okej

Dominic

Affärsresenär, Reste med familjen
Gillade inte: Renlighet och boendets skick och faciliteter
Didn’t read the reviews and trusted it since it was a La Quinta and I’ve stayed at a few before and had a alright experience; nothing fancy and perfect for one night! Well, this must’ve been another motel using their name as I can’t believe I’ve ever been to one that was this rancid. I knew the neighborhood wasn’t the best but damn, it was really rundown and the whole environment was disgusting. The stairway smelled of urine and had a wonderful selection of pee cups, tossed burgers, and toothbrushes to choose from. Graffiti littered the walls and had some wonderful moments. Realistically, the rooms were perfect for one night and I was satisfied enough. If you’re planning on staying here, be sure to do just one night and leave as soon as possible. I can’t imagine being here any longer than that.
Bodde här 1 natt i april 2024

2/10 Väldigt dåligt

Grace

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i april 2024

10/10 Fantastiskt

Marie

Gillade: Renlighet och personal och service
Bodde här 1 natt i april 2024

2/10 Väldigt dåligt

Lynn

Affärsresenär, Reste med sin partner, Reste med husdjur
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This place was a dump! The in-room phone didn't work, the sink facet was loose, the toilet was loose on the floor. No light bulb is the lamps! Smelly. Dirty. Just awful!!
Bodde här 2 nätter i april 2024

4/10 Dåligt

Anthony

Affärsresenär
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
You have homeless ppl staying there. and you felt like you would get killed walking threw the parking lot.
Bodde här 4 nätter i april 2024

2/10 Väldigt dåligt

Teodulo

Affärsresenär, Reste med familjen, Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Carpet very dirty,all the room is dirty looks is almost never vacuum,the bathroom has lots of hair in the bathtub and the water is not running (very slow)also the room has cockroachs
Bodde här 1 natt i april 2024

2/10 Väldigt dåligt

cheryl

Gillade inte: Renlighet
Bodde här 1 natt i april 2024

2/10 Väldigt dåligt

Reyes

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Dirty blankets Walls with gratings as if they were gangs really bad Smelling so bad smoking Really bad experience in the hotel that’s why I can stay my three nights I maker reservation on the another better hotel to spend my order 2 nights.
Bodde här 3 nätter i april 2024

4/10 Dåligt

MOHAN

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
1. table legs were shaky 2. Light switch wasn’t working
Bodde här 3 nätter i april 2024

2/10 Väldigt dåligt

Jeffrey

Bodde här 3 nätter i april 2024

6/10 Okej

Wesley

Reste med familjen
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Friendly staff. Russel was so nice. People talked outside my room at 7am.
Bodde här 3 nätter i april 2024

4/10 Dåligt

francisco

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
The property had grafitti on the exterior walls. Reasonable price
Bodde här 2 nätter i april 2024

8/10 Bra

Kim

Reste med husdjur
Gillade: Personal och service
The room itself was great with a very comfortable bet. The area outside is quite messy with a lot of noise.
Bodde här 3 nätter i april 2024

2/10 Väldigt dåligt

David W

Affärsresenär, Reste med sin partner
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
The room was disgusting, dirty bathtub, writing on the bedroom walls, pealing paint on the walls! Two different Uber drivers warned me about the unsafeness of the area as well. Expedia should refund my funds for booking a establishment like this.
Bodde här 3 nätter i april 2024

4/10 Dåligt

Irene

Reste med sin partner
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Incredible area… every nefarious human was in that area
Bodde här 1 natt i april 2024

2/10 Väldigt dåligt

Natenberg

Reste med sin partner
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
This was the most run down and shabby LaQuinta I have ever stayed at Rooms were poor quality shower barely worked and so short I couldn't shower and I am not a tall person. Breakfast was pretty sparse, rooms were cold, no chair or desk to even sit at. It looked like no one took care of it since 1960
Bodde här 5 nätter i april 2024

2/10 Väldigt dåligt

WILLIAM

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The property: The building looks very dilapidated. Trash all around the property. Homeless and/or undesirables roaming around. Had to keep looking out the window at night, thinking someone could break into the car. The room: It smelled like someone had just smoked 100 cigarettes. The bed sheets did not smell clean and had cigarette burns in them. The carpet had seen better days and it was at a minimum, in dire need of steam cleaning. Dirty walls, curtains, doors, and closet. The interior lock handle to the bathroom door was missing, requiring someone outside the bathroom to open the door for the person using the facilities. Only 1 of the 3 lamps in the room actually worked. The 2 keycards deactivated and we were locked out of our room. We called the front desk multiple times (x10), as the lobby was rather far from our room, but the person answering the phone kept putting us on hold without saying anything. We finally took the long walk to the lobby and found another guest arguing with the front desk person for a similar reason. $120 p/night was way overpriced for such a dumpy place.
Bodde här 2 nätter i mars 2024

2/10 Väldigt dåligt

Kerry

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i mars 2024

2/10 Väldigt dåligt

Steve

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
This hotel did not hold my reservation and I had to sleep in my car. Hotel is not clean. Surrounding area is not safe do not stay here under any circumstances
Bodde här 2 nätter i mars 2024

10/10 Fantastiskt

Lenda Zulay, Madrid

Gillade: Renlighet och personal och service
It is a place where you can rest and be well for several days. It is very quiet and safe
Bodde här 6 nätter i mars 2024

2/10 Väldigt dåligt

rigoberto

Reste i grupp, Affärsresenär
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Property was super dirty, mold in the bathroom and INFESTED with roaches. People doing meth in the stair wells and the staff not doing anything about it. Also walked by a room that looked like a meth lab.
Bodde här 1 natt i mars 2024

2/10 Väldigt dåligt

Pia

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
There was nothing to like about this property! It was old run down and barely livable! It was so so unsafe and I believe it was a front for prostitution and/or drugs! I should have ate the money and left, that’s my bad and on me…
Bodde här 1 natt i mars 2024

2/10 Väldigt dåligt

Dave

Reste med sin partner
Gillade inte: Renlighet och boendets skick och faciliteter
The worst we have ever experienced did not stay
Bodde här 1 natt i mars 2024

2/10 Väldigt dåligt

Aislinn

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This property was pretty awful and should be closed down. The floor had a giant squishy wet spot that seemed like a permanent facet of the room. The curtains had holes in thick canvas and everything was really dirty. The door did not feel secure. We left pretty immediately and got another place because I knew we wouldn't be able to sleep. Only positive was that I got a refund and the linens were clean. Staff seemed kind, but that only goes so far.
Bodde här 1 natt i mars 2024

2/10 Väldigt dåligt

Luis

Bodde här 2 nätter i mars 2024

4/10 Dåligt

Deepak

Reste med familjen
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Filthy place. Can't believe LaQuinta would allow their name to be associated with this hotel. The place is run down, paint peeling, graffiti in the exterior walls by the stairs, corridors smell of urine. There were multiple stains in the carpet in the room, paintings had been removed and there were a bunch of nail holes that hadn't been repaired. Would not recommend staying under any circumstances. In fact we left early rather than spending another night at this place.
Bodde här 2 nätter i mars 2024

4/10 Dåligt

Kevin

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Property is in need of a major remodeling. Dirty and Would not stay there again
Bodde här 2 nätter i mars 2024

4/10 Dåligt

Rafael, San Diego

Reste med sin partner
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Dirty and smelly Rooms and Property
Bodde här 4 nätter i mars 2024

2/10 Väldigt dåligt

Farrah

Reste i grupp
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This location was completely unsafe and the rooms were disgusting. When we checked in there was shattered glass windows at the front desk, then when we went to our room there was homeless people walking through the walk ways. We got into the room and there was an awful smell, and we ended up finding what looks to be dried blood on the bedskirt and on the mattress. The bathroom and the rest of the room had grime all over the walls the tub looked absolutely disgusting. My friend and I are young women and love to roadtrip and stay in locations that we can sleep safely and soundly, but this location made us so uncomfortable and scared and thankfully we were able to find another hotel.
Bodde här 1 natt i mars 2024

2/10 Väldigt dåligt

Octavio

Affärsresenär, Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
No internet available No King size bed No bottled water No coffee Incomplete window dressing
Bodde här 1 natt i mars 2024

4/10 Dåligt

John

Reste med sin partner
Gillade inte: Renlighet och boendets skick och faciliteter
Loud street noise all night. Not clean.
Bodde här 1 natt i mars 2024

2/10 Väldigt dåligt

carlos

Bodde här 1 natt i mars 2024

2/10 Väldigt dåligt

Ross, Fontana

Reste med familj och småbarn
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
This was the worst motel we've stayed at. Our room smelled like both urine and smoke. The floor and walls of our room were dirty. The police showed up twice the first night we were there. The staff was friendly enough and the continental breakfast was sufficient.
Bodde här 2 nätter i mars 2024

2/10 Väldigt dåligt

shaun

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
would not recommend.

2/10 Väldigt dåligt

Stephanie

Reste med familj och småbarn, Affärsresenär
Gillade inte: Renlighet
This place looked like a run down motel - people that looked homeless hanging out, outside. I seen 2 people exchanging drugs as I was pulling into the lobby. The surrounding area was also really sketchy. It looked so bad upon arrival that I ended up cancelling my stay. Do not recommend, there is another La Quinta a few minutes away ina better neighborhood, much cleaner.
Bodde här 1 natt i mars 2024

2/10 Väldigt dåligt

Karl

Bodde här 1 natt i mars 2024

2/10 Väldigt dåligt

Johnny

Nothing
Bodde här 1 natt i mars 2024

2/10 Väldigt dåligt

Marc, Ventura

Affärsresenär
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Non hotel guests sleeping in the stair wells Old and in minimum repair The shower worked very well but the tub was dirty
Bodde här 2 nätter i mars 2024

4/10 Dåligt

Frank

Reste med sin partner
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Out dated, poor internet , noise
Bodde här 1 natt i mars 2024

2/10 Väldigt dåligt

Nicole

Gillade inte: Boendets skick och faciliteter
Property is in a very bad area. We witnessed 2 drug deals as we were checking in. The stairs had urine all over. The hotel run down and dirty. I could not stay there, it was not safe for two women. I immediately got a refund and found a new hotel. Expedia did take care off us and gave me my money back.
Bodde här 1 natt i mars 2024

2/10 Väldigt dåligt

Ed, Vista

Affärsresenär
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
After I checked in and went to my room, I tried to connect my work laptop to the wifi, but was unable. I went to the front desk and pointed this out, and I was told that the wifi was out. This information was not told to me during check-in, and I feel it should have been disclosed at that time. I told the worker that I booked this location because it advertised free wifi, and I needed it because I was on a business trip. I was offered a refund, but because I booked through Expedia, the worker told me that Expedia needed to initiate the request for a refund by emailing customer service department for La Quinta. After several attempts by Expedia, and 5 days later, La Quinta finally replied to Expedia and denied the request for a refund. La Quinta stood by their policy of no refunds. However, in this case, I feel that I had a very valid reason to request a refund, since they did not have wifi as advertised. With respect to the condition of the room, there was a very stale odor as I walked in. Looking down at the floor, I was able to see small pieces of crumbs and other fine particle debris, a clear indication that the floors were not swept or mopped. The bathroom counter has dried up "something" on the surface, a clear indication that it was not scrubbed or wiped down. The flat part of the base of the toilet where the bolts are located was covered in dried liquid, probably a combination of water and urine, and also had dust and/or dirt particles stuck to the dried liquid.
Bodde här 1 natt i mars 2024

2/10 Väldigt dåligt

John

Bodde här 1 natt i mars 2024

4/10 Dåligt

Joseph

Bodde här 1 natt i mars 2024