Dear Anna,Thank you for taking the time to share your feedback about your recent stay. We apologize that your experience did not meet your expectations.We understand your concerns regarding the room's ambiance and amenities. We always strive to offer the best possible experience for all our guests, and your feedback is valuable in helping us identify areas for improvement.We would like to assure you that we are actively working to update and enhance our rooms to provide a more comfortable and enjoyable stay.We appreciate your willingness to pay more for a better experience, and we invite you to give us another chance to demonstrate our commitment to providing quality accommodations. We would be delighted to welcome you back on a future occasion and offer you a complimentary upgrade to one of our newly renovated rooms.Please feel free to contact us directly should you have any further questions or comments.

We deeply regret the challenges you encountered during your stay. We understand the importance of maintaining a clean and safe environment, especially for guests with health concerns like your son's asthma. Please know that we take such matters seriously and are taking immediate steps to address them.Regarding homeless individuals outside the property, we assure you they do not stay on our premises. However, we recognize that their presence nearby can still be unsettling. We actively engage with local authorities and community organizations to address homelessness in Plant City and support those in need.Your feedback is incredibly valuable to us as we strive to improve our accommodations and ensure the comfort and satisfaction of all our guests. If there's anything further we can do to assist you, or if you have any additional concerns, please do not hesitate to contact us directly. We are committed to making your future experiences with us positive and enjoyable.

Thank you for sharing your feedback regarding the pool area access and cleanliness. We apologize that the experience was not up to your expectations and caused you to feel unsafe.We understand your concerns about the locked pool area and the inconvenience of having to walk around to the front desk for re-entry. Guest safety and convenience are important to us, and we will investigate the issue with the poolside key card reader to ensure it is functioning properly for our guests in the future.We take cleanliness very seriously, and our pool and hot tub are cleaned three times a week to maintain hygiene and water quality. We apologize if the appearance during your stay did not reflect our cleaning schedule. We will reinforce our cleaning procedures with our maintenance team to ensure a consistently clean and enjoyable experience for all our guests.We appreciate your feedback and hope you will consider giving us another opportunity to provide you with a more positive experience in the future.

Dear Guest,We sincerely apologize for the inconveniences you experienced during your stay. We regret that our resurfacing efforts caused disruption, and we're addressing the cleanliness and maintenance issues you highlighted with our team to ensure a more pleasant stay for our guests. Your feedback is invaluable, and we appreciate your patience.Best regards,Quality Inn Plant City