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Recensioner av Vienna House by Wyndham Diplomat Prague

4 out of 5
Vienna House by Wyndham Diplomat Prague
Evropska 15, Prague

Recensioner

9,0

Underbart

10 - Fantastiskt i betyg. 180 av 294 recensioner" "
8 - Bra i betyg. 92 av 294 recensioner" "
6 - Okej i betyg. 15 av 294 recensioner" "
4 - Dåligt i betyg. 3 av 294 recensioner" "
2 - Väldigt dåligt i betyg. 4 av 294 recensioner" "

9,4/10

Renlighet

8,8/10

Personal och service

9,0/10

Bekvämligheter

9,2/10

Boendets skick och faciliteter

9,0/10

Hållbarhet

Recensioner

8/10 Bra

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Simple to airport, simple to center
One night, business trip. Clean rum. Easy to reach tram, metro, airport.
Bodde här 1 natt i augusti 2023
Svar från Romana Kováčiková. 4 sep. 2023
Dear guest, We appreciate you taking the time to share your feedback. It's great to hear that you found your room clean and our location convenient for accessing tram, metro, and the airport.We understand the importance of a comfortable and efficient stay for our business travelers. If you have any specific suggestions or requirements for your future visits, please don't hesitate to let us know. We aim to make each stay as pleasant as possible.Best regards,

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fräscht, rent och en god miljö.
Bodde här 1 natt i december 2022
Svar från Marcela Fialová 18 jan. 2023
Dear guest,Thank you for choosing Vienna House Diplomat Prague by Wyndham and for your kind review. We are happy that you enjoyed your stay and we are looking forward to welcoming you here again very soon!Kind regards

10/10 Fantastiskt

Peter

Bodde här 1 natt i november 2022
Svar från Marcela Fialová 25 nov. 2022
Dear Peter,We appreciate your positive feedback about your stay at Vienna House Diplomat Prague. We are continuously trying to make our guests feel at home. Hopefully, you felt like this during your stay. We are looking forward to welcoming you at our hotel again really soon.

10/10 Fantastiskt

Peter

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
God kvalitet och bra läge
Det här hotellet är mycket bra. Det har modern och god standard på allmän interiör och rum. Det är väl ljudisolerat och man störs inte av oljud. Service i receptionen håller hög klass. Hotellet ligger strategiskt bra för transporter till innerstaden, slottet och till och från flygplatsen.
Bodde här 1 natt i juli 2022
Svar från Marcela Fialová 10 aug. 2022
Dear Peter, Thank you so much for taking the time to write such a nice review. We are so delighted to hear that your stay at Vienna House Diplomat Prague exceeded your expectations. It is because of feedback like yours that we are able to select meaningful services of superior quality. Please consider visiting us soon to enjoy our most recent offers. We are confident you will love everything about it!

10/10 Fantastiskt

Peter

Bodde här 1 natt i april 2022

10/10 Fantastiskt

Mariana

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Rent, modernt och mycket trevligt hotell. Frukosten var super, tillgång till parkeringsplats med kameraövervakning till mycket bra pris. Nära till tunnelbanestationen, tre stationer från city center.
Bodde här 2 nätter i juni 2019

6/10 Okej

Verifierad resenär

Gillade: Renlighet och personal och service
Bekvämligheter saknas
Inte alla bekvämligheter tillgängliga så som takterrass vilket var en av anledningarna att vi valde just detta hotell.Ångbastun var trasig.
Bodde här 3 nätter i april 2019

8/10 Bra

Mikael

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Helt ok.
Spårvagn samt metro i närheten där du tar dug till Prag1 på ca 10 min. Äffär/minilivs vid hotellet. Bra frukost.
Bodde här 3 nätter i april 2019
Svar från Miroslav Picek 27 maj 2019
Dear Mikael, We appreciate your positive feedback about your stay at Vienna House Diplomat Prague. We are continuously trying to make our guests feel at home. Hopefully, you felt like this during your stay. We are looking forward to welcoming you at our hotel again really soon. Yours faithfully, Miroslav Picek Operations Manager

10/10 Fantastiskt

Amin

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Das Hotel ist ruhig und echt Top !!
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Issam

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Romana Kováčiková. 30 apr. 2024
Dear Issam, Thank you for your review. Have a nice day!

10/10 Fantastiskt

Vladimir

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Sehr nett und freundlich
Bodde här 3 nätter i mars 2024
Svar från Romana Kováčiková. 12 apr. 2024
Dear Vladimir, Thank you for your review.

10/10 Fantastiskt

Ryan

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Romana Kováčiková. 30 apr. 2024
Dear Ryan, Thank you for your review. Have a nice day!

10/10 Fantastiskt

Dana

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Alles gut
Bodde här 3 nätter i mars 2024
Svar från Romana Kováčiková. 4 apr. 2024
Dear Dana, Thank you for your review. Best regards,

10/10 Fantastiskt

John

Bodde här 1 natt i mars 2024
Svar från Romana Kováčiková. 30 apr. 2024
Dear John, Thank you for your review. Have a nice day!

8/10 Bra

Marc, Valkenswaard

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Locatie
Bodde här 5 nätter i mars 2024
Svar från Romana Kováčiková. 19 mars 2024
Thank you for your review. Have a nice day! Best regards.

10/10 Fantastiskt

Hiroyuki

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
サービスが丁寧
Bodde här 1 natt i mars 2024
Svar från Romana Kováčiková. 19 mars 2024
Dear Hiroyuki, Thank you for your review. Best regards,

10/10 Fantastiskt

Nicole, Saalburg-Ebersdorf

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Das Hotel ist verkehrstechnisch sehr günstig gelegen. Es gibt ausreichende Parkmöglichkeiten beim Hotel. Die Straßenbahnhalte stelle und Metrohaltestelle sind direkt vor dem Hotel, so dass man innerhalb von wenigen Minuten mitten im Geschehen ist.
Bodde här 3 nätter i mars 2024
Svar från Romana Kováčiková. 11 mars 2024
Dear Nicole, Thank you for highlighting the convenience of our hotel's location in terms of transportation options. We're delighted to hear that you found it easy to access various modes of transport during your stay.Our ample parking facilities and the proximity of the tram stop and metro station right in front of the hotel indeed offer our guests the flexibility and ease of getting around the city swiftly. We understand that accessibility is paramount for our guests, and we're pleased that our location served you well in exploring the area and being close to the action.Should you plan another visit to the area, we would be honored to welcome you back to our hotel. Please don't hesitate to contact me if there's anything I can assist you with before your next stay.Warm regards,

10/10 Fantastiskt

Donald

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 5 nätter i februari 2024
Svar från Romana Kováčiková. 4 apr. 2024
Dear Donald, Thank you for your review. Best regards,

8/10 Bra

Yuji

Gillade: Renlighet och personal och service
Bodde här 4 nätter i februari 2024
Svar från Romana Kováčiková. 26 feb. 2024
Dear Yuji,Thank you for your review. Best regards,

10/10 Fantastiskt

Ladislav

Bodde här 1 natt i februari 2024
Svar från Romana Kováčiková. 4 apr. 2024
Dear Ladislav, Thank you for your review. Best regards,

10/10 Fantastiskt

Daire

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Would highly recommend a stay at this hotel. Staff are very kind and helpful. 2 minute walk from a tram stop and subway entrance. Lots of nice cafes, restaurants and grocery stores close by. Fabulous Japanese restaurant in the basement of the hotel.
Bodde här 7 nätter i februari 2024
Svar från Romana Kováčiková. 15 feb. 2024
Dear Daire, Thank you for sharing your positive experience with us! We're thrilled to hear that you had a great stay at our hotel and that you would highly recommend it to others.It's wonderful to know that you found our staff to be very kind and helpful. Providing excellent service is one of our top priorities, and we're glad that our team members contributed to making your stay enjoyable.We're also pleased to hear that our hotel's location, just a 2-minute walk from a tram stop and subway entrance, was convenient for you. Having plenty of cafes, restaurants, and grocery stores nearby adds to the convenience and charm of our location.We're delighted that you enjoyed the fabulous Japanese restaurant in the basement of the hotel. We strive to offer diverse dining options to cater to the preferences of our guests, and we're glad you had a positive experience at the restaurant.Thank you for choosing to stay with us, and we appreciate your recommendation. We look forward to welcoming you back in the future for another enjoyable stay! If there's anything more we can do to enhance your experience next time, please let us know.

10/10 Fantastiskt

Bachir

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Romana Kováčiková. 4 apr. 2024
Dear Bachir, Thank you for your review. Best regards,

10/10 Fantastiskt

Marcel

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excellent clean hotel with business and tourist guests. Good dining nearby.
Bodde här 1 natt i januari 2024
Svar från Romana Kováčiková. 26 jan. 2024
Dear Marcel, Thank you for your positive feedback! We're delighted to hear that you found our hotel excellent and clean, catering well to both business and tourist guests. It's great to know that you also enjoyed the dining options nearby. If you have any specific suggestions or if there's anything you particularly loved about your stay, feel free to share. We appreciate your kind words and hope to welcome you back for another excellent experience!

4/10 Dåligt

mike

Affärsresenär
Gillade inte: Renlighet och personal och service
Front reception not friendly
Bodde här 1 natt i januari 2024
Svar från Romana Kováčiková. 26 jan. 2024
Dear Mike, Thank you for bringing this to our attention. We apologize for any inconvenience you experienced with the front reception. Providing a friendly and welcoming environment is a priority for us, and we take your feedback seriously. Do you remember, who was attending you in the reception ? We will address this issue to ensure a more positive experience for our guests in the future. If there are any specific details or suggestions you'd like to share, please feel free to do so. We appreciate your input and hope to have the opportunity to improve your experience during your next visit.Best regards,

10/10 Fantastiskt

Liviu Constantin

Bodde här 3 nätter i december 2023
Svar från Romana Kováčiková. 10 jan. 2024
Dear Liviu, Thank you for your review.Have a nice day!

8/10 Bra

JOHN

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
a decent hotel
The room was fine, but it was overheated - I needed to have the window open just to get some air in. Everything else was fine.
Bodde här 6 nätter i december 2023
Svar från Romana Kováčiková. 26 jan. 2024
Dear John, Thank you for sharing your feedback. We're glad to hear that overall, you found the room fine. However, we apologize for the issue with overheating. We appreciate your input, and we will address this concern to ensure a more comfortable experience for our guests in the future.If there are any other details you'd like to share or if there's anything specific you enjoyed about your stay, please feel free to let us know. We value your feedback and hope to have the opportunity to provide an even better experience during your next visit. Thank you for choosing our service.

8/10 Bra

Eveliina

Bodde här 2 nätter i december 2023
Svar från Romana Kováčiková. 2 jan. 2024
Dear Eveliina,Thank you for your review.Best regards,

10/10 Fantastiskt

Byeori

Bodde här 1 natt i december 2023
Svar från Romana Kováčiková. 2 jan. 2024
Dear Byeori, Thank you for your review. Best regards,

10/10 Fantastiskt

Ruslan

Bodde här 1 natt i december 2023
Svar från Romana Kováčiková. 26 jan. 2024
Dear Ruslan,Thank you for your review. Have a nice day!

8/10 Bra

Akemi

Bodde här 5 nätter i december 2023
Svar från Romana Kováčiková. 20 dec. 2023
Dear Akemi, Thank you for your review.Have a nice day!

8/10 Bra

Ognjen

Bodde här 2 nätter i november 2023
Svar från Romana Kováčiková. 18 dec. 2023
Dear Ognjen, Thank you for your review. We are happy that you liked your stay. Best regards,

10/10 Fantastiskt

Marta

Gillade: Renlighet och rummets bekvämlighet
Bodde här 2 nätter i december 2023
Svar från Romana Kováčiková. 14 dec. 2023
Dear Marta, Thank you for your review. Have a nice day!

10/10 Fantastiskt

Daniela

Bodde här 2 nätter i december 2023
Svar från Romana Kováčiková. 12 dec. 2023
Dear Daniela, Thank you for your review. Have a nice day!

6/10 Okej

Giacomo

Reste i grupp, Reste med sin partner
Gillade: Boendets skick och faciliteter
Gillade inte: Personal och service
Bella struttura, peccato per il trattamento. Prenoto la mia camera matrimoniale, mi fanno una camera con due letti singoli attaccati, 2 coperte separate non ideale per una coppia. Successivamente camera con una porta all’ interno ( condivisa ) dove nell’ altra stanza c’erano dei rumori fastidiosi. Mi lamento per il freddo nella hall ( termometro a 30 gradi in camera) arriva il signore mostrandomi che in camera usciva l’ aria a 24,7 e quindi era normale per loro. Mi dispiace ma non lo consiglio per una coppia.
Bodde här 2 nätter i december 2023
Svar från Romana Kováčiková 11 dec. 2023
Dear Giacomo, I'm sorry to hear about the issues you encountered during your stay. It's disappointing when the accommodation doesn't meet expectations. Your feedback is valuable. If there's anything else I can assist you with or if you have more details to share, feel free to let me know. Have a nice day!

10/10 Fantastiskt

Claire

Bodde här 6 nätter i december 2023
Svar från Romana Kováčiková. 11 dec. 2023
Dear Claire, Thank you for your review.Have a nice day!

8/10 Bra

Harri

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Worth vaditing
Excellent service again.
Bodde här 2 nätter i november 2023
Svar från Romana Kováčiková. 11 dec. 2023
Dear Harri, Thank you for your review. We are happy to here that you liked your stay in our hotel. Have a nice day!

10/10 Fantastiskt

Elvy

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
nice room, sevice!
Bodde här 5 nätter i november 2023
Svar från Romana Kováčiková. 11 dec. 2023
Dear Elvy, I'm glad to hear that you had a positive experience with the room and service! If you have any specific comments or if there's anything else you'd like to share about your stay, feel free to let me know. We hope to see you soon!'Best regards,

10/10 Fantastiskt

Filip

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i november 2023
Svar från Romana Kováčiková. 18 dec. 2023
Vážený Filip, Ďakujeme krásne za Vašu recenziu a prajeme krásny deň !

10/10 Fantastiskt

Michaela

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
great breakfast
Bodde här 2 nätter i november 2023
Svar från Romana Kováčiková. 11 dec. 2023
Dear Michaela, Thank you for your review. Have a nice day!

8/10 Bra

Marie

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff service was good. Walkable to all tourist attractions
Bodde här 2 nätter i november 2023
Svar från Romana Kováčiková. 11 dec. 2023
Dear Marie, Thank you for your review. It's great to hear that you had a positive experience with the staff service and found the location convenient for exploring tourist attractions. We hope to see you soon here in Vienna House by Wyndham Diplomat. Have a nice day! Best regards,

10/10 Fantastiskt

Isogai

Bodde här 2 nätter i november 2023
Svar från Romana Kováčiková 21 nov. 2023
Dear Isogai, Thank you for your review. Have a nice day!

10/10 Fantastiskt

NAMJIN

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i november 2023
Svar från Romana Kováčiková 20 nov. 2023
Dear Namjin, Thank you for your review. Have a nice day! Best regards,

10/10 Fantastiskt

Luka

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i oktober 2023
Svar från Romana Kováčiková 20 nov. 2023
Dear Luka, Thank you for your review. Have a nice day!

8/10 Bra

ilya

Bodde här 11 nätter i november 2023
Svar från Romana Kováčiková. 11 dec. 2023
Dear Ilya, Thank you for your review. Have a nice day!

8/10 Bra

YU

Bodde här 3 nätter i november 2023
Svar från Romana Kováčiková 20 nov. 2023
Dear Yu, Thank you for your review. Have a nice day!

8/10 Bra

Peter-Jan

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I was a guest for 5 nights. I've chosen this hotel (and cancelled a different accomodation) because of the good reviews, Wyndham brand, very near to public transport and supermarket. At check-in the hotel staff is very friendly! No queue, so straight on to the room. I stayed at the 4th floor. 4 elevators are convenient, since the property gets busy often with congress/seminars booked on floor 2. The room itself seemed amazing, and it was indeed really tidy and clean! Although, some aspects, as for me at least, made the room questionable. 1. The armchair smelled really chemical (cleaning products by housekeeping?) and there was always a breeze of it in the room. 2. The room (and hallway) constantly had a high temperature. Upon turning the thermostat down and engaging the A/C, only a fan started. The room was impossible to cool, apart from the tilting window. (In wintertime, the A/C is turned off, told to me by staff and maintenance employee). 3. I asked for a quiet room in my booking, and no complaints about the staff; I received a room far away from the elevators. Unfortunately, elevators are not the only noise producing factors. Toilets getting flushed are very audible, as well (for my room at least): 4. A constant low tuned buzzing electric sound. I got used to it after a couple of nights but it was really annoying. This hotel is good and has great staff, super clean and hospitable, modern rooms. I justed really hoped more quietness.
Bodde här 5 nätter i november 2023
Svar från Romana Kováčiková 13 nov. 2023
Dear Peter-Jan, Thank you for your detailed feedback. While you appreciated the friendly staff, cleanliness, and modern rooms, you encountered issues with chemical smells in the armchair, difficulty cooling the room, noise from toilets flushing, and a constant buzzing electric sound. We apologize for any inconvenience and appreciate your insights, which will help us address and improve upon these concerns.Have a nice day!

10/10 Fantastiskt

Tatsuya

Bodde här 1 natt i november 2023
Svar från Romana Kováčiková 13 nov. 2023
Dear Tatsuya,Thank you for your review.Have a nice day!

8/10 Bra

Ralf

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i november 2023
Svar från Romana Kováčiková 13 nov. 2023
Dear Ralf, Thank you for your review. Have a nice day!

8/10 Bra

Johan

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2023
Svar från Romana Kováčiková 6 nov. 2023
Dear Johan, Thank you for your review ! Have a nice day. Best regards,

8/10 Bra

Philip

Bodde här 2 nätter i oktober 2023
Svar från Romana Kováčiková. 31 okt. 2023
Dear Philip, Thank you for your review. Have a nice day!