Dear Sophina Mariah, thank you very much for choosing us as hosts during your stay in the city, we are very happy to know that you enjoyed unique and memorable experience with the great service that characterizes us, as well as exquisite dishes prepared by the best chefs.We look forward to your return to this home to continue creating unforgettable moments.Sincerely, General Manager.

Dear Cesar Ricardo Plascencia, we feel more than happy and flattered to have been able to provide such an amazing experience to you and your loved ones. Our main objective is to provide you with the best vacations ever, with our service and warmth that has characterized us for more than 50 years, as well as first-class service from our entire team, providing you with security, confidence, exquisite dishes, clean spaces and more.We hope to have the honor of welcoming you very soon in this your home to continue creating unforgettable moments with your loved ones.Sincerely, General Manager.

Dear Peter, first of all, we want to offer you a sincere apology for the inconveniences that you mentioned to us that you had to experience during your stay; we will take actions to reinforce our fumigation protocols, cleaning standards and food review; all this together with the corresponding areas; in order to provide you and your loved ones with the security of our quality.We hope very soon to have the opportunity to welcome you in this your home to create a renewed and improved experience.Sincerely, General Manager,

Dear Daniel, thank you very much for choosing us as hosts to enjoy wonderful moments in our facilities, we are happy to know that you enjoyed a privileged location in the old town.We hope to see you again very soon in this your home to show you all the improvements we will have and create unforgettable moments.Sincerely, General Manager.

Dear Karen, thank you very much for taking a moment of your valuable time to tell us about your stay at Playa Los Arcos Hotel, we are happy to know that you enjoyed our precious location just a few steps from the best restaurants, bars and activities in the city.We hope to see you again very soon in this your home to create unforgettable memories.Sincerely, General Management.

Dear Jeremy, thank you very much for choosing us to enjoy an amazing stay in Puerto Vallarta; We appreciate the time you took to tell us about your observations during this visit, we will take action with the corresponding areas to improve our facilities so that all our guests enjoy their stay to the fullest.Sincerely, General Manager.

Dear Guy Anthony, thank you very much for choosing us as your hosts during this vacation. We are very happy to know that you enjoyed amazing moments with your loved ones; in addition to enjoying a wonderful location just steps from the best restaurants, bars and activities in the area.We hope to see you again very soon in this your home to continue creating unforgettable moments.Sincerely, General Manager.

Estimado Juan Manuel, queremos ofrecerte una disculpa por la percepción que tuvo durante su estadía en Playa Los Arcos Hotel, para nosotros todos nuestros huéspedes son igual de importantes brindando servicio y atención personalizada de igual manera.Por otra parte; no descartaremos sus observaciones y reforzaremos nuestros estándares de servicio para seguir contando con la mejor calidad. Esperamos tener la oportunidad de recibirlo muy pronto en esta su casa para crear momentos inolvidables. Cordialmente, Gerente General.

Dear Raquel Villalobos, thank you very much for taking the time to tell us about your recent experience with us. We are sorry that on this occasion it was not so pleasant; However, thanks to your observations, we will work on our areas of opportunity to offer you a renewed stay the next time you decide to visit us.Sincerely, General Manager.

Estimado Marlin, muchas gracias por elegirnos como anfitriones durante tu visita a esta hermosa ciudad, nos llena de alegría saber que disfrutaron de nuestros exquisitos platillos, los cuales preparan con tanto gusto nuestros chefs. Esperamos, tener el honor de recibirlos muy pronto en esta su casa, para mostrarles nuestras mejoras y poder crear momentos inolvidables junto a sus seres queridos. Cordialmente, Gerente General.

Dear Rachel, thank you very much for taking a moment of your day to tell us about your experience at Playa Los Arcos Hotel, we hope to welcome you very soon in this home to show you the improvements we will have and continue creating unforgettable moments.Sincerely, General Manager.

Dear Jaime C, we are very happy to know that you enjoyed amazing moments with first-class service and great experiences for you and your loved ones.We will work together with the departments involved to improve our guests' stays so they can enjoy them to the fullest without interruptions.Sincerely, General Manager.

Dear Tercel, thank you very much for choosing us as hosts to enjoy a great rest with your loved ones; We regret not having exceeded your expectations in our buffet, we will take action in areas of opportunity to improve and offer all our guests the best.We hope to see you again in this your home to continue creating unforgettable moments.Sincerely, General Manager.

Dear Anthony, thank you very much for choosing us as your host during your stay in the city. We hope to see you again very soon and show you all the improvements that we will have for you and your loved ones. Cordially, General Manager.

Estimada Liliana, muchas gracias por tomarte un momento de tu día para compartirnos un poco de la grandiosa experiencia que viviste con nosotros. Esperamos tener el honor de recibirte muy pronto en esta tu casa para crear más y mejores momentos. Cordialmente, Gerente General.

Dear Jazmin, thank you very much for taking a moment out of your day to tell us a little about your great experience with us. We are happy to know that you enjoyed great service, an unparalleled view of the sea, as well as exquisite dishes.We will be seeing you very soon at this your home to continue creating unique and unforgettable moments.Sincerely, General Manager.

Dear Justin, thank you very much for choosing us as hosts during your stay in this beautiful city, it fills us with joy to know that you enjoyed amazing moments with the great service and warmth that has characterized us for so long.We will continue working on updating rooms, so that all of them are as comfortable and beautiful as possible so that you feel at home.We hope to see each other very soon to create more and better experiences.Sincerely, General Manager.

Dear Daniel William, thank you very much for taking a moment out of your day to tell us a little bit about your great experience at Playa Los Arcos Hotel, we are very happy to know that you enjoyed our exquisite restaurant and great service, as well as the unbeatable location. We look forward to welcoming you soon in this home to show you our improvements and continue creating unforgettable moments. Cordially, General Manager.

Dear Jancey, thank you very much for choosing us as your hosts during your stay in Puerto Vallarta, we are happy to have received you and provided you with an experience of another level. We look forward to welcoming you very soon in this your home.Cordially, General Manager.

Dear Vladimir, thank you very much for taking a moment out of your day to tell us about your experience at Playa Los Arcos Hotel, we are happy to have received you in this your home; on the other hand, we will take into account your comments to work with our team with the areas of opportunity and, thus, to improve your future stays. We hope to have the opportunity to welcome you again in this home to show you the improvements we will have for you. Cordially, General Manager.

Dear Lee, thank you very much for choosing us as your hosts during your stay in the city; we are very happy to have received you and provided a great experience with your loved ones with the warm service that distinguishes us for so many years, in addition to the amazing location just a few steps from the best places in the area. We look forward to your return to your home to continue creating unforgettable moments with your loved ones. Cordially, General Manager.

Dear Americo, thank you very much for taking the time to give us your feedback about your stay with us, we hope to continue creating unforgettable moments with your loved ones in your next stays. Cordially, General Manager.

Dear Kathryn, thank you very much for choosing us as hosts to enjoy amazing moments with your loved ones, we hope to welcome you very soon to create unforgettable experiences.Sincerely, General Manager.

Dear Serge, sorry that on this occasion we did not meet your expectations during the short time you were with us, we would have loved to know about your perspective when we contacted you to have changed your experience.However, we will continue working to reinvent ourselves and thus create great experiences for all our guests.Sincerely, General Manager.

Chère Audrey, merci beaucoup d'avoir pris le temps de nous raconter votre séjour à l'Hôtel Playa Los Arcos, nous sommes très heureux de savoir que vous avez passé d'excellentes vacances.Nous continuerons à travailler pour créer de meilleures expériences afin que vous puissiez profiter pleinement de votre prochaine visite.Cordialement, Directeur Général.

Dear Ryleigh, thank you very much for visiting us and taking a moment out of your day to tell us about the wonderful experience you had with us.We hope to welcome you very soon in this your home to continue creating unique and wonderful moments with your loved ones.Sincerely, General Manager.

Dear Kale, thank you very much for choosing us as hosts during your visit to the city; We hope to welcome you very soon in this home to continue creating great experiences and enjoy a renewed stay to the fullest.Sincerely, General Manager.

Dear Karen, we are very happy to have welcomed you into this home and provided you with a pleasant experience with your loved ones, where you enjoyed a precious location just a few steps from the best restaurants and bars in the area.We hope to welcome you very soon in this your home to create new memories with your loved ones.Sincerely, General Manager.

Dear Blanca, thank you very much for choosing us as hosts during your stay in the city, we are happy to know that you enjoyed a great experience with us; On the other hand, we will work in our areas of opportunity with the departments involved to achieve an amazing experience with all your loved ones.Sincerely, General Manager.

Dear Diana, thank you very much for sharing a little of the great experience you and our staff had, we are happy to know that you enjoyed our precious location.We hope to welcome you very soon in this home, and create wonderful moments.Sincerely, General Manager.

Dear Michael, first of all, we want to thank you for the valuable time you took to tell us a little about your experience; We are very happy to know that you received first-class service with your loved ones.Day by day we work to improve all our areas of opportunity to exceed your expectations.We hope to have the honor of welcoming you very soon in this your home to continue creating unforgettable moments.Sincerely, General Manager.

Dear Suzanne, thank you very much for choosing us to enjoy your vacation in the city, we regret not having exceeded your expectations, but we are sure that we will improve to create great future experiences.Sincerely, General Manager.

Dear Erin, thank you very much for choosing us as hosts during your stay in the city, we are happy to know that you had a pleasant experience during your stay.On the other hand, we appreciate the time you took to provide us with your observations, we will take each of them to work and improve in our areas of opportunity.We hope to welcome you again very soon to show you our improvements and create unique moments with your loved ones.Best regards, General Manager.

Dear ARELCHI, we regret that on this occasion we have not met your expectations, we will work in our areas of opportunity to change your experience and provide you with memorable moments the next time you decide to visit us.Sincerely, General Manager.