Alla recensioner som visas är recensioner från verkliga gäster. Endast resenärer som har bokat en vistelse med oss kan publicera en recension. Vi verifierar recensioner i enlighet med våra riktlinjer och publicerar alla recensioner, både positiva och negativa.Mer informationÖppnas i ett nytt fönster
10 - Fantastiskt i betyg. 819 av 1017 recensioner" "
10 - Fantastiskt
819
8 - Bra i betyg. 104 av 1017 recensioner" "
8 - Bra
104
6 - Okej i betyg. 46 av 1017 recensioner" "
6 - Okej
46
4 - Dåligt i betyg. 22 av 1017 recensioner" "
4 - Dåligt
22
2 - Väldigt dåligt i betyg. 26 av 1017 recensioner" "
2 - Väldigt dåligt
26
9,8/10
Renlighet
9,6/10
Personal och service
9,6/10
Bekvämligheter
9,6/10
Boendets skick och faciliteter
9,6/10
Hållbarhet
Recensioner
10/10 Fantastiskt
Robert
Reste med sin partner
3 maj 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Fantastic property. Every employee was helpful and friendly. Food was very good to great at every meal and a tremendous value. Highly recommend.
Robert
Bodde här 4 nätter i april 2024
10/10 Fantastiskt
ANA MARIA
Reste med sin partner
2 maj 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This is the best hotel I've stayed in.Customer service was the best I have seen in a long time from the airport until our arrival and of course during our stay. The cleanliness and friendliness from the staff is incredible. Private beach, variety of restaurants and food to choose from. Every night there's entertainment. The hotel is impeccable clean and welcoming; we definitely plan to go back.
ANA MARIA
Bodde här 6 nätter i april 2024
Svar från The Excellence Collection 3 maj 2024
Dear guest,First and foremost, we would like to thank you for your recent stay at Excellence Playa Mujeres and for taking the time to share this review with the Expedia community.We are very delighted to hear from you that our resort is the best resort you have ever been to, and we were able to surpass your expectations in all areas, which are carefully taken care of. Besides, our caring staff contributed to your getaway being exceptional and unique, and making you feel pampered all the time and serving great food quality.We look forward to welcoming you back in a heartbeat to pamper you again. Please, receive our warmest regards from The Excellence Collection.
10/10 Fantastiskt
Jonathan F, Vancouver
Reste med sin partner
2 maj 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
My wife and I love this place. We’ve been 4 times, with just this year to celebrate our 10 year anniversary.
Jonathan F
Bodde här 7 nätter i april 2024
Svar från The Excellence Collection 3 maj 2024
Thank you for choosing Excellence Playa Mujeres as the host of your Caribbean anniversary destination and for taking your valued time to share your review. We are very pleased to read very nice remarks on the positive sides of your vacation with us and mention the services that made your stay more comfortable. In addition, our attentive staff made your stay more comfortable. The staff is one of the core pillars of our identity in order to provide a memorable guest experience, as exceptional and unique as it can be. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.
8/10 Bra
Sophia Anna
Reste i grupp, Reste med sin partner
2 maj 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very relaxing. Was able to escape the louder pool. Which even that pool was not so loud. The swim up bar at the louder pool could use more help. By far most relaxing environment I have been to.
Sophia Anna
Bodde här 4 nätter i april 2024
Svar från The Excellence Collection 3 maj 2024
Thank you for your preference on Excellence Playa Mujeres and for sharing your positive review with other travelers. We look forward to the opportunity to welcome you back for another memorable stay! Greetings from The Excellence Collection.
10/10 Fantastiskt
Alexandria
Reste i grupp, Reste med sin partner
1 maj 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We just finished our stay (2 nights as a couple, 3 nights with friends) and it was a great vacation! So many delicious restaurant options - Basmati & Magna were our favorites - and the staff was so accommodating! Alan was our favorite server but most all the waiters were terrific! Service was phenomenal and our stay couldn’t have been better. So relaxing and fun! The perfect trip! I do wish people wouldn’t save chairs with towels… I read in the rules that wasn’t supposed to be allowed so I do think it’d be nice to have someone monitoring that. So many chairs were left unoccupied all day.. same goes for the pool floats. People would take them to their chairs and not use them. Those clots should definitely stay IN the pool for everyone & I think it’d be great if a staff member collected those that people keep for themselves. It’s really rude… but other than that, no issues - we will absolutely be back in the future to spend more time at Excellence :)
Alexandria
Svar från The Excellence Collection 2 maj 2024
Thank you for choosing Excellence Playa Mujeres as the host of your Caribbean holiday and for taking your valued time to share your review. It is our pleasure to read that our resort and amenities exceeded your expectations, making you feel relaxed and pampered all the time. Our commitment is to make every guest experience as exceptional and unique as it can be. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.
10/10 Fantastiskt
KYLE AARON
1 maj 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Simply Excellent. Nailed and exceeded our expectations.
KYLE AARON
Bodde här 7 nätter i april 2024
Svar från The Excellence Collection 2 maj 2024
Thank you for your preference on Excellence Playa Mujeres and for sharing your positive review with other travelers. We look forward to the opportunity to welcome you back for another memorable stay! Greetings from The Excellence Collection.
10/10 Fantastiskt
Jack Ivy
Reste med sin partner
30 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I wish I could it 10 stars instead of 5. It was incredible.
Jack Ivy
Bodde här 4 nätter i april 2024
Svar från The Excellence Collection 1 maj 2024
Allow us to thank you for your preference on Excellence Playa Mujeres and for sharing your positive review with other travelers. It will be a pleasure to welcome you back for another memorable stay. Greetings from The Excellence Collection.
10/10 Fantastiskt
Tina M
Reste med sin partner
30 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This property knows how to pamper you. Top notch facility with excellent staff! The bartender at the martini bar was fascinating to watch his talent. Look Cesar up when you go! We will return again
Tina M
Bodde här 5 nätter i april 2024
Svar från The Excellence Collection 1 maj 2024
Thank you for choosing Excellence Playa Mujeres as the host of your Caribbean holiday and for taking your valued time to share your review. It is our pleasure to read that the outstanding service provided by our lovely colleagues exceeded your expectations, making you feel relaxed and pampered all the time. Our commitment is to make every guest experience as exceptional and unique as it can be. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.
10/10 Fantastiskt
Erin
29 apr. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Erin
Bodde här 2 nätter i april 2024
Svar från The Excellence Collection 1 maj 2024
Allow us to thank you for your preference on Excellence Playa Mujeres and for sharing your positive review with other travelers. It will be a pleasure to welcome you back for another memorable stay. Greetings from The Excellence Collection.
10/10 Fantastiskt
Nancy
Reste med sin partner
29 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This was an absolutely amazing resort!!! We were blown away by everything. The service, food, entertainment, ect. It was all amazing and beyond our expectations! We would definitely come back and recommend it to friends!
Nancy
Bodde här 6 nätter i april 2024
Svar från The Excellence Collection 30 apr. 2024
Thank you for choosing Excellence Playa Mujeres as the host of your Caribbean holiday and for taking your valued time to share your review. We are very pleased to read that we surpassed your expectations successfully since the beginning. As a luxurious all-inclusive resort, we take care of every single detail in order to deliver an unforgettable guest experience, as exceptional and unique as it can be. We pay attention to offer good food quality, deliver joy through our shows and entertainment activities and the outstanding service provided by our lovely colleagues, and provide you with excellent service in order to exceed your expectations. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.
10/10 Fantastiskt
Graciela
Reste med sin partner
28 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff is great! We were always greeted with a smile.
We loved the fact that every night there was different genre music and entertainment shows and we didn’t feel the need to go out for dinner with the variety of restaurants inside the property.
Graciela
Bodde här 6 nätter i april 2024
Svar från The Excellence Collection 3 maj 2024
Dear guest,First of all, we would like to thank you for your recent stay at Excellence Playa Mujeres and for taking the time to share your feedback with other travelers.It is our pleasure to read that our resort and amenities exceeded your expectations, making you feel relaxed and pampered all the time. Our commitment is to make every guest experience, as exceptional and unique as it can be.Thank you for letting us know how memorable and special was your stay, due to our hotel facilities, the food & drinks quality encountered, amusing entertainment, and the outstanding service provided by our colleagues. We look forward to welcoming you back soon and have another opportunity to pamper you with our superb service. Please, receive our warmest regards from The Excellence Collection.
6/10 Okej
Phillip
Reste med sin partner
28 apr. 2024
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
Would have been nice to receive the vip instead they try and sell me for a room upgrade. Service was slow around the pools. One bartender Saturday at swim up created a long wait for a drink. Food was par. No one showed us around where things were located. Shows we nothing excellent from any other resort if not worse honestly. For being a top tier of service I would recommend this place for a person to lay around and read with an hourly drink.
Phillip
Bodde här 4 nätter i april 2024
Svar från The Excellence Collection 30 apr. 2024
Thank you for choosing Excellence Playa Mujeres as the host of your Caribbean holiday and for taking your valued time to share your review. Your comments are very important to us because they help us to better understand the areas of opportunity where we can improve in order to provide the top-class service our guests deserve throughout their stay. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.
10/10 Fantastiskt
Tia
28 apr. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The only thing I didn’t like was the dress code requirement for the onsite restaurants.
Tia
Bodde här 3 nätter i mars 2024
Svar från The Excellence Collection 28 apr. 2024
Thank you for choosing to stay with us at Excellence Playa Mujeres and for taking the time to give us some valuable feedback. Regarding the dress code, please know that some restaurants demand a stricter dress code to preserve the luxurious atmosphere. For more information, please visit the FLAVORS & SPIRITS section in our webpage and app. Once again, thank you for your comments and know that it would be a pleasure to welcome you back for a more wonderful stay at the resort. Greetings from The Excellence Collection.
10/10 Fantastiskt
Jack
Reste med sin partner
25 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great resort
Jack
Bodde här 3 nätter i april 2024
Svar från The Excellence Collection 25 apr. 2024
Allow us to thank you for your preference on Excellence Playa Mujeres and for sharing your positive review with other travelers. It will be a pleasure to welcome you back for another memorable stay. Greetings from The Excellence Collection.
10/10 Fantastiskt
Thomas C
Reste med familjen, Reste med sin partner
24 apr. 2024
Gillade: Boendets skick och faciliteter
Staff is wonderful and dining options are very nice. Found the activities to be fun.
Thomas C
Bodde här 5 nätter i april 2024
Svar från The Excellence Collection 25 apr. 2024
Dear guest,First of all, we would like to thank you for your recent stay at Excellence Playa Mujeres and for taking the time to share your feedback with other travelers.It is our pleasure to read that our resort and amenities exceeded your expectations, making you feel relaxed and pampered all the time. Our commitment is to make every guest experience, as exceptional and unique as it can be.Thank you for letting us know how memorable and special was your stay, due to our hotel facilities, the food & drinks quality encountered, amusing entertainment and the outstanding service provided by our colleagues. We look forward to welcoming you back soon and have another opportunity to pamper you with our superb service. Please, receive our warmest regards from The Excellence Collection.
8/10 Bra
Pauline
Reste i grupp
24 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Hospitality
Pauline
Bodde här 3 nätter i april 2024
Svar från The Excellence Collection 25 apr. 2024
Thank you for your preference on Excellence Playa Mujeres and for sharing your positive review with other travelers. We look forward to the opportunity to welcome you back for another memorable stay! Greetings from The Excellence Collection.
10/10 Fantastiskt
Gretchen Pollak
Reste med sin partner
23 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This is an all-inclusive hotel. All meals and drinks are included. Our room was lovely, and the bed was so comfortable. The balcony had a table with two chairs and a nice, cozy heart-shaped outdoor bed. Their pools were clean and cool to swim in. There were plenty of fun things to do at this hotel. The meals were amazing!
Gretchen Pollak
Bodde här 4 nätter i april 2024
Svar från The Excellence Collection 24 apr. 2024
Thank you for choosing Excellence Playa Mujeres as the host of your Caribbean holiday and for taking your valued time to share your review. It is our pleasure to read that our resort and amenities exceeded your expectations, making you feel relaxed and pampered all the time. Our commitment is to make every guest experience as exceptional and unique as it can be. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.
10/10 Fantastiskt
Michael
Reste i grupp, Reste med sin partner
22 apr. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very good
Michael
Bodde här 4 nätter i april 2024
Svar från The Excellence Collection 24 apr. 2024
Allow us to thank you for your preference on Excellence Playa Mujeres and for sharing your positive review with other travelers. It will be a pleasure to welcome you back for another memorable stay. Greetings from The Excellence Collection.
10/10 Fantastiskt
Marina
Reste med sin partner
21 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Amazing service all around!!! The ocean wasn't that great but that's just Playa Mujeres.
Marina
Bodde här 6 nätter i april 2024
Svar från The Excellence Collection 21 apr. 2024
Thank you for choosing Excellence Playa Mujeres as the host of your Caribbean holiday and for taking your valued time to share your review. It is our pleasure to read that the outstanding service provided by our lovely colleagues exceeded your expectations, making you feel relaxed and pampered all the time. Our commitment is to make every guest experience as exceptional and unique as it can be. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.
10/10 Fantastiskt
Gregory Neil
Reste med sin partner
21 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Service , Food , Beach , Room everything was outstanding. 12th time to Mexico to various Adult only All-Inclusive and this was the best.
Gregory Neil
Bodde här 7 nätter i april 2024
Svar från The Excellence Collection 21 apr. 2024
Dear guest,First and foremost, we would like to thank you for your recent stay at Excellence Playa Mujeres and for taking the time to share this review with the Expedia community.We are very delighted to hear from you that our resort is the best resort you have ever been to, and we were able to surpass your expectations in all areas, which are carefully taken care of. Our commitment is to make every guest experience as exceptional and unique as it can be. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.
10/10 Fantastiskt
Timothy Allen, Harrisburg
Reste med familjen
20 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Fantastic. There are two many things to praise and zero things to complain about.
Timothy Allen
Bodde här 7 nätter i april 2024
Svar från The Excellence Collection 21 apr. 2024
Thank you for selecting Excellence Playa Mujeres as the host of your Caribbean holiday. We thank you for your review and hope to have the opportunity to welcome you back and make your next stay one full of pleasant memories. Greetings from The Excellence Collection.
10/10 Fantastiskt
Lisa
20 apr. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Lisa
Bodde här 4 nätter i april 2024
Svar från The Excellence Collection 24 apr. 2024
Allow us to thank you for your preference on Excellence Playa Mujeres and for sharing your positive review with other travelers. It will be a pleasure to welcome you back for another memorable stay. Greetings from The Excellence Collection.
10/10 Fantastiskt
Ashish
20 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great vacztion spot
Ashish
Bodde här 4 nätter i april 2024
Svar från The Excellence Collection 21 apr. 2024
Allow us to thank you for your preference on Excellence Playa Mujeres and for sharing your positive review with other travelers. It will be a pleasure to welcome you back for another memorable stay. Greetings from The Excellence Collection
10/10 Fantastiskt
Jonathan Irving
19 apr. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Na
Jonathan Irving
Bodde här 5 nätter i april 2024
Svar från The Excellence Collection 21 apr. 2024
Allow us to thank you for your preference on Excellence Playa Mujeres and for sharing your positive review with other travelers. It will be a pleasure to welcome you back for another memorable stay. Greetings from The Excellence Collection
10/10 Fantastiskt
ISMAEL ALVES DE OLIVEIR
Reste med familjen
19 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
VERY GOOD
ISMAEL ALVES DE OLIVEIR
Bodde här 3 nätter i april 2024
Svar från The Excellence Collection 21 apr. 2024
Thank you for your preference on Excellence Playa Mujeres and for sharing your positive review with other travelers. We look forward to the opportunity to welcome you back for another memorable stay! Greetings from The Excellence Collection.
8/10 Bra
Gina
Reste i grupp
18 apr. 2024
Gillade: Personal och service
Staff was so friendly, and place was nice but I could never stay again because the paths surrounding the area including the pool are so slippery, I fell several times. The first day I broke a toe and got scraped up pretty good. The coating on the cement is bad. Even the tile in the room I had to be extra careful. If anything was wet it was treacherous. If they fix that I would go back.
Gina
Bodde här 7 nätter i april 2024
Svar från The Excellence Collection 1 maj 2024
Thank you for choosing Excellence Playa Mujeres as the host of your Caribbean holiday and for taking your valued time to share your review. Thank you for adding very generous remarks on the positive sides of your holidays with us and mentioning the services that made your stay more comfortable. Your comments are very important to us because they help us to better understand the areas of opportunity where we can improve in order to provide the top-class service our guests deserve throughout their stay. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.
10/10 Fantastiskt
Adinah S
Reste med sin partner
18 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent !!?
Adinah S
Bodde här 2 nätter i april 2024
Svar från The Excellence Collection 18 apr. 2024
Allow us to thank you for your preference on Excellence Playa Mujeres and for sharing your positive review with other travelers. It will be a pleasure to welcome you back for another memorable stay. Greetings from The Excellence Collection.
6/10 Okej
Morgan
Reste med sin partner
17 apr. 2024
Gillade: Renlighet
It was a pretty okay resort! I have stayed at better, i didn’t like the fact that you had to wake up at 6:30AM to get a chair by the pool. There wasn’t enough chairs for everyone. The bar service at the pools was not good and super slow.. the room we stayed in was right by the entertainment, which was sooooooo loud some nights. Which we like to sleep so it was inconvenient for that. And our bed was HARD AS A ROCK.
The drinks were good! Food was great! Beaches were kept clean! Towel service was good! Room service was fast and good! All in all it was a decent stay. I probably wont go back. But that’s just because we don’t stay in the same place more than once usually.
Morgan
Bodde här 5 nätter i april 2024
Svar från The Excellence Collection 17 apr. 2024
Thank you for choosing Excellence Playa Mujeres as the host of your Caribbean holiday and for taking your valued time to share your review. Thank you for adding very generous remarks on the positive sides of your holidays with us and mentioning the services that made your stay more comfortable. Your comments are very important to us because they help us to better understand the areas of opportunity where we can improve in order to provide the top-class service our guests deserve throughout their stay. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.
8/10 Bra
Gerald
Reste med sin partner
16 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Low grade alcohol at the property
Gerald
Bodde här 7 nätter i mars 2024
Svar från The Excellence Collection 17 apr. 2024
Thank you for choosing Excellence Playa Mujeres as the host of your Caribbean holiday and for taking your valued time to share your review. Your comments are very important to us because they help us to better understand the areas of opportunity where we can improve in order to provide the top-class service our guests deserve throughout their stay. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.
2/10 Väldigt dåligt
Laura Margaret
15 apr. 2024
Laura Margaret
Bodde här 3 nätter i mars 2024
Svar från The Excellence Collection 17 apr. 2024
Thank you for choosing Excellence Playa Mujeres as the host of your Caribbean holiday and for sharing your discontent regarding your stay with us. We truly hope you will grant us the opportunity to welcome you back to reinstate your confidence in our services. Please receive our greetings from The Excellence Collection.
10/10 Fantastiskt
Rambabu, Sugar land
13 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I would like to call out Carla (the resort manager) for her exceptional customer service. She is super amazing on taking care of everything. I had some room misalignment but she handled super elegantly and accommodated an alternative room. Most importantly, her passion to get it right is what the true difference of my stay. I really appreciate your service Carla and thank you making the stay lot more pleasant and enjoyable.
Rambabu
Bodde här 3 nätter i april 2024
Svar från The Excellence Collection 15 apr. 2024
Thank you for choosing Excellence Playa Mujeres as the host of your Caribbean holiday and for taking your valued time to share your review. It is our pleasure to read that the outstanding service provided by our lovely colleagues exceeded your expectations, making you feel relaxed and pampered all the time. Our commitment is to make every guest experience as exceptional and unique as it can be. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.
6/10 Okej
Alysia Lynn Seale
Reste med familjen
12 apr. 2024
Gillade: Renlighet och boendets skick och faciliteter
The food wasn’t as good as in the past. Couldn’t get operator. We had to call a few times to get room cleaned. Just not the 5 star it use to be,
Alysia Lynn Seale
Bodde här 5 nätter i april 2024
Svar från The Excellence Collection 15 apr. 2024
Thank you for choosing Excellence Playa Mujeres as the host of your Caribbean holiday and for taking your valued time to share your review. We are very sorry to read that we did not fully meet your expectations as we did with your previous experiences and we would like to apologize for not being able to provide the Excellence standards as you as a return guest are accustomed to.We strongly believe that there is always room for improvement, therefore we appreciate that you mentioned where we are lacking in, so we can work on it in order to improve it to provide the quality standards our guests expect from us.We hope to have the opportunity to welcome you and provide you the memorable and relaxing experience you deserve. Please, receive our warmest regards from The Excellence Collection.
10/10 Fantastiskt
Susan Brooke, athens
Reste med sin partner
12 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Wonderful place! Loved everything about it. Magna restaurant was amazing!
Susan Brooke
Bodde här 3 nätter i april 2024
Svar från The Excellence Collection 12 apr. 2024
Dear guest,First and foremost, we would like to thank you for choosing Excellence Playa Mujeres as your vacation destination and for taking the time to write and share your feedback with other travelers.We are delighted to read very nice remarks on the positive sides of your vacation with us and mention the services that made your stay more comfortable with. It is lovely to know that you took advantage of the Excellence Club benefits, such as the access to exclusive areas including Magna. We look forward to welcoming you back soon and have another opportunity to pamper you with our superb service. Please, receive our warmest regards from The Excellence Collection.
10/10 Fantastiskt
John
Reste med sin partner
12 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This was our 4th trip to this resort, very pretty, quiet, great food and staff. I will be back.
Only down fall this trip our room did not have blackout curtains, very bright in room at 7am. Other than this amazing resort.
John
Bodde här 5 nätter i april 2024
Svar från The Excellence Collection 17 apr. 2024
Thank you for choosing Excellence Playa Mujeres once again as the host of your Caribbean holiday and for taking your valued time to share your review. It is our pleasure to read that our resort and amenities meet your expectations, making you feel relaxed and pampered all the time. Our commitment is to make every guest experience as exceptional and unique as it can be. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.
10/10 Fantastiskt
Richard
11 apr. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Amazing place to stay. We will return again one day.
Richard
Bodde här 6 nätter i april 2024
Svar från The Excellence Collection 12 apr. 2024
Allow us to thank you for your preference on Excellence Playa Mujeres and for sharing your positive review with other travelers. It will be a pleasure to welcome you back for another memorable stay. Greetings from The Excellence Collection.
10/10 Fantastiskt
Jenny
11 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Jenny
Bodde här 4 nätter i april 2024
Svar från The Excellence Collection 1 maj 2024
Thank you for your preference on Excellence Playa Mujeres and for sharing your positive review with other travelers. We look forward to the opportunity to welcome you back for another memorable stay! Greetings from The Excellence Collection.
10/10 Fantastiskt
Gina
Reste med sin partner
10 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was so friendly and the resort is beautiful. Entertainment was good and beach area very nice. Great food! Overall just a really nice experience. Highly recommend!
Gina
Bodde här 6 nätter i april 2024
Svar från The Excellence Collection 11 apr. 2024
Dear guest,First of all, we would like to thank you for your recent stay at Excellence Playa Mujeres and for taking the time to share your feedback with other travelers.It is our pleasure to read that our resort and amenities exceeded your expectations, making you feel relaxed and pampered all the time. Our commitment is to make every guest experience, as exceptional and unique as it can be.Thank you for letting us know how memorable and special was your stay, due to our hotel facilities, the food & drinks quality encountered, amusing entertainment and the outstanding service provided by our colleagues. We look forward to welcoming you back soon and have another opportunity to pamper you with our superb service. Please, receive our warmest regards from The Excellence Collection.
10/10 Fantastiskt
Susan, Maynard
Reste i grupp
10 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Third stay at Excellence Playa Mujeres, nicer each time. Dining options expanded, food was amazing for dinners.Great vacation!
Susan
Bodde här 7 nätter i april 2024
Svar från The Excellence Collection 10 apr. 2024
Dear guest,First and foremost, we would like to thank you for choosing Excellence Playa Mujeres as your vacation destination and for taking the time to write and share your feedback with other travelers.We are delighted to know that our colleagues and amenities were able to make your stay a relaxing and memorable experience due to the excellent service provided. They are very passionate about their job and they do all their best to meet every need. It is also lovely to read that there are plenty of food choices due to the wide range of international dining options we offer. As a luxurious all-inclusive resort, we personalize our service and cuisine to suit the different tastes and preferences of all our guests.We look forward to welcoming you back soon and have another opportunity to pamper you with our superb service. Please, receive our warmest regards from The Excellence Collection.
10/10 Fantastiskt
Marc-Antoine
9 apr. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excellent
Marc-Antoine
Bodde här 7 nätter i april 2024
Svar från The Excellence Collection 9 apr. 2024
Allow us to thank you for your preference on Excellence Playa Mujeres and for sharing your positive review with other travelers. It will be a pleasure to welcome you back for another memorable stay. Greetings from The Excellence Collection.
10/10 Fantastiskt
David
Reste med sin partner
9 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was perfect
David
Bodde här 4 nätter i april 2024
Svar från The Excellence Collection 9 apr. 2024
Thank you for your preference on Excellence Playa Mujeres and for sharing your positive review with other travelers. We look forward to the opportunity to welcome you back for another memorable stay! Greetings from The Excellence Collection.
10/10 Fantastiskt
Rafael
8 apr. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Rafael
Bodde här 7 nätter i mars 2024
Svar från The Excellence Collection 10 apr. 2024
Thank you for your preference on Excellence Playa Mujeres and for sharing your positive review with other travelers. We look forward to the opportunity to welcome you back for another memorable stay! Greetings from The Excellence Collection.
10/10 Fantastiskt
Rhonda, Mandan
8 apr. 2024
Rhonda
Bodde här 4 nätter i april 2024
Svar från The Excellence Collection 30 apr. 2024
Thank you for your preference on Excellence Playa Mujeres and for sharing your positive review with other travelers. We look forward to the opportunity to welcome you back for another memorable stay! Greetings from The Excellence Collection.
10/10 Fantastiskt
Colton
Reste i grupp
8 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This resort was excellent. The service was the best of any all inclusive I have been to. The food was great, the steak house and Indian were probably our favorites. The resort never felt crowded and we were there during spring break timeframe. We didn’t ever have trouble finding chairs by the lazy river pool, beach, or pool that was next to the main pool. The only pool that you might have trouble finding a spot is the main pool with the bar. The beach is clean and free of seaweed. Drinks from Cesar at the martini bar were just as good as everyone says… he is awesome and so fast. We booked a suite with a plunge pool however we didn’t use it often and would opt for the swim up room next stay. This resort is worth the hype.
Colton
Bodde här 7 nätter i april 2024
Svar från The Excellence Collection 11 apr. 2024
Dear guest,First and foremost, we would like to thank you for choosing Excellence Playa Mujeres as your vacation destination and for taking the time to write and share your feedback with other travelers.We are delighted to know that our colleagues and amenities were able to make your stay a relaxing and memorable experience due to the excellent service provided. They are very passionate about their job and they do all their best. It is also lovely to read that the food you encountered at any restaurant was great. As a luxurious all-inclusive resort, we personalize our service and cuisine to suit the different tastes and preferences of all our guests.We look forward to welcoming you back soon and have another opportunity to pamper you with our superb service. Please, receive our warmest regards from The Excellence Collection.
10/10 Fantastiskt
Hilary
8 apr. 2024
Hilary
Bodde här 3 nätter i april 2024
Svar från The Excellence Collection 30 apr. 2024
Thank you for your preference on Excellence Playa Mujeres and for sharing your positive review with other travelers. We look forward to the opportunity to welcome you back for another memorable stay! Greetings from The Excellence Collection.
8/10 Bra
Brett, Glenmoore
Reste med sin partner
8 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Place was nice but didn’t overly impress. Dining was average and service just ok.
Brett
Bodde här 4 nätter i april 2024
Svar från The Excellence Collection 8 apr. 2024
Dear guest,First of all, we would like to thank you for your recent stay at Excellence Playa Mujeres and for taking the time to share this review with the Expeia community.We are very glad to hear from you that overall, you had such a great time with us and we were able to meet your expectations. Your feedback is very important to us because it allows us to find out the services our lovely guests enjoy the most and the least.We can assure you that every constructive criticism you have shared with us has been taken very seriously by our team in order to keep standards, expected by our guests on the highest level, ensuring your satisfaction in order to work accordingly.We look forward to welcoming you back soon and have another opportunity to pamper you with our superb service. Please, receive our warmest regards from The Excellence Collection.
8/10 Bra
Fernanda
Reste med sin partner
7 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellence Playa Mujeres is an amazing facility with excellent entertainment, food, shows, activities. The only reason we are not giving it a five star is because the mattress is extremely stiff and after the second night we started not sleeping well with body ache.
Fernanda
Bodde här 3 nätter i april 2024
Svar från The Excellence Collection 8 apr. 2024
Dear guest,First of all, we would like to thank you for your recent stay at Excellence Playa Mujeres and for taking the time to share your feedback with other travelers.It is our pleasure to read that our resort and amenities meet your expectations, making you feel relaxed and pampered all the time. Our commitment is to make every guest experience, as exceptional and unique as it can be.Thank you for letting us know how memorable and special was your stay, due to our hotel facilities, the food & drinks quality encountered, amusing entertainment, and the outstanding service provided by our colleagues. We look forward to welcoming you back soon and have another opportunity to pamper you with our superb service. Please, receive our warmest regards from The Excellence Collection.
10/10 Fantastiskt
Melvina
Reste med sin partner
4 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Property is very nice and clean. Staff is very friendly. No complaints
Melvina
Bodde här 4 nätter i mars 2024
Svar från The Excellence Collection 5 apr. 2024
Thank you for choosing Excellence Playa Mujeres as the host of your Caribbean holiday and for taking your valued time to share your review. It is our pleasure to read that the outstanding service provided by our lovely colleagues, our resort and amenities exceeded your expectations, making you feel relaxed and pampered all the time. Our commitment is to make every guest experience as exceptional and unique as it can be. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.choice
10/10 Fantastiskt
Stephanie, indianapolis
4 apr. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Stephanie
Bodde här 4 nätter i mars 2024
Svar från The Excellence Collection 5 apr. 2024
Thank you for your preference on Excellence Playa Mujeres and for sharing your positive review with other travelers. We look forward to the opportunity to welcome you back for another memorable stay! Greetings from The Excellence Collection.
10/10 Fantastiskt
Gerardo Silva
2 apr. 2024
Gerardo Silva
Bodde här 4 nätter i mars 2024
Svar från The Excellence Collection 24 apr. 2024
Allow us to thank you for your positive review about Excellence Playa Mujeres and for sharing your experience with other travelers. We look forward to the opportunity to welcome you back for another memorable stay! Greetings from The Excellence Collection.
8/10 Bra
Steven
2 apr. 2024
Steven
Bodde här 5 nätter i mars 2024
Svar från The Excellence Collection 24 apr. 2024
Thank you for your preference on Excellence Playa Mujeres and for sharing your positive review with other travelers. We look forward to the opportunity to welcome you back for another memorable stay! Greetings from The Excellence Collection.