Dear Alice Nicole:We appreciate your effort to review your experience at Grand Park Royal Puerto VallartaWe are extremely concerned about your overall experience since it seems an exception of our service. Please be assured that our Housekeeper manager will investigate it as soon as possible.We hope you granted us the opportunity to change your trust providing an excellent stay in our Resort.Cordially yours,Guest Service.

Dear María:Thank you for your stay at Grand Park Royal Puerto Vallarta. Guest’s satisfaction is our top priority, and we are sorry for the inconveniences occurred that made you be frustrated. We will work hard, hoping you grant us the opportunity to change your perspective towards the resort.Cordially Yours,Guest Service.

Dear Guillian:Thank you for your stay at Grand Park Royal Puerto Vallarta.We are happy knowing you enjoyed our general services, since we are committed to provide you a great customer service. Our management team will be following up to your less than satisfactory experience in some services as soon as possible.We hope to welcome you back again soon.Very truly yours,Guest Service.

Estimado Christopher Alonso:Nos complace leer que disfrutó de su excelente estadía en Grand Park Royal Puerto Vallarta.Apreciamos sus comentarios positivos y las atenciones del personal relevante quienes trabajaron con esmero para ofrecerle una experiencia memorable. Asimismo, le daremos seguimiento a las áreas de oportunidad de mejora.Esperamos darle la bienvenida de nuevo en un futuro próximo.Atentamente,Servicio al Huésped.

Estimada Karen Andrea:Permítanos agradecerle en primer lugar por haberse hospedado en Grand Park Royal Puerto Vallarta.Agradecemos por valorar nuestro excelente servicio.Nos dará mucho gusto recibirlo nuevamente y volver a sobrepasar sus expectativas una vez más.Atentamente,Servicio al Huésped.

Dear Guest Heather:Thank you for choosing Grand Park Royal Puerto Vallarta as host of your recent vacation.We express our gratitude for the highest rating which motivates us to work harder to provide you an excellent service and exceed your expectations again every time you come back.Sincerely,Guest Service.

Dear Alan:Thank you for your stay at Grand Park Royal Puerto Vallarta.We are committed to provide you a great customer service and we’re sorry to know of your less than satisfactory experience. Our management team will be following up to your comments as soon as possible.We hope to welcome you back again soon.Very truly yours,Guest Service.

Dear Jake:Thank you for your recent stay at Grand Park Royal Puerto Vallarta. Thank you for emphasizing how fantastic your experience was, and amazing experience, since our main goal is making your stay a unique and memorable experience, that is why your comments are greatly valued to us. We will be glad to welcome you back and go beyond your expectations.Cordially yours, Guest Service.

Dear Henry:Thank you very much for taking the time to leave us great score regarding your stay at Grand Park Royal Puerto Vallarta.We strive to provide you a memorable experience, and we are great the nature helped us to successful our goal.We look forward to welcoming you back soon.Cordially yours,Guest Service.

Dear Guest Sean:We are so pleasant to know that your experience at Grand Park Royal Puerto Vallarta met all your expectations, and we achieved a good rating.We look forward to seeing you very soon to have the pleasure of serving you once again.Sincerely,Guest service.

Dear Mr. Michaell:We are sorry to know about your experience. Please be assured that our management team and travel agency will look into your concern so that we can continue to improve since it’s important to us that our customers are more than satisfied.Cordially yours,Guest Service.

Dear Josh:Thank you for your recent stay at Grand Park Royal Puerto Vallarta. Thank you for emphasizing the relaxing Resort, and amazing views, since our main goal is make your stay a unique and memorable experience, that is why your comments are greatly valued to us. We will be glad to welcome you back and go beyond your expectations.Cordially yours, Guest Service.

Estimado José Huerta:Gracias por haberse hospedado en Grand Park Royal Puerto Vallarta y por su valioso tiempo para compartirnos su magnífica reseña.Nos esforzamos por proporcionar experiencias inolvidables para nuestros huéspedes, y es maravilloso saber que lo logramos con Usted.Sería genial que volviera a vivir esta experiencia en un futuro no muy lejano.Atentamente,Servicio al huésped.

Estimada Fernanda:Gracias por sus valiosos comentarios sobre su estadía en Gran Park Royal Puerto Vallarta y por su excelente calificación, asimismo, nos gustaría expresar nuestras disculpas por no haber cumplido sus expectativas en la temperatura de la alberca, aunque tenemos encendida la calefacción, se debe al clima que prevalece en esta temporada del año. Esperamos tener la oportunidad de recibirlo nuevamente y sobrepasar sus expectativas en su próxima visita.Cordialmente, Servicio al huésped.

Dear Cole:Thank you for your valuable review regarding your recent stay at Grand Park Royal Puerto Vallarta.Provide our guests with a memorable experience is our main goal. Therefore, we appreciate all suggestion and critics who helps us to improve ourselves to meet our guest’s expectations. Our management team will be taking care directly your suggestions to improve them as soon as possible, in the meantime, we express our apologies for the inconveniences suffered.Cordially yours,Guest Service.

Dear Candra April:Thank you for your time to scoring your experience at Grand Park Royal Puerto Vallarta.We do hope to have the opportunity to welcome you back in the future, and we will strive to provide you with a superb experience.Kind regards, Guest Service.

Dear Guest Mohammed:Thank you for your stay at Grand Park Royal Puerto Vallarta.We are committed to providing a great customer service and we’re sorry to know of your less than satisfactory experience. We truly will work hard to enjoy hosting you back soon, when improvements be done.Cordially,Guest Service.

Dear Guest Sampson:We were pleasant for your stay at Grand Park Royal Puerto Vallarta.Everybody went out of their ways to offer you exceptional service.We will be very happy to welcome you again and exceed your expectations again.Cordially,Guest service.

Dear Ana:Thank you for your stay at Grand Park Royal Puerto Vallarta.Your rating is very significant to the entire team, especially for the outstanding staff, as it encourages us to continue offering memorable experiences.We will be pleasant to host your vacation again in the future.Cordially,Guest Service.

Dear Vanessa:Thank you for sharing us your experience at Grand Park Royal Puerto Vallarta.We appreciate your high rating regarding our service. This encourages us to keep enhancing our services.We await with pleasure the opportunity to greet you soon.Very truly yours,Guest Service.

Estimado Ignacio:Gracias por elegir a Grand Park Royal Puerto Vallarta como anfitrión de sus recientes vacaciones y calificarnos con 5 estrellas.Estaremos encantados de darle la bienvenida nuevamente e ir más allá de sus expectativas.Atentamente,Servicio al huésped.

Estimada Verónica Zulema:Ante todo, queremos expresarle nuestro agradecimiento por haberse hospedado en Grand Park Royal Puerto Vallarta y por haber superado sus expectativas ya que nos esmeramos en proporcionar el excelente servicio y calidad que nos caracteriza.Nos dará mucho gusto recibirla nuevamente y sobrepasar sus expectativas una vez más.Atentamente.Servicio al Huésped.

Estimado Víctor:Gracias por haber elegido para hospedarse a Grand Park Royal Puerto Vallarta y por compartir su experiencia, la cual es muy valorada por nosotros ya que nos ayuda a identificar las áreas de oportunidad para mejorar.Estaremos encantados de darle la bienvenida nuevamente y superar sus expectativas al 100%.Cordialmente,Servicio al Huésped.

Dear Caleb:Thank you for your excellent stay at Grand Park Royal Puerto Vallarta. We are very happy to know that you had a fantastic experience, that means we accomplished our mission. Please, do not hesitate to return, we want to guarantee you another pleasant and enjoyable stay. Cordially, Guest service.

Dear Karen:Thank you for choosing to stay at Grand Park Royal Puerto Vallarta and sharing recommendations to future travelers through this helpful review, since provide our guests with a memorable experience is our main goal, therefore, we appreciate for highlighting the amenities, comfortable and clean rooms with lovely sunset view, and excellence service you received.We certainly can make another memorable experience in the future.Cordially,Guest Service.

Dear Norberto Enrique:Thank you for your stay at Gran Park Royal Puerto Vallarta.We would like to express our apologies for not having met your expectations in terms of comfort and service.We are interested in receiving more accurate information to taking care directly your valuable feedback.Cordially yours,Guest Service

Dear José:Thank you for your recent stay at Grand Park Royal Puerto Vallarta and for highlighting the aspects that met your approval and those aspect you liked less, which we will follow up with professionalism to improve our quality and offer you a better experience next time.We are looking forward to welcoming you back again.Cordially,Guest service.

Estimada Estefanía:En primer lugar, queremos agradecerle que haya elegido a Grand Park Royal Puerto Vallarta para disfrutar de sus vacaciones y por su valioso tiempo para valorar nuestros servicios con una buena calificación, lo que nos impulsa en nuestra búsqueda de la excelencia.Estaremos encantados de recibirla de nuevo e ir más allá de sus expectativas.Cordialmente,Servicio al huésped.

Estimada Sandra:Gracias por su estancia en Grand Park Royal Puerto Vallarta.Lamentamos que su experiencia no fue la que esperaba por las situaciones que nos presenta, hemos informado al esquipo de gerentes para que refuercen los procesos y perfeccionar nuestros servicios.Nos dará mucho gusto recibirla nuevamente y sobrepasar sus expectativas al 100%.CordialmenteServicio al Huésped.

Dear Cesar:Thank you for your time review your holiday experience at Grand Park Royal Puerto Vallarta. Guest’s satisfaction is our top priority, and we are sorry for the inconveniences that made you be frustrated. We will certainly work on areas for development to offer you and future guest a very pleasant stay with improvements made.Please do not hesitate to come back. Cordially Yours,Guest Service.

Dear Ms. Marlene:Thank you for your stay at Grand Park Royal Puerto Vallarta and for sharing us your experience. We were sorry to hear for the disappointment you experienced. We took your feedback seriously and forwarded to entire management team to improve.We will be glad to welcome you back and allow us the opportunity to restore your trust in our property.Cordially yours,Guest Service

Estimada Gabriela:Gracias por su reciente estadía en Grand Park Royal Puerto Vallarta, y por su reseña relevante.Nos esforzamos por superar sus expectativas y nos dará mucho gusto servirle una vez más.Atentamente,Servicio al huésped.

Estimado Ugo Daniel:Gracias por su valioso tiempo de escribir su reseña en Grand Park Royal Puerto Vallarta.Nos satisface haber superado sus expectativas y hacer de cada estadía un encuentro inolvidableEsperamos que nos visite nuevamente, ya que estamos comprometidos a brindarte otra experiencia formidable.Cordialmente,Servicio al huésped.

Dear Ngoc Anh:Thank you for taking your valuable time to describe your experience at Grand Park Royal Puerto Vallarta. We apologize for the unpleasantness you experienced, which did not live up to your expectations. Your comment was shared with the management team, to deeper monitoring as we can improve.Cordially yours,Guest Service.

Estimado Juan:Nos complace haber podido brindarte una experiencia increíble y esperamos darte la bienvenida otra vez muy pronto.Servicio al Huésped.

Dear Michael Lloyd:We effort to make all our guests as welcome and at home as we can, and we are sorry we did not deliver this on this occasion with you.We hope you will allow us to speak with you to converse the situation.Guest Service.

Dear Michael A. Bruce:Thank you for choosing Grand Park Royal Puerto Vallarta as host of your recent vacations.We appreciate your five stars score and suggestions as it really helps us to our continuous improvement to guarantee you a future very pleasant and enjoyable stay.We will be glad to welcome you back and go beyond your expectations with improvements made.Kind Regards,Guest Service.

Estimado Rubén Armando:Gracias por su estadía en Grand Park Royal Puerto Vallarta.Lamentamos las situaciones ocurridas que originaron esta mala percepción de nuestro servicio. Se informa al equipo de gestión para su seguimiento y mejora.Cordialmente,Servicio al huésped.

Estimada Patricia Ortega:Gracias por haberse hospedado en Grand Park Royal Puerto Vallarta y por habernos regalado parte de su valioso tiempo para compartirnos su excelente experiencia de este paradisiaco Resort.Esperando que esta no sea la última vez que nos visite, para tener el placer de servirle una vez másAtentamente,Servicio al huésped.

Estimada Erica:Nos alegra saber que tuvo una experiencia positiva en Grand Park Royal Puerto Vallarta al valorarnos con 5 estrellas.Valoramos su calificación y la alentamos a que nos brinde más detalles sobre su genial experiencia con nosotros.Estaremos encantados de darle la bienvenida nuevamente. Cordialmente,Servicio al Huésped.

Dear Lisa Marie:Thank you for your stay at Grand Park Royal Puerto Vallarta.We felt great to read your wonderful experience that’s what we strive for, and your positive review affirms the team's efforts and positivity, have not gone unnoticed.Our entire staff can’t wait to welcome you again for your next vacation.Cordially,Guest Service.

Dear Alison:Thank you for your stay at Grand Park Royal Puerto Vallarta.We are so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience.We would be delighted to know from you, at your convenience.Cordially,Guest Service.

Dear Chuck:First, we want to express our gratitude you had a great time and enjoyed your holidays at Grand Park Royal Puerto Vallarta.Also, thank you for your valuable time to rating us our general services which we received the highest score from you. We will be glad to welcome you back and go beyond your expectations.Cordially,Guest Service.

Dear Elvia Monica Guevara:We appreciate your effort and time to review your experience at Grand Park Royal Puerto Vallarta.We are sorry for the shortcomings you had felt. Please be advised that your assessment was carefully forwarded to our management teamWe certainly hope to welcome you back in the future, we are sure you will be pleased with our ongoing improvements.Kind Regards,Guest Service.

Estimado Abraham:Gracias por haberse hospedado en Grand Park Royal Puerto Vallarta y por su valioso tiempo para describir sus excelentes vacaciones.Nos complace mucho saber cuánto disfrutó de las instalaciones del hotel, ya que su satisfacción es nuestra prioridad.Esperamos tener la oportunidad de recibirlo nuevamente y volver a sobrepasar sus expectativas.Cordialmente,Servicio al huésped

Dear Karla:Thank you for your stay at Grand Park Royal Puerto Vallarta.We appreciate your excellent rating, and we encourage to come back in the near future to enjoy another amazing stay. Cordially,Guest service

Dear Travis R:Thank you for your stay at Grand Park Royal Puerto Vallarta and for the clarity and robustness of your great remarks.We sincerely appreciate you enjoyed your stay; the staff cater your needs with pleasure and made for you an unforgettable stay. We are looking forward to welcoming you again soon.Cordially yours,Guest Service.

Dear Angela:We are pleased to know how much you enjoyed this great experience at Grand Park Royal Puerto Vallarta, since making your stay as pleasant as possible was our priority; therefore.We sincerely hope you enjoy your next stay with us.Cordially,Guest service.

Estimado Jorge Hernández:Lamentamos saber que no disfrutó de su reciente estancia en Grand Park Royal Puerto Vallarta, y nos gustaría saber más, ya que sus comentarios son esenciales para mejorar nuestro servicio.Atentamente,Servicio al huésped.

Dear Thea:We regret the shortfalls that originated this rating. We are on the way making our major effort to perfect our service.We truly will enjoy hosting you and change your perspective.Cordially,Guest Service.