Boendets fasad

Recensioner av Majestic Elegance Punta Cana - All Inclusive

4.5 out of 5
Majestic Elegance Punta Cana - All Inclusive
Playa Bavaro - Punta Cana, Punta Cana, La Altagracia

Recensioner

8,6

Fantastiskt

10 - Fantastiskt i betyg. 1902 av 3208 recensioner" "
8 - Bra i betyg. 697 av 3208 recensioner" "
6 - Okej i betyg. 319 av 3208 recensioner" "
4 - Dåligt i betyg. 161 av 3208 recensioner" "
2 - Väldigt dåligt i betyg. 129 av 3208 recensioner" "

9,0/10

Renlighet

9,0/10

Personal och service

8,8/10

Bekvämligheter

8,6/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

6/10 Okej

goeran

Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service och rummets bekvämlighet
inte lika bra längre
Fick ett dåligt rum och fålig service. vid tidigare bedök gar vi varit mycket nöjda
Bodde här 4 nätter i januari 2024
Svar från Nathalie Montero 31 jan. 2024
Dear Goeran,Your feedback is greatly appreciated, and we sincerely apologize for the unpleasant experience you encountered during your stay.Rest assured that we will thoroughly analyze each of your comments to implement the necessary corrective measures. Your valuable input serves as a guide for our ongoing improvements.We hope for the opportunity to host you once more in the future, ensuring a much more enjoyable and memorable experience.Sincerely,Customer Care, Majestic Resorts

10/10 Fantastiskt

Christoffer

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
A wonderful resort!
Bodde här 7 nätter i december 2022
Svar från Nathalie Montero 15 jan. 2023
Dear Christoffer,Thank you for taking the time to share your rating regarding your recent stay with us. We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic.We hope to see you many more times for even more excellent vacation experiences.Sincerely, Customer Care at Majestic Resorts

10/10 Fantastiskt

christer

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 12 nätter i november 2022
Svar från CC 30 nov. 2022
Dear Christer,Thank you for taking the time to share your rating regarding your recent stay with us. We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic.We hope to see you many more times for even more excellent vacation experiences.Sincerely,Nathalie MonteroCustomer Care at Majestic Resorts

10/10 Fantastiskt

Ali

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i januari 2022
Svar från Customer Care 30 jan. 2022
Dear Valued Guest, Thank you for taking the time to share your rating regarding your recent stay with us. We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic. We all look forward to your next visit to Majestic Resorts. Warm regards, Ada Camilo, Customer Care Majestic Resorts

10/10 Fantastiskt

Mattias

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very nice place for relaxed family vacation
Very beautiful property, with attentive and friendly staff at a very nice stretch of beach. Bars with good selection of drinks. Food generally of good quality and variety. Room large, clean and good looking Cons: The italian restaurant failed in both quality of food and service with horrible waiting times. The japanese restaurant was noisy to such a degree that it was painful to the ears Some minor technical issues in the room as an intermittent leak from the air ventilation in the roof and the toilet not resetting properly
Bodde här 14 nätter i december 2021
Svar från Customer Care 16 jan. 2022
Dear Valued Guest, Thank you for taking the time to share your rating regarding your recent stay with us. We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic. We greatly value the voice of each of our guests and put a great deal of effort into establishing effective steps for constant development and progress. We all look forward to your next visit to Majestic Resorts. Warm regards, Ada Camilo, Customer Care Majestic Resorts

10/10 Fantastiskt

Aline, Metn

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The stuff was very helpfull and nice
Bodde här 5 nätter i april 2024

10/10 Fantastiskt

Jack

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We had an amazing time at Majestic Elegance. Our butler Diego was fantastic, along with other staff members we met: Ismael, Francisco, Alejandro, Starling and Anna Maria. Housekeeping was great, as was room service and every restaurant we tried. We WILL be back.
Bodde här 5 nätter i april 2024

10/10 Fantastiskt

Lisa

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Property was very clean, staff was so friendly and very nice. Dining was excellent, food was very tasteful, excellent service all around.
Bodde här 5 nätter i april 2024
Svar från Meybi Baez 3 maj 2024
Thank you for taking the time to share your rating regarding your recent stay with us.We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic.We hope to see you many more times for even more excellent vacation experiences.Sincerely,Customer Care at Majestic Resorts

10/10 Fantastiskt

Vashtie

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Love this place
Bodde här 5 nätter i april 2024
Svar från Meybi Baez 3 maj 2024
We are really honored that you chose Majestic for your recent vacation. We wanted to thank you for taking the time to share your positive feedback regarding your recent stay with us. It is a pleasure to know that you enjoyed our resort and that you appreciate it…We are so glad to know that our staff provided an excellent service. We would very much enjoy the opportunity of welcoming you back and making your next stay absolutely Majestic. Sincerely, Customer Care at Majestic Resorts

8/10 Bra

Johanna

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 8 nätter i april 2024

10/10 Fantastiskt

Benjamin Nathan

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff and service were great. We had a relaxing stay!
Bodde här 7 nätter i april 2024
Svar från Meybi Baez 3 maj 2024
Thank you for your kind review and for recommending Majestic Resorts to future travelers.We are very happy to know that your expectations were exceeded from the moment you set foot in the resort until your departure. It is exceptional to us that your expectations and your experience were truly memorable and are what we strive for, and we are proud to know that we have achieved our goal for you.Thank you so much for sharing your kind words and thoughts about your vacation. We would be honored to welcome you back very soon.Sincerely, Customer Care at Majestic Resorts

10/10 Fantastiskt

Ruethai, Centreville

Reste i grupp, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Overall is perfect.
Bodde här 4 nätter i april 2024
Svar från Meybi Baez 2 maj 2024
We sincerely appreciate your perfect rating and kind words about your stay at Majestic. Thank you so much for sharing your thoughts with us in regard to your stay. We would very much enjoy the opportunity of welcoming you back and making your next stay absolutely Majestic. Sincerely, Customer Care at Majestic Resorts

8/10 Bra

Guy

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
If you book the adult only elegance club, force them to confirm it before you depart from your vacation. They tend to over book the elegance club, wait till you get there, pay in full....then they advise you they are over booked and place you in the family section of elegance.
Bodde här 6 nätter i april 2024
Svar från Meybi Baez 2 maj 2024
Thank you so much for your beautifully worded and detailed review.We can't tell you how sorry we are that your experience at our resort was not as you expected. There is nothing more important to us than the satisfaction of our valued customers, such as yourself. Therefore, in the most sincere way possible, we would like to apologize to you.However, we know that words and promises without real actions are not enough. Therefore, we would like to reiterate that we are working hard to ensure that this bad situation does not happen again, neither with you nor with any other of our customers.Thank you for sharing your experiences with us. We appreciate any and every opportunity to re-evaluate and improve.Sincerely, Customer Care at Majestic Resorts

10/10 Fantastiskt

Amanda Lynn

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was a good resort all around. Very clean, easy to get around, food was good, staff great!
Bodde här 5 nätter i april 2024
Svar från Meybi Baez 2 maj 2024
We sincerely appreciate your perfect rating and kind words about your stay at Majestic. Thank you so much for sharing your thoughts with us in regard to your stay. We would very much enjoy the opportunity of welcoming you back and making your next stay absolutely Majestic. Sincerely, Customer Care at Majestic Resorts

10/10 Fantastiskt

Juergen Oskar, MESA

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Stayed for 10 nights Great service very clean great beaches and lots to do!
Bodde här 10 nätter i april 2024
Svar från Meybi Baez 1 maj 2024
We sincerely appreciate your perfect rating and kind words about your stay at Majestic. Thank you so much for sharing your thoughts with us in regard to your stay. We would very much enjoy the opportunity of welcoming you back and making your next stay absolutely Majestic. Sincerely, Customer Care at Majestic Resorts

10/10 Fantastiskt

Katie, Langhorne

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Fabulous property amazingly helpful friendly staff beautiful beach
Bodde här 5 nätter i april 2024
Svar från Meybi Baez 1 maj 2024
We sincerely appreciate your perfect rating and kind words about your stay at Majestic. Thank you so much for sharing your thoughts with us in regard to your stay. We would very much enjoy the opportunity of welcoming you back and making your next stay absolutely Majestic. Sincerely, Customer Care at Majestic Resorts

6/10 Okej

Karen Mary

Reste med sin partner
Gillade: Renlighet
Gillade inte: Personal och service
Buffets did not seem to have much meat choices if you don’t like seafood. Steak restaurant was excellent. The bar service excellent. Craft cocktails were amazing. No fault of the resort, but the water had a lot of sea weed although the staff worked hard every day trying to remove it from the actual beach. Grounds very pretty and clean. The elevator was out a few times which made it difficult for older guests and families with small children.
Bodde här 5 nätter i april 2024
Svar från Meybi Baez 1 maj 2024
Thank you so much for your beautifully worded and detailed review.We can't tell you how sorry we are that your experience at our resort was not as you expected. There is nothing more important to us than the satisfaction of our valued customers, such as yourself. Therefore, in the most sincere way possible, we would like to apologize to you.However, we know that words and promises without real actions are not enough. Therefore, we would like to reiterate that we are working hard to ensure that this bad situation does not happen again, neither with you nor with any other of our customers.Thank you for sharing your experiences with us. We appreciate any and every opportunity to re-evaluate and improve.Sincerely, Customer Care at Majestic Resorts

10/10 Fantastiskt

Pablo

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i april 2024
Svar från Meybi Baez 2 maj 2024
Thank you for taking the time to share your rating regarding your recent stay with us.We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic.We hope to see you many more times for even more excellent vacation experiences.Sincerely,Customer Care at Majestic Resorts

10/10 Fantastiskt

TRACY

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I love my stay everything was excellent. Love that everyone was so friendly especially Miriam and her manager Benjamin from the restaurant Flavors and Luddy and her manager Santiago from Asadito. They made my husband and I feel so welcome. Definitely ask for them when you visit these restaurants. 10 out of 10 they’re Excellent. Definitely going back with my entire family. 1000 percent recommend
Bodde här 3 nätter i april 2024
Svar från Meybi Baez 1 maj 2024
Thank you for your kind review and for recommending Majestic Resorts to future travelers.We are very happy to know that your expectations were exceeded from the moment you set foot in the resort until your departure. It is exceptional to us that your expectations and your experience were truly memorable and are what we strive for, and we are proud to know that we have achieved our goal for you.Thank you so much for sharing your kind words and thoughts about your vacation. We would be honored to welcome you back very soon.Sincerely, Customer Care at Majestic Resorts

10/10 Fantastiskt

Jacob Micheal De

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
the resort was nice and the staff were friendly
Bodde här 7 nätter i april 2024
Svar från Meybi Baez 3 maj 2024
We are really honored that you chose Majestic for your recent vacation. We wanted to thank you for taking the time to share your positive feedback regarding your recent stay with us. It is a pleasure to know that you enjoyed our resort and that you appreciate it…We are so glad to know that our staff provided an excellent service. We would very much enjoy the opportunity of welcoming you back and making your next stay absolutely Majestic. Sincerely, Customer Care at Majestic Resorts

10/10 Fantastiskt

Karina

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i april 2024
Svar från Meybi Baez 1 maj 2024
Thank you for taking the time to share your rating regarding your recent stay with us.We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic.We hope to see you many more times for even more excellent vacation experiences.Sincerely,Customer Care at Majestic Resorts

10/10 Fantastiskt

johnny

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
People were extra friendly and helpful, amazing resort
Bodde här 3 nätter i april 2024
Svar från Meybi Baez 30 apr. 2024
Dear johnny ,Thank you for taking the time to share your rating regarding your recent stay with us.We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic.We hope to see you many more times for even more excellent vacation experiences.Sincerely,Customer Care at Majestic Resorts

10/10 Fantastiskt

Theresa

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The butler Henry Diaz was excellent. Also the manicurist and Spa attendant were great.
Bodde här 5 nätter i april 2024
Svar från Natacha Pérez 30 apr. 2024
Dear Valued Guest,Thank you for selecting our hotel for your vacation and for sharing your impression of your stay at our resort. We are very happy to know that your expectations were exceeded from the moment you set foot in the resort until your departure. It is exceptional to us that your expectations and your experience were truly memorable and are what we strive for, and we are proud to know that we have achieved our goal for you.It is our privilege to have hosted you once again, and we eagerly anticipate the opportunity to welcome you back for yet another memorable vacation.Sincerely,Customer Care, At Majestic Resorts

10/10 Fantastiskt

Russell Harvey

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
This is our third time at the Majestic Elegance and it’s always excellent and our Butler Orlando took very good care of us will definitely be going back again
Bodde här 10 nätter i april 2024
Svar från Meybi Baez 29 apr. 2024
Thank you for your kind review and for recommending Majestic Resorts to future travelers. We greatly appreciate your compliments towards our staff, especially your butler, we are happy to know that the service exceeded their expectations.Thank you for your valuable comments and we look forward to welcoming you back to your home-away-from-home here in paradise. Sincerely, Customer Care at Majestic Resorts

8/10 Bra

maryanne

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The Magestic Elegance is a beautiful resort with friendly staff that go above and beyond to make your trip a positive experience. Downside and I guess positive depending on how you want to look at it but the food is just okay but that could just be DR not the fault of the resort or staff. Good news you won’t gain any weight on vacation. Drinks certainly make up for the food just being okay.
Bodde här 5 nätter i april 2024
Svar från Meybi Baez 29 apr. 2024
Thank you for your kind review and for recommending Majestic Resorts to future travelers.We are very happy to know that your expectations were exceeded from the moment you set foot in the resort until your departure. It is exceptional to us that your expectations and your experience were truly memorable and are what we strive for, and we are proud to know that we have achieved our goal for you.Thank you so much for sharing your kind words and thoughts about your vacation. We would be honored to welcome you back very soon.Sincerely, Customer Care at Majestic Resorts

8/10 Bra

Yohanka

Gillade: Renlighet
Bodde här 4 nätter i april 2024
Svar från Meybi Baez 30 apr. 2024
Dear Yohanka,Thank you for taking the time to share your rating regarding your recent stay with us.We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic.We hope to see you many more times for even more excellent vacation experiences.Sincerely,Customer Care at Majestic Resorts

8/10 Bra

Shannon

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Enjoyed every part of this property!!! The food to me was subpar!!!! Besides that it was a good time.
Bodde här 3 nätter i april 2024
Svar från Jessica Matos 29 apr. 2024
Dear Shannon,Thank you for taking the time to share your rating regarding your recent stay with us.We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic.We hope to see you many more times for even more excellent vacation experiences.Sincerely,Customer Care at Majestic Resorts

10/10 Fantastiskt

Jeffry Enrique Mendez

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good
Bodde här 4 nätter i april 2024
Svar från Meybi Baez 28 apr. 2024
Thank you for taking the time to share your rating regarding your recent stay with us.We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic.We hope to see you many more times for even more excellent vacation experiences.Sincerely,Customer Care at Majestic Resorts

10/10 Fantastiskt

Liliana

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent customer service. This is like home away from home. Feel really good. Food is excellent and the different restaurants are phenomenally great!
Bodde här 3 nätter i april 2024
Svar från Meybi Baez 28 apr. 2024
We sincerely appreciate your perfect rating and kind words about your stay at Majestic. Thank you so much for sharing your thoughts with us in regard to your stay. We would very much enjoy the opportunity of welcoming you back and making your next stay absolutely Majestic. Sincerely, Meybi Baez Customer Care at Majestic Resorts

8/10 Bra

TROY, Duluth

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The vacation experience was great and peaceful.
Bodde här 4 nätter i april 2024
Svar från Meybi Baez 28 apr. 2024
Thank you for taking the time to share your rating regarding your recent stay with us.We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic.We hope to see you many more times for even more excellent vacation experiences.Sincerely,Customer Care at Majestic Resorts

8/10 Bra

Indira

Reste med sin partner
Gillade: Personal och service och boendets skick och faciliteter
Gillade inte: Renlighet
El hotel cómo tal no es malo ,de hecho es uno de los mejores en Punta Cana pero a veces los trabajadores hacen que tu estadía pase de ser de relajada a molesta . Fui en una viaje de pareja ,teníamos un amigo allí en la recepción que nos vendió el upgrade para el Elegance Club sin decirnos que solamente nos vendían el acceso a las piscinas privadas que son totalmente aburridas ,nuestra habitación no estaba en la parte del elegance club y básicamente nos estafaron el dinero sin más explicación ,y de esto me di cuenta porque pedimos una hamburguesa a las 11:22 pm y me la intentaron cobrar ,porque según ellos el room service después de las 11 pm hay que pagarlo ,y esto es totalmente incierto ,no se paga ningún comida o cócteles en los todo incluido a menos que compres servicio de botella . Estén alejados de lo que es este servicio de elegance club porque no vale la pena y te cobran 238 dólares y ni tan siquiera puedes pedir una hamburguesa pasada las 11. La mamá Juana nos enfermó del estómago por cuatro días consecutivos . La comida estuvo genial ,el italiano fue my preferido y el japonés ,el buffet de la playa no está muy surtido pero el general sí ,repetida la comida pero tiene todo ,a nosotros nos gustó mucho . Volvería a Majestic pero sin dudas al Colonial ,no vale la pena gastar tanto dinero y que la incompetencia de algunos trabajadores te conviertan las vacaciones en un fiasco .
Bodde här 6 nätter i april 2024
Svar från Nathalie Montero 28 apr. 2024
Estimada Indira,Lamentamos escuchar sobre tu experiencia decepcionante en nuestro hotel. Es frustrante cuando la falta de transparencia y el servicio deficiente eclipsan los aspectos positivos de un hotel. Especialmente, cuando te encuentras con situaciones como la del upgrade al Elegance Club, que resulta ser una inversión poco fructífera.Es esencial que los hoteles garanticen una comunicación clara sobre los servicios adicionales que ofrecen, para evitar malentendidos y decepciones como la que experimentaste con el acceso al club. Agradecemos que comparta los aspectos positivos, como la calidad de la comida en los restaurantes italiano y japonés, así como la variedad del buffet general. Sin embargo, es evidente que la falta de consistencia en el servicio puede impactar negativamente en la percepción global del hotel.Tomaremos nota de su recomendación de optar por el Majestic Colonial en futuras visitas, priorizando una experiencia más equilibrada y sin los contratiempos que mencionó. Esperamos que su próxima escapada a Punta Cana esté llena de momentos relajantes y sin complicaciones.Atentamente,Customer Care, Majestic Resorts

10/10 Fantastiskt

Travis

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Loved everything other than our ac not working a lot. Leaked water into the room. Staff fixed it prompt though!
Bodde här 8 nätter i april 2024
Svar från Nathalie Montero 28 apr. 2024
Dear Travis,Thank you for taking the time to share your review regarding your recent stay with us. We regret that we did not make your visit with us as wonderful as you would have hoped and we are eager to correct and improve what we can.We would like to extend our sincere apologies for the shortcomings you experienced.Sincerely,Customer Care, Majestic Resorts

8/10 Bra

jaymes, Huntington Station

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I didn't recieve an upgrade I had to pay extra to upgrade to the adult section which was not verified on the expedia page. The staff were amazing. The food was average.
Bodde här 5 nätter i april 2024
Svar från Nathalie Montero 28 apr. 2024
Dear Jaymes,Thank you for taking the time to share your review regarding your recent stay with us. We regret that we did not make your visit with us as wonderful as you would have hoped and we are eager to correct and improve what we can.We would like to extend our sincere apologies for the shortcomings you experienced.Sincerely,Customer Care, Majestic Resorts

10/10 Fantastiskt

Reginald Andrea

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The staff was very friendly and
Bodde här 3 nätter i april 2024
Svar från Nathalie Montero 28 apr. 2024
Dear Reginald,Thank you for taking the time to share your review regarding your recent stay with us.We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic.We hope to see you many more times for even more excellent vacation experiences.Sincerely,Customer Care, Majestic Resorts

10/10 Fantastiskt

darren

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Had a great stay with our family. Food was amazing, service was great and the pool and beach were awesome.
Bodde här 7 nätter i mars 2024
Svar från Natacha Pérez 27 apr. 2024
Dear Valued Guest,Thank you for selecting our hotel for your vacation and for sharing your impression of your stay at our resort. We are very happy to know that your expectations were exceeded from the moment you set foot in the resort until your departure. It is exceptional to us that your expectations and your experience were truly memorable and are what we strive for, and we are proud to know that we have achieved our goal for you.It is our privilege to have hosted you once again, and we eagerly anticipate the opportunity to welcome you back for yet another memorable vacation.Sincerely,Customer Care, At Majestic Resorts

10/10 Fantastiskt

Magnolia

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Me gustó todo excelente servicio y el equipo de animación excelente animadores vuelvo de nuevo quede súper encantada
Bodde här 7 nätter i april 2024
Svar från Natacha Pérez 27 apr. 2024
Dear Valued Guest,Thank you sincerely for your compliments on our resort. We're delighted to hear you enjoyed your stay. We are proud of our gorgeous grounds, facilities and services offered throughout the resort and we are always looking to improve and exceed the expectations of our guests.It was our pleasure to have you as our guests and we are truly delighted to know that your stay with us was enjoyable and memorable.Sincerely,Customer Care, At Majestic Resorts

10/10 Fantastiskt

Denise

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful hotel and staff was so friendly and caring. Great room but there was a strong mildew smell. They brought in a dehumidifier and ion machine.
Bodde här 4 nätter i april 2024
Svar från Natacha Pérez 26 apr. 2024
Dear Valued Guest,Thank you sincerely for your compliments on our resort. We're delighted to hear you enjoyed your stay. We are proud of our gorgeous grounds, facilities and services offered throughout the resort and we are always looking to improve and exceed the expectations of our guests.It was our pleasure to have you as our guests and we are truly delighted to know that your stay with us was enjoyable and memorable.Sincerely,Customer Care, At Majestic Resorts

2/10 Väldigt dåligt

Ylber, Middle Village

Gillade: Renlighet
Gillade inte: Personal och service och boendets skick och faciliteter
Not a good experience. Took 1.5 hour to bring my luggage to the room. Restaurant was to hard to make reservations. They didn’t let us sit together with my big family for my son birthday. Worst thing that happened when they hold luggage’s and bags before we left they stole my son and my sister in law wallets. Not recommended resort.
Bodde här 5 nätter i april 2024
Svar från Natacha Pérez 27 apr. 2024
Dear Valued Guest,Thank you sincerely for your compliments on our resort. We're delighted to hear you enjoyed your stay. We are proud of our gorgeous grounds, facilities and services offered throughout the resort and we are always looking to improve and exceed the expectations of our guests.It was our pleasure to have you as our guests and we are truly delighted to know that your stay with us was enjoyable and memorable.Sincerely,Customer Care, At Majestic Resorts

10/10 Fantastiskt

James Eric

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
All staff were friendly and excellent
Bodde här 4 nätter i april 2024
Svar från Natacha Pérez 26 apr. 2024
Dear Valued Guest,Thank you so much for sharing your kind words and thoughts about your vacation. We would be honored to welcome you back very soon.Our objective is to provide exceptional vacation experiences for all our guests and we are pleased to see that our staff went above and beyond to ensure you had a wonderful and memorable stay with us. We hope to see you many more times for even more splendid vacation experiences.Sincerely,Customer Care, At Majestic Resorts

10/10 Fantastiskt

Karen Ann

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 5 nätter i april 2024
Svar från Natacha Pérez 27 apr. 2024
Dear Valued Guest,Thank you for selecting our hotel for your vacation and for sharing your impression of your stay at our resort. We are very happy to know that your expectations were exceeded from the moment you set foot in the resort until your departure. It is exceptional to us that your expectations and your experience were truly memorable and are what we strive for, and we are proud to know that we have achieved our goal for you.It is our privilege to have hosted you once again, and we eagerly anticipate the opportunity to welcome you back for yet another memorable vacation.Sincerely,Customer Care, At Majestic Resorts

4/10 Dåligt

Jennifer E

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The resort was overbooked so we were moved to another part of the hotel and given resort credit that we didn't need. I was unhappy to pay for a room and section of the hotel that was adults only, to be moved to the family section of the hotel. I would have preferred a $200 credit to my credit card rather than a $200 credit to the hotel logo shop and spa.
Bodde här 7 nätter i april 2024
Svar från Natacha Pérez 25 apr. 2024
Dear Valued Guest,Thank you sincerely for your compliments on our resort. We're delighted to hear you enjoyed your stay. We would like to extend our apologies for any inconvenience you experienced during your stay. Here at Majestic, we try to make every guests stay as special and memorable as possible. We thank you for your patience during this development period and please be assured that we have brought your comments to the immediate attention of Senior Management.It was our pleasure to have you as our guests and we are truly delighted to know that your stay with us was enjoyable and memorable.Sincerely,Customer Care, At Majestic Resorts

10/10 Fantastiskt

Carlton

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i april 2024
Svar från Jessica Matos 25 apr. 2024
Thank you for taking the time to share your rating regarding your recent stay with us.We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic.We hope to see you many more times for even more excellent vacation experiences.Sincerely,Customer Care at Majestic Resorts

10/10 Fantastiskt

Maryuri

Gillade: Renlighet, personal och service och boendets skick och faciliteter
El personal en su mayoría muy amables .los meseros ,bartenders y personas de limpieza hacen un trabajo oportuno.
Bodde här 5 nätter i april 2024
Svar från Jessica Matos 24 apr. 2024
Dear Maryuri,Thank you for taking the time to share your rating regarding your recent stay with us.We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic.We hope to see you many more times for even more excellent vacation experiences.Sincerely,Customer Care at Majestic Resorts

10/10 Fantastiskt

Abrielle Soraya

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was amazing and it was never a dull moment. The energy was great , activities were awesome. I can’t wait to go back 😍
Bodde här 7 nätter i april 2024
Svar från Meybi Baez 24 apr. 2024
Thank you for taking the time to share your rating regarding your recent stay with us.We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic.We hope to see you many more times for even more excellent vacation experiences.Sincerely,Customer Care at Majestic Resorts

8/10 Bra

Todd Michael

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good choice of restaurants and bars. Unable to use adjacent properties.
Bodde här 8 nätter i april 2024
Svar från Meybi Baez 24 apr. 2024
Thank you for taking the time to share your rating regarding your recent stay with us.We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic.We hope to see you many more times for even more excellent vacation experiences.Sincerely,Customer Care at Majestic Resorts

10/10 Fantastiskt

Margaret

Reste med familj och småbarn
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Love this hotel.
Bodde här 4 nätter i april 2024
Svar från Meybi Baez 24 apr. 2024
Thank you for taking the time to share your rating regarding your recent stay with us.We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic.We hope to see you many more times for even more excellent vacation experiences.Sincerely,Customer Care at Majestic Resorts

8/10 Bra

Christine

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i april 2024
Svar från Natacha Pérez 25 apr. 2024
Dear Valued Guest,Thank you so much for sharing your kind words and thoughts about your vacation. We would be honored to welcome you back very soon.Our objective is to provide exceptional vacation experiences for all our guests and we are pleased to see that our staff went above and beyond to ensure you had a wonderful and memorable stay with us. We hope to see you many more times for even more splendid vacation experiences.Sincerely,Customer Care, At Majestic Resorts

8/10 Bra

Marco Antonio

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i april 2024
Svar från Jessica Matos 24 apr. 2024
Dear Marco,Thank you for taking the time to share your rating regarding your recent stay with us.We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic.We hope to see you many more times for even more excellent vacation experiences.Sincerely,Customer Care at Majestic Resorts

8/10 Bra

Susana Bento

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i mars 2024
Svar från Meybi Baez 24 apr. 2024
Thank you for taking the time to share your rating regarding your recent stay with us.We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic.We hope to see you many more times for even more excellent vacation experiences.Sincerely,Customer Care at Majestic Resorts

6/10 Okej

Hanny

Gillade: Personal och service
Gillade inte: Renlighet
Bodde här 3 nätter i april 2024
Svar från Meybi Baez 23 apr. 2024
We are really honored that you chose Majestic for your recent vacation. We wanted to thank you for taking the time to share your positive feedback regarding your recent stay with us. It is a pleasure to know that you enjoyed our resort and that you appreciate it…We are so glad to know that our staff provided an excellent service. We would very much enjoy the opportunity of welcoming you back and making your next stay Majestic. Sincerely, Meybi Baez Customer Care at Majestic Resorts