Reception

Recensioner av Fairfield Inn & Suites by Marriott Pittsburgh Neville Island

2.5 out of 5

Recensioner

8,4

Väldigt bra

10 - Fantastiskt i betyg. 466 av 1001 recensioner" "
8 - Bra i betyg. 348 av 1001 recensioner" "
6 - Okej i betyg. 114 av 1001 recensioner" "
4 - Dåligt i betyg. 42 av 1001 recensioner" "
2 - Väldigt dåligt i betyg. 31 av 1001 recensioner" "

8,6/10

Renlighet

8,8/10

Personal och service

8,0/10

Bekvämligheter

8,6/10

Boendets skick och faciliteter

8,2/10

Hållbarhet

Recensioner

6/10 Okej

Verifierad resenär

Gillade: Boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Personal och service
Bodde här 4 nätter i maj 2019
Svar från GM 28 maj 2019
Dear Traveler, We appreciate your attention to reviewing our hotel and hope to host you again. Best, Chuck Kitts General Manager

10/10 Fantastiskt

Michele

Gillade: Bekvämligheter och boendets skick och faciliteter
Clean and comfortable- very quiet
Bodde här 1 natt i maj 2024
Svar från Operations Supervisor 20 maj 2024
Dear Michele, Thank you for taking the time to share feedback from your stay. It is always beneficial to hear back from our guests as this will help us learn how to give our guests the best possible experience. Thank you once again and I hope your travels bring you back to the area.

10/10 Fantastiskt

Michael

Affärsresenär, Reste med familjen
Under development
Bodde här 2 nätter i maj 2024

10/10 Fantastiskt

Ashleigh

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Anne from the front desk is so helpful, very knowledgeable and just all out amazing!!
Bodde här 1 natt i maj 2024
Svar från Operations Supervisor 10 maj 2024
Dear Ashleigh, Thank you taking the time to share about your stay and to acknowledge Anne. It is always encouraging to hear back from our guests. I hope your travels bring you back to the area again.

8/10 Bra

Katrina

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice spot for a quick overnight stay. Breakfast was decent, staff was helpful and polite, and everything was clean.
Bodde här 1 natt i maj 2024
Svar från Operations Supervisor 10 maj 2024
Dear Katrina, Thank you for taking the time to share feedback form your stay. We love hearing back from our guests as this helps us learn how to better our guests overall experience. I hope we see you again.

10/10 Fantastiskt

Ashleigh

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The front desk staff is amazing!!!!
Bodde här 2 nätter i maj 2024
Svar från Operations Supervisor 7 maj 2024
Dear Ashleigh, Thank you for taking the time to share feedback from your stay and for acknowledging our front desk staff. It is always encouraging to hear back from our guests so we can learn and grow to give our guests the best experience possible. I hope your travels bring you back to the area again.

6/10 Okej

Samuel

Reste med sin partner
Gillade: Personal och service och boendets skick och faciliteter
Around exterior roadwork under construction, highways nearby noisy. Room curtains splashed with brown spots?? Room could be freshened up washed etc.
Bodde här 1 natt i april 2024
Svar från Front Desk Supervisor 30 apr. 2024
Dear Samuel, Thank you for taking the time to share feedback from your stay. I have shared your review with our housekeeping and maintenance teams so they can look into solutions to the issues you addressed.

6/10 Okej

James

Reste med familj och småbarn, Affärsresenär
The girl on the Night Shift was not very nice ! We did not feel very welcome sorry! 👎
Bodde här 1 natt i april 2024
Svar från Front Desk Supervisor 17 apr. 2024
Dear James, Thank you for taking the time to share feedback from your stay. I am sorry that you felt unwelcome by the night auditor. I have shared your feedback with our General Manager to ensure this is an isolated incident.

10/10 Fantastiskt

Kim

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Fit my pocket book
Bodde här 1 natt i april 2024
Svar från Front Desk Supervisor 17 apr. 2024
Dear Kim, Thank you for taking the time to share feedback from your stay. It is always encouraging to get feedback from our guests so we can learn and grow to better our guests experience.

10/10 Fantastiskt

Andrew

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The setting is unique. Just north of Pittsburgh on a great waterfront location. Watching the Ohio River from our hotel room.
Bodde här 1 natt i april 2024
Svar från Front Desk Supervisor 24 apr. 2024
Dear Andrew, Thank you for taking the time to share feedback from your stay. I am glad you were able to the waterfront view. It is always encouraging to hear from our guests so we can learn and grow to better our guest's experience.

10/10 Fantastiskt

Ghanashyam

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Affordable.. good location from view pov. Beds are little uncomfortable, but manageable.
Bodde här 1 natt i mars 2024
Svar från Front Desk Supervisor 5 apr. 2024
Dear Ghanashyam, Thank you for taking the time to share feedback from your stay. It is always encouraging to read feedback from our guests so we can learn how to better our guests experience. I have shared your review with our housekeeping team. We hope to host your again soon.

8/10 Bra

Kimberly

Reste med familj och småbarn
Workers were very nice and friendly
Bodde här 2 nätter i mars 2024
Svar från Front Desk Supervisor 5 apr. 2024
Dear Kimberly, Thank you for taking the time to share feedback from your stay. It is always encouraging to read reviews such as yours. We hope to host you again soon.

10/10 Fantastiskt

Joan

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Highway close and construction next door but overall excellent stay.
Bodde här 1 natt i mars 2024
Svar från Front Desk Supervisor 29 mars 2024
Dear Joan, Thank you for taking the time to share feedback from your stay. It is through our guest's feedback that we are able to learn and better serve our guests. I hope to host you again.

6/10 Okej

carroll

Affärsresenär, Reste med familjen
Gillade: Personal och service
To noisy
Bodde här 1 natt i mars 2024
Svar från Front Desk Supervisor 22 mars 2024
Thank you for taking the time to share feedback regarding your stay. Your feedback has been shared with our department leaders to help us learn how we can improve.

10/10 Fantastiskt

Mark

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från ST 18 mars 2024
Dear Guest,On behalf of the entire hotel team, I want to thank you for sharing feedback from your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,SHALINI TRIPATHIGeneral ManagerFairfield Inn Neville Islandshalini.tripathi@aimhosp.com4122644722

10/10 Fantastiskt

Daryl

Bodde här 1 natt i mars 2024
Svar från Front Desk Supervisor 5 apr. 2024
Dear Daryl, Thank you for taking the time to share feedback from your stay. It is always encouraging to read feedback from our guests so we can learn how to better our guests experience. We hope to host your again soon.

8/10 Bra

Travis

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The staff was nice.
Bodde här 1 natt i mars 2024
Svar från ST 12 mars 2024
Dear Guest,I just wanted to reach out and thank you for sharing your feedback. We appreciate it and hope to welcome you back to stay with us.Sincerely,Shalini Tripathi

10/10 Fantastiskt

Trevor

Great staff and tips for restaurants
Bodde här 1 natt i mars 2024
Svar från ST 12 mars 2024
Dear guestI just wanted to reach out and thank you for sharing your positive feedback. We appreciate it and hope to welcome you back to stay with us if you're ever in the area!SincerelyShalini Tripathi

6/10 Okej

Christianne

Reste med familjen
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Staff was very friendly and the breakfast had several options. Room appeared clean. Bed was very uncomfortable. Mattress must be old. Woke up with a backache. Walls were very thin... Pool was DISGUSTING. Hot tub was bolted close.
Bodde här 1 natt i februari 2024
Svar från ST 18 mars 2024
Dear Guest,Thank you for taking the time to share your recent experience with us. It is through guest feedback that we are able to improve our guest experience.Your experience feedback has been shared with our department leaders so we can learn and grow.Although we fell short of meeting your expectations during your stay, I hope you will consider our hotel on your next visit to the area so that we can deliver on the guest experience you deserve.Sincerely,Shalini Tripathi

10/10 Fantastiskt

Eric

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Great
Bodde här 1 natt i februari 2024
Svar från ST 12 mars 2024
Dear Guest, On behalf of the entire hotel team, I want to thank you for sharing with us your experience during your stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with Anne as well as the entire team as a way of celebrating the guest experience we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.SincerelyShalini Tripathi

8/10 Bra

Cherie

Bodde här 1 natt i februari 2024
Svar från Front Desk Supervisor 22 mars 2024
Thank you for taking the time to share feedback regarding your stay. Your feedback has been shared with our department leaders to help us learn how we can improve.

6/10 Okej

Irma

Gillade inte: Boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från front desk supervisor 22 mars 2024
Thank you for taking the time to share feedback regarding your stay. Your feedback has been shared with our department leaders to help us learn how we can improve.

10/10 Fantastiskt

Karensky

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I just love that the rooms are very clean and the room is cozy.
Bodde här 1 natt i februari 2024
Svar från ST 12 mars 2024
Dear Guest, On behalf of the entire hotel team, I want to thank you for sharing with us your experience during your stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with Anne as well as the entire team as a way of celebrating the guest experience we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.Sincerely,Shalini Tripathi

10/10 Fantastiskt

Jacob

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från ST 12 mars 2024
Dear guestOn behalf of the entire hotel team, I want to thank you for sharing with us your experience during your stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with Anne as well as the entire team as a way of celebrating the guest experience we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.Sincerely,Shalini Tripathi

10/10 Fantastiskt

Bryan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very friendly staff. Nice place, nice night
Bodde här 1 natt i februari 2024
Svar från ST 12 mars 2024
Dear guestI just wanted to reach out and thank you for sharing your positive feedback. We appreciate it and hope to welcome you back to stay with us if you're ever in the area.SincerelyShalini Tripathi

10/10 Fantastiskt

Ray

Affärsresenär
Gillade: Renlighet och bekvämligheter
Great location for our project
Bodde här 1 natt i januari 2024
Svar från Michael 31 jan. 2024
Good morning Mr. Darby,I just wanted to reach out and thank you for sharing your positive feedback. We appreciate it and hope to welcome you back to stay with us if you're ever in the area!

8/10 Bra

Raul

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Had a very spacious handicap room with two queen size beds. Huge well equipped bathroom. The hotel was clean and the staff very friendly and helpful 😀 The breakfast options were good and different items offered daily. Hot coffee, chocolate and hot water for tea was available daily in the lobby.
Bodde här 4 nätter i januari 2024
Svar från ST 12 jan. 2024
Dear Guest,On behalf of the entire hotel team, I want to thank you for sharing with us your experience during your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with Anne as well as the entire team as a way of celebrating the guest experience we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Shalini Tripathi

10/10 Fantastiskt

Laurie

Reste med sin partner
Gillade: Bekvämligheter
Front desk staff was wonderful in allowing us to check in early on Friday. The free breakfasts were great.
Bodde här 2 nätter i januari 2024
Svar från st 12 jan. 2024
Dear Guest,On behalf of the entire hotel team, I want to thank you for sharing with us your experience during your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with Anne as well as the entire team as a way of celebrating the guest experience we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Shalini Tripathi

6/10 Okej

Christopher

Reste med sin partner
Gillade: Personal och service
Gillade inte: Renlighet
Bodde här 2 nätter i januari 2024
Svar från Michael 31 jan. 2024
Good morning Mr. Butler,I just wanted to reach out and thank you for sharing your positive feedback. We appreciate it and hope to welcome you back to stay with us if you're ever in the area!

10/10 Fantastiskt

robert

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från st 12 jan. 2024
Dear Guest,On behalf of the entire hotel team, I want to thank you for sharing with us your experience during your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with Anne as well as the entire team as a way of celebrating the guest experience we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Shalini Tripathi

10/10 Fantastiskt

Rick

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
More than enough
Better than expected. Whoever is managing this place is doing a great job. Pretty much. Shining example for a hotel/motel of this type.
Bodde här 1 natt i december 2023
Svar från ST 12 jan. 2024
Dear Guest,On behalf of the entire hotel team, I want to thank you for sharing with us your experience during your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with Anne as well as the entire team as a way of celebrating the guest experience we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Shalini Tripathi

8/10 Bra

Alexandre

Bodde här 2 nätter i december 2023
Svar från Michael 31 jan. 2024
Good morning Ms. Veiga,I just wanted to reach out and thank you for sharing your positive feedback. We appreciate it and hope to welcome you back to stay with us if you're ever in the area!

10/10 Fantastiskt

Leslie, Baden

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Front desk staff is phenomenal!
Bodde här 2 nätter i december 2023
Svar från ST 12 jan. 2024
Dear Guest,On behalf of the entire hotel team, I want to thank you for sharing with us your experience during your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with Anne as well as the entire team as a way of celebrating the guest experience we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Shalini Tripathi

10/10 Fantastiskt

Julie

Reste med familjen
Gillade: Renlighet och bekvämligheter

10/10 Fantastiskt

william

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Check in: Friendly, quick check in. Clean room, clean maintained properly inside and out. One cleaning issue I left a note for the staff. Check out: Staff were wonderful, beds were comfortable and i had a good night sleep. Continental Breakfast- Fair. Average to lower cost than other hotels. I will stay here again. .
Bodde här 1 natt i december 2023
Svar från ST 12 jan. 2024
Dear Guest,On behalf of the entire hotel team, I want to thank you for sharing with us your experience during your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with Anne as well as the entire team as a way of celebrating the guest experience we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Shalini Tripathi

10/10 Fantastiskt

Autumn

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från Michael 31 jan. 2024
Good morning Ms. Stankay,I just wanted to reach out and thank you for sharing your positive feedback. We appreciate it and hope to welcome you back to stay with us if you're ever in the area!

4/10 Dåligt

JoAnn

Gillade: Renlighet
Bodde här 2 nätter i november 2023
Svar från Michael 31 jan. 2024
Good morning Ms. Trimmer,I just want to reach out and apologize for the negative experience you had while staying with us. I have shared your review with management to ensure a more quality experience. Thank you again and have a great day!

6/10 Okej

Ellen

Reste med familjen
There were no tissues in many of the rooms. Ran out of toilet paper. They only service the rooms once every three days. Breakfast got sadder each day. It is very convenient to Sewickley.
Bodde här 6 nätter i november 2023

10/10 Fantastiskt

Kenneth

Gillade: Renlighet och personal och service
Enjoyed the facility and friendliness, the breakfast and the pool. We had trouble sleeping do to the air ventilation system, which went on and off every few minutes most all of the night.
Bodde här 5 nätter i november 2023

10/10 Fantastiskt

Awilda

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2023

10/10 Fantastiskt

Josée

Bodde här 1 natt i november 2023
Svar från Michael 31 jan. 2024
Good morning Mr. Trépanier,I just wanted to reach out and thank you for sharing your positive feedback. We appreciate it and hope to welcome you back to stay with us if you're ever in the area!

10/10 Fantastiskt

Christian

Bodde här 2 nätter i november 2023
Svar från Michael 31 jan. 2024
Good morning Mr. Anderson,I just wanted to reach out and thank you for sharing your positive feedback. We appreciate it and hope to welcome you back to stay with us if you're ever in the area!

10/10 Fantastiskt

Roger Evans

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great customer service. Location was very convenient. No issues. I will stay again.
Bodde här 2 nätter i november 2023

8/10 Bra

Acie

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fairfield Inn.
The hotel is in a secluded area, but safe. My room is vlean and quiet. I'd stay here again. 👍
Bodde här 1 natt i november 2023

8/10 Bra

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i oktober 2023

2/10 Väldigt dåligt

Veronica

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i november 2023

10/10 Fantastiskt

Rawleigh

Bodde här 1 natt i november 2023
Svar från Michael 4 nov. 2023
Thank you, Rawleigh, for the review! We appreciate it. Have a great day!

10/10 Fantastiskt

Julie

Bodde här 1 natt i oktober 2023

8/10 Bra

patricia burak

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i oktober 2023
Svar från Michael 29 okt. 2023
Thank you, Patricia, for the review! We appreciate it. Have a great day!

10/10 Fantastiskt

FRANK

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Everything was okay
Bodde här 1 natt i oktober 2023
Svar från Michael 4 nov. 2023
Thank you, Frank, for the review! We appreciate it. Have a great day!