Grill- och picknickområde

Recensioner av Residence Inn by Marriott Pittsburgh North Shore

3 out of 5
Residence Inn by Marriott Pittsburgh North Shore
574 W General Robinson Street, Pittsburgh, PA

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 616 av 1001 recensioner" "
8 - Bra i betyg. 219 av 1001 recensioner" "
6 - Okej i betyg. 79 av 1001 recensioner" "
4 - Dåligt i betyg. 43 av 1001 recensioner" "
2 - Väldigt dåligt i betyg. 44 av 1001 recensioner" "

8,8/10

Renlighet

9,0/10

Personal och service

8,6/10

Bekvämligheter

8,8/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Kristoffer

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good place
Great location, like a 5 minute walk from down town. Nice staff, simple but ok gym. Decent hot and cold breakfast (eggs, meat, waffles, bagels, toast, fruit, cereal, juice, coffee, pastries). 2 minute walk to Mikes Beer Bar which, if you're a Beer nerd, is totally amazing. Overall a good stay.
Bodde här 2 nätter i mars 2020

10/10 Fantastiskt

Rodney

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Allan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Perfect place to stay if you’re visiting PNC Park.
Bodde här 1 natt i april 2024
Svar från Guest Experience Team 29 apr. 2024
Dear Allan, We are thrilled to hear that you found Residence Inn by Marriott Pittsburgh North Shore to be the perfect place to stay while visiting PNC Park. Our convenient location is indeed ideal for guests attending events in the area. We are glad that you appreciated our proximity to the park. We hope you had a wonderful time exploring the North Shore neighborhood. Thank you for choosing to stay with us, and we look forward to welcoming you back on your next visit to Pittsburgh. If there is anything else we can assist you with, please do not hesitate to reach out. Warm regards,Guest Experience Team

8/10 Bra

Matthew

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great location to stay at for a visit to the Andy Warhol Museum.
Bodde här 1 natt i april 2024
Svar från Guest Experience Team 29 apr. 2024
Dear Matthew, Thank you for choosing Residence Inn by Marriott Pittsburgh North Shore for your visit to the Andy Warhol Museum. We're thrilled to hear you enjoyed our convenient location. We strive to provide a comfortable and convenient stay for all our guests. Should your travels bring you back to Pittsburgh, we hope to welcome you again for another enjoyable visit. Warm regards,Guest Experience Team

2/10 Väldigt dåligt

Jill, Fairfax

Reste med familj och småbarn
Gillade inte: Personal och service och bekvämligheter
Horrible experience with this property. I booked this property a couple of months ago specifically because it was directly across from PNC Park and had a full kitchen. Imagine my shock on Friday night, after driving 5 hours with an 8yo, when I was told there had been "a mistake" and a number of guests would need to be given a "walk letter" and sent to a different hotel almost a mile away, across the river and WITHOUT the full kitchen. We had packed food in coolers to use the kitchen and needed to improvise at the new hotel. Additionally, the entire purpose for this hotel was because we were attending two Pirates games over the weekend. Also, the cost of parking at the hotel they sent us to was $42 valet parking. Just outrageous. It seemed clear to me they were moving people who booked via third party booked, ie Expedia, and checking in others. I know this because as I was being given a walk letter and told there was a group of people who were being moved, other people checked in with no issues. I will NEVER book this hotel again highly recommend no one who utilizing Expedia book this hotel either. They do NOT care about you or your service.
Bodde här 2 nätter i april 2024
Svar från Guest Experience Team 29 apr. 2024
Hello Jill,I am genuinely sorry for the difficulties you faced during your stay with us. It must have been incredibly frustrating to arrive after a long drive, only to find that your plans had to be drastically altered. We understand that having a full kitchen was a critical part of your stay, especially with a young child, and it’s regrettable that this need wasn't met due to the relocation.We sincerely apologize for any impression that we do not value all our guests equally, regardless of how their booking was made. This is not the standard we strive for, and we are taking steps to ensure that our guest accommodation procedures are improved.Thank you for sharing your concerns. We hope to have the chance to welcome you again and provide the positive experience you expect and deserve.Warm regards,Guest Experience Team

8/10 Bra

Kevin

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The resort had all the amenities necessary to be able for a short or long stay. We loved it.
Bodde här 2 nätter i april 2024
Svar från Guest Experience Team 29 apr. 2024
Hello,Thank you for sharing your experience with us, Kevin! We are delighted to hear that you loved the amenities available for both short and long stays. It's always our goal to ensure that our guests have everything they need to feel comfortable and at home. If there’s anything more we can do to make your next stay even better, please let us know!Warm regards,Guest Experience Team

10/10 Fantastiskt

Nichole

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Just some things they dont tell you when booking parking is 27.00 and they put a 100.00 hold but that got returned after checkout since we left the room good. But very clean nice and friendly staff
Bodde här 1 natt i april 2024
Svar från Guest Experience Team 29 apr. 2024
Hi Nichole,Thank you for sharing your experience with us. It's great to hear that you appreciated the cleanliness and friendliness of our staff. Regarding parking, being located in a highly desirable area, we strive to provide convenient and secure parking options for our guests while keeping our rates competitive with the local area. We understand the importance of transparency and are always here to ensure our guests have all the necessary information.We look forward to welcoming you back to the Residence Inn Pittsburgh North Shore for another enjoyable stay!Warm regards,Guest Experience Team

10/10 Fantastiskt

Ken

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room we had was great we were here for 2 pirates games just had to cross the street didn’t have to get in the car until it was time to checkout we walked to the restaurants we had dinner at which were just a few blocks away
Bodde här 1 natt i april 2024
Svar från Guest Experience Team 29 apr. 2024
Hi Ken, We are deligthed to hear that you enjoyed your stay at Residence Inn by Marriott Pittsburgh North Shore! We are glad to know that our convenient location made your visit to the Pirates games stress-free. It's wonderful that you were able to explore the nearby restaurants on foot. Thank you for choosing to stay with us, and we hope to welcome you back again soon for another seamless experience! Warm regards,Guest Experience Team

8/10 Bra

Deborah

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Guest Experience Team 29 apr. 2024
Dear Deborah, thank you for taking the time to rate your recent stay at our hotel. We are thrilled that you had a great stay, and we hope to welcome you back again soon!Warm regards,Guest Experience Team

10/10 Fantastiskt

Lee

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice stay
Bodde här 2 nätter i april 2024
Svar från Guest Experience Team 29 apr. 2024
Dear Lee, Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a very nice stay at Residence Inn by Marriott Pittsburgh North Shore. Our team strives to provide exceptional service and a comfortable experience for all our guests. Your kind words are truly appreciated, and we look forward to welcoming you back on your next visit to Pittsburgh. If there is anything specific you enjoyed during your stay, please feel free to share so we can continue to exceed your expectations.Warm regards,Guest Experience Team

10/10 Fantastiskt

Eunhye

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Bekvämligheter
Good and easy to downtown
Bodde här 3 nätter i mars 2024
Svar från Guest Experience Team 29 apr. 2024
Hi there, Thank you for taking the time to share your feedback. We're delighted to hear that you found our location convenient for exploring downtown Pittsburgh. We appreciate your kind words and hope that you had a comfortable stay with us. Your satisfaction is our top priority, and we look forward to welcoming you back for another enjoyable experience. If there is anything specific you would like to see improved for your next visit, please feel free to let us know. Safe travels and see you soon at Residence Inn by Marriott Pittsburgh North Shore!Warm regards,Guest Experience Team

4/10 Dåligt

Morgan

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Service was very poor and short staffed
Bodde här 1 natt i april 2024
Svar från Guest Experience Team 29 apr. 2024
Dear Morgan, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to reach out if there is anything we can do to help. Thanks again. Warm regards,Guest Experience Team

8/10 Bra

Eva

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Guest Experience Team 29 apr. 2024
Eva, many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future. Warm regards,Guest Experience Team

10/10 Fantastiskt

Erin

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great stay. Was perfect for early flight next morning
Bodde här 1 natt i mars 2024
Svar från Guest Experience Team 29 apr. 2024
Dear Erin,Thank you for choosing Residence Inn by Marriott Pittsburgh North Shore for your stay! We're thrilled to hear that you had a great experience with us and that our convenient location was perfect for your early flight the next morning. We appreciate your kind words and hope to welcome you back soon for another fantastic stay.

10/10 Fantastiskt

John

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We had a very pleasant stay.
Bodde här 1 natt i mars 2024
Svar från Guest Experience Team 29 apr. 2024
John, We are delighted to hear that you had a pleasant stay with us at Residence Inn by Marriott Pittsburgh North Shore. Our team works tirelessly to ensure all our guests have a memorable experience, and your feedback is truly appreciated. Should your travels bring you back to Pittsburgh, we would love to welcome you again for another enjoyable stay. Thank you for choosing us for your accommodation needs.

10/10 Fantastiskt

Benjamin

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från Guest Experience Team 29 apr. 2024
Dear Benjamin, thank you for your wonderful review. We are so glad that you enjoyed your stay with us. We sincerely hope that you will come back to stay with us soon again next time you are in the area.

8/10 Bra

steve

Reste med familjen
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Nice place
Bodde här 1 natt i mars 2024
Svar från Guest Experience Team 29 apr. 2024
Dear Steve, thank you for your wonderful review. We are so glad that you enjoyed your stay with us. We sincerely hope that you will come back to stay with us soon again next time you are in the area.Warm regards,Guest Experience Team

10/10 Fantastiskt

Julie, Sterling

Bodde här 3 nätter i mars 2024
Svar från Guest Experience Team 29 apr. 2024
Dear Julie, thank you for your wonderful review. We are so glad that you enjoyed your stay with us. We sincerely hope that you will come back to stay with us soon again next time you are in the area.

10/10 Fantastiskt

Chloe

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice
Bodde här 1 natt i januari 2024

2/10 Väldigt dåligt

Stacy

Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Rebecca

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Check in was very easy. Personnel very friendly. Clean, convenient location.
Bodde här 1 natt i mars 2024

8/10 Bra

Dana

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Room had a strong skunk smell
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Abigail

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024

8/10 Bra

Larry

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
Gillade inte: Boendets skick och faciliteter
The hot water tank was broken to take a shower in the morning.
Bodde här 1 natt i februari 2024

2/10 Väldigt dåligt

Charelle

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Upon our first day. We noticed that we had a whole bunch of holes and rips in our sheets. Yellow stains on the pillows that were in the closet. I asked the lady at the front desk to change our blankets. She grabbed the walkie-talkie and said she would. We came back, super late to see no blankets were even placed in our room or anything was changed. Our water was cold. So we had to let the water run for like five minutes before even got hot to take a shower. And the second day, it did not get hot at all. The breakfast was OK. The pool was not working but you could go to the sister hotel across the parking lot. Parking was so limited people had to park around the circle in the front. The staff was friendly, but obviously didn’t care about my concerns. The room was nice. I will go back to this hotel but maybe not this location.
Bodde här 2 nätter i februari 2024

10/10 Fantastiskt

andrew, Garrett

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Aimee

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i februari 2024

8/10 Bra

Izabella

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The only downside was paying for parking
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Jose

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great Property, great location, friendly staff. If I had to pick something out that I hope could’ve gone differently was for there to be an option to pay for the nights I’d be using the overnight parking when booking to make the process that much smoother.
Bodde här 3 nätter i februari 2024

10/10 Fantastiskt

Corre

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The pool was closed was the only problem I had. The hotel was very nice and clean and staff was friendly.
Bodde här 1 natt i februari 2024

8/10 Bra

Bradly

Bodde här 1 natt i februari 2024

8/10 Bra

Joshua

Affärsresenär
Gillade: Personal och service och bekvämligheter
Staff is great. Furniture in room needs to be replaced, the couch was sinking and the bed was uncomfortable.
Bodde här 2 nätter i februari 2024

10/10 Fantastiskt

james

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Super easy
Bodde här 1 natt i februari 2024

8/10 Bra

Curtis E

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i februari 2024

8/10 Bra

Gabrielle

Affärsresenär, Reste med familjen
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Staff was extremely helpful. Maintenance showed up almost immediately when we couldn’t get our tv to work!
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Ned

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
AC worked great, good breakfast, roomy room
Bodde här 1 natt i februari 2024

6/10 Okej

Lisa

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet
Quiet and convenient. Wish there were usb ports to charge. Shelves in the bathroom were very dusty.
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Tricia

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Clean & Comfortable in convenient location.
The hotel was very welcoming, and the staff was super friendly. The room was clean and comfortable. They had a very nice selection for breakfast as well. Will definitely stay here again.
Bodde här 2 nätter i januari 2024

10/10 Fantastiskt

Pamela

Bodde här 1 natt i januari 2024

10/10 Fantastiskt

James

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Birthday trip. Had dinner downtown. Spent the night and went home
Bodde här 1 natt i januari 2024

8/10 Bra

Verifierad resenär

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Room service was supposed to be every other night, but my room wasn't cleaned and in room coffee supplies weren't replaced during my 4-day stay. They were out of waffle batter, which upset my granddaughters, and items like coffee and muffins weren't restocked in a timely manner on the breakfast buffet.
Bodde här 4 nätter i januari 2024

10/10 Fantastiskt

Jeffrey

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Check-in staff was great until I was told that to park my car in your lot that it would cost me $27 a night! (3 nights) She told me it is on the web site. I was not happy with that. The room 414 was very nice. I was also very disappointed that they closed the pool Saturday. My son and I were looking forward to relaxing there after going to some exhibits.
Bodde här 3 nätter i januari 2024

8/10 Bra

Gabriela

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Staff was excellent
Bodde här 3 nätter i januari 2024

10/10 Fantastiskt

Kymberly

Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i januari 2024

8/10 Bra

Stephanie

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Pittsburgh Visit
I must admit that the bed was extremely comfortable. The kitchen was good except the light was out. Everything else was satisfactory.
Bodde här 5 nätter i januari 2024

4/10 Dåligt

David

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Amazing staff and location. Unfortunately we had a couple fighting and baby crying all night. Hallway reeked of Marijuana. If not for convenience we would not book again
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Clinton

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024

6/10 Okej

Lauren

Bodde här 1 natt i januari 2024

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
The commode barely flushed Left it dirty because of this..
Bodde här 1 natt i december 2023

8/10 Bra

Michael

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good: 1) Location - near Pirates/1/4 mile from Steelers 2) Parking - perfect for steelers/pirates, free in/out. 3) Clean/new 4) Nice sized rooms 5) Amazingly quiet, given highway is 150 feet from window, and it was a Steelers weekend. Bad: 1) Overworked staff - can never get any attention 2) Surprise parking fee after stay - its ok on fee, but tell me, right? probably because they were understaffed/overwhelmed. 3) No bedding on fold out couch (why not?) Awful: NO HOT WATER entire weekend. No notice, no apolgies. Just "It's the entire building. We are looking into it." 48 hour later, I went home showerless. NO consideration for this inconvenience. No reduced/free stay, no notice of sincere apologies, nothing. Felt like
Bodde här 2 nätter i december 2023