Matthew, Thank you so much for taking the time to rate us with a perfect score! We appreciate your positive feedback and are delighted that you had a great experience during your stay. Your satisfaction is our top priority. We look forward to welcoming you back for another excellent stay in the future!Safe Travels, Erin Frey, General Manager

Janet, Thank you so much for taking the time to rate us with a perfect score! We appreciate your positive feedback and are delighted that you had a great experience during your stay. If you ever have specific comments or suggestions to share, we'd love to hear more. Your satisfaction is our top priority.We look forward to welcoming you back for another excellent stay in the future!Safe Travels, Erin Frey, General Manager

Normand, Thank you for your positive feedback! We're glad to hear that you enjoyed our excellent breakfast and our quality pool. Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable experience. If there's anything else we can do to enhance your next stay, please let us know. Safe travels! Erin Frey, General Manager

Benoit, Thank you so much for taking the time to leave us a 5/5-star review! Your positive feedback means the world to us. We're thrilled to know that your experience with us met or exceeded your expectations. If there's anything specific that stood out during your stay or any way we can enhance your future visits, please feel free to share. We look forward to welcoming you back for another excellent stay!Erin Frey, General Manager

Randolf,Thank you so much for taking the time to leave us a perfect review! Your positive feedback means the world to us. We're thrilled to know that your experience with us met or exceeded your expectations. If there's anything specific that stood out during your stay or any way we can enhance your future visits, please feel free to share. We look forward to welcoming you back for another excellent stay!Safe Travels,Erin Frey, General Manager

Colleen,Thank you so much for taking the time to leave us a perfect review! Your positive feedback means the world to us. We're thrilled to know that your experience with us met or exceeded your expectations. If there's anything specific that stood out during your stay or any way we can enhance your future visits, please feel free to share. We look forward to welcoming you back for another excellent stay!Safe Travels,Erin Frey, General Manager

Jennifer, Thank you for choosing to stay with us and for your rating. We appreciate your feedback and hope you had a pleasant experience during your time at our hotel. If there's anything specific you'd like to share or if there's anything we can do to improve your next stay, please feel free to let us know. We value your input and look forward to welcoming you back in the future.We look forward to welcoming you back for another excellent stay in the future!Safe Travels, Erin Frey, General Manager

Raymond,Thank you so much for taking the time to leave us a perfect review! Your positive feedback means the world to us. We're thrilled to know that your experience with us met or exceeded your expectations. If there's anything specific that stood out during your stay or any way we can enhance your future visits, please feel free to share. We look forward to welcoming you back for another excellent stay!Safe Travels,Erin Frey, General Manager

Heather,Thank you so much for taking the time to leave us a perfect review! Your positive feedback means the world to us. We're thrilled to know that your experience with us met or exceeded your expectations. If there's anything specific that stood out during your stay or any way we can enhance your future visits, please feel free to share. We look forward to welcoming you back for another excellent stay!Safe Travels,Erin Frey, General Manager

Clifford, Thank you for taking the time to share your feedback with us. We are glad to hear that you found our hotel's location convenient and we met your needs.We value your feedback and hope to welcome you back for another pleasant stay.Safe Travels,Erin Frey, General Manager

Eileen,Thank you for your kind words and for choosing our hotel for your eclipse experience. I am thrilled to hear that you had an enjoyable stay and that our staff made a positive impression on you. Your appreciation for their helpfulness and kindness means a lot to us, especially during such a busy time. Thank you for your valuable feedback, and we look forward to welcoming you back for another memorable stay in the future should your travels bring you to Plattsburgh again.Safe Travels,Erin Frey, General Manager

Jay, Thank you for choosing to stay with us and for sharing your feedback. We are pleased to hear that you liked our friendly staff and found your room clean and well-stocked. However, we apologize for the issues you experienced. Your comments will be shared with our team for improvements in these areas.Safe Travels,Erin Frey, General Manager

Jennifer, Thank you for choosing our hotel for your eclipse viewing experience and for sharing your feedback with us. We're glad to hear that you enjoyed your stay in our King suite and that our staff provided great service. We apologize for any inconvenience caused by the flooring in your suite. Our maintenance team will address this issue promptly to ensure the safety and comfort of our guests. We also appreciate your suggestion regarding the room color, and we will consider this for future enhancements.Your satisfaction is important to us, and we value your input. We look forward to welcoming you back for another enjoyable stay in the future.Safe Travels,Erin Frey, General Manager

Robert,Thank you for your fantastic review and perfect rating! We are thrilled to hear that you enjoyed our buffet breakfast and found it to be amazing and satisfying. Providing a delicious and fulfilling breakfast experience is important to us, and we're delighted that you appreciated it.We appreciate your kind words and look forward to welcoming you back for another great stay in the future!Safe Travels,Erin Frey, General Manager

Laurie, Thank you so much for your wonderful review and perfect rating! We are thrilled to hear that you enjoyed your stay with us for the eclipse. It's fantastic to know that our front desk staff provided excellent service and helpful advice about the area. I will pass on your kind words to our team.I am also pleased that you found your room very clean and well-maintained throughout your stay. Your satisfaction is our priority, and we appreciate your recognition of the staff and their efforts. We look forward to welcoming you back for another great experience whenever your travels bring you our way again!Safe Travels,Erin Frey, General Manager

Susan, Thank you for choosing our hotel for your stay and for taking the time to leave a positive review! We are delighted to hear that our location was convenient for your eclipse experience. We hope you had a fantastic time and that we contributed to making your trip memorable.We appreciate your kind rating and look forward to welcoming you back for another great stay in the future, should your travels ever bring you back to Plattsburgh.Safe Travels,Erin Frey, General Manager

Fran, Thank you for choosing to stay with us and for your rating. We appreciate your feedback and hope you had a pleasant experience during your time at our hotel. If there's anything specific you'd like to share or if there's anything we can do to improve your next stay, please feel free to let us know. We value your input and look forward to welcoming you back in the future.Safe Travels, Erin Frey, General Manager

Bethany, I'm delighted to hear you enjoyed the pool. While we do not have a public hot tub, we do have several suites with Jacuzzi tubs that you may be interested in for your next stay with us. You can always request additional items from the front desk during your stay as well.Safe Travels, Erin Frey, General Manager

Christiane, Thank you for your positive feedback. I'm glad you enjoyed your stay and found the bed comfortable. We will have the heater in your room checked to ensure it is running properly. Safe Travels,Erin Frey, General Manager

Anik, Dear Guest,Thank you so much for your fantastic review! We are thrilled to hear that your stay with us was amazing and that you plan to book with us for your future visits to Plattsburgh. Your recommendation means a lot to us, and we're honored to have earned your loyalty.We look forward to welcoming you back and ensuring that each of your stays continues to be exceptional.Safe Travels, Erin Frey, General Manager

Hi, Lauren! Erin S. from the Best Western Plus Front Desk here. I unfortunately did not have the pleasure of helping you during your check in or stay with us but I did read your review and would like to thank you for sharing your feedback with us. I do apologize that your check-in experience was anything less than extraordinary and would invite you to graciously allow us to accomodate you again in the future. It would be my pleasure! Thank you for being a VIP! You absolutely deserve your recognition and all the benefits you've earned and acquired as a VIP and valued guest. If there's anything I can do to address your most recent stay with us, please let me know. Take Care!

Daniel, Thank you so much for your wonderful review! We are thrilled to hear that you had a fantastic experience staying with us. It's fantastic to know that you found our hotel to be pet-friendly, clean, and that our staff were helpful and friendly. We're delighted that you enjoyed our pool area, comfortable beds, proximity to shopping, and the delicious buffet breakfast included.We appreciate your kind words and your loyalty. We also look forward to welcoming you back for another enjoyable stay!Safe Travels,Erin Frey, General Manager

Frantz, Thank you for your fantastic review! We are delighted to hear that you had a great stay with us and that you found our hotel personnel to be courteous and inviting. It's wonderful that you enjoyed the food, especially with the included breakfast and the nearby restaurant offering delicious and affordable meals.We appreciate your kind words and recommendation. We look forward to welcoming you back for another pleasant stay in the future!Safe TravelsErin Frey, General Manager

Lisa, Thank you so much for taking the time to leave us a 5/5-star review! Your positive feedback means the world to us. We're thrilled to know that your experience with us met or exceeded your expectations. We look forward to welcoming you back for another excellent stay!Safe Travels,Erin Frey, General Manager

Genevieve, hank you so much for taking the time to leave us a 5/5-star review! Your positive feedback means the world to us. We're thrilled to know that your experience with us met or exceeded your expectations. We look forward to welcoming you back for another excellent stay!Safe Travels,Erin Frey, General Manager

Thomas, Thank you for taking the time to recognize Dustin from our front desk team! We're thrilled to hear that he provided you with excellent service. Our team takes pride in delivering exceptional experiences for our guests, and we appreciate your kind words.We'll make sure to pass on your compliments to Dustin and the rest of the team. Thank you for choosing us, and we look forward to welcoming you back for another outstanding stay.Safe Travels,Erin Frey, General Manager

Marie, Thank you so much for taking the time to rate us with a perfect score! We appreciate your positive feedback and are delighted that you had a great experience during your stay. We look forward to welcoming you back for another excellent stay in the future!Safe Travels,Erin Frey, General Manager

Kelsey, Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed the great pool area and found the rooms spacious and clean. However, we sincerely apologize for the disturbance you experienced with noise issues in the hallway and the knocking on the walls and ceiling during your stay. Your comfort is our priority, and we regret that we fell short in providing a peaceful environment. We will address these concerns with our team to ensure that future guests do not encounter similar issues.Safe Travels, Erin Frey, General Manager

Janet, Thank you for taking the time to rate your experience with us. We appreciate your feedback and would love to hear more about your stay to better understand how we can improve and make your next visit even more enjoyable. Please feel free to share any specific insights you may have. We value your input and look forward to the opportunity to enhance your experience in the future. Safe Travels, Erin Frey, General Manager

Amanda, Thank you for taking the time to rate your experience with us. We appreciate your feedback and would love to hear more about your stay to better understand how we can improve and make your next visit even more enjoyable. Please feel free to share any specific insights you may have. We value your input and look forward to the opportunity to enhance your experience in the future. Safe Travels, Erin Frey, General Manager

Nicole, Thank you for taking the time to rate your experience with us. I'm glad you enjoyed the pool during your stay. Please feel free to share any specific insights you may have. We value your input and look forward to the opportunity to enhance your experience in the future. Safe Travels, Erin Frey, General Manager

Bill, Thank you for taking the time to rate your experience with us. We value your input and look forward to the opportunity to enhance your experience in the future. Safe Travels, Erin Frey, General Manager

Amanda, Thank you for taking the time to rate your experience with us. We value your input and look forward to the opportunity to enhance your experience in the future. Safe Travels, Erin Frey, General Manager

Michael, Thank you for taking the time to rate your experience with us. We value your input and look forward to the opportunity to enhance your experience in the future. Safe Travels, Erin Frey, General Manager

Olivier, Thank you for your feedback. We appreciate your honest assessment, and we're glad to hear that you found our accommodations comfortable.We understand the importance of maintaining our property, and your comments will be shared with our team as we continually work towards improvements. We value your input and hope to have the opportunity to welcome you back for another comfortable stay.Safe Travels,Erin Frey, General Manager

Sonia, Thank you for taking the time to rate your experience with us. We value your input and look forward to the opportunity to enhance your experience in the future. Safe Travels, Erin Frey, General Manager

Karonhiio,Thank you for taking the time to share your feedback with us. We appreciate your honesty and are glad to hear that overall, you had a nice experience.However, we sincerely apologize for the concerns you raised regarding the cleanliness of the bathtub and items under the bed. This does not meet our standards, and we will address these issues promptly with our housekeeping team to ensure such oversights do not happen in the future. We hope to have the opportunity to welcome you back for an improved and more enjoyable stay.Safe Travels,Erin Frey, General Manager

Jennifer, Thank you for taking the time to rate your experience with us. We appreciate your feedback and would love to hear more about your stay to better understand how we can improve and make your next visit even more enjoyable. Please feel free to share any specific insights you may have. We value your input and look forward to the opportunity to enhance your experience in the future.Safe Travels,Erin Frey, General Manager

Edward, Thank you for taking the time to share your positive experience with us. We're delighted to hear that your check-in process was quick and easy, and that you found our hotel conveniently accessible for all your needs.Providing a seamless and comfortable experience for our guests is our goal, and your feedback is much appreciated. We look forward to welcoming you back on your next visit. Thank you for choosing us!Safe Travels,Erin Frey, General Manager

Alan, Thank you so much for taking the time to leave us a 5/5-star review! Your positive feedback means the world to us. We're thrilled to know that your experience with us met or exceeded your expectations. If there's anything specific that stood out during your stay or any way we can enhance your future visits, please feel free to share. We look forward to welcoming you back for another excellent stay!Safe Travels,Erin Frey, General Manager

Basem, Thank you so much for taking the time to leave us a 5/5-star review! Your positive feedback means the world to us. We're thrilled to know that your experience with us met or exceeded your expectations. If there's anything specific that stood out during your stay or any way we can enhance your future visits, please feel free to share. We look forward to welcoming you back for another excellent stay!Safe Travels,Erin Frey. General Manager

Eric, Thank you for your continued loyalty and taking the time to share your positive feedback. We're thrilled to hear about your repeated positive experiences with us. Providing a great a great stay for our guests is our top priority and we're delighted to have met your expectations. We look forward to you welcoming back for your next visit to Plattsburgh.Safe Travels, Erin Frey, General Manager

Lacey, We are absolutely thrilled to hear that you love our place! Your positive feedback means the world to us. We are grateful for your support and delighted that you had an enjoyable experience.Thank you for choosing to stay with us, and we can't wait to welcome you back for another wonderful stay. If there's anything specific you loved about your visit, please feel free to share.Safe Travels,Erin Frey, General Manager

Thank you for taking the time to rate your experience with us. We appreciate your feedback and would love to hear more about your stay to better understand how we can improve and make your next visit even more enjoyable. Please feel free to share any specific insights you may have. We value your input and look forward to the opportunity to enhance your experience in the future.Safe Travels, Erin Frey, General Manager

Katherine,Thank you for sharing your experience with us. We're delighted to hear that you found the room lovely, but we apologize for any discomfort you experienced with the mattress. Your feedback is invaluable, and we appreciate your bringing it to our attention.It's great that you informed the front desk in the morning, and we regret any inconvenience caused. Please rest assured that we take your comments seriously, and we will address the mattress issue promptly.On your next visit, we'll make every effort to ensure your stay is not only pleasant but also that you have a comfortable night's sleep. We look forward to the opportunity to welcome you back.Safe Travels,Erin Frey, General Manager

Tiffany, Thank you for your positive feedback! We're delighted to hear that you enjoyed our complimentary breakfast. It's always our goal to provide a delicious and satisfying start to the day for our guests.We appreciate your kind words and hope to have the pleasure of welcoming you back for another enjoyable stay. Thank you for choosing us!Safe Travels,Erin Frey, General Manager

Amanda, Thank you for taking the time to share your feedback with us. We sincerely apologize for the issues you encountered during your stay. Your comments are crucial in helping us identify areas for improvement.We regret any inconvenience caused by the condition of the room. Please know that we take these matters seriously, and we will address them promptly to enhance the overall guest experience.On a positive note, we're pleased to hear that you found the beds cozy. Your comfort is important to us, and we're committed to ensuring that all aspects of your stay meet your expectations.Safe Travels, Erin Frey, General Manager