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Recensioner av DoubleTree by Hilton Princeton

4 out of 5
DoubleTree by Hilton Princeton
4355 US Highway 1 at Ridge Rd., Princeton, NJ

Recensioner

8,0

Väldigt bra

10 - Fantastiskt i betyg. 420 av 999 recensioner" "
8 - Bra i betyg. 328 av 999 recensioner" "
6 - Okej i betyg. 124 av 999 recensioner" "
4 - Dåligt i betyg. 72 av 999 recensioner" "
2 - Väldigt dåligt i betyg. 55 av 999 recensioner" "

8,4/10

Renlighet

8,4/10

Personal och service

7,2/10

Bekvämligheter

8,0/10

Boendets skick och faciliteter

8,0/10

Hållbarhet

Recensioner

8/10 Bra

Marie

Gillade: Renlighet
Bodde här 3 nätter i maj 2024
Svar från FOM 24 maj 2024
Dear Marie,Thank you for staying with us at the Double Tree Princeton. We are happy to learn you had a great stay.We look forward to seeing you again.Yours in hospitality,Sherna

6/10 Okej

Mary

Affärsresenär
Gillade inte: Personal och service och boendets skick och faciliteter
the location is very convenient and the price/quality ratio is great. However, housekeeping barged in on me at 6:00 p.m. without knocking and the following day they didnt come by to do my room till past 6:00 p.m. when I was already back in the room (so the room didnt get taken care of). I had also signalled an annoying issue with the toilet that kept flushing and making noise. It was not addressed. So, in general, my stay was nice but some things need attention.
Bodde här 2 nätter i maj 2024
Svar från FOM 21 maj 2024
Dear Mary,Thank you for your feedback. We're glad you found our location convenient and appreciated the price/ quality. We apologize for the housekeeping issues and the unresolved toilet problem. We'll address these concerns to improve our service. Your input is valuable, and we hope to provide a better experience on your next visit.Yours in hospitality,Sherna

10/10 Fantastiskt

John, Mountain View

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The property was quiet, which is what I needed for my work trip. The onsite restaurant, bar, and convenience options were solid. All staff were kind and effective. Property is convenient to Princeton University, Quaker Bridge Mall, Target, and ShopRite. Easy access into and out of the property despite being along Route 1.
Bodde här 4 nätter i maj 2024
Svar från FOM 21 maj 2024
Dear John,Thank you for your review! We're glad to hear that you found the property quiet and convenient for your work trip. It's great that you enjoyed the onsite amenities and found the staff kind and effective. We appreciate your mention of the property's convenient location near Princeton University and other local spots. We hope to welcome you back soon!Yours in hospitrality,Sherna

6/10 Okej

satish kumar

Gillade: Renlighet och personal och service
Bodde här 1 natt i maj 2024
Svar från FOM 18 maj 2024
Hi Satish, Thank you for staying with us at the Doubletree. My apologies for not meeting you expectations. I hope you do give us a second chance.Yours in hospitality,Sherna

6/10 Okej

Shanesha

Gillade: Renlighet och personal och service
….
Bodde här 2 nätter i maj 2024
Svar från FOM 13 maj 2024
Thank you for taking the time to provide feedback. We appreciate your honesty and are committed to improving our services. We are sorry we did not meet your expectations. We hope you give a second chance.Yours in hospitality,Sherna

8/10 Bra

Naoko, South Hadley

Gillade: Renlighet och boendets skick och faciliteter
I chose this hotel because the Expedia site said they offer free shuttles in the area. However, the shuttle service was not available in weekends when I stayed. That should be added. The property was clean and good!
Bodde här 2 nätter i maj 2024
Svar från FOM 13 maj 2024
Dear Naoko,Thank you for your feedback! We're glad to hear that you found our property clean and enjoyable. We apologize for any inconvenience regarding the shuttle service not being available on weekends during your stay. Your suggestion to include this detail in our offerings is duly noted, and we'll strive to provide clearer communication regarding shuttle availability in the future. We appreciate your patronage and hope to welcome you back soon!Happy Travels,Sherna

10/10 Fantastiskt

Joe

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great stay.
Bodde här 3 nätter i maj 2024
Svar från FOM 6 maj 2024
Dear Joe,Thank you for your kind feedback. We are super excited to learn you had a great stay.We hope your travels bring you back.Yours in hospitality,Sherna

8/10 Bra

Camille

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Really liked the cookie
Bodde här 2 nätter i maj 2024
Svar från FOM 6 maj 2024
Dear Camille,Thank you for sharing your feedback with. we are pleased you had a great stay.We hope your travels will bring you back soon.Happy Travels,Sherna

10/10 Fantastiskt

Stephanie, Jackson

Bodde här 1 natt i maj 2024

8/10 Bra

Norman

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Comfortable and suited my needs, but very noisy on the weekend because of a large number of high school students staying there.
Bodde här 3 nätter i april 2024
Svar från FOM 3 maj 2024
Dear Norman, thank you for staying with us. We are pleased to learn you found your stay comfortable and our service and amenities suited your needs. We apologize for any noise disturbances you experienced during your recent stay. We hope your travels will bring you back. Yours in hospitality, Sherna

8/10 Bra

Rashida

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The front desk supervisor, Tay was friendly and helpful. She was courteous and professional. Thank you, Tay!!!!
Bodde här 1 natt i april 2024
Svar från FOM 29 apr. 2024
Dear Rashida,It's fantastic to hear about your positive experience with Tay! She's dedicated to ensuring guests feel welcomed and supported throughout their stay. I'll make sure to pass along your kind words to her. We're here to make your stay exceptional. We look forward to welcoming you back soon.Yours in hospitality,Sherna

10/10 Fantastiskt

Yongkyoon

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Courteous staff and quick response
Bodde här 5 nätter i april 2024
Svar från FOM 29 apr. 2024
Dear Yongkyoon,Thank you for giving us a 5-star review.We are very pleased you had a great stay.We look forward to welcoming you back.Happy Travels,Sherna

10/10 Fantastiskt

Ohmaira

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was very nice and checked me in immediately. Room was very clean and neat!
Bodde här 1 natt i april 2024
Svar från FOM 27 apr. 2024
Dear Ohmaira,Thank you for your positive feedback. We are very pleased to learn you had a great experience with our service and amenities. We look forward to welcoming you back soon. Happy travels, Sherna

4/10 Dåligt

havock

Reste med sin partner
Gillade inte: Personal och service och bekvämligheter
The cost of the snacks and food and breakfast there are outrageous to have a fully functioned in kitchen and the quality of the food that they serve was lackluster it can be severely improved and the cost of the snack bar by the front desk is outrageous makes no sense where the cost of these basic things would be so high if I had to do it all over again I would go somewhere else
Bodde här 2 nätter i mars 2024
Svar från FOM 24 apr. 2024
Dear Havock,I appreciate your feedback and concerns about the cost and quality of our food offerings. We continuously strive to enhance our guests' experiences and will take your comments seriously to improve our snack bar and kitchen offerings. Your input helps us better understand our guests' needs, and we apologize for any inconvenience caused. We hope to have the opportunity to welcome you back in the future and provide a better experience.Yours in hospitality,Sherna

8/10 Bra

Emily

Reste med familjen
Gillade: Renlighet och personal och service
It was a nice property, helpful to have a restaurant at the hotel after a long day of travel. We booked a king room with a pull out and on our reservation we indicated that we were traveling with children. It would have been nice to have bedding set for the pull out ahead of our arrival. We were excited about the pool, but unfortunately we were not able to use it due to an issue with the pool during our stay.
Bodde här 1 natt i april 2024
Svar från FOM 23 apr. 2024
Dear Emily,Thank you for taking the time to share your feedback with us. We're glad to hear that you enjoyed our property and found the convenience of having a restaurant on-site helpful after a day of travel.We apologize for any inconvenience regarding the bedding for the pull-out bed not being set up ahead of your arrival. We understand the importance of a smooth check-in process, especially when traveling with children, and we'll make sure to address this with our team to ensure it doesn't happen again in the future.We're truly sorry that you weren't able to enjoy our pool during your stay due to an issue with it. Please know that guest satisfaction is our top priority, and we're actively working to resolve the problem to prevent it from occurring again.We appreciate your valuable feedback and hope to have the opportunity to welcome you back for a more seamless and enjoyable experience in the future. If there's anything else we can assist you with, please don't hesitate to reach out.Safe Travels,Sherna

10/10 Fantastiskt

Kelly

Bodde här 3 nätter i april 2024
Svar från FOM 13 maj 2024
Dear Kelly,Thank you for your kind feedback. We are happy you enjoyed our service and amenities. we are looking forward to seeing you.Happy Travels,Sherna

8/10 Bra

Andrius

Gillade: Renlighet, personal och service och bekvämligheter
This is my second stay at this hotel in 9 years. Still nice and clean, but rooms are starting to show some minor signs of wear with scuffs on cabinets and furniture. Plenty of parking space for my car with trailer. Courteous staff. Breakfast buffet is OK but a bit pricey for what you get, still convenient to have it in the hotel. Notwithstanding small inconveniences, I would stay here again.
Bodde här 1 natt i april 2024
Svar från FOM 19 apr. 2024
Dear Andrius,It's great to hear that you found the hotel nice and clean during your recent stay, even if you noticed some minor wear and tear. We appreciate your feedback on the scuffs, and we'll make sure to address those areas to maintain our standards of excellence. It's wonderful that our ample parking space accommodated your car and trailer comfortably, and we're delighted to know that our staff treated you with courtesy.Regarding the breakfast buffet, we understand your perspective. We continually strive to offer a convenient and satisfying dining experience for our guests, and we'll certainly take your comments into consideration as we review our pricing and offerings.We're grateful for your loyalty and that you're considering staying with us again despite the small inconveniences. We look forward to welcoming you back on your next visit!Yours in hospitality,Sherna

6/10 Okej

Christine

Bodde här 2 nätter i april 2024
Svar från FOM 19 apr. 2024
Dear Christine,Thank you for your review. We appreciate your feedback and are glad to hear your thoughts. If you have any specific comments or suggestions for improvement, please feel free to share them with us. We're always looking for ways to enhance our products/services.Yours in hospitality,Sherna

2/10 Väldigt dåligt

frida

Gillade: Personal och service och boendets skick och faciliteter
Gillade inte: Renlighet
Bodde här 2 nätter i april 2024
Svar från FOM 17 apr. 2024
Dear Frida,We're truly sorry to hear about your experience! We're committed to providing the best service possible, and it's disappointing to hear that we fell short of your expectations. If you could share more details about what went wrong, we'd greatly appreciate the opportunity to address and improve upon the issues you encountered. Your feedback is invaluable to us.

10/10 Fantastiskt

Mervin, Arvada

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great stay here as usual.
Bodde här 2 nätter i april 2024
Svar från FOM 15 apr. 2024
Dear Mervin,Thank you for your kind feedback.We are pleased to hear that you enjoyed your stay.We hope to see you again soon.Happy Travels,Sherna

10/10 Fantastiskt

xingjun

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location
Bodde här 1 natt i april 2024
Svar från FOM 12 apr. 2024
Dear Xingjun, thank you for your positive review and for choosing to stay with us.We hope your travels will bring you back soon.Happy Travels,Sherna

10/10 Fantastiskt

Christy

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Loved the warm cookie. Nice touch
Bodde här 2 nätter i april 2024
Svar från FOM 9 apr. 2024
Dear Christy,Thank you for staying with us at the DoubleTree Princeton. We look forward to seeing you again with our warm cookie.Yours in hospitality,Sherna

10/10 Fantastiskt

Tammy

Bodde här 2 nätter i april 2024
Svar från FOM 29 apr. 2024
Dear Tammy, Thank you for your 5 star review. We are happy to learn you had a great stay.I look forward to seeing you again.Happy Travels,Sherna

10/10 Fantastiskt

Kesia, Bronx

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent!!! Quiet and clean.
Bodde här 1 natt i mars 2024
Svar från FOM 2 apr. 2024
Dear Kesia,Thank you for your positive feedback. we are very pleased you had a great stay.We look forward to your return.Yours in hospitality,Sherna

10/10 Fantastiskt

Leonard

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Place was superb. The front gave even gave me this loaded chocolate chip cookie as a thank you for choosing that location. The cookies are enough to make you return.
Bodde här 1 natt i mars 2024
Svar från FOM 1 apr. 2024
Dear Leonard,Thank you for your glowing review! We're thrilled to hear that you enjoyed your experience at our place, especially the delicious chocolate chip cookie. We look forward to welcoming you back soon!

8/10 Bra

Amika

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very good guest services also spacious rooms and clean everyday upon request
Bodde här 2 nätter i mars 2024
Svar från Fom 25 mars 2024
Dear Amika,Thank you for staying with us. We are happy you found our service and amenities to your liking. We hope you come stay with again. Happy travels,Sherna

10/10 Fantastiskt

Fred

Bodde här 2 nätter i mars 2024
Svar från FOM 14 apr. 2024
Dear Fred,Thank you for your kind feedback. We are happy to hear you had a great stay. We hope you come stay with us again. Happy travels, Sherna

6/10 Okej

pasumarti

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The rooms are fairly basic. THere is no fritz & Microwave. Coffee in the room is terrible. Only other option is a coffee vending Machine, which was also not good. Holiday Inn express would be a far better option
Bodde här 1 natt i mars 2024
Svar från FOM 19 mars 2024
Dear Pasumarti,Thank you for your feedback. We appreciate your insights and regret any inconvenience caused. We will certainly take your comments into consideration for future improvements. Please accept our apologies for falling short of your expectations and thank you for bringing these matters to our attention.Yours in hospitality,Sherna

8/10 Bra

Yevgeni

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good
Bodde här 1 natt i mars 2024
Svar från FOM 11 mars 2024
Dear Yevgeni,Thank you for staying with us at the DoubleTree by Hilton. I am so happy to hear you had a great stay.We hope your travels will bring you back soon.Yours in hospitality,Sherna

10/10 Fantastiskt

Venkatesan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Staff and their excellent service
Bodde här 4 nätter i mars 2024
Svar från Fom 10 mars 2024
Dear Venkatesan,Thank you for your kind review. We are pleased to learn you had a great & enjoyable experience. We hope your travels will bring you back soon. Happy travels, Sherna

10/10 Fantastiskt

Sharon, silver spring

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great exercise room.
Bodde här 2 nätter i februari 2024
Svar från FOM 25 feb. 2024
Dear Sharon, we are super pleased to learn you had a great stay. We hope your travels will bring you back soon. Happy travels, Sherna

10/10 Fantastiskt

Laura

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice hotel and convenient parking. Only complaint was our room was on the front side facing Highway 1 and very noisy. I had ear plugs so I didn’t ask to change rooms but I would have if I were staying longer.
Bodde här 1 natt i februari 2024
Svar från Sherna 23 feb. 2024
Dear Laura,Thank you for your feedback! We're glad to hear you enjoyed our hotel and found the parking convenient. We apologize for the noise disturbance from Highway 1 during your stay. In the future, please don't hesitate to let us know about any issues like this, and we'll do our best to accommodate you with a quieter room. We hope to have the opportunity to welcome you back for a more peaceful experience.Yours in hospitality

10/10 Fantastiskt

Fred

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The best of all
Bodde här 2 nätter i februari 2024
Svar från Yours in hospitality, Sherna 20 feb. 2024
Dear Fred,Thank you so much for your kind words and 5-star rating! We're thrilled to hear that you had an excellent experience with us.Looking forward to your next visit.

8/10 Bra

Katherine

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
A good stay
Went well. We chose this hotel as it had EV charging. But the EV system was one I had never heard of and the desk was no help in getting it going. However I finally did get it started.
Bodde här 2 nätter i februari 2024
Svar från FOM 20 feb. 2024
Dear Katherine,Thank you for your feedback! We apologize for any inconvenience you experienced with our EV charging system. We're actively working to improve the user experience and provide better support for all our guests. We appreciate your patience and hope to welcome you back soon for a smoother experience.Safe & Happy Travels,

10/10 Fantastiskt

Tomasz

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything perfect 👌👍
Bodde här 1 natt i februari 2024
Svar från FOM 16 feb. 2024
Dear Tomasz,Thank you so much for your kind words! We're thrilled to hear that you enjoyed your experience with us. We look forward to serving you again soon!Yours in hospitality,Sherna

2/10 Väldigt dåligt

Farah, Slough

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
On arrival no one was at the reception we had to wait 1 hour soon someone came there was no apology he was so rude during checking in didn’t even explain anything, such were fire exit is. Rooms was dirty no one cleaned our room for days, when we ask housekeeping we couldn’t get an answer. I wouldn’t recommend anyone.
Bodde här 2 nätter i februari 2024
Svar från FOM 14 feb. 2024
Dear Farah,We deeply apologize for the inconvenience you experienced during your stay. This falls well below our standards of service, and we take your feedback seriously. Rest assured, we are addressing these issues with our staff to ensure they are rectified immediately. Your comfort and satisfaction are our top priorities, and we hope to have the opportunity to make it up to you in the future.Yours in hospitality

8/10 Bra

xoliswa

Bodde här 3 nätter i februari 2024
Svar från Fom 25 mars 2024
Dear Xoliswa,Thank you for staying with us. We are pleased you had a great stay.We hope your travels will bring you back soon. Yours in hospitality, Sherna

10/10 Fantastiskt

Kathleen

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Your staff, Ty and Valerie, were very helpful checking my mom and I into the hotel. I appreciated their kindness and professionalism. Also, thank you to the manager at Blaze-
Bodde här 3 nätter i februari 2024
Svar från FOM 13 feb. 2024
Dear Kathleen,Thank you for your kind words! We're delighted to hear that Ty, Valerie, and our team provided you and your mom with excellent service during your stay. We appreciate your recognition of their kindness and professionalism. We'll be sure to pass along your compliments to them and the manager at Blaze. We hope to welcome you back soon!Yours in hospitality,

10/10 Fantastiskt

RAJIV

Bodde här 3 nätter i februari 2024
Svar från Fom 25 mars 2024
Dear Rajiv,Thank you for a 5 star review. We look forward to seeing you back soon. Safe & happy travels, Sherna

8/10 Bra

paul

Bodde här 1 natt i februari 2024
Svar från FOM 12 feb. 2024
Dear Paul,Thank you for staying with us. We are pleased you had a great stay. We hope your travels will bring you back.Yours in hospitality,

10/10 Fantastiskt

Derek

Gillade: Renlighet
Bodde här 1 natt i januari 2024
Svar från FOM 12 feb. 2024
Dear Derek,Thank you for your kind feedback. We are happy to learn you had a great experience with us. We look forward to welcoming you back soon.Yours in hospitality,

10/10 Fantastiskt

Tammy

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i februari 2024
Svar från FOM 5 feb. 2024
Dear Tammy, I am very happy to learn you had a great stay. We look forward to seeing you again.Safe & Happy Travels,Sherna

10/10 Fantastiskt

Bhupinder

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i januari 2024
Svar från FOM 2 feb. 2024
Dear Bhupinder,Thank you for choosing to stay with us and we are very pleased you had a great stay.We look forward to hosting you again soon,

10/10 Fantastiskt

Winny

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från FOM 31 jan. 2024
Dear Winny,Thank you for being our guest. We are pleased you had a great stay and we look forward to welcoming you back soon. Safe travels, Sherna

4/10 Dåligt

Vishal

Reste med familjen
Gillade inte: Renlighet
Bodde här 1 natt i januari 2024
Svar från FOM 20 jan. 2024
Dear Vishal, thank you for staying with us. We are sorry we did not meet your expectations. We hope you give us a second opportunity. Yours in hospitality,

10/10 Fantastiskt

corybel, san juan

Reste med familjen
Gillade: Bekvämligheter
Bodde här 2 nätter i januari 2024
Svar från FOM 20 jan. 2024
Dear Corybel, Thank you for giving us a 5star review. We are so happy to learn you had a great stay we hope your travels will bring you back soon. Stay safe,

6/10 Okej

Xavia

Affärsresenär
Gillade: Renlighet, personal och service och bekvämligheter
Bodde här 3 nätter i januari 2024
Svar från FOM 17 jan. 2024
Dear Xavia,Thank you for staying with us. I am sorry we did not meet nor exceed your expectations. We hope you come stay with us again.Yours in hospitality,

10/10 Fantastiskt

Catherine

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good rest! Good play!
Always a great stay when visiting the Princeton area! Comfortable beds!!! Perfect location for restaurants and shops.
Bodde här 2 nätter i januari 2024
Svar från FOM 16 jan. 2024
Dear Catherine,We are pleased to learn you find our accommodations comfortable and our location ideal.We look forward to welcoming you back soon.Happy Travels,Sherna

6/10 Okej

Kelsey

Reste med sin partner
Gillade: Personal och service
Average across the board. Bed was comfortable, but the bathroom had ample room for improvement. For one, the toilet’s handle and seat were flimsy and clearly had patch repairs in the past. The shower also had some shampoo smears and hair in the wall in places that weren’t from me upon arrival. Overall, it’ll do in a pinch but I won’t stay here again if I can avoid it.
Bodde här 2 nätter i januari 2024
Svar från FOM 15 jan. 2024
Dear Kelsey, Thank you for taking the time to share your experience with us.On behalf of the entire team I am very sorry for failing to meet your expectations. I will definitely be sharing your feedback with our management team to improve our overall quality of our amenities. Yours in hospitality,

10/10 Fantastiskt

William

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The pool was clean, quiet and relaxing. The wait staff at the restaurant were above and beyond wonderful. Talkative and made our dining experience an excellent one.
Bodde här 2 nätter i januari 2024
Svar från FOM 12 jan. 2024
Dear William, we are pleased to learn you had a great stay and that you found our pool clean & relaxing. We are happy to know our wait staff exceeded your expectations.We look forward to welcoming you back soon.Yours in hospitality,