Utomhuspool, cabanor (tilläggsavgift) och parasoller
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Recensioner av Rise Uptown Hotel

4 out of 5
Rise Uptown Hotel
400 W Camelback Rd, Phoenix, AZ

Recensioner

9,2

Underbart

10 - Fantastiskt i betyg. 730 av 978 recensioner" "
8 - Bra i betyg. 141 av 978 recensioner" "
6 - Okej i betyg. 62 av 978 recensioner" "
4 - Dåligt i betyg. 32 av 978 recensioner" "
2 - Väldigt dåligt i betyg. 13 av 978 recensioner" "

9,6/10

Renlighet

9,4/10

Personal och service

9,2/10

Bekvämligheter

9,4/10

Boendets skick och faciliteter

9,4/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2023
Svar från Rise Uptown Front Desk 20 nov. 2023
Thank you for your positive review!

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
This hotel is just great
This is a great hotel. I’ve been staying at a whole bunch of different hotels over the past year and this is absolutely one of the best when it comes to service, room (I love the concrete floor in the room) and pool area. Tip: avoid the Cartel coffee shop. At 10.30 on a Saturday they were already out of yoghurt, croissants etc. Luckily they still had coffee, but only one size and it wasn’t good (but expensive). The staff in the coffeeshop also were pretty unfriendly.
Bodde här 3 nätter i mars 2023
Svar från Rise Uptown 9 mars 2023
Hello! Thank you so much for staying with us and providing some wonderful feedback. We are so glad to hear that you enjoyed our hotel so much! We do apologize about your experience with Cartel Coffee, but we do hope to see you again sometime soon! Have a great day!

10/10 Fantastiskt

Marie

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice atmosphere
Very friendly staff, and nice pool area. Really loved the atmosphere in the hotel. And a nice rooftop bar Thursday- Sunday.
Bodde här 5 nätter i februari 2022
Svar från Rise Uptown 20 feb. 2022
Hi Marie! Thank you for the review! We are glad you enjoyed your stay, it was wonderful to have you in! Love the picture!

10/10 Fantastiskt

sandra, Boca Raton

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very cute place to stay. Vibes were immaculate.
Bodde här 1 natt i maj 2024
Svar från kenya 26 maj 2024
We're so happy you enjoyed your stay with us! We appreciate your review and hope to see you again!

10/10 Fantastiskt

Jessica

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Adore this place! All around a wonderful staycation
Bodde här 1 natt i maj 2024
Svar från Front Desk Team 25 maj 2024
Thank you Hope you are able to come back soon.

10/10 Fantastiskt

Michelle, Lake Arrowhead

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Probably the best place you can stay in this area. Very well done, newly updated and lots of nice extras. Highly recommend.
Bodde här 2 nätter i maj 2024
Svar från kenya 24 maj 2024
Hello Michelle! We're so happy you enjoyed your stay with us! We hope to see you again soon!

10/10 Fantastiskt

Asia

Reste med sin partner
Gillade: Personal och service och bekvämligheter
Gillade inte: Boendets skick och faciliteter
One dislike pool was warm one day out of 5 days there water was cold even though it was hot outside so didn't really enjoy pool.Alot of the people was complaining .
Bodde här 4 nätter i maj 2024
Svar från kenya 24 maj 2024
We're glad you enjoyed your stay! We're sorry to hear that. We appreciate your feedback and will look into it.

10/10 Fantastiskt

Sheri

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I loved the staff and the atmosphere
Bodde här 1 natt i maj 2024
Svar från Front Desk Team 22 maj 2024
Thank you glad you enjoyed your stay.

10/10 Fantastiskt

Kameelah

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great!!
Bodde här 1 natt i maj 2024
Svar från kenya 23 maj 2024
We're happy you enjoyed your stay, and we hope to see you again in the future!

6/10 Okej

Alejandra

Reste med sin partner
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Gillade inte: Renlighet
This hotel is a mixed bag. On one hand, everyone we met that works there was fantastic! On the other hand, there were some big misses. The pool is shared with the public who have to make reservations in order to have access. Hotel guests have complimentary access but you have to “reserve” a space with the front desk 24 hours in advance. In reality, you’re not making a reservation as a guest because when we arrived to the pool, we were told we could sit anywhere that wasn’t reserved. Almost every space was reserved. Huh? I thought I made a reservation with the front desk. No, the only real pool reservations are the locals who are paying to use it. I ended up asking the hostess to move a reservation to the back so I could sit near the pool, which she accommodated. It seems like the hotel and the pool share the property but are separate entities. The chaise loungers by the pool were disgusting! I was thankful they provided towels to cover them up. The room was dirty. Baseboards and windowsills were covered in dust, and the rug made my feet black. The overall curb appeal is nice but amenity and room cleanliness was a HUGE miss. I’d give it another shot but only if there weren’t any other options available in town.
Bodde här 3 nätter i maj 2024

2/10 Väldigt dåligt

Milton

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Online, the hotel looked nice. The rooms were chic, just like the pictures. The check in was above average. Staff here okay. Got to the room and no sooner did I put my bags down … the DJ from the pool area started his music. Okay. I wouldn’t have minded deep house, Buddha Bar, or something chill. Nope. The DJ started in with rap music and other dated tracks from the early 2000’s. I half expected to hear the “Candy” was going to dance on center stage. And it stayed loud and grew louder. The bass was thumping the windows. I tried to call down to the office and got put on hold for upward of ten minutes. It was just horrible. So… I had had enough and promptly checked out and requested a refund. They only gave half of my money back. Look. If you want to spend a night at in a frat party environment this is all you. If not, better to just bypass this crazy place and leave it to tone deaf DJ a few decades behind the trend. One star.
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Laurie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i maj 2024
Svar från kenya 13 maj 2024
Thank you for staying with us. We hope to see you again soon!

10/10 Fantastiskt

Laura

Reste med familjen, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We love staying at Rise Uptown. The rooms are meticulously neat and tidy. The complementary dog treats and boozy popsicles are the cherry on top!
Bodde här 1 natt i maj 2024
Svar från kenya 13 maj 2024
We are so happy you enjoy staying with us, Laura! We hope to see you soon and we appreciate the continuous support!

10/10 Fantastiskt

kim

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
If you want a place that has good vibes good people good food good music overall good resort then this is a place to be. Honestly I can’t think of any negative things to say about this place. I stayed here with my husband for three days and it was the best time, thank you everyone at uprise hotel.
Bodde här 2 nätter i maj 2024
Svar från Team Rise 14 maj 2024
We are so happy to hear that you enjoyed your stay with us, We will continue to make your future stays just as pleasant we hope to see you again soon!

6/10 Okej

Kimberly

Gillade: Personal och service
Gillade inte: Renlighet
Pool area needs to be cleaned and sanitized. Concrete Floor in room was filthy. Rug was dirty.
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Vladislav

Reste med sin partner, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very very pet friendly, and in general stuff are very friendly and professional!!
Bodde här 3 nätter i maj 2024
Svar från Rise Uptown 6 maj 2024
So happy you enjoyed your stay with us. We look forward to seeing you again!

10/10 Fantastiskt

Alexis

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
very nice and comfortable!
Bodde här 1 natt i mars 2024
Svar från Rise Uptown 6 maj 2024
So happy you enjoyed your stay with us. We look forward to seeing you again!

8/10 Bra

Timothy

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great pool bar and drinks.
Bodde här 2 nätter i april 2024
Svar från Rise Uptown 6 maj 2024
So happy you enjoyed your stay with us. We look forward to seeing you again!

4/10 Dåligt

Carol A.

Gillade: Personal och service
Bodde här 1 natt i april 2024
Svar från Rise Uptown 7 maj 2024
We are so sorry you didn't enjoy your stay with us. We hope that you give us another chance in the future

10/10 Fantastiskt

raven

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This property is truly 5 star. The moment you walk on the property it feels like a resort. The rooms are beautifully designed with the most comfortable bed I have ever slept on in a hotel. Every staff member deserves a raise because they truly make it feel like a 5 star hotel. I casually mentioned we were celebrating my wife’s birthday and within 20 mins of arrival, they brought us a card and free champagne. Tacos at Lylo were some of the best tacos we’ve ever tasted. Pool was very relaxing. Recommend staying in the poolside rooms you get free lounge chair reservations. The balcony is beautiful and you can sit outside and hear music all day. Resort is very quiet at night time and you’ll wake up to awesome views. Will definitely be back to visit!
Bodde här 4 nätter i april 2024
Svar från Rise Uptown 30 apr. 2024
So glad you had a good time! We strive to make everyone's stay the perfect one! So happy we were able to do that for you. We hope to see you again soon!

10/10 Fantastiskt

Kathy, South Holland

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was amazing & friendly!!!! Our room was amazing with the balcony and it was so beautiful !!! Definitely will be back
Bodde här 3 nätter i april 2024
Svar från Rise Uptown 30 apr. 2024
So glad you had a good time! We hope you come back again soon.

8/10 Bra

Natalie

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great room!
Bodde här 2 nätter i april 2024
Svar från kenya 22 apr. 2024
We appreciate your review! We are happy to hear that you enjoyed your time with us.

10/10 Fantastiskt

Brandy

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Loved the mud-century vibe and relaxing by the swimming pool.
Bodde här 2 nätter i april 2024
Svar från kenya 20 apr. 2024
Thank you for your review! We are so happy you enjoyed your stay with us!

10/10 Fantastiskt

Shay

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i april 2024
Svar från kenya 22 apr. 2024
Thank you for staying with us. We are happy to hear that you enjoyed your stay! We hope to see you again at Rise Uptown!

4/10 Dåligt

Bobby

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
The property was very dated, but the grounds are kept. Reminded me of staying in a motel in the 70s. They actually offer popsickles, a turntable and vinyl records at check in.
Bodde här 2 nätter i april 2024

8/10 Bra

Kevin

Bodde här 4 nätter i april 2024
Svar från Rise Uptown 30 apr. 2024
So glad you had a good time. We hope you come back again soon.

10/10 Fantastiskt

JOHN

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i april 2024
Svar från kenya 22 apr. 2024
We appreciate your review! We are glad you enjoyed staying with us and we hope to see you again!

10/10 Fantastiskt

Mohammed

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i april 2024
Svar från kenya 22 apr. 2024
Thank you for your review! We are happy you enjoyed your stay, and we hope to see you in the near future!

10/10 Fantastiskt

Scott

Bodde här 2 nätter i mars 2024
Svar från Rise Uptown 30 apr. 2024
So glad you had a good time! We hope you come back again soon.

10/10 Fantastiskt

Jessica Swena-

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff were so lovely, great vibe, pull and dining were fun!
Bodde här 1 natt i mars 2024
Svar från kenya 4 apr. 2024
We appreciate your kind words, Jessica! We hope to see you again and enjoy another stay with us.

8/10 Bra

Jeffrey, Spanaway

Gillade: Renlighet och personal och service
Bodde här 5 nätter i mars 2024
Svar från kenya 22 apr. 2024
We appreciate your review, Jeffery. We are happy that you enjoyed your stay with us. We hope to see you again in the future.

6/10 Okej

Anthony

Gillade: Renlighet
Gillade inte: Boendets skick och faciliteter
Having the front desk in a popsicle stand (seriously) was confusing. The roof bar was never open. The area is dangerous and has limited amenities (except the excellent 'Belly' restaurant across the street).
Bodde här 2 nätter i mars 2024

10/10 Fantastiskt

Sandra, Surprise

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This property was great! The room was spacious, updated, and the pool area was an awesome space to hang out! We picked our free boozy popsicles, enjoyed a drink during happy hour on the rooftop terrace, and had lunch at LYLO. Cartel coffee on site was a great stop before heading to the pool! We really enjoyed this place and will definitely be back for another staycation in AZ :)
Bodde här 1 natt i mars 2024

8/10 Bra

Daniel

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

David

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Really nice, hip, and upscale.
Bodde här 2 nätter i mars 2024

4/10 Dåligt

Ian

Bodde här 3 nätter i mars 2024

4/10 Dåligt

Ana

Reste med sin partner
Gillade: Personal och service och bekvämligheter
Gillade inte: Boendets skick och faciliteter
We got in at 4:15p and our room wasn’t ready. Were told to hang out at the hotel bar, where my complimentary drink voucher wasn’t accepted. Shower also leaked into the room.
Bodde här 1 natt i mars 2024

2/10 Väldigt dåligt

Amber

Reste med familjen
Gillade: Renlighet och bekvämligheter
Gillade inte: Personal och service
We stayed on the 3rd floor directly beneath the rooftop bar and it was actually miserable. The bass shook our entire bed and the mirrors were literally bouncing off the wall. I get better sleep camping at music festivals than I did staying in my hotel room here. If you’re going to have rooms that close to an outdoor rooftop bar playing music loud af with a subwoofer vibrating the entire building, you absolutely need to make sure those rooms have SOME soundproofing. I am not one to complain ever, especially about noise, but I have never experienced worse noise issues in a hotel in my entire life and if I had known this was going to be an issue, I never would have stayed here. Not worth it at all. I stayed here with my mom which was a big mistake. The rooftop bar has their hours listed as closing at midnight. I When I called the front desk to complain about the noise, they then stated it was ending at 2am. They said that they had already received several noise complaints from other guests and that they would relay the message and ask them to turn it down. They didn’t. In fact, it got LOUDER between 12-2am. There is a noise ordinance and they are not following it whatsoever. We had to be up by 5am the next morning and I was fuming. The staff did nothing to remedy the issue, even though so many guests were infuriated. There is a city noise ordinance and they aren’t following it whatsoever.
Bodde här 4 nätter i februari 2024

8/10 Bra

Sinthuja

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Overall we enjoyed our stay at the hotel. We loved the check-in popsicle and the complimentary drink everyday was a nice touch. The overall aesthetic was very nice!
Bodde här 4 nätter i mars 2024
Svar från kenya 11 mars 2024
We appreciate your review! We're happy you enjoyed your stay and the yummy popsicles! We hope to see you again soon!

10/10 Fantastiskt

Susan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från kenya 11 mars 2024
We appreciate your review! We're so happy you enjoyed your stay!

10/10 Fantastiskt

Sari, Tampa

Bodde här 2 nätter i mars 2024

10/10 Fantastiskt

SUSAN P

Gillade: Renlighet, personal och service och boendets skick och faciliteter
What a cool gem of a stay at Rise. Very friendly staff and love the boozy and non boozy popsicles at check in, as well as never ending waters. The decor of my room was cool - love the space and record player - comfortable bed. No in room coffee maker if that matters to travelers. Room was nice and clean - smallest bit of mildew in shower on shelf but not a true issue. Nice robes. The pool area is fun and comfortable with more friendly staff. Didn’t get to sit at bar but loved the way it was done. Very close to light rail as well. As a solo female traveler I felt safe but did wish there was more lighting when I had to walk a far corner alone to access my hallway. Another bonus was Cartel Coffee is right there and down the street an easy to walk to other dining establishments. Happy hours at Rise also from 4-6pm. Make it a point to book a stay here. It’s unique, well appointed and offers a great location.
Bodde här 3 nätter i mars 2024

4/10 Dåligt

Edward

Gillade: Personal och service
Gillade inte: Bekvämligheter
There is a hidden resort fee of about $35/day which increased my daily rate to $300/night. When I found out about it on check-in an asked if I had a choice, I was told no. It is for parking (I took a Lyft from the airport), water and a popsicle. I got one free popsicle for $163.25. It felt very deceptive.
Bodde här 5 nätter i februari 2024
Svar från Rise 17 mars 2024
Hello Edward. I do apologize that you were not made aware of the Rise Experience Fee. When booking through Expedia, it is listed in the pay details. If you made the reservation over the phone, They should have told you about the pricing during the booking. The Rise Experience Fee, includes parking, popsicles, unlimited water, free social hour cocktail and lounge chairs. Like many hotels who have resort fees, they are not optional. I do hope you give us another chance

10/10 Fantastiskt

Katie

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i februari 2024

10/10 Fantastiskt

Jennifer

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Fabulous fun place and the staff was outstanding!
Bodde här 3 nätter i februari 2024
Svar från kenya 2 mars 2024
Thank you for staying with us! We hope to see you again soon!

10/10 Fantastiskt

Czarina

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was great!
Bodde här 2 nätter i februari 2024
Svar från kenya 25 feb. 2024
We appreciate your review! We're happy you enjoyed your stay. Please come visit us again soon!

4/10 Dåligt

Edo

Reste med familjen
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
2 star motel at a 4 star price
I booked 2 rooms at this hotel since it looked fun and new. And I like Mexican food. It seemed to be the perfect fit for my daughter and me. Once we arrived in our rooms we were kind of shocked. They are much smaller then the images made you believe. And they were filthy. The same counts for the balcony. It’s marketed as ab upscale hotel but ultimately it felt like a multi story motel. 2 stars at best. No Lounge to hang out when it’s 50F outside. Not cool. I called reception several times but no answer. I finally headed down myself to talk to the person who checked us in. They offered text service instead. The response time was very long. After numerous messages they said they were sorry we didn’t like the rooms and offered a cancellation for the 2nd and third night without fees. So we left after the first night. That was the only reasonable thing to do. But did nothing else for us. Sad. I suggest they take the “upscale” off of the description and lover their price significantly after reducing the rat3 by at least 100$ per night. Unbelievable that they get 9.4 rating on hotels.com
Bodde här 3 nätter i februari 2024

8/10 Bra

Jamie

Reste med familjen
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Be aware of “Experience Fee”
Very short stay and not a lot of time at the hotel. A bit surprised at “the experience” fee I was charged at check out as I was not informed about prior. It included parking and 2 popsicles and I have no idea what else?? I didn’t have a car there and grabbed popsicles at checkout since I basically paid for them.
Bodde här 2 nätter i februari 2024
Svar från Rise 21 feb. 2024
So glad you had a good time with us. The Rise Experience fee is something new we introduced in September. It should be listed on the Expedia website or they should be informing if you book with an agent. I am sorry you were not made aware. We hope you come back again soon

8/10 Bra

ANNA SHANTEL

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Kevin

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2024
Svar från kenya 22 feb. 2024
Thanks for staying with us. We appreciate your feedback!