4 utomhuspooler, öppet 07.00 till 19.00, gratis cabanor och parasoller

Recensioner av Mahekal Beach Front Resort & Spa

4 out of 5
Mahekal Beach Front Resort & Spa
38 St And The Beach, Playa del Carmen, QROO

Recensioner

9,0

Underbart

10 - Fantastiskt i betyg. 695 av 1004 recensioner" "
8 - Bra i betyg. 175 av 1004 recensioner" "
6 - Okej i betyg. 63 av 1004 recensioner" "
4 - Dåligt i betyg. 36 av 1004 recensioner" "
2 - Väldigt dåligt i betyg. 35 av 1004 recensioner" "

9,4/10

Renlighet

9,4/10

Personal och service

9,0/10

Bekvämligheter

9,2/10

Boendets skick och faciliteter

9,0/10

Hållbarhet

Recensioner

8/10 Bra

Forozandeh

Reste med familjen
Gillade: Renlighet och personal och service
Bodde här 3 nätter i april 2023
Svar från Alan Mota - Concierge 26 apr. 2023
Dear Guest,Thank you for choosing Mahekal in the Mayan Riviera.We hope you enjoyed your stay and we hope to see you soon in Playa del Carmen.Warm regards,

2/10 Väldigt dåligt

Patrick

Bodde här 4 nätter i april 2022
Svar från Concierge-Alan Mota 26 juni 2022
Dear Patrick, Thank you for choosing Mahekal Beach Resort to host your vacation! I apologize on behalf of our staff. I thank you for your feedback. Best regards.

10/10 Fantastiskt

Henrik

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Perfekt för en lugn getaway
Mycket fint och mysigt hotell centralt beläget i Playa del Carmen. En liten tyst oas mitt instan.
Bodde här 2 nätter i oktober 2021
Svar från Carlos Gonzalez- Concierge 18 okt. 2021
Dear Henrik, thank you for taking the time to write this review, we are very happy to read that you enjoyed your time, we appreciate your comments very much, hope to be your host once again in the future. Best regards!

10/10 Fantastiskt

Tomas

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Kanonhotel!
Man kan summera vår vistelse på Mehekal med att Playa del Carmen inte riktigt är vår stil men att Mahekal definitivt är det. Supertrevlig personal, grym mat, bra urval av pooler och strand samt fina rum. Gatan Mahekal ligger på har också några trevliga restauranger och nån mysig bar. Mitt starkaste tips är annars att undvika ”5th street” (om ni inte älskar tyrister från nordamerika av den bröliga sorten) och hålla er till smågatorna.
Bodde här 2 nätter i mars 2021
Svar från J. Carlos Gonzalez 4 apr. 2021
Dear Tomas, thank you for taking the time to write this review, and thank you for your feedback! We are very happy to read that you enjoyed your time, we appreciate your comments very much, hope to be your host once again in the future. Warmest regards!

10/10 Fantastiskt

Fredrik

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Paradisiskt!
Läget på denna resort är fantastiskt. Oerhört vacker och samtidigt enkelt att promenera in till stan om man vill äta någon annanstans. Trevliga poolområden och estetiskt tilltalande på alla sätt. Dryckerna kändes dyra för vad man fick, inga särskilt goda viner. Restaurangen Fuego var klart bäst, om än med lite ojämn service.
Bodde här 5 nätter i december 2019
Svar från Front office manager 7 jan. 2020
Dear guest Thank you very much for your comments, we appreciated very much! Kind regards!

10/10 Fantastiskt

Ana

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We missed a TV though.
Bodde här 2 nätter i maj 2024

10/10 Fantastiskt

william

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very quiet and relaxing. Excellent staff always helpful
Bodde här 7 nätter i maj 2024

10/10 Fantastiskt

Marisa

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Mahekal resort is one of the best resorts I stayed, the pictures really dont do justice
Bodde här 5 nätter i maj 2024

10/10 Fantastiskt

Nicole, Lake Elsinore

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Amazing all around! Only place I will continue to stay in PDC
Bodde här 4 nätter i maj 2024

10/10 Fantastiskt

moira

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff is incredibly friendly and helpful. Since i reserved two rooms at the same time, i would have liked for them to be together and not far apart.
Bodde här 5 nätter i maj 2024

10/10 Fantastiskt

George

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Mahekal is a very nice property directly on the beach and convenient to Playa del Carmen. One of the restaurants was closed (possibly due to lower off-season tourism), but it’s higher-end Fuego restaurant was excellent! The property is quiet unless your room is near the Las Olas restaurant, which plays music starting at 7:00 am. This was the only disappointment during our stay.
Bodde här 3 nätter i maj 2024

2/10 Väldigt dåligt

Nicholas

Gillade: Renlighet
Gillade inte: Personal och service
Bodde här 6 nätter i maj 2024

10/10 Fantastiskt

Julian

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i maj 2024

10/10 Fantastiskt

Victor

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Amazing place fantastic Customer service Definitely, we will come back
Bodde här 3 nätter i maj 2024

6/10 Okej

Mark

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Bekvämligheter
Property is well located. Beach has lots of seaweed. 3 pools not large enough to accommodate all guests. Hotel does weddings and therefore closes down the pool area for wedding party setup which is the only area at this hotel that can accommodate a wedding. Other guests are frequently inconvenienced. This happened twice to us. Restaurants are overpriced for the quality of the food and wine. Staff are friendly but do not anticipate the guest needs. More training needed.
Bodde här 8 nätter i april 2024

8/10 Bra

JESUS GILDARDO

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Tr cobran dinero extra al llegar a la propiedad. No me parece bien que despues de haber reservado con expedia la propiedad te cobre mas dinero al hacer check in

10/10 Fantastiskt

Alicia

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Hermoso lugar con mucha naturaleza y tranquilidad, me encanto
Bodde här 3 nätter i maj 2024

10/10 Fantastiskt

Michael

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Fantastic property, the location is the best of the best it can’t get better. Lots of restaurants, shopping, and Great swimming beach right out front
Bodde här 3 nätter i april 2024

10/10 Fantastiskt

Traci

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This resort is absolutely as beautiful as the photos you see on the site. My sister and I stayed for a long weekend and reserved a beachfront cottage which I probably would not do again. We learned that all beaches in Mexico are public beaches. Bungalow 5 is right next to the entrance to the beach and the beach was raucous until 4am. The front desk was extremely accommodating and moved us to Bungalow 2, also beachfront. It was extremely windy so the waves were quite loud but they provide ear plugs. When I return, I'll stay in the bungalows further from the beach. The restaurants serve great food and the service was very good. The front desk is extremely helpful. They have security positioned at all entrances and in front of all the beachfront bungalows. The entrance from the street is gated. We felt very safe here. Five stars for beauty, service, accommodations, and the beautiful beach and sunsets. The only delta is the noise right on the beachfront if you stay in the bungalows.
Bodde här 4 nätter i april 2024

10/10 Fantastiskt

Michael

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 6 nätter i april 2024

10/10 Fantastiskt

Kevin Joseph

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Mahekal is a very well organized property, situated on the beach, in the heart of down town Playa del Carmen. It is quiet, very private and luxurious!
Bodde här 13 nätter i april 2024

6/10 Okej

Jeremiah

Reste med familjen
Finding the entrance to lobby was difficult. No on site parking available. Only on street parking metered by the hour or public parking lot several blocks away. Staff was not helpful regarding parking situation.
Bodde här 1 natt i april 2024

4/10 Dåligt

Bruna

Gillade: Personal och service och boendets skick och faciliteter
Gillade inte: Renlighet
Mahekal while has good property amenities and room, is located in a beach that is always packed with people so you are unable to walk on the beach or relax
Bodde här 4 nätter i april 2024

8/10 Bra

Michael

Reste med sin partner
Gillade: Renlighet och bekvämligheter
Beautiful grounds with a zen feeling, yet walking distance to great restaurants.
Bodde här 6 nätter i april 2024

8/10 Bra

Clayton

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great place and great staff! Only reason it’s not 5 stars is the dining options are only 2 and the food was kind of on repeat. Beautiful though!
Bodde här 7 nätter i februari 2024

10/10 Fantastiskt

Sharde

Gillade: Renlighet, personal och service och bekvämligheter
I loved my stay! The staff was amazing and ensured the property was clean and secure. I would definitely go back. I didn’t want to leave.
Bodde här 3 nätter i april 2024

10/10 Fantastiskt

Karen

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Quiet and peaceful and close to everything.
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Kremena

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Amazingly beautiful, great location - on the beach but right in town for dining, shopping and enjoying.
Bodde här 5 nätter i april 2024
Svar från Kaila Covian, Sales 19 apr. 2024
We're thrilled to hear that you had such an amazing time during your stay with us! Providing a memorable and rejuvenating experience is what we strive for, and your recommendation means the world to us. We look forward to welcoming you back for another fantastic break whenever you're ready for it!

6/10 Okej

Kamer

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Hugh

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great beach and views
Bodde här 6 nätter i april 2024
Svar från Kaila Covian, Sales 19 apr. 2024
Thank you for your 5/5 rating, we hope to welcome you again very soon for antoher magical stay!

10/10 Fantastiskt

Jennifer

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I LOVE THIS PLACE! I don't like that they put in a Starbucks :(
Bodde här 6 nätter i mars 2024
Svar från Kaila Covian, Sales 19 apr. 2024
Thank you for sharing your feedback. We appreciate your enthusiasm for Mahekal Beach Resort. We hope to welcome again soon for another magical stay!

10/10 Fantastiskt

Juan, Cleveland

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This was truely an experience that we loved. The resort is very well maintained, ran, and overall managed. Every interaction was great. We also used the spa services and I was pleased with the level of knowledge the masseuse team has. The entire stay was excellent, will definitely be back.
Bodde här 3 nätter i april 2024
Svar från Kaila Covian, Sales 19 apr. 2024
Thank you for sharing your positive experience at Mahekal Beach Resort. We are thrilled to hear that you enjoyed the well-maintained property, great service, and excellent spa services. Your kind words motivate us to keep delivering exceptional experiences. We look forward to welcoming you back soon!

10/10 Fantastiskt

Aurelia, Tinian

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful stay and many pools to choose from. The dining was a bit pricey for two young college students.
Bodde här 5 nätter i mars 2024
Svar från Kaila Covian, Sales 19 apr. 2024
Thank you for sharing your experience at Mahekal Beach Resort, Aurelia. It's great to hear that you enjoyed the beautiful stay and multiple pool options. We're sorry to hear that the dining was a bit pricey for you as young college students. Your feedback is valuable for us to improve our services. We hope to welcome you back in the future.

2/10 Väldigt dåligt

ulises

Bodde här 8 nätter i mars 2024

10/10 Fantastiskt

Konstantin

Gillade: Bekvämligheter
So amazing time!!! Time to take a break!!! My recommendation for everyone!!!!
Svar från Kaila Covian, Sales 19 apr. 2024
We're thrilled to hear that you had such an amazing time during your stay with us! Providing a memorable and rejuvenating experience is what we strive for, and your recommendation means the world to us. We look forward to welcoming you back for another fantastic break whenever you're ready for it!

10/10 Fantastiskt

Christine

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
*Do not book all inclusive through Expedia!* I selected the all inclusive option when booking in October 2023. We arrived at the hotel on April 15, 2024 and they said we were not on this package, but I had paid extra for it. We spent half of the first day on the phone with Expedia customer service and they ended up reimbursing us the cost to “upgrade” to the all inclusive, but so stressful and such a waste of holiday time. The resort told us we were not the first to go through this scenario, and I saw another Expedia comment about this too. That being said, this resort was stunning and absolutely worth going to. But definitely do it as all inclusive otherwise it’d be quite pricey if you’re planning on spending most of your time at the resort. When I was planning a trip I knew I didn’t want to stay in any sort of commercial hotel, so the casitas were perfect. They were private enough to enjoy spending time on the balcony in the hammock while still being close and accessible to the available amenities. There was always chairs available at 1 of the 3 pools and it was just beautiful everywhere on the grounds. 5th Ave was a couple minutes walk away which we ended up going for walks every night for something to do. I’d absolutely stay there again in a heartbeat...just be cautious of that all inclusive option while booking!
Svar från Kaila Covian, Sales 19 apr. 2024
Thank you for choosing to stay with us once again and for sharing your feedback. We're delighted to hear that you find our resort lovely and enjoyed your overall stay. Your suggestions regarding the shower heads, mattresses, and pillows are duly noted, and we'll certainly take them into consideration for future enhancements. Additionally, we appreciate your input regarding the timing of poolside lunch service; we'll review our schedules to see how we can accommodate earlier service. We apologize for any disappointment with your spa experience and assure you that we'll address this matter promptly to maintain our standards of service excellence. It's heartening to hear your praise for our dedicated staff, and we look forward to welcoming you back for another enjoyable stay.

10/10 Fantastiskt

Kevin

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We absolutely loved this beautiful place! We stayed in a bungalow right off the beach and it was just gorgeous and comfortable! It was a super romantic spot for us to enjoy our 9th wedding anniversary. The hammocks and private pool were a fun addition. Didn’t care for it to be right by the public beach area, but it gave us some people watching entertainment! There was also round the clock security so we felt very safe. The staff was super friendly and accommodating. Even though we secluded ourselves from the crowds on our beach chairs by our place, a waiter came by regularly to bring us drinks and snacks. The food was delicious and the drinks were top notch. I have already highly recommended this quaint little place to several of our friends and family. We are definitely going to be back again! We travel ALOT and it’s definitely on our top favorite destinations!
Bodde här 5 nätter i mars 2024
Svar från Kaila Covian, Sales 19 apr. 2024
Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that you had such a memorable 9th wedding anniversary stay at our beachfront bungalow. It's fantastic to know that you found the accommodations to be gorgeous and comfortable, and that our amenities like the hammocks and private pool added to your enjoyment. While we understand your sentiment about the proximity to the public beach area, we're glad it provided some entertainment and that our round-the-clock security ensured your peace of mind. It warms our hearts to hear that our staff's friendliness and attentiveness, as well as the quality of our food and drinks, contributed to making your stay exceptional. We truly appreciate your recommendations and can't wait to welcome you back for another memorable getaway! Safe travels until we see you again.

10/10 Fantastiskt

Alexander

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We were here many times. Staff is wonderful. Location is very convinient.
Bodde här 7 nätter i mars 2024
Svar från Kaila Covian, Sales 19 apr. 2024
Thank you for your review! We are glad to hear you have enjoyed your stays with us. We appreciate your kind words about our staff and convenient location. We look forward to welcoming you back again!

10/10 Fantastiskt

Brandon

Bodde här 4 nätter i mars 2024
Svar från Kaila Covian, Sales 19 apr. 2024
Thank you for your 5/5 rating, we hope to welcome you again very soon for antoher magical stay!

10/10 Fantastiskt

Jose

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
todo Perfecto team super simpatico
Bodde här 2 nätter i mars 2024
Svar från Kaila Covian, Sales 19 apr. 2024
Gracias por tu calificación y comentarios acerca de Mahekal Beach Resort. Nos da gusto que hayas disfrutado de tu estancia con nosotros. Esperamos vuelvas pronto para otras mágicas vacaciones.

8/10 Bra

Ranjani, Bloomington

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Loved our stay here.
Bodde här 4 nätter i mars 2024
Svar från Kaila Covian, Sales 27 mars 2024
Thank you for your feedback, Ranjani. We are glad to hear that you loved your stay at Mahekal Beach Resort. We hope to welcome you back again in the future for another magical stay!

4/10 Dåligt

Lisa

Gillade inte: Renlighet och boendets skick och faciliteter
Svar från Kaila Covian, Sales 27 mars 2024
Hi Lisa, we apologize for any inconvenience you had during your stay. We would love to know more on how we could have made your stay truly magical. We hope you can give us another chance to offer you the stay you deserve.

10/10 Fantastiskt

Chingiz, Philadelphia

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 5 nätter i december 2023
Svar från Kaila Covian, Sales 19 apr. 2024
Thank you for your 5/5 rating, we hope to welcome you again very soon for antoher magical stay!

10/10 Fantastiskt

Barbara

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The Mahekal Resort is absolutely wonderful. We only had one night there but we immediately wanted to stay a week. Beautiful grounds, helpful staff, great assortment of amenities and restaurants. The room was lovely and bed and pillows very comfortable. So many activities and amenities, and the beach and pools wonderful.
Bodde här 1 natt i mars 2024
Svar från Kaila Covian, Sales 27 mars 2024
Thank you for sharing your positive experience at Mahekal Beach Resort, Barbara. It's great to hear that you found the grounds beautiful, staff helpful, and amenities plentiful. It sounds like the room and bed were comfortable, and the beach and pools were also enjoyable. Your feedback is truly valuable. We hope to welcome you again soon for another magical stay!

10/10 Fantastiskt

clinton

Bodde här 7 nätter i mars 2024
Svar från Kaila Covian, Sales 19 apr. 2024
Thank you for your 5/5 rating, we hope to welcome you again very soon for antoher magical stay!

6/10 Okej

Attila

Gillade: Renlighet, personal och service och boendets skick och faciliteter
They nickle and dime you. Even though the reservation says dinner is included, it is only included to a certain dollar amount. Anything over that, they charge you. For the amount of money I paid per night for this property I could have stayed in a very nice all-inclusive where EVERYTHING is included.
Bodde här 3 nätter i mars 2024
Svar från Kaila Covian, Sales 27 mars 2024
We apologize for any confusion regarding our dining policies and the inclusion of dinner in your reservation. Our aim is always to provide transparent and exceptional service to our guests. We understand your disappointment and will review our communication to ensure clarity regarding any limitations on included amenities. We appreciate your feedback and hope to have the opportunity to exceed your expectations in the future. If you have any further concerns, please do not hesitate to contact us directly.

10/10 Fantastiskt

Keith

Bodde här 4 nätter i mars 2024
Svar från Kaila Covian, Sales 19 apr. 2024
Thank you for your 5/5 rating, we hope to welcome you again very soon for antoher magical stay!

10/10 Fantastiskt

Jeroen

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The property is more relaxed and quiet. Which is great for taking it easy and not a big party going on all the time. The Staff are wonderful and very helpful.
Bodde här 6 nätter i mars 2024
Svar från Kaila Covian, Sales 27 mars 2024
Thank you for sharing your experience with us! We're delighted to hear that you appreciated the tranquil ambiance of our property, providing a serene atmosphere for relaxation. Our team takes great pride in delivering exceptional service, and it's wonderful to know that their efforts contributed to making your stay memorable. Should you choose to visit us again, we look forward to welcoming you back for another peaceful retreat. Safe travels!

10/10 Fantastiskt

Heather

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Best beachfront along the strip and super-friendly staff. Also, the resort is perfectly located near shopping and dining options.
Bodde här 7 nätter i mars 2024
Svar från Kaila Covian, Sales 27 mars 2024
Thank you for your review, Heather. It's great to hear that you enjoyed the beachfront location, friendly staff, and convenient proximity to shopping and dining options at Mahekal Beach Resort. We appreciate your feedback!

10/10 Fantastiskt

Andrea Nicole Cera

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 7 nätter i mars 2024
Svar från Kaila Covian, Sales 27 mars 2024
Hola Andrea, muchas gracias por tu calificación de Mahekal Beach Resort. Nos da gusto saber que tuviste una experiencia ¡de 5 estrellas! Esperamos recibirte nuevamente pronto para otra mágica estancia.