Egyptiska bomullslakan och sängtillbehör av högsta kvalitet

Recensioner av Aleenta Hua Hin Resort & Spa

5 out of 5
Aleenta Hua Hin Resort & Spa
183 Moo 4, Paknampran, Pranburi, Prachuap Khiri Khan

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 112 av 197 recensioner" "
8 - Bra i betyg. 52 av 197 recensioner" "
6 - Okej i betyg. 22 av 197 recensioner" "
4 - Dåligt i betyg. 6 av 197 recensioner" "
2 - Väldigt dåligt i betyg. 5 av 197 recensioner" "

8,8/10

Renlighet

9,0/10

Personal och service

7,8/10

Bekvämligheter

8,6/10

Boendets skick och faciliteter

9,4/10

Hållbarhet

Recensioner

8/10 Bra

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i januari 2024

8/10 Bra

Anne

Gillade: Renlighet och personal och service
Bodde här 3 nätter i november 2023

10/10 Fantastiskt

Michael

Bodde här 1 natt i januari 2023

10/10 Fantastiskt

Anders

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i december 2019
Svar från Simon 29 dec. 2019
Thank you for taking the valuable time to provide feedback on your most recent stay at Aleenta Hua Hin - Pranburi. We are delighted to hear that you had an enjoyable stay at our resort and we do hope that we may be able to welcome you back again in the near future. Warm regards, Simon Worrall Resort Manager

10/10 Fantastiskt

Hanna, Stockholm

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Avkopplande
Bara tre timmar i bil från Bangkok ligger Pranburi. Där vilar lugnet, möjligen undantaget de kite-flygare som följer vinden i havet nedanför. En egen liten pool att svalka sig i, terrass under tak om man vill. Frukost på rummet om så önskas. En plats du vill vara med en speciell person.
Dear Hanna, Thank you for your wonderful review and we trust that you had a truly magical time with us. We would be delighted to welcome you back again in future and hope to see you soon. Warm regards, The Aleenta Team

6/10 Okej

Thomas, Stockholm

Gillade: Renlighet och boendets skick och faciliteter
För dig som vill ha lugn och harmonisk vistelse.
+Bra service ambition. Bra läge vid havet. Lugnt. -Små rum. Dåliga transporter till och från flygplats. -Dåliga transporter på plats, vilket behövs. -Inga allmänna trivsamma ytor. -För liten frukostmatsal, blev kö. -Ingen vettig allmän pool.
Dear Thomas, We are happy to hear that you enjoyed the breathtaking location that we are so fortunate to hold. We hope that we may be entice you to visit again to sample our latest guest activity offerings and to experience the ongoing improvements we have made to our already beautiful location. Warm regards, The Aleenta Team

6/10 Okej

Verifierad resenär

Gillade: Personal och service
Gillade inte: Rummets bekvämlighet
Kanonläge!
Priset för högt i förhållande till standard(priser som ett 5 stjärnigt, men standard som ett max 3 stjärnigt). Läget det enda som höll 5 stjärnor!
Thank you for your review of Aleenta Hua Hin - Pranburi. It has been a while since your review and we would be delighted to welcome you back again in future to experience the ongoing improvements made to our property and guest activities. Warm regards, The Aleenta Team

10/10 Fantastiskt

Stig

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Thank you for your review Stig and we hope to see you again at Aleenta Hua Hin - Pranburi in the near future. Warm regards, The Aleenta Team

8/10 Bra

Johny odell

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Thanks Johny! We hope to see you again at Aleenta Hua Hin - Pranburi soon. Warm regards, The Aleenta Team

8/10 Bra

Sangtiean

Reste med familj och småbarn
Gillade: Renlighet, personal och service och bekvämligheter
ดีทุกอย่างแต่ที่พักเก่าและแอร์มีกลิ่นอับ ภายในที่พักมีครอบครัวจิ้งจก ถ้าคนที่ไม่กลัวก็ไม่มีปัญหาค่ะ
Bodde här 2 nätter i mars 2024

10/10 Fantastiskt

Yat Sing

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Incredible place if you need peace and relaxation
Bodde här 3 nätter i februari 2024

10/10 Fantastiskt

Em

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Peaceful but a bit far from Bangkok by car
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Hanne

Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 9 nätter i januari 2024

8/10 Bra

Mark

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This is a beautiful hotel right on the beach with beautiful views of the sunrise on the Gulf of Thailand. Staff is great, rooms were wonderful and their restaurant is delicious! Very clean all around. Very private. Perfect for a romantic stay. Pool and parking both just over 300m away. This requires some coordination with luggage and the hotel has a golf cart with driver. The pool actually is part of a separate beach club with poolside hotel rooms. We walked down the beach to the pool for an early swim. There are beach towels provided in your room. The pool was really beautiful, and big enough to get a good swim. But chairs and other poolside amenities are not available because they belong to the guest rooms at the beach club. So that was a little hassle but overall we loved it! The hotel is a long way from town, but the beachfront street has a lot of great little restaurants and the closest are within walking distance and the hotel has complimentary two-seat bikes for longer forays. Neighborhood is very safe and comfortable.
Bodde här 2 nätter i januari 2024
Svar från Aleenta Team 15 jan. 2024
Dear Guest,Thank you for your wonderful review and for sharing your experience at our hotel. We're thrilled to hear that you enjoyed the stunning views of the Gulf of Thailand, our hospitable staff, comfortable rooms, and the delicious offerings at our restaurant. It's great to know that our commitment to cleanliness and privacy contributed to making your stay romantic and memorable.Regarding the pool facilities, we appreciate your feedback and would like to clarify that the beach chairs and other poolside amenities are indeed available for all our guests, not just those staying in the beach club rooms. We apologize for any inconvenience this may have caused and thank you for bringing this to our attention. We'll ensure that this information is more clearly communicated to all guests in the future.We're also delighted that you took advantage of the complimentary bicycles to explore the safe and comfortable neighborhood, and that you enjoyed the local dining options nearby.Thank you once again for choosing our hotel for your stay. We hope to welcome you back soon for another wonderful experience.Warm regards

8/10 Bra

Stephanie

Bodde här 7 nätter i december 2023

10/10 Fantastiskt

Rattanapan

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
We stayed for 2 nights at this property. The 4-bedroom villa is situated away from the main resort; however, there’s a shuttle available for pick-up and drop-off. The breakfast offered a delightful array of fresh and delicious options from both Western and Thai menus. I appreciated the availability of a wellness menu as well. The villa itself was wonderful, though we encountered an issue with the nearby blue rental house being loud, which affected the tranquility of one day during our otherwise relaxing weekend. Perhaps staying during weekdays would ensure a quieter experience.
Bodde här 2 nätter i december 2023
Svar från Aleenta Team 15 jan. 2024
Thank you for taking the time to review your stay at our property. We're delighted to hear that you enjoyed the comfort and amenities of our 4-bedroom villa, and that our shuttle service added convenience to your visit. It's great to know that our breakfast selection, with its variety of fresh and delicious options from both Western and Thai menus, along with the wellness menu, met your expectations.We sincerely apologize for the disturbance caused by noise from the nearby blue rental house. We understand how important tranquility and relaxation are for our guests, especially during a weekend getaway. Your feedback is invaluable to us, and we will look into addressing this issue to ensure a more peaceful environment for all our guests.Regarding your suggestion, staying during weekdays can indeed offer a quieter experience, and we would be more than happy to assist you in planning a stay during these times for your future visits.Thank you again for choosing our property, and we hope to have the opportunity to welcome you back soon for an even more serene and enjoyable experience.

10/10 Fantastiskt

Robin

Bodde här 2 nätter i november 2023

10/10 Fantastiskt

Ka Ho

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
住宿非常好,車直接泊入屋內,前往主流享用。早餐有專車接送,一call即到,我對出沙灘砂質非常好,請TANG球場,海灘差不多沒有人,沒有華欣海灘那麼繁華,喜歡寧靜一流
Bodde här 4 nätter i augusti 2023

10/10 Fantastiskt

David

Bodde här 6 nätter i juli 2023

10/10 Fantastiskt

Chi Hong

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Quiet location and environment. But the washroom need better maintenance because 2 of the washrooms don’t have hot water and need to repair on the first day
Bodde här 5 nätter i juli 2023

10/10 Fantastiskt

THOMAS, Clinton

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff makes Aleenta awesome along with the great atmosphere. Don’t pass this one by!
Bodde här 4 nätter i maj 2023
Svar från Mam 15 juni 2023
Dear Guest,Thank you very much for taking the time to write a review and your perfect score. We are delighted to hear that you have enjoyed your recent stay with us. We hope to be able to welcome you again in the future.Warmest regards,MamResort Manager

10/10 Fantastiskt

Aphisamai

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i mars 2023
Svar från Mam 18 maj 2023
Dear Guest,We are thrilled your time spent at Aleenta was so amazing! We endeavor to go above and beyond to ensure our guest have a memorable experience. We look forward to hosting you again for another fantastic experience at any of our Aleenta and Akyra Hotels. Have a beautiful day.Warmest regards,Patcharee PResort Manager

10/10 Fantastiskt

Cheok Neng

Reste med familjen, Reste med sin partner
Gillade: Personal och service och boendets skick och faciliteter
We stayed at the villa, the pool was cleaned and the staffs were friendly. Breakfast was tasty. However, the hotel pool was slightly small but the view was good. The villa was 10mins walk away from the main entrance, but they provide bikes for customers.
Bodde här 4 nätter i februari 2023
Svar från Mam 18 maj 2023
Dear Guest,We are thrilled your time spent at Aleenta was so amazing! We endeavor to go above and beyond to ensure our guest have a memorable experience. We look forward to hosting you again for another fantastic experience at any of our Aleenta and Akyra Hotels. Have a beautiful day.Warmest regards,Patcharee P.Resort Manager

10/10 Fantastiskt

Pailin

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
แนะนำมากๆค่ะ
โรงแรมอยู่ติดทะเล หาดด้านหน้าเงียบสงบ บรรยากาศดี ห้องสะอาด สวย เราพักโซน Frangipani พนักงานน่ารักมากๆ ดูแลดีทุกคนค่ะ
Bodde här 1 natt i februari 2023

6/10 Okej

Amata

Reste med familjen
Gillade: Renlighet och personal och service
Decent
Bodde här 2 nätter i februari 2023

10/10 Fantastiskt

Rachel

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excellent
Bodde här 2 nätter i februari 2023
Svar från Mam 18 maj 2023
Dear Guest,We are thrilled your time spent at Aleenta was so amazing! We endeavor to go above and beyond to ensure our guest have a memorable experience. We look forward to hosting you again for another fantastic experience at any of our Aleenta and Akyra Hotels. Have a beautiful day.Warmest regards,Patcharee P.Resort Manager

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
เข้าพักที่ hidden gem pool villa สภาพใหม่และสะอาดมาก อยู่ห่างจากตัวโรงแรมไม่กี่ร้อยเมตร ไม่ติดทะเล แต่ขี่จักรยานมาใช้ facility ที่โรงแรมได้ อาหารเช้าดี พนักงานเฟรนด์ลี่ สุภาพ ครอบครัวที่มาประทับใจทุกคน
Bodde här 1 natt i januari 2023

10/10 Fantastiskt

steven

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Perfect stay.
Very roomy, clean, pool and beach access, great service. Friendly staff. Could not ask for anything better.
Bodde här 1 natt i november 2022

8/10 Bra

Laksamee

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2021

2/10 Väldigt dåligt

Kian, Los Angeles

Reste med sin partner
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 6 nätter i november 2021

10/10 Fantastiskt

Natthapong

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i oktober 2021

6/10 Okej

Kotchakorn

Gillade inte: Boendets skick och faciliteter
Bodde här 3 nätter i september 2021

8/10 Bra

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
เงียบ สงบ
รร.ไม่ใหญ่มาก เพื่อนบอกว่าดีไปประจำเลยลองไปดู รวมๆก็ดี รสชาติอาหารธรรมดา ราคาแรงพอสมควร แต่ทางรร.ก็ให้สั่งอาหารจากของนอกมาทานได้ ห้องที่จองเป็นbeach front บรรยากาศดี อาจจะไปช่วงนี้เลยไม่ค่อยมีคน ถ้าชอบส่วนตัวไม่พลุกพล่านแนะนำเลยคับ
Bodde här 1 natt i juni 2021
Svar från Lak 14 juli 2021
Dear Traveler, I also want to thank you for your feedback and criticisms. We've taken your thoughts to heart and we're planning on making some internal changes based on your recommendations.

8/10 Bra

Verifierad resenär

Gillade: Rummets bekvämlighet
Bodde här 1 natt i september 2020

6/10 Okej

Chanchana

Reste med familjen
so so
It was so so. No swimming pool.
Bodde här 2 nätter i juni 2020

4/10 Dåligt

Verifierad resenär

Gillade: Bekvämligheter
Gillade inte: Personal och service
Service is like a 3-star hotel. Staff was running around struggling to handle the busy breakfast time. Requests sent through the iPad app provided in-room were not attended to by the staff. Reservation was made for the restaurant and the staff lost the reservation.
Bodde här 1 natt i juni 2020
Svar från Simon 13 juni 2020
Dear Orbitz, Firstly may I thank you for taking the time to leave a review as guest feedback is invaluable for us to know the areas in where we can improve, and secondly I would like to offer you my sincere apologies that our normal expected standard of service was not lived up too for you at this time. I cannot make any excuses at all as at the moment I am aware that our service is running a little slower than we wish for, this is solely due to the resort having full occupancy which is a blessing for us after certain recent events, but unfortunately we are not able to have the full team on duty as cost saving is in place to try and recover a little from the previous mentioned. I sincerely hope that we will have the opportunity to welcome you back again in the near future as we would love to have the opportunity to make amends with you for our downfalls that you experienced, if we are fortunate for your return then please reach out to me as you arrive as I would also like to have the opportunity to apologize in person to you. Best regards, Simon

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i juni 2020
Svar från Simon 15 juni 2020
Thank you for taking the valuable time to provide feedback on your most recent stay at Aleenta Hua Hin - Pranburi. We are delighted to hear that you had an enjoyable stay at our resort and we do hope that we may be able to welcome you back again in the near future. Warm regards, Simon Worrall Resort Manager

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
超喜歡這酒店 讓我超放鬆的 一早上官網預定了spa 超超超舒服 還能訂沙灘燭光晚餐 但沒試 超浪漫的 滿分!
Bodde här 2 nätter i januari 2020
Svar från Simon 17 mars 2020
Thank you for taking the valuable time to provide feedback on your most recent stay at Aleenta Hua Hin - Pranburi. We are delighted to hear that you had an enjoyable stay at our resort and we do hope that we may be able to welcome you back again in the near future. Warm regards, Simon Worrall Resort Manager

10/10 Fantastiskt

yang

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i januari 2020
Svar från Simon 8 feb. 2020
Thank you for taking the valuable time to provide feedback on your most recent stay at Aleenta Hua Hin - Pranburi. We are delighted to hear that you had an enjoyable stay at our resort and we do hope that we may be able to welcome you back again in the near future. Warm regards, Simon Worrall Resort Manager

10/10 Fantastiskt

yang

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i januari 2020
Svar från Simon 8 feb. 2020
Thank you for taking the valuable time to provide feedback on your most recent stay at Aleenta Hua Hin - Pranburi. We are delighted to hear that you had an enjoyable stay at our resort and we do hope that we may be able to welcome you back again in the near future. Warm regards, Simon Worrall Resort Manager

10/10 Fantastiskt

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Das Aleenta ist sehr ruhig gelegen, direkt am Strand. Das Personal ist sehr freundlich und hilfsbereit. Am besten gefallen hat uns, dass der Strand fast Menschenleer ist, man kann ca. 2 km in die eine und nochmal 3 km in die andere Richtung am Strand im Sand laufen. Einfach traumhaft.
Bodde här 13 nätter i januari 2020
Svar från Simon 8 feb. 2020
Thank you for taking the valuable time to provide feedback on your most recent stay at Aleenta Hua Hin - Pranburi. We are delighted to hear that you had an enjoyable stay at our resort and we do hope that we may be able to welcome you back again in the near future. Warm regards, Simon Worrall Resort Manager

10/10 Fantastiskt

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Overall is good, only had a few issues with the pool
Bodde här 1 natt i oktober 2019
Svar från Simon 23 nov. 2019
Thank you for taking the valuable time to provide feedback on your most recent stay at Aleenta Hua Hin - Pranburi. We are delighted to hear that you had an enjoyable stay at our resort and we do hope that we may be able to welcome you back again in the near future. Warm regards, Simon Worrall Resort Manager

10/10 Fantastiskt

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful property. We had a room with private plunge pool for 5 nights. I highly recommend. We didn’t swim in the ocean because of all the dead jellyfish along the beach. The hotel keeps vinegar handle for stings. Yikes! My only complaint is that I wish that there was a little more privacy between the yards. There are a few shrubs separating them and when you are out on the lounge chairs, you are basically sitting next to your neighbours. We had two neighbours who kept looking over into our pool area. More privacy would really enhance the place. Breakfast was good. You order off a menu so not buffet style. There is a great Italian restaurant up the road and a few Thai restaurants. Skip Torto and go to the one set back behind what appears to be a bar frequented by expats. They have great Pad Thai and Papaya salad. The massage place it fantastic. Oh and you can buy everything in your minibar for 90% less at the 7 eleven up the road. It’s literally a 5 minute walk.
Bodde här 5 nätter i september 2019
Svar från Simon 13 okt. 2019
Thank you for taking the valuable time to provide feedback on your most recent stay at Aleenta Hua Hin - Pranburi. We are delighted to hear that you had an enjoyable stay at our resort and we do hope that we may be able to welcome you back again in the near future. Warm regards, Simon Worrall Resort Manager

8/10 Bra

Yu yin

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i september 2019
Svar från Simon 13 okt. 2019
Thank you for taking the valuable time to provide feedback on your most recent stay at Aleenta Hua Hin - Pranburi. We are delighted to hear that you had an enjoyable stay at our resort and we do hope that we may be able to welcome you back again in the near future. Warm regards, Simon Worrall Resort Manager

2/10 Väldigt dåligt

旅好き, 日本

Reste med sin partner
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
ついてがっかりしました。 frangipaniの部屋に泊まりましたが、全く綺麗ではありませんでした。これで5星なのかと愕然としました。 料金を上乗せして他の部屋に変えて欲しいとお願いしましたが、空いてないということで変えられませんでした。シャワー室も星なしのホテルレベルでした。床も綺麗ではなくサンダルを履いて入りました。朝食もホアヒンの他の5星とくらべたら雲泥の差でした。 プールも枯葉が浮いていて手入れがされておらず全く泳ぐ気になれませんでした。 もし泊まるのであれば本館のほうのbeach front poolの部屋はまだ綺麗そうだったのでそちらを強くオススメします。 ただこの料金を支払うなら他の同じ値段のホテルをオススメします。 また帰りのホアヒンまでのタクシーは1800バーツを要求されかなり高額です。 レセプションで来た時は500バーツだったと交渉したらレセプションの方の友人のタクシーを紹介してくれて500バーツでホアヒンまで帰れました。 ただ、スタッフの方々は良い方で笑顔も素敵でした。 ホアヒンからは20キロくらい離れているので注意です。タクシーで30分くらいかかります! 次は個人的にはないかな〜。
Bodde här 1 natt i oktober 2019

10/10 Fantastiskt

MARINA

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
An amazing wedding party in this hotel!
Me and my boyfriend really enjoyed staying your hotel. Also we came to Hua Hin for my friend’s wedding party! It was awesome! All stuffs were very friendly, yummy food, good pool and beech. Thank you very much. P.S. We have to come back here next our Thailand travel! I’m sorry, my English is not good. I means, we really love this hotel!!
Bodde här 2 nätter i september 2019
Svar från Simon 6 okt. 2019
Thank you for taking the valuable time to provide feedback on your most recent stay at Aleenta Hua Hin - Pranburi. We are delighted to hear that you had an enjoyable stay at our resort and enjoyed the wedding party. We are looking forward to welcoming you back again in the near future. Warm regards, Simon Worrall Resort Manager

6/10 Okej

Verifierad resenär

Reste i grupp
Gillade: Renlighet
Gillade inte: Personal och service och boendets skick och faciliteter
離れた場所に部屋があります。 掃除に来ません。 電話で確認したらスタッフが来ましたが ほとんど何もしませんでした
Bodde här 3 nätter i september 2019
Svar från Simon 6 okt. 2019
We are truly sorry that you were not aware that some of our villas are not located at the Main Wing of our resort, we do provide this information in the room description. We sincerely hope to have the opportunity to welcome you back in the future, our Ocean View & Beach Front pool residences are located at the Main Wing and rooms in our Franjipani Wing are located 300 meters along the beach. Best regards, Simon Worrall Resort Manager

4/10 Dåligt

LEUNG

Reste i grupp
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
露台簷蓬設計十分失敗,下雨時完全不能遮擋雨水。露天沐浴位置外有樹,而樹上竟然有蜂巢。第一天晚上更因為使用酒店的風筒而全房斷電,雖然酒店已馬上派維修師傅來整理,可是再次使用時又再斷電,情況維持三次左右,酒店回覆明天會馬上處理,亦告訴我們今天晚上不能使用,幸好我們與朋友房間相連,迫於無奈下在朋友的房間使用風筒,否則你叫我怎麼辦?可是直至三天後我們退房,酒店完全沒有跟進,亦沒有任何交代,令人相當失望。在我們退房前一天傍晚,酒店員工在我們休息時候擅自進入房間,我們在睡覺沒有回應,並不代表員工可以這樣做,只是一封信不能從門縫攝入嗎?酒店這個行為實在令客人十分不能接受!最後,酒店在電郵表示會為我們同行的朋友預備生日蛋糕,最後告訴我們因為入住時查看護照,發現朋友的生日不是在當天所以需要收費,價錢不是問題,只是我們不明白同一個月份為什麼不能有這樣的服務,還要是酒店主動在電郵說提供蛋糕在先。最令人失望的是退房時酒店職員完全沒有提及斷電這回事,為客人造成如此不便,酒店竟當沒事發生。
Bodde här 3 nätter i september 2019
Svar från Simon 11 sep. 2019
Thank you for taking the valuable time to provide feedback from your most recent stay at Aleenta Hua Hin - Pranburi. Guest feedback is invaluable for us to know the areas in which we can improve. We sincerely apologise that you experienced a short circuit on 3 occasions, this was a result of every power socket being used at the same time and it caused the fuses to blow, we were very pleased that we could change the fuses for you each time as soon as it happened. The trees outside of the room provide a nice natural shade, we didn't see any bee hive on the trees but we will check regularly to see if they are going to make a home there and relocate them in the best way possible. We provide a complimentary birthday cake for guests who have a birthday during there stay with us, as your birthday was 30 days away a cake wasn't provided for you unfortunately, although if i had known about your request at the time then we would of been more than happy to provide a birthday cake for you. We are sincerely sorry that you was not entirely satisfied with you recent stay with us and we hope that we will have the opportunity to welcome you back at sometime in the future to be able to make amends. Warm regards, Simon Worrall Resort Manager

10/10 Fantastiskt

Verifierad resenär

Bodde här 1 natt i augusti 2019
Svar från Simon 6 sep. 2019
Thank you for taking the valuable time to provide feedback on your most recent stay at Aleenta Hua Hin - Pranburi. We are delighted to hear that you had an enjoyable stay at our resort and we do hope that we may be able to welcome you back again in the near future. Warm regards, Simon Worrall Resort Manager

10/10 Fantastiskt

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Bekvämligheter
เงียบ สงบ เหมาะแก่การพักผ่อนมาก ห้องสะอาด แต่สระน้ำสกปรก ควรล้างทำความสะอาดบ้าง. อุปกรณ์ห้องน้ำน้อยมากไม่ครบ.
Bodde här 1 natt i augusti 2019
Svar från Simon 6 sep. 2019
Thank you for taking the valuable time to provide feedback on your most recent stay at Aleenta Hua Hin - Pranburi. We are delighted to hear that you had an enjoyable stay at our resort and we do hope that we may be able to welcome you back again in the near future. Warm regards, Simon Worrall Resort Manager