Exteriör

Recensioner av Hyatt House Pittsburgh/Bloomfield/Shadyside

3 out of 5
Hyatt House Pittsburgh/Bloomfield/Shadyside
5335 Baum Blvd, Pittsburgh, PA

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 622 av 1005 recensioner" "
8 - Bra i betyg. 231 av 1005 recensioner" "
6 - Okej i betyg. 89 av 1005 recensioner" "
4 - Dåligt i betyg. 33 av 1005 recensioner" "
2 - Väldigt dåligt i betyg. 30 av 1005 recensioner" "

9,0/10

Renlighet

9,0/10

Personal och service

8,8/10

Bekvämligheter

9,0/10

Boendets skick och faciliteter

8,6/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Rogerio

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

laurie

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
I didn't like having to pay for parking.
Bodde här 2 nätter i april 2024
Svar från GM 30 apr. 2024
Dear laurie, In the Pittsburgh area, parking is at a premium. We are glad to offer our guests one option without worrying about city limitations or towing. Thank you for sharing the excellent rating of your experience, and please visit us again. Sincerely, Meghan Mongelluzzo, GM

10/10 Fantastiskt

Vicky

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Loved this place, large rooms with pull out sofas and mini fridge and kitchenette. Lovely staff. Nice rooms, completely quiet. The breakfast is not amazing, but it's an easy walk to lots of cafes.
Bodde här 2 nätter i april 2024
Svar från GM 28 apr. 2024
Dear Vicky, We appreciate having the opportunity to host you. We aim to provide every guest with a comfortable visit, so it’s wonderful to hear of the comfort you experienced while staying with us. I thank you for your time in reviewing our hotel. We hope to host you again soon. Best, Meghan Mongelluzzo , GM

4/10 Dåligt

Johnny

Reste med familjen
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Gillade inte: Renlighet
The hotel was very nice, the staff was very professional and nice. However, our hotel room smelled of cigarette smoke. I called the front desk to switch rooms and they had no rooms left. There was no attempt to accommodate us. Just a "have a good night." We had our 2 year old with us and I did not find it to be a great experience because of that.
Bodde här 1 natt i april 2024
Svar från GM 25 apr. 2024
Dear Johnny, I regret that you detected an odor of cigarette smoke in your room. We are a smoke-free hotel and do our very best to obtain guest compliance. Again, on behalf of the staff and management, I apologize. Sincerely, Meghan Mongelluzzo, GM

10/10 Fantastiskt

Christopher

Bodde här 1 natt i april 2024

10/10 Fantastiskt

Ermine, Santa Clara

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Appreciated the friendliness of staff. Had a great stay, thank you!
Bodde här 2 nätter i april 2024
Svar från GM 19 apr. 2024
Dear Ermine, I’m delighted to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to deliver a positive guest experience; your feedback serves as encouragement to our associates. We appreciate having you as our guest, and we hope you’ll visit us again soon. Best, Meghan Mongelluzzo, GM

8/10 Bra

Daniela, Acton

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Abby

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great staff, lovely room, and a good breakfast. The rooms were great, comfortable and clean. Would definitely return.
Bodde här 2 nätter i april 2024
Svar från GM 15 apr. 2024
Dear Abby, We appreciate you sharing your kind recommendation. It's great that you enjoyed our friendly service, clean accommodations, and convenient breakfast. Thank you for your time in reviewing our hotel. Your words serve as an encouragement to our associates who strive to provide a pleasant stay. Best, Meghan Mongelluzzo, GM

10/10 Fantastiskt

Natina

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från GM 15 apr. 2024
Dear Natina, Thanks for letting us know you enjoyed your visit. We appreciate your patronage! Best, Meghan Mongelluzzo, GM

10/10 Fantastiskt

Jing

Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Tim

Gillade: Renlighet, personal och service och boendets skick och faciliteter
It is very nice,staff was excellent
Bodde här 1 natt i april 2024
Svar från GM 9 apr. 2024
Dear Tim, Our staff really is filled with kind, friendly people who do a fantastic job. Thank you for taking a moment to share this uplifting review and recognize our excellent team. We hope to welcome you back soon. Best, Meghan Mongelluzzo, GM

10/10 Fantastiskt

James

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The staff were very nice and helpful. Room was clean and the breakfast was a nice variety.
Bodde här 2 nätter i mars 2024
Svar från GM 2 apr. 2024
Dear James, It is always a pleasure to hear that we have earned your recommendation through clean facilities and friendly service. Thank you for recognizing the entire staff in your review. Our outstanding associates genuinely enjoy working here, and I hope guests can feel that when they stay with us. We appreciate your kind words and look forward to your next visit. Best, Meghan Mongelluzzo, GM

10/10 Fantastiskt

jie

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Location and facilities and staff
Bodde här 2 nätter i mars 2024
Svar från GM 1 apr. 2024
Dear jie, We are thrilled to hear that we provided you with a great stay. Your kind review is appreciated and encourages our team, who works hard to deliver remarkable service. Thank you for selecting our hotel and for taking the time to share your experience. We look forward to your return. Best, Meghan Mongelluzzo, GM

10/10 Fantastiskt

David

Bodde här 1 natt i mars 2024
Svar från GM 19 apr. 2024
Dear David, We're happy to hear from you! It's great to know that you enjoyed your stay. Please plan to visit us again the next time you travel to the area. Best, Meghan Mongelluzzo, GM

10/10 Fantastiskt

Charissa, Mc Lean

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024

10/10 Fantastiskt

Teresa

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024

2/10 Väldigt dåligt

John E

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Management staff was unresponsive
Bodde här 1 natt i mars 2024
Svar från GM 28 mars 2024
Dear John E, Thank you for taking the time to share your feedback and for being our valued Guest. Normally our staff does a terrific job of responding to our guest's needs; in your case, that did not happen. We value your comments and will use them to ensure we are more consistent in our service levels. It would be our pleasure to have you back and leave you with a more favorable impression. Thank you for staying with us. Sincerely, Meghan Mongelluzzo, GM

8/10 Bra

Heidi

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024

10/10 Fantastiskt

qing, Gaithersburg

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
clean room, very comfortable bed and pillows, friendly staff, good breakfast
Bodde här 1 natt i mars 2024
Svar från GM 26 mars 2024
Dear qing, We are happy to hear from you and value your kind review. It is encouraging to know that your stay was enjoyable; we work hard to provide a pleasant experience. Your comments are welcomed, and we appreciate being a part of your trip! Best, Meghan Mongelluzzo, GM

8/10 Bra

Michael

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024

8/10 Bra

Philip

Gillade: Renlighet och personal och service
Nice place to stay. Nice neighborhood easily walkable.
Bodde här 1 natt i mars 2024
Svar från GM 25 mars 2024
Dear Philip, We're happy to hear from you! It's great to know that you enjoyed your stay thanks to our comfy accommodations and excellent location. Please plan to visit us again the next time you travel to the area. Best, Meghan Mongelluzzo, GM

10/10 Fantastiskt

Mary

Affärsresenär
Gillade: Bekvämligheter
Large rooms with nice kitchen area.
Bodde här 2 nätter i mars 2024
Svar från GM 23 mars 2024
Dear Mary, We humbly thank you for staying with us and for recommending our hotel. We look forward to your next visit. Best, Meghan Mongelluzzo, GM

10/10 Fantastiskt

Gina

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Check-in was simple and quick and the staff was super helpful! Highly recommend!
Bodde här 1 natt i mars 2024
Svar från GM 23 mars 2024
Dear Gina, Thank you for your thoughtful review. I appreciate you choosing us while in the area. It is so rewarding to know that you enjoyed your stay. It was our pleasure to host you, and we hope to see you again. Best, Meghan Mongelluzzo, GM

8/10 Bra

David

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room was quite nice, had a small ktchenette that was really convenient for heating up food and the bathroom facilities were lovely. The shower stall was terrific! I appreciated and enjoyed the complimentary breakfast buffet. The television set up was quite clever with its ability to rotate between the bedroom and the "lounge?" part of the room with coucn and movable cushioned footrests. That was a very effecient useage of room space I thought! Just a few suggestions: The second elevator did not seem to be working and it was a bit of a wait each time to get upstairs and down from my room on the 4th floor. As I ate breakfast each morning, I wondered about the outside windows looking over Baum Blvd that seemed to be really dirty. That didn't seem to fit in with the overall tidiness of the hotel interior. Overall, I really enjoyed myself at your hotel!
Bodde här 2 nätter i mars 2024
Svar från GM 17 mars 2024
Dear David, We appreciate you taking the time to write a review. I'm pleased to learn that your stay was enjoyable. We appreciate your compliments highlighting what we are doing well and your recommendations for improvement. Your review is valuable because it is how we monitor and improve our guest experience. Thanks again, and we humbly request a return visit. Best, Meghan Mongelluzzo GM

10/10 Fantastiskt

William

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Convenient place to stay
Bodde här 3 nätter i december 2023
Svar från GM 17 mars 2024
Dear William, We appreciate your positive recommendation and would like to extend a warm welcome for you to settle in again anytime. Thank you! Best, Meghan Mongelluzzo GM

8/10 Bra

PEILIN

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Pay for parking is not friendly
Bodde här 1 natt i mars 2024
Svar från GM 13 mars 2024
Dear PEILIN, In the Pittsburgh area, parking is at a premium. We are glad to offer our guests one option without worrying about city limitations or towing. We appreciate your feedback and consider it as we continually monitor our guest offerings. Sincerely, Meghan Mongelluzzo, GM

10/10 Fantastiskt

Sonya

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great all around experience of the Hyatt House. Nice rooms, friendly staff and beautiful spacious lobby, including a dining area for breakfast, complimentary coffee and tea, and a bar.
Bodde här 2 nätter i mars 2024
Svar från GM 14 mars 2024
Dear Sonya, We are absolutely thrilled to hear about your wonderful experience and cannot thank you enough for your kind words of support! It means the world to us that we were able to provide you with a truly satisfying stay. We sincerely appreciate your choosing to stay with us and cannot wait to welcome you back for another top-notch experience in the near future. Best, Meghan Mongelluzzo, GM

10/10 Fantastiskt

Madyson

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great
Bodde här 2 nätter i mars 2024
Svar från GM 13 mars 2024
Dear Madyson, We are thrilled you enjoyed your stay! Thank you for the great review, and please visit us again. Best, Meghan Mongelluzzo, GM

8/10 Bra

Althea

Bodde här 3 nätter i mars 2024

10/10 Fantastiskt

LaVerne

Reste med sin partner
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
nice stay
Bodde här 3 nätter i februari 2024
Svar från GM 11 mars 2024
Dear LaVerne, We can't wait to welcome you back in the future and create even more memorable experiences together! Thank you for your positive feedback and we look forward to seeing you soon. Best, Meghan Mongelluzzo, GM

10/10 Fantastiskt

Valsan

Gillade: Boendets skick och faciliteter
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Donald

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i mars 2024
Svar från GM 13 mars 2024
Dear Donald, We appreciate your strong recommendation and welcome you to settle in again anytime. Best, Meghan Mongelluzzo, GM

10/10 Fantastiskt

Alexandra

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i mars 2024

10/10 Fantastiskt

Tina

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Rooms were very nice. Clean and equipped with everything we needed. Breakfast was very nice, great selection.
Bodde här 1 natt i mars 2024
Svar från GM 4 mars 2024
Dear Tina, I'm so glad you enjoyed your stay. It is lovely that you found our rooms comfortable and our breakfast plentiful. Your review and recommendation are welcomed and appreciated. Thank you for staying with us. Best, Meghan Mongelluzzo, GM

10/10 Fantastiskt

Rebecca

Reste med familj och småbarn
Gillade: Bekvämligheter
My daughter and I are loving our stay. Lovely, clean place with really friendly employees and guests.
Bodde här 2 nätter i mars 2024
Svar från GM 3 mars 2024
Dear Rebecca, Offering clean accommodations and cheerful service are core goals of the staff so it is great to hear that we delivered. Your feedback is very much appreciated. Thank you for staying at our hotel and please come see us again. Best, Meghan Mongelluzzo GM

10/10 Fantastiskt

Susan, Hollidaysburg

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel was clean. We had to wait about 10 minutes for the front desk person to show up to check us in.
Bodde här 1 natt i februari 2024
Svar från GM 29 feb. 2024
Dear Susan, Our housekeeping staff is second to none. Thank you for being our guest and recognizing their efforts in this review. We also appreciate you offering areas of improvement as well. Hosting you was our pleasure, and we hope to welcome you back soon. Best, Meghan Mongelluzzo, GM

10/10 Fantastiskt

Conrad, Rochester

Gillade: Personal och service och boendets skick och faciliteter
The room was comfortable and clean. Nice bed, excellent shower, good thermostat control
Bodde här 1 natt i februari 2024
Svar från GM 26 feb. 2024
Dear Conrad, Providing you with exceptional accommodations was our pleasure! Thank you for choosing our Hyatt House and taking the time to share this excellent review. We hope to see you back soon. Best, Meghan Mongelluzzo, GM

10/10 Fantastiskt

MASAFUMI, Northborough

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Bethany

Gillade: Renlighet, personal och service och boendets skick och faciliteter
We had a great stay! Clean and beautiful suite.
Bodde här 1 natt i februari 2024
Svar från GM 19 feb. 2024
Dear Bethany, We take great pride in providing the cleanest accommodations in Pittsburgh. Thank you for recognizing the hard work of our housekeeping team in this positive review. We are ready and waiting to serve anytime you return to the area. Best, Meghan Mongelluzzo, GM

10/10 Fantastiskt

Paul

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Enjoyed our stay
Bodde här 3 nätter i februari 2024
Svar från GM 16 feb. 2024
Dear Paul, Thank you for sharing your high opinion of our property with other potential travelers. We enjoyed hosting you and hope you find a reason to return to the area soon. Best, Meghan Mongelluzzo, GM

10/10 Fantastiskt

Shane

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i februari 2024

10/10 Fantastiskt

Kirk

Bodde här 1 natt i februari 2024

6/10 Okej

Thomas

Reste med familjen
We stayed two nights. On arrival there were 3 dirty glasses in our room, which we washed and used. There were no coffee cups, and no bathroom cups. Our room was not cleaned during our stay. Prior stays at this hotel things were better, even during covid.
Bodde här 2 nätter i februari 2024
Svar från GM 7 feb. 2024
Dear Thomas, Thank you for being a return guest and for taking the time to provide feedback on your recent stay. Please accept my deepest apologies regarding our less-than-stellar housekeeping and the lack of attention to detail. What you experienced is not typical. Rest assured, your comments have been conveyed to upper management and will be addressed. Again, thank you for your review, and we hope to have the opportunity to provide a more pleasurable experience. Sincerely, Meghan Mongelluzzo, GM

10/10 Fantastiskt

Pattie

Reste med sin partner
Gillade: Bekvämligheter
Didn’t like having to pay $24 for parking in handicap space!!!
Bodde här 1 natt i februari 2024
Svar från GM 5 feb. 2024
Dear Pattie, We appreciate your review. Your valuable feedback is essential and allows us to monitor and continually improve our property. Thank you for staying with us, and we hope to have an opportunity to serve you again. Best, Meghan Mongelluzzo, GM

10/10 Fantastiskt

Paul

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
A
Bodde här 2 nätter i januari 2024
Svar från GM 2 feb. 2024
Dear Paul, We love to see five stars on our review ratings! Thank you so much for taking the time to let us know that you had an exceptional experience. We enjoyed hosting you and hope you find a reason to visit again soon. Best, Meghan Mongelluzzo, GM

8/10 Bra

John

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Overall, it was fine but the walls are thin, a neighbor’s alarm woke me at 5:30am and every ten minutes bcuz he kept hitting the snooze button and another guest’s tweens were permitted to run the halls one evening till midnight. Breakfast was basic, very basic, but it was included.
Bodde här 4 nätter i januari 2024
Svar från GM 30 jan. 2024
Dear John, I’m glad that our breakfast offerings helped make for a nice trip. All your feedback, including areas for improvement, is appreciated as it helps us serve our guests better. Should your travels bring you back to the area, I hope we are your first choice for lodging. Best, Meghan Mongelluzzo, GM

10/10 Fantastiskt

Saurabh

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good place to stay
Bodde här 2 nätter i januari 2024
Svar från GM 29 jan. 2024
Dear Saurabh, We love seeing five stars when our guests leave a review. Thank you so much for choosing our Hyatt House and please consider a return visit. Best, Meghan Mongelluzzo, GM

10/10 Fantastiskt

Dolores, Spring Valley

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
The experience was great, clean and some staff was very friendly. One male staff in the night shift was not helpful and not friendly nor hospitable when asked about a pharmacy or drug store in the area he wasn't very helpful he said there was nothing. Other than that great experience with the hotel and other staff.
Bodde här 3 nätter i januari 2024
Svar från GM 24 jan. 2024
Dear Dolores, Our staff puts sincere hospitality as their top priority. I am pleased to hear that you found almost every one of our associates friendly and our hotel spotless. Reviews like yours, which provide feedback on what we are doing well and areas for improvement, enable us to monitor and enhance our guests' experience. Thank you for taking the time to review your stay, and we look forward to hosting you again soon. Best, Meghan Mongelluzzo, GM

10/10 Fantastiskt

Riley

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2024

8/10 Bra

Alexis

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2024