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Recensioner av ibis Pune Viman Nagar Hotel

3 out of 5
ibis Pune Viman Nagar Hotel
Survey No 32 Viman Nagar Rd, Pune, Maharashtra

Recensioner

7,0

Bra

10 - Fantastiskt i betyg. 31 av 139 recensioner" "
8 - Bra i betyg. 53 av 139 recensioner" "
6 - Okej i betyg. 25 av 139 recensioner" "
4 - Dåligt i betyg. 14 av 139 recensioner" "
2 - Väldigt dåligt i betyg. 16 av 139 recensioner" "

7,6/10

Renlighet

7,2/10

Personal och service

7,0/10

Bekvämligheter

7,2/10

Boendets skick och faciliteter

7,2/10

Hållbarhet

Recensioner

8/10 Bra

Jayant

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good
Bodde här 1 natt i mars 2024
Svar från Kiron Nair 17 maj 2024
Dear Jayant,it has been our pleasure to welcome you at Ibis Pune Viman Nagar and we thank you for sharing feedback about your recent visit. Thank you so much for your generous praise and we hope to deliver more such experiences for you on your future visits to our hotel.

4/10 Dåligt

John

Gillade: Renlighet
Gillade inte: Boendets skick och faciliteter
Bodde här 2 nätter i januari 2024

8/10 Bra

AKSHAY

Bodde här 1 natt i december 2023

10/10 Fantastiskt

Shivam

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Luggage storage was nice. Great staff. Breakfast was good.
Bodde här 1 natt i november 2023

10/10 Fantastiskt

Jaesung

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i oktober 2023

8/10 Bra

Ranbir

Gillade: Renlighet och personal och service
It is located in a good vicinity. You have shopping malls as well as lot of restaurants in walking distance
Bodde här 3 nätter i oktober 2023
Svar från Kiron Nair 31 okt. 2023
Dear RanbirWe very much appreciate your comments regarding your stay at the hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Kiron NairGeneral Manager

8/10 Bra

Chandresh

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i oktober 2023
Svar från Kiron Nair 31 okt. 2023
Dear ChandreshWe very much appreciate your comments regarding your stay at the hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Kiron NairGeneral Manager

10/10 Fantastiskt

Swetha

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Amazong
Bodde här 1 natt i augusti 2023
Svar från General Manager 8 sep. 2023
Dear Guest,We very much appreciate your comments regarding your stay at Ibis Pune Viman NagarIt is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Gaurav ChavanGeneral Manager

10/10 Fantastiskt

VINIT

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
comfort stay
it was good and nice stay
Bodde här 1 natt i mars 2023
Svar från General Manager 28 maj 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Pranjali DhotreGeneral Manager

6/10 Okej

Mohnish

Bodde här 6 nätter i februari 2023

4/10 Dåligt

Verifierad resenär

Affärsresenär
Gillade: Rummets bekvämlighet
Gillade inte: Renlighet och personal och service
It started during check-in itself. When I asked for a bellboy to help me with the luggage, I was told that " we are a self -service hotel! Had a putrid plate of club sandwich that had a flaky toast, not grilled..On complaining the chef apologises and offers me one more plate of the same thing! One night I had suffered from food poisoning : vomiiting all night..When I contacted the front desk, I was informed that there is no doctor on call or a first-aid kit. My angry remarks must have put them off, that the front desk stopped answering my calls. The room is tiny. There are small posters hidden in the bathroom that says that they will not replace towels everyday to show that they are sustainable! The day of check out, after I threatened them with bad reviews, they tried pacifying me with a breakfast and free drop to the airport. I swear I will never stay there again. Nor will I recommend my friends to do so.
Bodde här 4 nätter i februari 2023
Svar från General Manager 28 maj 2023
Dear Guest,Thank you for taking the time to tell us about your experience at Ibis Pune Viman Nagar. Please allow me to express my sincerest apologies.At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the concerns and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Pranjali DhotreGeneral Manager

4/10 Dåligt

Shiv S

Reste med sin partner
Gillade inte: Bekvämligheter
Small room, basic amenities missing, staff slow.
Svar från General Manager 28 maj 2023
Dear Guest,Thank you for taking the time to tell us about your experience at Ibis Pune Viman Nagar. Please allow me to express my sincerest apologies.At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the concerns and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Pranjali DhotreGeneral Manager

10/10 Fantastiskt

Divya

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Friendly and courteous staff. We checked in and there was some issue with key card and AC, the frontdesk proactively resolved the issue, specially Jay who arranged for the fix immediately though it was quite late at night. The rooms are small but comfortable and cozy. The property has close vicinity to airport and city center. Overall, pleasant stay.
Svar från Pranjali Dhotre 5 jan. 2023
Dear Guest,Thank you for taking out the time to post your rating on this platform. As always, it has been our endeavor to create unforgettable memories for valuable guests such as you and it is rather unfortunate we could not meet your expectations this time around. I have spoken to my concern team with regard to your feedback and the same has been addressed. It was indeed a pleasure to have had your patronage and we look forward to welcoming you back soon for a memorable experience. .Sincerely,Pranjali DhotreGeneral Manager

4/10 Dåligt

Abhay, Carlsbad

Reste med familjen
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
Property needs an uplift / staff needs better coaching in hospitality / dining area needs strict instructions and supervision on buffet etiquette
Bodde här 4 nätter i september 2022
Svar från General Manager 28 maj 2023
Dear Guest,Thank you for taking the time to tell us about your experience at Ibis Pune Viman Nagar. Please allow me to express my sincerest apologies.At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the concerns and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Pranjali DhotreGeneral Manager

4/10 Dåligt

Bhujanga

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2022
Svar från General Manager 28 maj 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Pranjali DhotreGeneral Manager

2/10 Väldigt dåligt

Chintaharan

Bodde här 2 nätter i oktober 2022
Svar från General Manager 28 maj 2023
Dear Guest,Thank you for taking the time to tell us about your experience at Ibis Pune Viman Nagar. Please allow me to express my sincerest apologies.At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the concerns and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Pranjali DhotreGeneral Manager

8/10 Bra

Suhail

Bodde här 1 natt i september 2022
Svar från General Manager 28 maj 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Pranjali DhotreGeneral Manager

8/10 Bra

Abhijith

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i augusti 2022
Svar från General Manager 28 maj 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Pranjali DhotreGeneral Manager

10/10 Fantastiskt

Chandan

Bodde här 2 nätter i juni 2022
Svar från General Manager 28 maj 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Pranjali DhotreGeneral Manager

10/10 Fantastiskt

Snehal

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Value for Money!
Nice compact well designed rooms, decent breakfast spread and good value for money!
Bodde här 2 nätter i juni 2022
Svar från General Manager 28 maj 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Pranjali DhotreGeneral Manager

4/10 Dåligt

Manoj

Reste med familjen
Gillade: Renlighet
Gillade inte: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i april 2022
Svar från General Manager 28 maj 2023
Dear Guest,Thank you for taking the time to tell us about your experience at Ibis Pune Viman Nagar. Please allow me to express my sincerest apologies.At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the concerns and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Pranjali DhotreGeneral Manager

4/10 Dåligt

paritosh

Reste i grupp
Gillade inte: Personal och service och rummets bekvämlighet
The staff are not at all helpful. One of the guests me had luggage and did not know how to operate the elevators with the swipe card. No help was proactively provided. Furthermore when I ordered food they did not allow the food from Zomato to be delivered to us. Overall I’ll for these reasons I will give them 1 star.
Bodde här 1 natt i december 2021

2/10 Väldigt dåligt

Nilesh

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2021
Svar från General Manager 28 maj 2023
Dear Guest,Thank you for taking the time to tell us about your experience at Ibis Pune Viman Nagar. Please allow me to express my sincerest apologies.At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the concerns and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Pranjali DhotreGeneral Manager

8/10 Bra

Manoj

Affärsresenär
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2021

8/10 Bra

Bhupendra

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Friendly staff
Overall it was good experience, specially service. Staff was very cooperative and friendly.
Bodde här 1 natt i juni 2021
Svar från General Manager 30 juni 2021
Dear Guest, Thank you for taking the time to share your comments with us. I am delighted to know that you had a pleasant stay with us and particularly value our services. I am very pleased to know that the service provided by our staff was to your liking. I am sure that your feedback will serve as a source of motivation for all our team members. Also your compliments about our staff brings immense happiness to me and I am sure they would feel very motivated after reading your lovely feedback. We thank you very much for your patronage and look forward to welcoming you back at Ibis Pune Viman Nagar. Sincerely, Pranjali Dhotre General Manager

8/10 Bra

Verifierad resenär

Reste i grupp, Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Quick check-in and Check-out. Clean room and bathroom.
Bodde här 1 natt i mars 2021
Svar från General Manager 20 maj 2021
Dear Guest, Thank you for taking the time to share your comments with us. I am delighted to know that you had a pleasant stay with us and particularly value our services. Your appreciation for cleanliness and hygiene has been humbly received as it is the most vital and important precaution in the recent situation. I am very pleased to know that the service provided by our staff was to your liking. I am sure that your feedback will serve as a source of motivation for all our team members. We thank you very much for your patronage and look forward to welcoming you back at Ibis Pune Viman Nagar. Sincerely, Pranjali Dhotre General Manager

2/10 Väldigt dåligt

ATANU

Affärsresenär
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Negative
Very worst service and hotel, will not recommend anyone further.
Bodde här 2 nätter i mars 2021

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 15 nätter i december 2020
Svar från General Manager 4 feb. 2021
Dear Guest, We very much appreciate your comments regarding your stay at ibis Pune Viman Nagar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pranjali Dhotre General Manager

10/10 Fantastiskt

Ritesh

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2020

8/10 Bra

Deepti

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good overall experience
Lady at Reception (Rajshree) was great... All the staff and overall service was good. Room & washroom are small for family... Chef did a great job in serving Jain food... Great business hotel.
Bodde här 2 nätter i oktober 2020

10/10 Fantastiskt

NavalMundada, Richmond,Virginia

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I stayed here after the COVID lockdown, this is my first stay in hotel since pandemic started. The service they provided is really good, from the time I entered hotel, till checkout, overall a very nice and pleasant stay. When entering they sanitised luggage, all staff is wearing masks. Rooms and elavators are designed to maintain social distancing and to come in minimum contact with anyone. Rooms are clean and neat. Food was awesome, they are providing kids food as requested. Considering my 4 yr old, I have requested boiled eggs and paratha with no spice, and dal rice they provided as requested.
Bodde här 1 natt i augusti 2020

8/10 Bra

UNION MEDICAL

Affärsresenär
Gillade: Personal och service
굿
비즈니스 목적으론 만족
Bodde här 5 nätter i januari 2020

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great hotel
It was amazing! Very impressive and environment friendly
Bodde här 2 nätter i januari 2020

10/10 Fantastiskt

Priyakshi Kalita-de

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i december 2019

6/10 Okej

TAPASH

Affärsresenär
Gillade: Personal och service
Bodde här 1 natt i november 2019
Svar från Pranjali Dhotre 10 dec. 2019
Dear Tapash, Thank you for sharing your feedback. We are sorry that your stay was not up to your expectation. Please accept our sincere apologies. We hope you will give us another chance to serve you better next time. Regards, Pranjali Dhotre Hotel Manager #lovesIBISM

8/10 Bra

Verifierad resenär

Bodde här 2 nätter i oktober 2019
Svar från Pranjali Dhotre 10 dec. 2019
Dear Guest, Thank you for sharing your feedback. We are happy to know that you had a comfortable stay and look forward to welcoming you back soon. Regards, Pranjali Dhotre Hotel Manager #lovesIBISM Regards, Pranjali Dhotre Hotel Manager #lovesIBISM

10/10 Fantastiskt

Verifierad resenär

Bodde här 2 nätter i oktober 2019

6/10 Okej

Nilanjan

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Bodde här 2 nätter i augusti 2019

8/10 Bra

Sanjay

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Average comfortable stay at its cost
It was average comfortable stay , food quality is good however need to increase few varieties in Breakfast but overall value for money
Bodde här 1 natt i juli 2019
Svar från Operations Manager 29 juli 2019
Dear Mr. Batra, Thank you for sharing your feedback with us. I am sorry to hear that during your last visit we were unable to deliver the service standards that we consistently offer to our valued guests. Your suggestion about our food option and varieties has been carefully noted by our Executive Chef. I do hope that you will not allow this experience to blight your opinion of the hotel and will give us another opportunity to serve you better. Regards, Pranjali Dhotre #LovesIBISM

4/10 Dåligt

p

Gillade inte: Renlighet och boendets skick och faciliteter
hotel needs an upgrade in service etc
was there for 1 night on a business trip. the room had a stale smell and the bedsheet, covers were slightly damp. smelled like the room was not ventilated sufficiently. breakfast had no international selection and limited local variety. the fruit juice ran out at 7.30am! condition of the hotel generally was run down. stayed at ibis hotels throughout India and not what i expected
Bodde här 1 natt i juli 2019
Svar från Operations Manager 29 juli 2019
Dear Guest, Thank you for sharing your feedback with us. I am sorry to hear that during your last visit we were unable to deliver the service standards that we consistently offer to our valued guests. Your suggestion about our food has been carefully noted by our Executive Chef. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I do hope that you will not allow this experience to blight your opinion of the hotel and will give us another opportunity to serve you better. Regards, Pranjali Dhotre #LovesIBISM

2/10 Väldigt dåligt

Verifierad resenär

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Small room, delayed room service, ac set in 24 deg and never cools. Even after the change in temp by the technician , the room never cooled down. Breakfast is not friendly for all types of eaters. Because of constant heating it seemed dry and tasteless. Definitely not for leisure travelers overall a claustrophobic feeling!! Thumbs down👎
Bodde här 3 nätter i juni 2019
Svar från Pranjali Dhotre 29 juni 2019
Dear Guest, We are sorry that we were unable to meet up to your expectations. We have noted your feedback and have taken corrective actions to ensure that the same is not repeated.

8/10 Bra

Dr Roby

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Pune trip
Nice and peaceful location.Friendly staff .
Bodde här 3 nätter i juni 2019
Svar från Pranjali Dhotre 29 juni 2019
Dear Roby, Thank you for your feedback.

10/10 Fantastiskt

Udo

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
excellent- absolutely recommended! Clost to the airport and Agakhan-Palace.
Bodde här 1 natt i juni 2019
Svar från Pranjali Dhotre 29 juni 2019
Dear Udo, Thank you for your feedback.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i april 2019
Svar från ibis Pune Viman Nagar 5 maj 2019
Thank You

8/10 Bra

Verifierad resenär

Reste med familj och småbarn, Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very compact rooms and bathroom No pool & spa No doorbell Only two small water bottle complementary Lively environment Youth as staff Very neat nd clean Good for one or two ppl for office purpose
Bodde här 2 nätter i april 2019
Svar från ibis Pune Viman Nagar 5 maj 2019
Thank you for your feedback

8/10 Bra

Archana

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i mars 2019
Svar från ibis Pune 2 apr. 2019
Hi Archana, Thank you for sharing your feedback. Team ibis Pune Viman Nagar.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nothing anything unique other than self help culture
Bodde här 2 nätter i mars 2019
Svar från ibis Pune 2 apr. 2019
Thank You for your feedback.

8/10 Bra

Verifierad resenär

Bodde här 2 nätter i mars 2019
Svar från ibis Pune 2 apr. 2019
Thank you for your feedback.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Close to airport makes it convenient. However they charged me rupees 449 to drop back in airport which could have been complimentary.
Bodde här 2 nätter i februari 2019
Svar från ibis Pune. 2 apr. 2019
Thank you for your feedback.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 3 nätter i januari 2019
Svar från ibis Pune. 2 apr. 2019
Thank you for your feedback.