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Recensioner av Staybridge Suites Pittsburgh Airport, an IHG Hotel

3 out of 5
Staybridge Suites Pittsburgh Airport, an IHG Hotel
239 Summit Park Drive, Pittsburgh, PA

Recensioner

9,0

Underbart

10 - Fantastiskt i betyg. 166 av 242 recensioner" "
8 - Bra i betyg. 42 av 242 recensioner" "
6 - Okej i betyg. 13 av 242 recensioner" "
4 - Dåligt i betyg. 8 av 242 recensioner" "
2 - Väldigt dåligt i betyg. 13 av 242 recensioner" "

9,2/10

Renlighet

9,2/10

Personal och service

9,0/10

Bekvämligheter

9,2/10

Boendets skick och faciliteter

9,2/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Elizabeth, Bellevue

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I will definitely stay at a Staybridge again. The room was wonderful, had all the amenities and extra things that are nice such as REAL wine glasses and small throw pillows on the sofa to make it more comfortable. The beds were So comfortable and had great sheets. To top it off, there was a really good free continental breakfast. I've had these breakfasts before at hotels, but this one one of the best we've ever had. The staff was also very friendly. I just wish our stay was going to be longer than one night.
Bodde här 1 natt i april 2024
Svar från Jason 30 apr. 2024
Thank you so much for your excellent review, it really makes us happy when we please our wonderful guests

8/10 Bra

Brian

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel was clean. The staff was friendly. The breakfast was good. Unfortunately, the mattress was sagging pretty badly and I Wilke up with a sore back. There was a large group of kids that were running all around. They seemed to be the children of the staff. It was very disruptive
Bodde här 1 natt i april 2024
Svar från Jason 30 apr. 2024
I am glad you enjoyed your stay; we apologize for the kids; we had the national take your kids to work day and the staff enjoyed showing their kids where they work. We are very sorry if they were a little loud, we didn't want to inconvenience our valued guests.

10/10 Fantastiskt

Dina

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Friendly staff, and spacious room.
Bodde här 1 natt i april 2024
Svar från Jason 29 apr. 2024
Thank you for your excellent review. We hope to see you again soon.

2/10 Väldigt dåligt

Brian

Gillade inte: Personal och service
Management was terrible with no customer service. Already paid for the room had confirmation. Drove four hours down and went to check in and they told my room was cancelled and they were full and that there was nothing they could do. They blamed Expedia but when I reached out to Expedia they said my room was reserved. Management was terrible and within twenty minutes they magically had a room for me.
Bodde här 1 natt i april 2024
Svar från Jason 16 apr. 2024
Im disapointed that you gave us a 1 star review. There was an issue that needed the GM attention and we moved as quickly as possible to get you in the hotel. When you book with a 3rd party there is times where reservations get stuck in the GDS system

10/10 Fantastiskt

Angela

Bodde här 2 nätter i april 2024
Svar från Jason 10 apr. 2024
Thank you very much for your excellent review. We hope to see you again soon.

8/10 Bra

Jill, Denver

Bodde här 1 natt i april 2024
Svar från Jason 29 apr. 2024
Thank you for staying at our hotel and leaving us some positive marks. We really appreciate you.

10/10 Fantastiskt

Hariharan

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice property near shopping facilities. They allowed us to check in 2 hours early and they have nice breakfast.
Bodde här 2 nätter i mars 2024
Svar från Jason 25 mars 2024
Thank you very much for your review. We are very glad you had an excellent stay with us.

10/10 Fantastiskt

Woodrow

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Everyone was very friendly and personable. It was a very pleasant experience, and can’t wait to come back.
Bodde här 1 natt i december 2023
Svar från Jason 25 mars 2024
Thank you for your business. We are so glad you had a wonderful stay.

10/10 Fantastiskt

Tracie

Reste med sin partner
Very clean, love the suites
Bodde här 1 natt i mars 2024
Svar från Jason 14 mars 2024
Thank you very much for the wonderful review. We hope to see you again soon.

8/10 Bra

Brenda, Groveport

Reste med familj och småbarn
Gillade: Personal och service och bekvämligheter
Had to request extra sheets for the sofa bed which weren't the right size. Room could have been cleaner. Breakfast was good.
Bodde här 1 natt i mars 2024
Svar från Jason 14 mars 2024
Thank you for your positive review. I will discuss the areas we could improve with my housekeeping team today during our morning meeting. Thank you for your feedback and we hope to see you again soon.

10/10 Fantastiskt

John

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Jason 13 mars 2024
Thank you for your 5 star review we love having wonderful guests like yourself stay here with us. We hope to see you soon.

10/10 Fantastiskt

Lexy

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
very nice hotel. we loved the receptionist, she was so helpful and kind for everything. definitely recommend.
Bodde här 1 natt i mars 2024
Svar från Jason 12 mars 2024
Thank you very much for your positive review. We love hearing about our guests experience with our staff. We all love making our guests happy during their visit.

10/10 Fantastiskt

Ashley

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I enjoyed my stay up until the end. I don’t know what exactly happened with the sink in the kitchenette area but on my last morning there cockroaches were coming out of the sink hole. We never ate in the room so I thought that was concerning. We only had used the sink to wash our hands previous days. Besides that incident the room was nice and it was a very lovely stay. I really liked that they offered dove products in the bathroom.
Bodde här 2 nätter i februari 2024
Svar från Jason 26 feb. 2024
Thank you for your review. I will look into the sink drain issue. I havent heard this complaint yet so thank you for bringing to my attention.

10/10 Fantastiskt

Divya

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Stay was nice and peaceful. Checkin was smooth, clean area. Safe to children. Spacious room.
Bodde här 1 natt i februari 2024
Svar från Jason 19 feb. 2024
Thank you very much for your 5 star review. Hope to see you again soon.

10/10 Fantastiskt

Misty

Reste i grupp, Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean, friendly staff,easy access to highway, and shops.
Bodde här 2 nätter i februari 2024
Svar från Jason 19 feb. 2024
Thank you for staying with us. Have a great week,

10/10 Fantastiskt

Karla

Gillade: Renlighet, personal och service och boendets skick och faciliteter
I always choose to stay here when in Pittsburgh! Feels like home!
Bodde här 1 natt i februari 2024
Svar från Jason 6 feb. 2024
Thank you for always staying with us. You are like family here at the Staybridge. We look forward to seeing you again soon.

10/10 Fantastiskt

Jose A

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The rooms were huge very nice clean , and what stood out most was the staff front desk from morning shift to night shift were amazing went above an beyond . We went out there for a recruitment visit at the university of pittsburgh and we got to the hotel late night kids had a bunch of energy the pool was closed and the lady from the mid shift was finishing up she saw that kids were bored and she didnt have too but she opened the pool at 11:30 pm so the boyz can have an hour there to hang out , that was a plus ,so thank you to that lady an the whole staff our stay was amazing , icing on the cake the breakfast 🙏love it ,thank you again will def stay there again on my next visit .
Bodde här 1 natt i februari 2024
Svar från Jason 5 feb. 2024
We are here to provide an excellent experience for our valued guests. Thank you for taking the time to share your experience with us. We hope to see you again soon. Tell the boys we will have to pool ready for the next visit.

10/10 Fantastiskt

Rebecca

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice and clean. Kitchenette was perfect. The lighting in the vanity area could have been better.
Bodde här 1 natt i februari 2024
Svar från Jason 5 feb. 2024
Thank you for staying with us and leaving your excellent comments. We hope to see you again someday.

10/10 Fantastiskt

Brian

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Location is great. Night staff is outstanding. Breakfasts are very good, lots of choices and everything is fresh.
Bodde här 1 natt i januari 2024
Svar från Jason 25 jan. 2024
Thank you for taking the time to leave us your excellent review. We really enjoyed your visit and look forward to seeing you again next time you visit Pittsburgh..

6/10 Okej

RYAN

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Waited at airport in 15 degrees for the shuttle being hotel express for 45 mins outside. I guess they just fly by if your not outside waiting for them. Probably wont stay with this place until they get a good reliable shuttle bus. Morning shuttle was on time though so that was nice.
Bodde här 1 natt i januari 2024
Svar från Jason 15 jan. 2024
Thank you for staying with us. I am sorry about the airport shuttle service you had some issues.We are actually in the process of looking for a different shuttle option that has more control of giving our guests a more positive experience.

10/10 Fantastiskt

Christopher

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Jason 12 jan. 2024
Thank you for your feedback. We hope to see you again.

8/10 Bra

YOUNG CHUL

Bodde här 1 natt i januari 2024
Svar från Jason 8 jan. 2024
Thank you for your review we hope to see you again soon.

10/10 Fantastiskt

Danielle, canton

Bodde här 1 natt i januari 2024
Svar från Jason 5 feb. 2024
Thank you for your 5 star review. It was our pleasure having you stay with us.

10/10 Fantastiskt

Tammy L.

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I really appreciated the airport shuttle service. Our room was clean. The kitchen could have been outfitted better. A nonstick skillet would have been good. Overall very good.
Bodde här 2 nätter i januari 2024
Svar från Jason 8 jan. 2024
Thank you for your visit. We appreciate your business.

10/10 Fantastiskt

Shawneka

Bodde här 1 natt i december 2023
Svar från Jason 3 jan. 2024
Thank you very much for your 5-star review. Really means a lot to us having happy guests.

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från Jason 28 dec. 2023
Thank you for your excellent review. Have a super great 2024

10/10 Fantastiskt

BRENDA

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Had a great stay. Excellent breakfast and yummy appetizers during social time. Lighting was poor in the sink area.
Bodde här 2 nätter i december 2023
Svar från Jason 14 dec. 2023
Thank you for your business and we wish you a very Merry Christmas.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great stay
Check in was easy; the room was clean and the bed was comfortable and breakfast was really good, great space in the room
Bodde här 1 natt i december 2023
Svar från Jason 8 dec. 2023
Thank you for your business and it was a pleasure having you at our hotel. We hope to see you again soon.

10/10 Fantastiskt

Keylamarie

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Customer service excellent and everything is clean
Bodde här 1 natt i december 2023
Svar från Jason 8 dec. 2023
Thank you for staying with us and leaving us your 5 star review.

10/10 Fantastiskt

Carlos

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Will stay again
Bodde här 3 nätter i november 2023
Svar från Manager 28 nov. 2023
Thank you for staying with us. Cant wait to see you again soon

10/10 Fantastiskt

Carlos

Reste med familjen
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
It was ok for a night breakfast was good.
Bodde här 1 natt i november 2023
Svar från Jason 20 nov. 2023
Thank you very much for your 5 star review. Happy Holidays to you and your family

10/10 Fantastiskt

Kendra

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The customer service was excellent. I also enjoyed the free breakfast and evening social.
Bodde här 2 nätter i november 2023
Svar från Jason 17 nov. 2023
Thank you so much for your kind comments about your experience with us. Have a super wonderful holiday

10/10 Fantastiskt

Paul

Bodde här 3 nätter i november 2023
Svar från Jason 17 nov. 2023
Thank you for staying with us. We wish you the best holiday season.

4/10 Dåligt

Josh

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
There was a team of hockey players and their parents staying on our floor, the kids were out of control. Running up and down the halls hanging on our door at times ranging from 11am to 1145 pm. While this isn't the hotels fault, I spoke to the front desk 3 separate times to express frustration. They asked the parents to keep the kids under control, but it clearly didn't work as this continued for the three days we stayed there. So my only issue with the hotel was lack of action to allow my girlfriend and I a peaceful stay.
Svar från Manager 14 nov. 2023
Yeah Its a shame that the parents of hockey kids let them do whatever they want. My staff fought with them the entire time. I am sorry about the guests who dont think about others. I hope you had an enjoyable time besides that.

8/10 Bra

laurie

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Would stay again. Great options for free breakfast.
Bodde här 2 nätter i november 2023
Svar från Jason 14 nov. 2023
Thank you for staying with us. We hope to see you again soon

10/10 Fantastiskt

FRANK

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was great
Bodde här 3 nätter i november 2023
Svar från Jason 13 nov. 2023
Thank you for staying with us Frank.Have a great week

10/10 Fantastiskt

Debra

Bodde här 1 natt i november 2023
Svar från Jason 13 nov. 2023
Thank you for your excellent review we hope to see you again soon

10/10 Fantastiskt

Justin

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2023
Svar från Jason 6 nov. 2023
Thank you very much for your excellent review.

6/10 Okej

Luigi

Gillade: Renlighet
Bodde här 3 nätter i oktober 2023
Svar från Manager 1 nov. 2023
Thank you for your business. We hope you have a wonderful week.

10/10 Fantastiskt

Philippe

Reste i grupp
Its good
Bodde här 3 nätter i oktober 2023
Svar från Jason 31 okt. 2023
Thank you for your business and leaving us this great review

10/10 Fantastiskt

Daren Jermaine

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I liked everything. The location was great, lots of shops, Walmart, Texas Roadhouse, and it was clean!
Bodde här 2 nätter i oktober 2023
Svar från Jason 31 okt. 2023
Thank you for staying with us and leaving us this excellent review

10/10 Fantastiskt

Kim

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great service, clean
Bodde här 1 natt i oktober 2023
Svar från Jason 30 okt. 2023
Thank you for your excellent review we are so happy to have you as our guest

10/10 Fantastiskt

Scott

Reste med familj och småbarn, Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was very kind, and room was very clean. Kitchen and living area made stay very comfortable for my small family. Hotel was quiet and parking was very easy. Would stay here again.
Bodde här 4 nätter i oktober 2023
Svar från Jason 23 okt. 2023
Thank you for staying with us and leaving your excellent review. We are very happy that you had a wonderful stay with us.

10/10 Fantastiskt

Kristen

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was great having a properly stocked mini kitchen with dishes and utensils. The beds and bedding were very cozy and clean. The staff at the front desk and in the breakfast are were all very friendly and welcoming.
Bodde här 2 nätter i oktober 2023
Svar från Jason 23 okt. 2023
Thank you for your business and we are happy that you enjoyed your stay with us

10/10 Fantastiskt

Karysa

Bodde här 1 natt i september 2023
Svar från Jason 23 okt. 2023
Thank you for your excellent 5 star review. We hope to see you again soon.

10/10 Fantastiskt

Joseph

Bodde här 2 nätter i september 2023
Svar från Jason 2 okt. 2023
Thank you for your excellent review

6/10 Okej

Cindy

Bodde här 2 nätter i september 2023
Svar från Jason 12 sep. 2023
Thank you for staying with us. We strive to exceed our guests expectations so if there is anything you think we can improve upon please let me know.Thank you again

10/10 Fantastiskt

Karla

Bodde här 6 nätter i september 2023
Svar från Jason 2 okt. 2023
Thank you for your business and we hope to see you again soon.

10/10 Fantastiskt

Danielle, Victoria

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff were amazing. We had a group of 25 and they accommodated all of our needs. Our room keys were ready when we arrived. Breakfast was good, beds were comfortable and the kitchens were a god sent for our group.
Bodde här 4 nätter i augusti 2023
Svar från Jason 5 sep. 2023
Thank you very much for your excellent review. I would like to speak to you for any events you guys have if coming back to Pittsburgh for Hockey again. Let me know how we can serve you again in the future. Thank you for your excellent review and your entire group was fantastic as well.

10/10 Fantastiskt

Emile

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
This hotel was amazing. Clean, comfortable, modern, staff was nice, breakfast was excellent and location was perfect, by all the shops!!
Bodde här 3 nätter i augusti 2023
Svar från Jason 23 aug. 2023
Thank you for your excellent review. We hope to see you again soon.