Hi Leslie, On behalf of the entire hotel team, I want to thank you for sharing a 5 out of 5.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Catherine McDaniel

Dear Niki,It's great to know that you found our hotel's location to be satisfactory. We understand the importance of providing our guests with a convenient and safe environment, and we're pleased that our area met your expectations.At Moxy Tempe, we are committed to providing a memorable and enjoyable experience for all of our guests, and your satisfaction is our top priority. If there's anything else we can do to enhance your future stays with us, please don't hesitate to let us know.

Dear Daniel,I'm pleased to hear that you found our staff to be nice; providing exceptional service is at the heart of what we do. However, I'm disappointed to learn that certain aspects of your stay did not meet your expectations.Your comments regarding the room amenities, cleanliness of the pool, elevator functionality, and noise level are deeply concerning. Please accept my sincerest apologies for any inconvenience or discomfort these issues may have caused you during your time with us. Rest assured, I have personally addressed each of these matters with our team to ensure that immediate action is taken to rectify them.Regarding the room amenities, we understand the importance of providing the comforts and conveniences that our guests expect. We will explore ways to enhance the in-room experience to better meet your needs.Our pool maintenance protocols will be reviewed and reinforced to ensure that the pool area is kept clean and inviting for all guests to enjoy.Additionally, I apologize for any inconvenience caused by the elevator's intermittent functionality. We will conduct a thorough inspection to identify and address any underlying issues promptly.As for the noise disturbance from the road, while we strive to minimize external disruptions, I understand that it can impact the overall guest experience. We will explore additional measures to mitigate noise levels and ensure a more peaceful stay for our guests.Daniel, we truly value your feedback, and I assure you that your comments will not go unnoticed. If you decide to give us another chance in the future, I would love the opportunity to personally ensure that your next stay exceeds your expectations.

Hi Jaclyn,Thank you for sharing your feedback with us. I'm glad to hear that despite a few cleanliness concerns, you found our staff to be very nice and that you enjoyed the comfort of our beds during your two-day stay. Please accept my sincere apologies for the lapses in cleanliness you experienced in your room. We strive to provide each guest with a clean and comfortable environment, and it's disappointing to learn that we fell short of this standard during your visit.Your comments have been shared with our housekeeping team to ensure that necessary improvements are made to prevent similar issues in the future. We greatly appreciate your understanding, especially considering the value you found in your stay with us.Should your travels bring you back to Tempe, we would love the opportunity to host you again and provide you with a truly exceptional experience that exceeds your expectations.

Dear Dominick,Thank you so much for taking the time to leave us such a glowing review! It's fantastic to hear that you enjoyed your experience at Moxy Tempe and found our staff to be friendly. Creating a relaxed environment where our guests feel welcome and at ease is always our goal, so I'm thrilled that we were able to achieve that during your stay.We strive to make every aspect of our hotel easy to navigate, from check-in to exploring the local area. Your positive feedback reaffirms that we're on the right track.We truly appreciate your kind words and hope to welcome you back for another wonderful stay whenever your travels bring you to Tempe.

Dear Stacey,Thank you for taking the time to share your feedback with us following your recent stay at Moxy Tempe. I'm delighted to hear that you enjoyed the vibrant atmosphere of our property, the rooms, and our friendly and helpful staff. Your positive comments about our food and drinks are greatly appreciated, and I'll be sure to share them with our team.I apologize for the disappointment you experienced with our pool area. Your feedback is crucial to us, and I want to assure you that we are taking immediate action to address the issues you raised. We will be replacing the broken lounge chairs and cleaning the cabana cushions to ensure they are in pristine condition for our guests. Additionally, our maintenance team will be addressing the pool water clarity and ensuring that it is maintained to the highest standards of cleanliness.We strive to provide our guests with an exceptional experience, and I regret that we fell short in this instance. Your feedback is invaluable to us as it helps us to identify areas for improvement and enhance our guest experience.We hope to have the opportunity to welcome you back to Moxy Tempe in the future and provide you with a five-star experience that meets and exceeds your expectations.

Dear Rachael,Thank you for taking the time to share your feedback with us following your recent stay at Moxy Tempe. I'm pleased to hear that you found our beds comfortable and enjoyed our pool area. It's also great to know that you appreciated our convenient location near kid-friendly activities and ASU.I sincerely apologize for the lack of attention to detail regarding cleanliness during your stay. Your feedback is crucial to us, and I want to assure you that we are taking immediate action to address the issues you raised. Our housekeeping and maintenance teams will be retrained to ensure that our rooms and public areas are maintained to the highest standards of cleanliness and presentation. We will also be conducting a thorough inspection of the entire property to identify and address any areas that require attention or refurbishment.We strive to provide our guests with a comfortable and enjoyable experience, and I regret that we fell short in this instance. Your feedback is invaluable to us as it helps us to identify areas for improvement and enhance our guest experience.We hope to have the opportunity to welcome you back to Moxy Tempe in the future and provide you with a five-star experience that meets and exceeds your expectations

Dear Sarah,Thank you for taking the time to share your wonderful feedback following your recent stay at Moxy Tempe. I'm thrilled to hear that you enjoyed your experience with us and that you found our room design to be simple, homey, and comfortable. It's fantastic to know that you appreciated our clean property and that you were able to settle in immediately.I'm delighted to hear that you found our staff to be super attentive and helpful and that your check-in and check-out processes were smooth and efficient. Our team takes great pride in delivering exceptional service to our guests, and it's always rewarding to hear positive feedback in this regard.We would love to welcome you back to Moxy Tempe in the future and give you the opportunity to take advantage of more of our amenities.

Dear Colton,Thank you for sharing your fantastic feedback with us! We're delighted to hear that you had such a positive experience during your stay at Moxy Tempe. Creating a comfortable vibe and ensuring our guests' convenience are top priorities for us, so I'm thrilled to learn that we were able to make everything easy for you, including accommodating adjustments and offering an early check-in at no extra charge.We're grateful for your kind words and your loyalty. It would be our pleasure to welcome you back to another Moxy Hotel whenever your travels bring you to a new destination.Looking forward to hosting you again in the future!

Dear Andrew,Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed our convenient proximity to ASU and that you were able to relax by the pool in the afternoon. Providing a comfortable and enjoyable stay for our guests is our top priority, and it sounds like we succeeded in creating a relaxing atmosphere for you.I'm delighted that you found our staff to be friendly and informative. We take pride in delivering exceptional service, and your kind words mean a lot to us.Should your travels bring you back to the Tempe area, we would be honored to host you again at Moxy Tempe for another memorable stay.

Dear Paul Allen,Thank you for choosing Moxy Tempe for your recent stay and for taking the time to share your feedback on Expedia. We appreciate your valuable input, as it helps us to continuously improve our services and offerings.We're delighted to hear that you had an easy check-in experience and enjoyed your room, especially the fun touch of having a guitar in every room. However, we apologize for any inconvenience caused by the condition of the guitar strings. Your feedback regarding this matter is important, and we will address it promptly to ensure that all aspects of our guest experience meet the highest standards.

Hi Tek, Thank you for taking the time to leave feedback, though we're sorry to see that your experience didn't meet your expectations. We value all feedback, as it helps us improve our services. If there's anything specific you'd like to share with us regarding your experience, please feel free to reach out directly to (cmcdaniel@247hotels.com). We're committed to ensuring our customers have a positive experience and would appreciate the opportunity to address any concerns you may have had.

Dear Michael,We are delighted to hear that you enjoyed the atmosphere during your stay. Creating a welcoming and pleasant environment for our guests is a top priority for us, and we are thrilled that you found the atmosphere to be nice. We look forward to welcoming you back for another enjoyable stay in the future!

Dear Linda,Thank you for sharing your thoughts with us. At Moxy, we pride ourselves on being a playful, affordable, and stylish hotel brand tailored to the preferences of our millennial guests. Our design philosophy revolves around offering everything you want and nothing you don't.While refrigerators are not standard in our rooms, we understand the convenience they offer. That's why we happily provide mini fridges for our guests free of charge upon request. We appreciate your feedback and hope to welcome you back for another Moxy experience soon.

Dear Ashley Erin,I hope this message finds you well. Thank you for choosing Moxy Tempe for your recent stay and for sharing your feedback with us via Expedia.We're delighted to hear that you found our hotel cute and unique. Providing a distinctive and vibrant experience for our guests is what we aim for, and it's fantastic to hear that you appreciated the difference from a regular hotel.Thank you for your kind words about our staff. Ensuring our guests feel welcomed and valued is our priority, and I'm glad to hear that our team made a positive impression on you.We appreciate your feedback regarding the wait times during your stay. Please accept our apologies for any inconvenience this may have caused you. We continuously strive to improve our service and your feedback helps us identify areas for enhancement.Regarding the ice, we apologize for the inconvenience of having to go to the front desk area to get a bag of ice. We will review our facilities to see how we can make this process more convenient for our guests in the future.

Dear Todd,I hope this message finds you well. Thank you for choosing Moxy Tempe for your recent stay and for taking the time to leave such a positive review on Expedia.We are thrilled to hear that you had such a fantastic experience with us. Maintaining a clean and comfortable environment for our guests is one of our top priorities, and it's wonderful to hear that you found our hotel very clean. Your comfort and satisfaction are of utmost importance to us.We're delighted that you also enjoyed our awesome rooms. Providing stylish and well-appointed accommodations is something we take great pride in, and it's fantastic to hear that our rooms met your expectations.Thank you once again for your kind words and for choosing Moxy Tempe. We look forward to welcoming you back for another outstanding stay in the future!

I apologize for any inconvenience caused by the lights from the parking garage and the noise from the garbage truck during your stay. Your comfort and satisfaction are of utmost importance to us, and we regret falling short of your expectations in this regard.Please rest assured that we take your feedback seriously, and we will explore potential solutions to minimize disturbances for our guests in the future. Your comments will be shared with our team as we work towards providing a more peaceful and enjoyable environment for our guests.

Dear Michelle,Thank you so much for choosing to stay with us at Moxy for your first experience, and for taking the time to share your wonderful feedback! We're thrilled to hear that you loved your stay and found our rooms clean and well-equipped.It's fantastic to know that you enjoyed our fresh, modern, and fun lobby and common areas, as well as the great drinks and food from our onsite options. We apologize for the rain hindering your use of the pool but are delighted that you found it beautiful nonetheless. We hope to welcome you back soon so you can experience it in its full glory.We're also glad to hear that our location near dining options and a convenience store added to the convenience and enjoyment of your stay. Your kind words mean a lot to us, and we can't wait to have the pleasure of hosting you again at Moxy!

Dear Rhonda,Thank you for sharing your experience with us! We're delighted to hear that you enjoyed the Moxy ambiance. Your feedback regarding the lighting in the room is duly noted, and we will certainly look into making adjustments to ensure brighter options are available for our guests' comfort. We're thrilled that you found our evening staff to be fantastic, and we'll be sure to pass along your kind words to them. We appreciate your valuable feedback and hope to welcome you back soon for another enjoyable experience.

Thank you for taking the time to share your experience with us! We're thrilled to hear that you had another homerun stay at the MOXY. It's wonderful to know that you appreciated the charm and character of our hotel, as well as the unique touches that set us apart from cookie-cutter accommodations. We're glad that you found our giant bean bag chair and relaxed ambiance to your liking. Being within walking distance to various dining options and activities is certainly a plus, and we're delighted that you found our location convenient. We look forward to welcoming you back for another enjoyable stay in the future!

Dear Dylan,Thank you so much for taking the time to share your experience with us! We are thrilled to hear that our bar staff, especially Mickey, made a positive impression on your visit. It's always rewarding to know that our team's efforts are appreciated by our guests.We'll be sure to pass along your kind words to Mickey, and we hope to have the pleasure of welcoming you back soon

Dear Michael,Thank you for sharing your experience with us! We're pleased to hear that you found our hotel to be quirky and that our staff provided friendly and helpful service.We appreciate your feedback regarding the storage setup and the absence of blackout curtains. It's always valuable to receive insights from our guests. We'll certainly take note of your observations and consider them as we work on enhancing our guests' overall experience.We look forward to welcoming you back on your next visit and appreciate your understanding.

Dear Juliann,Thank you so much for taking the time to leave us a fantastic 5 out of 5 review! Your feedback is incredibly valuable, and we truly appreciate your support.

On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

Dear Thomas,Thank you for taking the time to share your recent experience at Moxy Tempe. We appreciate your feedback, and we are pleased to hear that our staff was able to assist you promptly and professionally during your stay.We sincerely apologize for the inconvenience caused by the noise over the weekend. We understand the importance of a peaceful environment for our guests and regret that this was not your experience initially. We appreciate your understanding as we took steps to address the situation promptly by relocating you to a quieter room on the second day.Regarding the issue with the TV guides, we apologize for any frustration this may have caused. Your feedback is valuable, and we will address this matter to ensure that our guests can easily navigate and find the content they want to watch.It is heartening to hear that you found our staff to be friendly and professional. We strive to create a positive and accommodating atmosphere for our guests, and we are glad that our team was able to contribute to your overall satisfaction.Your comments are important to us, and we take them as an opportunity to improve our services. We hope to have the chance to welcome you back to Moxy Tempe in the future and provide you with a more seamless and enjoyable stay.

Dear Ayanaa,Thank you for choosing Moxy Tempe and for sharing your experience with us. We are delighted to hear that you found our hotel to be very nice, with a fun and friendly environment. It's heartwarming to know that our staff was accommodating and helpful, contributing to a positive overall impression of your stay.We sincerely apologize for the inconvenience you encountered regarding the pool heater and the unavailability of bike locks during your visit. Your feedback is crucial, and we appreciate your understanding as we work to address and resolve these issues promptly. We are committed to providing accurate and up-to-date information to our guests, and we regret any confusion or disappointment this may have caused.On a positive note, we are thrilled to hear that you enjoyed the amazing food and the surrounding area with plenty of activities within walking distance. We are grateful for your compliments, and we hope these positive aspects contribute to lasting memories of your stay.We would be honored to welcome you back to Moxy Tempe in the future, ensuring that your next visit is even more enjoyable.

Dear Valued Guest,Thank you for taking the time to share your recent experience at Moxy Tempe, although we are truly sorry to hear about the challenges you faced during your stay.We sincerely apologize for the inconvenience of the TV not working in both rooms after the switch. Technical issues like this are certainly not the standard we strive to uphold, and we regret any disruption this may have caused to your stay. Your feedback is important, and we will be investigating this matter thoroughly to ensure such issues are promptly addressed.Additionally, we apologize for the cleanliness concerns you encountered, with hair found in the shower. Maintaining a clean and comfortable environment is a top priority for us, and we are disappointed to have fallen short of our own standards in this regard. Rest assured, we will be taking immediate steps to address this matter with our housekeeping team to prevent any recurrence.Concerning the discomfort you experienced with the bed, we sincerely regret that your sleep quality was affected. We understand the importance of a good night's sleep, and we will be looking into the comfort of our beds to ensure they meet the high standards we aim to provide for our guests.We truly appreciate your feedback as it helps us identify areas for improvement. We would love the opportunity to make amends and invite you to reach out directly to discuss your experience further or to assist in making future arrangements.Thank you for bringing these matters to our attention, and we hope to have the chance to welcome you back with an improved experience in the future.

Dear Esther,Thank you so much for taking the time to share your feedback with us! We are thrilled to hear that you loved your experience at Moxy Tempe.Your satisfaction is our top priority, and we're delighted to know that you enjoyed every aspect of your stay with us. If there's anything specific that stood out or if you have any suggestions for how we can make your next visit even better, please don't hesitate to let us know.We appreciate your positive comments and look forward to the opportunity to welcome you back for another fantastic stay at Moxy Tempe.