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Recensioner av The Lofts Apartments

3.5 out of 5
The Lofts Apartments
61 Shotover Street, Queenstown

Recensioner

7,2

Bra

10 - Fantastiskt i betyg. 147 av 655 recensioner" "
8 - Bra i betyg. 237 av 655 recensioner" "
6 - Okej i betyg. 162 av 655 recensioner" "
4 - Dåligt i betyg. 70 av 655 recensioner" "
2 - Väldigt dåligt i betyg. 39 av 655 recensioner" "

7,0/10

Renlighet

7,0/10

Personal och service

7,8/10

Bekvämligheter

6,6/10

Boendets skick och faciliteter

6,6/10

Hållbarhet

Recensioner

8/10 Bra

Verifierad resenär

Gillade: Boendets skick och faciliteter och rummets bekvämlighet
Väldigt bra läge och rymlig lägenhet
Toppenbra läge nästan mitt i stan och stor lägenhet med fin utsikt. En aning gammaldags och inte så uppdaterad.
Bodde här 2 nätter i januari 2019
Svar från Samarth 26 jan. 2019
Dear Guest, It is great to heard that you had a nice stay with us! Thank you for taking the time to review our hotel! Please stay in touch with us we are our way to updating the and we look forward to welcoming you again in the near future! Warm regards, Samarth Arora Hotel Manager

6/10 Okej

Peter

The location was perfect an the apartment was well equipt. But it was a strange place. It was always hard to find the staff in the reception. It was always a note with a messige ”i will be back in 10 minutes”. In the reservation it says daliy cleaning in the room, and we stay for 3 nights and they did not clean our room anytime. Problem to get the internet to work everyday. Have to go to reception every day for help.
Bodde här 3 nätter i november 2018

6/10 Okej

Verifierad resenär

Gillade inte: Personal och service och rummets bekvämlighet
Frukost var inte bra alls, för över 12 NZD förväntar man sig mer än väldigt sött yoghurt och bröd med smör och sylt. Parkering kostar 25 NZD.
Bodde här 4 nätter i maj 2018
Svar från Samarth 15 aug. 2018
Thank you so much for your feedback. All feedback is used in assisting us to improve future guests’ experiences through your observations. There are a number of issues raised in your feedback that will help us improve as a property. I have passed on your recommendations and feedback to the relevant department heads to address.

8/10 Bra

Charlotte

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fint och nära centrum.
Bodde här 1 natt i juli 2017
Svar från Mangal Behal 7 aug. 2017
Thanks for your feedback sir,

10/10 Fantastiskt

Paige

Gillade: Renlighet
Bodde här 1 natt i april 2024

8/10 Bra

Palmina

Reste med familjen
Gillade: Renlighet och bekvämligheter
Central position. Easy access to all bars and restaurants
Bodde här 3 nätter i mars 2024

4/10 Dåligt

Bonnie

Gillade: Bekvämligheter
Gillade inte: Renlighet och boendets skick och faciliteter
Parking was difficult, carpet was covered with stains, mold in grout in showers, fans in both bathrooms didnt work, there was pealing paint in 1 bathroom and bedroom, we moved the couch slightly for easier tv viewing and there was garbage that was dated 11 days before our arrival, the dryer didnt work until we figured out how to reset it, the beds looked good untill the 2 sheets that were folded over the duvet came unfolded to reveal a filthy looking duvet with blood or blood stains on it! Could be a very nice place if it was given some attention. Nice view!
Bodde här 2 nätter i mars 2024

8/10 Bra

Yan

Gillade: Renlighet
Bodde här 3 nätter i januari 2024

4/10 Dåligt

Verifierad resenär

Reste med familjen
Gillade inte: Renlighet
Location was great, property was terrible. Dishes were dirty with the bread board still having crumbs on it, the apartment was full of dust, a random sock, clothes dryer that didn’t work and to top it off, our lounge room ceiling leaked when it rained. So much that half our floor was soaked.
Bodde här 5 nätter i januari 2024

8/10 Bra

Meredith

Reste med familj och småbarn
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Very comfortable start and so close to everything. Floors are very creaky though which wasn’t good at night as could hear the neighbours floor creaking loudly also.

8/10 Bra

Verifierad resenär

Affärsresenär
Gillade: Renlighet och rummets bekvämlighet
Fantastic customer service
Room was large and comfortable but the bathroom was not as clean as it could have been. The reception staff were exceptional.
Bodde här 1 natt i januari 2024

8/10 Bra

Jennifer

Reste med familjen
Gillade: Rummets bekvämlighet
Great value for the price in Queenstown
Very friendly staff who let us check in early, lots of space for our family to relax in. Great value for the price!
Bodde här 1 natt i januari 2024

2/10 Väldigt dåligt

Jodi

Reste med familjen
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Our external sliding door would not lock. We told reception. Their solution, whilst we are out to dinner, leave a screw driver on the counter for us to fix it. The property remained unsecure. Upkeep of the property is poor. There was no parking unless you paid for it, but even then it wasn’t guaranteed. The only thing this place has going for it is its location.
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Paul

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Roomy apartment, surprisingly quiet given location close to busy streets of Queenstown. Things I didn’t like: the apartment was too hot , making it hard to sleep: no air conditioning, just heating. Parking was very limited, but given the location, once we’d returned our hire car, the location was fantastic. Two great Indian restaurants just across the road, and a short walk to the busy and beautiful foreshore of Queenstown.
Bodde här 1 natt i december 2023

6/10 Okej

Janet

Reste med familjen
Gillade: Bekvämligheter
Gillade inte: Boendets skick och faciliteter
Suites are very spacious and we really appreciated being able to spread out across multiple rooms and be able to use the washing machine and kitchen that were in our apartment. The location is very convenient if you want to be right in Queenstown and the staff were extremely helpful and accommodating. On the downside, our apartment was well overdue for refurbishment.
Bodde här 4 nätter i november 2023

4/10 Dåligt

donald

Reste med sin partner
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Property needs a complete overhaul. Location is good
Bodde här 1 natt i november 2023

10/10 Fantastiskt

Melanie

Reste med familjen
Gillade: Renlighet och rummets bekvämlighet
We stayed in a 2 bedroom and it was so homey. Water pressure wasn’t the best in the shower but beds were comfy. Single bed in the loft had its electric blanket left on from previous customers which made the loft very hot. Walking distance to everything.
Bodde här 2 nätter i november 2023

10/10 Fantastiskt

Iritana Hinetukua

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Stay was great, staff were awesome. Came back in the evenings to fresh towels. Views from our balcony were amazing. Apartment had everything we needed (washer/dryer), Full appliance stocked kitchen, within a 3min walk to lake, bars, eateries.....basically town. Parking was in the back parking building but literally outside our back room door....easy.
Bodde här 3 nätter i november 2023

10/10 Fantastiskt

sarah

Gillade: Renlighet och rummets bekvämlighet
Great location
The front desk staff was friendly and helpful. We did not know that parking was paid, as it said free parking upon booking. The room was clean and we were provided many towels. The beds were comfortable. The view from our room was great. The best part of this place was definitely the location, right in the city center and walking distance to restaurants, attractions and parks.
Bodde här 4 nätter i november 2023

2/10 Väldigt dåligt

Rebecca

Bodde här 1 natt i november 2023

10/10 Fantastiskt

James

Reste med familjen
Gillade: Renlighet och rummets bekvämlighet
Attentive, clean and great location
Wonderful stay. Amazing location. Check in was friendly, efficient and welcoming. Room was larger and clean. There is a boil water notice for drinking but that is the whole area, not just this hotel. The building is made of wood and creeks a bit when the upstairs person walks around at night but certainly manageable. Would definitely stay again. Very attentive.
Bodde här 2 nätter i november 2023

10/10 Fantastiskt

Dianne

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
within walking distance of everything. Clean, warm and comfortable Excellent staff
Bodde här 5 nätter i november 2023

10/10 Fantastiskt

Sarah

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

Tania

Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

Alma Grace

Bodde här 1 natt i oktober 2023

4/10 Dåligt

Jeetendra

Reste med familj och småbarn
Gillade inte: Boendets skick och faciliteter
The property had some major plumbing issues. The shower/toilet did not work as normal and were below average. We had to manage the stay for 4nights with these conditions.
Bodde här 4 nätter i oktober 2023

4/10 Dåligt

Alan

Reste i grupp
Gillade: Renlighet
Pay $20/day parking inside property!
Ridiculous, the guest was forced to pay $20/day for a parking within the motel property. Traveller chose a motel to stay because we have free parking within the motel property, but the Lofts Apartments ask we pay $20/day for a parking within the Motel’s property, for which we have to pay $40 for 2 nights staying. There are only 8 parking spaces, if you are lucky enough to have a vacant on arrival and are happy to pay for $20/day, you have to do all your activities by walking, because once you get your car out, the chance to get a vacant space on return is closed to zero. The off-street parking is only for 30 minutes and all time full. Worst still, this additional charge is not advertised on their website, hotels.com should clearly state this charge to let the traveller consider it before making the booking.
Bodde här 2 nätter i september 2023

8/10 Bra

Nicole

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Lovely stay
Bodde här 2 nätter i september 2023

8/10 Bra

joseph

Gillade: Renlighet och rummets bekvämlighet
Bodde här 3 nätter i september 2023

10/10 Fantastiskt

peter

Affärsresenär, Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
Great, affordable accommodation. We stayed in the 2-Bedroom unit and found it spacious and comfortable. Walking distance to the centre of town and a view of the lake from our room.
Bodde här 1 natt i september 2023

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet och rummets bekvämlighet
The staff is extremely helpful despite the reception is not open for 24-hours. Prior communication is recommended if you need to store luggage at the hotel in early morning. The view from the room is gorgeous and the overall stay is comfortable.
Bodde här 1 natt i augusti 2023
Svar från The Lofts Team 25 aug. 2023
Dear Valued Guest,It is great to hear that you had a wonderful stay with us! Thank you for taking the time to review our hotel! Please stay in touch with us and we look forward to welcoming you again in the near future!We hope you will come back and visit us soon! Warm regards,The Lofts Team

10/10 Fantastiskt

Daniel

Great value. Would definitely book again. Only complaint is the parking charge. Just integrate it or make it very clear on booking systems or don’t charge at all.
Bodde här 1 natt i juli 2023
Svar från The Lofts Team 25 aug. 2023
Dear Valued Guest,It is great to hear that you had a wonderful stay with us! Thank you for taking the time to review our hotel! Please stay in touch with us and we look forward to welcoming you again in the near future!We hope you will come back and visit us soon! Warm regards,The Lofts Team

8/10 Bra

Jennifer

Reste med familjen
Gillade: Renlighet
Large 3bedroom apartment
3bedroom apartment was really big, beds could have been bit more comfortable but overall pretty good. 2 bathrooms was a bonus. Somewhat noisy for main bedroom in morning due to location close to road.
Bodde här 1 natt i juli 2023
Svar från The Lofts Team 25 aug. 2023
Dear Valued Guest,It is great to hear that you had a wonderful stay with us! Thank you for taking the time to review our hotel! Please stay in touch with us and we look forward to welcoming you again in the near future!We hope you will come back and visit us soon! Warm regards,The Lofts Team

10/10 Fantastiskt

Syd

Bodde här 1 natt i juli 2023
Svar från The Lofts Team 25 aug. 2023
Dear Valued Guest,It is great to hear that you had a wonderful stay with us! Thank you for taking the time to review our hotel! Please stay in touch with us and we look forward to welcoming you again in the near future!We hope you will come back and visit us soon! Warm regards,The Lofts Team

8/10 Bra

Islam

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i juni 2023

4/10 Dåligt

John

Reste med sin partner
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Close to town room not very clean rubbish in bin cups old and dirty dark no lights plenty of trip hazzards very noisy
Bodde här 1 natt i juni 2023
Svar från The Lofts Team 20 juni 2023
Dear Valued Guest, Thank you for taking the time to write this review. Please accept my sincere apologies that your experience was less that top notch. All feedback is used in assisting us to improve future guests’ experiences through your observations. I would love to have you come back and give us another chance to prove that this is not usual for our hotel. I hope to have the pleasure in welcoming you back and serving you better. Warm Regards, The Lofts Team

6/10 Okej

Chi Fai Paul

Bodde här 3 nätter i maj 2023
Svar från The Lofts Team 25 maj 2023
Dear Guest,Thank you for taking the time to review our hotel! All feedback is used in assisting us to improve future guests’ experiences. Please stay in touch with us and we look forward to welcoming you again in the near future!We hope you will come back and visit us soon! Warm regards,The Lofts Team

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet och rummets bekvämlighet
駐車場
ホテルの駐車場は予約制との事で、裏にあるMan Street Parking を手配してくれました。専用のカードで出入りします。 駐車場の入り口は少し遠いように感じますが、人用の出入り口がホテルの2、3軒隣のビルに繋がっているので雨の日だった事もあり助かりました。
Bodde här 1 natt i maj 2023
Svar från Priya 22 maj 2023
Dear Valued Guest, It is great to hear that you had a wonderful stay with us! Thank you for taking the time to review our hotel! Please stay in touch with us and we look forward to welcoming you again in the near future! We hope you will come back and visit us soon! Warm regards, The Lofts Team

8/10 Bra

Kwok

Gillade: Renlighet och boendets skick och faciliteter
kitchenware are not enough... carpet looks like a bit dirty.
Bodde här 1 natt i maj 2023
Svar från The Lofts Team 16 maj 2023
Dear Valued Guest,Thank you so much for your feedback. All feedback is used in assisting us to improve future guests’ experiences through your observations. There are a number of issues raised in your feedback that will help us improve as a property. I have passed on your recommendations and feedback to the relevant department heads to address. Warm Regards,The Lofts Team

8/10 Bra

Weijia

Reste med familjen
Gillade: Renlighet
Good location
Bodde här 2 nätter i maj 2023
Svar från Priya 17 maj 2023
Dear Valued Guest, It is great to hear that you were able to take advantage of our central location and explored the town. Take care and I hope to welcome you back in the near future. Warm regards, The Lofts Team

8/10 Bra

Maria

Gillade: Renlighet och boendets skick och faciliteter
Staff were all friendly n wonderful
Bodde här 2 nätter i maj 2023
Svar från The Lofts Team 16 maj 2023
Dear Valued Guest,It is great to hear that you had a first class stay with us! Thank you for taking the time to review our hotel! Please stay in touch with us and we look forward to welcoming you again in the near future!We hope you will come back and visit us soon! Warm regards,The Lofts Team

6/10 Okej

Dianne

Reste med sin partner
Gillade: Renlighet
very welcoming very comfortable bed very warm on our arrival bathroom needs upgraded housekeeping: used towels etc need to be removed not left on the floor where we left them ,rubbish removed daily, TV needs to be seriously looked into
Bodde här 3 nätter i april 2023
Svar från The Lofts Team 17 maj 2023
Dear Valued Guest,Thank you so much for your feedback. All feedback is used in assisting us to improve future guests’ experiences through your observations. There are a number of issues raised in your feedback that will help us improve as a property. I have passed on your recommendations and feedback to the relevant department heads to address. Warm Regards,The Lofts Team

10/10 Fantastiskt

Shannon

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Awesome location, great facilities and staff were lovely :)
Svar från The Lofts Team 17 maj 2023
Dear Valued Guest,It is great to hear that you had a first class stay with us! Thank you for taking the time to review our hotel! Please stay in touch with us and we look forward to welcoming you again in the near future!We hope you will come back and visit us soon! Warm regards,The Lofts Team

6/10 Okej

Pam

Great location
Apartment rather tired and in need of revamp but was in great location close proximity to town centre Room was comfortable with good heat pump and kitchenette Unfortunately due to age of building room was very noisy with floorboards creaking and sound of noise on stairs to “loft” in both apartment and next door every time someone walked in them was disturbing Staff were accommodating with early check in and luggage storage after check out
Bodde här 2 nätter i mars 2023
Svar från The Lofts Team 17 maj 2023
Dear Valued Guest,Thank you so much for your feedback. All feedback is used in assisting us to improve future guests’ experiences through your observations. There are a number of issues raised in your feedback that will help us improve as a property. I have passed on your recommendations and feedback to the relevant department heads to address. Warm Regards,The Lofts Team

8/10 Bra

Verifierad resenär

Gillade: Renlighet och rummets bekvämlighet
Location location
Fabulous location right in the centre of Queenstown. No hills to climb, shops directly across the road. We could pop in and out of our accomodation whenever we wanted a break or to take back parcels and go out again. Bus just down the road straight to airport. Warm rooms, large and spacious. Electric blankets too. Excellent towels. Couldn’t open our curtains during the day as workers could see straight in. Could do with a privacy screen outside.
Bodde här 5 nätter i mars 2023
Svar från The Lofts Team 17 maj 2023
Dear Valued Guest,It is great to hear that you had a first class stay with us! Thank you for taking the time to review our hotel! Please stay in touch with us and we look forward to welcoming you again in the near future!We hope you will come back and visit us soon! Warm regards,The Lofts Team

8/10 Bra

Leola

Bodde här 1 natt i mars 2023
Svar från The Lofts Team 17 maj 2023
Dear Valued Guest,It is great to hear that you had a first class stay with us! Thank you for taking the time to review our hotel! Please stay in touch with us and we look forward to welcoming you again in the near future!We hope you will come back and visit us soon! Warm regards,The Lofts Team

8/10 Bra

Misato

Gillade: Renlighet
Easy access to bus stops and the city center. I had a comfortable stay because the bathroom and kitchen were clean.
Bodde här 2 nätter i mars 2023
Svar från The Lofts Team 17 maj 2023
Dear Valued Guest,It is great to hear that you had a first class stay with us! Thank you for taking the time to review our hotel! Please stay in touch with us and we look forward to welcoming you again in the near future!We hope you will come back and visit us soon! Warm regards,The Lofts Team

10/10 Fantastiskt

claudia

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Mitten in Queenstown direkt an der Hauptstraße gelegen ist es ein kleines Wunder, dass die Apartments trotzdem eine Oase der Ruhe sind. Super ausgestattet, modernes Bad, bequemes Bett, Küche mit vielen Kleinigkeiten. Und dabei bist du in einer Minute mitten im Getümmel an der Marina. Sensationell. Kann ich nur empfehlen!!
Bodde här 2 nätter i februari 2023
Svar från Manoj 10 mars 2023
Thanks for your valuable comments

10/10 Fantastiskt

Yumi

Bodde här 2 nätter i februari 2023
Svar från The Lofts Team 17 maj 2023
Dear Valued Guest,It is great to hear that you had a first class stay with us! Thank you for taking the time to review our hotel! Please stay in touch with us and we look forward to welcoming you again in the near future!We hope you will come back and visit us soon! Warm regards,The Lofts Team

10/10 Fantastiskt

Mike

Reste i grupp, Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Fantastic place to stay. Very comfortable and great location right on the lake
Bodde här 1 natt i februari 2023
Svar från Manoj 10 mars 2023
Thanks for your lovely stay and the feedback.