Minibar, värdeförvaringsskåp på rummet och skrivbord

Recensioner av Wellton Riga Hotel & SPA

4.5 out of 5
Wellton Riga Hotel & SPA
Valnu street 49, Riga

Recensioner

8,4

Väldigt bra

10 - Fantastiskt i betyg. 415 av 1002 recensioner" "
8 - Bra i betyg. 433 av 1002 recensioner" "
6 - Okej i betyg. 102 av 1002 recensioner" "
4 - Dåligt i betyg. 34 av 1002 recensioner" "
2 - Väldigt dåligt i betyg. 18 av 1002 recensioner" "

8,8/10

Renlighet

8,6/10

Personal och service

8,2/10

Bekvämligheter

8,6/10

Boendets skick och faciliteter

8,4/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Mehran

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Thanks for good service.
Bodde här 2 nätter i mars 2024
Svar från Megija Blūmane Reception team 4 mars 2024
Dear guest,Thank you very much for your perfect rating and kind words! We are delighted to hear that you experienced good service during your stay with us. Providing a positive and memorable experience for our guests is our top priority.We appreciate your feedback and look forward to welcoming you back for another excellent stay in the future. If there is anything specific you loved about your visit or anything we can do to make your next stay even better, please let us know.Best regards,

8/10 Bra

Caroline

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från Jekaterina Smirnova Reception Team 24 dec. 2023
Dear Caroline!Thank you for taking the time to share your positive feedback. We're delighted that you liked our Wellton Riga Hotel & Spa!

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2023
Svar från Jekaterina Smirnova Reception Team 21 dec. 2023
Dear Anonymous!Thank you for taking the time to share your positive feedback. We're delighted that you liked our Wellton Riga Hotel & Spa!Warm Regards,

10/10 Fantastiskt

Anders

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i december 2023
Svar från Jekaterina Smirnova Reception Team 21 dec. 2023
Dear Anders!Thank you for sharing your positive impressions! We're delighted to learn that your experience at Wellton Riga Hotel & Spa was enjoyable. Your satisfaction is our priority, and we appreciate your feedback. If there are specific highlights from your stay or any suggestions you'd like to offer, please feel free to let us know. We look forward to welcoming you back for another pleasant stay.Warm Regards

8/10 Bra

Gunnar

Affärsresenär
Bodde här 3 nätter i december 2023
Svar från Jekaterina Smirnova Reception Team 21 dec. 2023
Dear Gunnar!Thank you for sharing your positive impressions! We're delighted to learn that your experience at Wellton Riga Hotel & Spa was enjoyable. Your satisfaction is our priority, and we appreciate your feedback. If there are specific highlights from your stay or any suggestions you'd like to offer, please feel free to let us know. We look forward to welcoming you back for another pleasant stay.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i november 2023
Svar från Jekaterina Smirnova Reception Team 21 dec. 2023
Dear Anonymous!Thank you for taking the time to share your positive feedback. We're delighted that you liked our Wellton Riga Hotel & Spa!Warm Regards,

10/10 Fantastiskt

Anna

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i november 2023
Svar från Megija Blūmane, Reception Team 22 nov. 2023
Dear Anna,Thank you for the stellar review and the perfect score of 10 out of 10! We're thrilled to know that your experience exceeded expectations. It was a pleasure having you as our guest, and we look forward to welcoming you back for another exceptional stay in the future.Warm regards,

8/10 Bra

Marie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i november 2023
Svar från Megija Blūmane, Reception Team 22 nov. 2023
Dear Marie,Thank you for taking the time to share your feedback and for giving us a 4 out of 5 rating! We're delighted that you had a positive experience during your stay. If there are specific areas where we can enhance your experience and earn that extra star, please let us know. We appreciate your valuable input and hope to welcome you back for an even better stay in the future.Warm regards,

8/10 Bra

Lisa

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i november 2023
Svar från Alina Volkova, Reception Team 20 nov. 2023
Dear Lisa!Thank you for taking the time to share your feedback with us. We're thrilled to hear that you enjoyed your stay and appreciate your rating of 8 out of 10.We genuinely value your feedback and look forward to welcoming you back in the future, with the aim of exceeding your expectations. Thank you again for choosing Wellton Riga Hotel & SPA!With kind regards,Alina Volkova,Reception Team

10/10 Fantastiskt

Anna

Bodde här 5 nätter i november 2023
Svar från Ēriks Bolūds, Reception Team 12 nov. 2023
Dear Anna,Thank you so much for rating us 10 out of 10! We're thrilled to hear that you had a fantastic experience at Wellton Rīga Hotel & SPA. If there's anything specific you loved about your stay, please feel free to share. We look forward to welcoming you back in the future.Warm regards,Ēriks BolūdsReception TeamWellton Rīga Hotel & SPA

10/10 Fantastiskt

Daniela

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Mycket nöjda!
Mycket bra bemötande i receptionen, enkel incheckning. Rent och fräscht på hotellrummet, mycket god standard även för oss som kan vara lite ”petiga”. Sängarna var något hårda men inte farligt, vi sov gott ändå de nätter vi var där! Riktigt bra frukost, fräscht och fint och allt man kan önska fanns. Bra kaffe! Allt som allt mycket nöjda!
Bodde här 2 nätter i november 2023
Svar från Ēriks Bolūds, Reception Team 7 nov. 2023
Dear Daniela,Thank you for your kind review of Wellton Rīga Hotel & SPA. We're thrilled to hear that you had a very good experience during your stay, from the reception to the hotel room, and the breakfast. We're delighted that you were satisfied with your stay, and we look forward to welcoming you back in the future.Warm regards,Ēriks BolūdsReception TeamWellton Rīga Hotel & SPA

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Rekommenderas
Mycket bra läge och tillmötesgående personal. Bra rum med bekväm säng. Frukosten ok, men ena morgon kö för att få bord, den varma maten var inte så varm. Ont om tider till behandling.
Bodde här 2 nätter i oktober 2023
Svar från Alina Volkova, Reception Team 5 nov. 2023
Dear Anonymous!Thank you for choosing us!We appreciate your positive comments on our location and staff, as well as your feedback on the room and breakfast. We apologize for the inconvenience during breakfast and the appointment availability. Your feedback is valuable, and we will work to improve these aspects. Thank you for sharing your thoughts with us.With kind regards,Alina Volkova,Reception Team

6/10 Okej

Verifierad resenär

Reste med familjen
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Utmärkt läge nära det intressanta
Mycket bra läge nära marknaden, barer, restauranger och shopping. Nära bussen från flygplatsen. Tyvärr väldigt mycket liv från gatan utanför så svårt att sova. Även om de bara städar på begäran pga miljöskäl hade det varit bra att fylla på toalettartiklar. När vi bad om det kom det ej, fick be två gånger. Trevligt bemötande i stort. SPA behandling var bra men för kallt i poolerna i själva SPAt och för mycket folk. Något konstigt skum i poolerna som när det var bubblor sved i ögonen.
Bodde här 3 nätter i oktober 2023
Svar från Alina Volkova, Reception Team 31 okt. 2023
Dear Anonymous!Thank you for sharing your feedback about your recent stay with us. We're thrilled to hear that you enjoyed our convenient location near the market, bars, restaurants, and shopping, as well as the accessibility of the airport bus. However, we apologize for the street noise that disrupted your sleep and any inconvenience regarding the toiletries. Your feedback is valuable to us, and we'll work on improving these aspects. We're pleased to hear that you had a pleasant experience with our staff and that you found the SPA treatment enjoyable, although we're sorry to hear about the issues with the pool temperature and the foam. We'll certainly look into these concerns to enhance the overall experience for our guests. We hope to have the opportunity to welcome you again in the future and provide an even better stay. Thank you for choosing us.With best regards,Alina Volkova,Reception Team

6/10 Okej

Verifierad resenär

Bodde här 3 nätter i oktober 2023
Svar från Alina Volkova, Reception Team 27 okt. 2023
Dear anonymous!Thank you for your rating. We appreciate your feedback, and we're always striving to improve our services. If you have any specific suggestions or comments on how we can make your experience even better next time, please don't hesitate to share. We value your input and hope to exceed your expectations in the future.With kind regards,Alina Volkova,Reception Team

8/10 Bra

Jens

Reste i grupp
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bra läge i Riga
Bodde på detta hotell tre nätter i oktober. Överlag nöjda med rummen och med de gemensamma utrymmena. Läget på hotellet var toppen. Nära till stan samt bussförbindelse till flygplatsen. Frukosten höll inte så hög nivå men helt ok. Spa-delen var fin med bastu och bad. Lite låg temp i bubbelbadet möjligtvis. Lite brister i service då rummet var felmöblerat mot vad som önskats. Saknades också vattenflaskor samt morgonrock och tofflor. Kan ändå rekommendera att ni här.
Bodde här 3 nätter i oktober 2023
Svar från Alina Volkova, Reception team 17 okt. 2023
Dear Jens,Thank you for choosing to stay at our hotel and for taking the time to share your experience.We're pleased to hear that you were satisfied with the rooms and common areas, and that you found the hotel's location to be convenient, offering easy access to the town and bus connections to the airport. We appreciate your feedback regarding breakfast, and we'll strive to further enhance its quality.It's great to know that you enjoyed the spa facilities, including the sauna and bath, although we apologize for any inconvenience related to the hot tub temperature and room furnishings. Your comments will help us improve our services and ensure a more tailored experience for our guests.Thank you for recommending our hotel, and we look forward to welcoming you back in the future for an even better stay.With best regards,Alina Volkova,Reception team

8/10 Bra

Ching-Min

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
good and cozy breakfast buffet!
Bodde här 1 natt i oktober 2023
Svar från Reception 11 okt. 2023
Dear guest,Thank you for your enthusiastic review of our breakfast! We are delighted that you enjoyed our cozy and delicious breakfast offerings at our hotel.Our chefs put in their utmost effort to provide a variety of dishes and cater to different tastes of our guests. We aim to create an atmosphere of comfort and coziness, ensuring every guest leaves satisfied and energized for the day ahead.We hope there will be many more pleasant moments for you here at our hotel, and we look forward to welcoming you back.Best regards,Georgijs MomotsReception Team

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i september 2023
Svar från Reception 20 sep. 2023
Dear Anonymous,We would like to express our sincere gratitude for your high rating you gave to our hotel. We are delighted that your stay with us was pleasant and comfortable.We make every effort to provide outstanding service and create unforgettable experiences for our guests.If you have any additional comments or suggestions, please do not hesitate to share them with us. We are always striving to improve our service and meet the needs of our guests.We look forward to welcoming you back to our hotel on your next visit, and we hope to exceed your expectations even further.Best regards,Momots GeorgijsReception Team

2/10 Väldigt dåligt

Jolanta

Gillade inte: Renlighet och personal och service
Min son fick skabb efter vistelsen på hotellet. Personalen i receptionen har varit mycket trevliga men dom som städar såg väldigt trötta ut. Det var tyvärr ingen bra upplevelse.
Bodde här 2 nätter i augusti 2023
Svar från Alisa Plasunova, Reception Team 18 sep. 2023
Dear Jolanta,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We are deeply concerned about the health issue your son experienced, and we take this matter very seriously.We sincerely apologize for any discomfort your son endured during or after your stay. The safety and well-being of our guests are our top priorities, and we will conduct a thorough investigation into this matter to ensure that all necessary precautions and measures are taken.Regarding your comment about our reception staff, we appreciate your kind words. They are dedicated to providing the best service possible, even in challenging situations. However, we are disheartened to hear that you found our cleaners to be tired. Rest assured, we will address this with our housekeeping team to ensure that our staff members are well-rested and able to perform their duties effectively.Your feedback is invaluable to us as we continuously work to improve our services and maintain the highest standards of cleanliness and guest safety. We hope that you may consider staying with us again in the future, giving us the opportunity to provide you with a much more positive experience.If there are any additional details you would like to share or if you have any further concerns, please feel free to reach out to us directly. We are here to assist you in any way we can.Once again, we apologize for the issues you encountered, and we appreciate your feedback.Sincerely, Alisa Plasunova, Reception Team

8/10 Bra

Ann-Charlotte

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Fint hotell. Lite ljud från spårvagnen utanför men inget som störde. Bra läge på hotellet i gamla stan.
Bodde här 3 nätter i augusti 2023
Svar från Aleksa Ārmane, Reception team 20 aug. 2023
Dear Ann-Charlotte,Thank you for choosing Wellton Riga Hotel & SPA!We are glad that you enjoyed your stay here! We appreciate your feedback about the noise from the tram outside. It's great to hear that it hasn't been too disruptive for you. We also take pride in our hotel's prime location in the old town. We hope to welcome you again in Wellton hotels!Best regards,

8/10 Bra

Anna

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bra läge men obekväma sängar
Vi bokade ett rum med spa-access. Hotellet har utmärkt läge med närhet till busstation, tågstation, gamla stan och Stockmann. Trevlig personal och stort frukostutbud med ett glas bubbel till. Det som var mindre bra var spa-avdelningen som endast bestod av 2 bubbelpooler och 2 bastun (en ångbastu och en torrbastu utan löylyä), man behövde boka tid varje gång innan besök, troligen pga att det är så litet. Det fanns inget schampo eller balsam på spaet, endast en body-hand-hair-tvål i pumpflaska. På hotellrummet fanns samma flaska i miniformat tillsammans med en liten balsamflaska. Hotellrummet saknade badrockar och nycklarna till skåpen i spaet passade till alla skåp. Sängarna på rummet var stenhårda och saknade bäddmadrass, fjädringen skavde ända in i ryggen. Det var också ganska lyhört mot gatan vilket gjorde att det var svårt att sova. Tack vare läget hade jag kunnat bo här igen (om det fanns bekvämare sängar) men jag hade nog skippat att boka tillgång till spa och kanske besökt ett annat spa i Riga om jag hade velat ha en riktig spa-upplevelse.
Bodde här 4 nätter i augusti 2023
Svar från Aleksa Ārmane, Reception team 14 aug. 2023
Dear Anna,We thank you that you have chosen Wellton Riga Hotel&Spa for your stay in Riga!Thank you for taking the time to share your feedback about your recent stay at our hotel. We truly appreciate your comments and want to ensure that we address both the positive aspects and the areas where we fell short.We're delighted to hear that you found our hotel's location excellent, our staff friendly, and enjoyed our wide selection of breakfast options. We do apologize for any inconvenience you experienced in relation to the spa department. We're sorry to hear that the comfort of our beds did not meet your expectations. We understand the importance of a good night's sleep, and your feedback about the mattress firmness and the lack of mattress pads will be shared with our management team to explore possible improvements.Additionally, we apologize for any noise disturbances that affected your sleep. Your feedback is incredibly valuable as it helps us identify areas where we can improve. We hope that, despite these issues, you will give us a chance to welcome you in our Wellton Hotels again!Best regards,

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i augusti 2023
Svar från Best wishes, Alisa Plasunova, Reception Team 24 aug. 2023
Dear guest,We are absolutely delighted to receive your fantastic rating of 10 out of 10 for your recent stay at our hotel.Your perfect score truly brightens our day and serves as a wonderful affirmation that our efforts to provide exceptional service are being appreciated. It's our goal to create memorable experiences for our guests, and we're thrilled to know that we succeeded in doing so for you.Thank you for choosing our hotel, and we look forward to the privilege of hosting you again whenever your travels bring you our way.

8/10 Bra

Malin

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i augusti 2023
Svar från Aleksa Ārmane, Reception team 24 aug. 2023
Dear Malin,Thank you for choosing Wellton Riga Hotel & SPA!Your rating of 8 out of 10 is valued feedback that helps us understand how we're doing and identify areas for improvement. While we're glad to see that you had a positive overall experience, we would love to gather more insight into your thoughts and observations to enhance our services even further.If you could spare a moment to share more details about your stay, it would be immensely helpful. Your specific feedback allows us to address any concerns and ensure that your future visits are nothing short of exceptional.We look forward to the opportunity to welcome you back and provide you with an even better stay next time.Best regards,

8/10 Bra

Mikael

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Trevligt modernt hotell, centralt å bra
Trevligt hotell med bra frukost, fina rum och ett spa. Fantastisk utsikt på våning 8, med takkupor i rummet - mycket trevligt rum! Spa-avdelningen var mycket trevlig, prisvärd och avkopplande. Lite överraskande så var det saltvatten :) Enda negativa var room service. De stängde room service (restaurang) tidigt på en söndag och var hemskt väder ute så var nära att inte få tag i middag. Svaret blev "kör bolt food", jag hade nog förväntat mig lite mer engagemang att vår vistelse ska vara bra än det. Kanske tipsat om ngt trevligt ställe, som kunde leverera, (kan tilläggas att enligt deras hemsida och info på rummet så skulle restaurang vara öppen).
Bodde här 3 nätter i juli 2023
Svar från Reception 2 aug. 2023
Dear Mikael,We thank you that you have chosen Wellton Riga Hotel&Spa for your stay in Riga!We are very pleased to read that You have had a wonderful stay in our hotel and the team have been of assistance in making Your stay more comfortable.We are constantly working to improve our services and hotel conditions and in this matter your opinion is very valuable for us!Looking forward to welcome you in Wellton Riga Hotel & Spa!Best Regards,Reception TeamMomots Georgijs

8/10 Bra

Kent

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra hotell ligger perfekt vid busshållplatsen.
Ett fint hotell som är lätt att nå med buss 22 från flygplatsen kostar endast 2 euro/person. Ligger bra till i gamla stan lätt att ta sig runt till alla sevärdheter. Väldigt bra frukost. Man kunde välja om man ville ha städning eller inte vilket är bra tycker jag. Vi är nöjda efter fyra nätter på detta hotell.
Bodde här 3 nätter i juli 2023
Svar från Reception 4 aug. 2023
Dear Kent,Thank you so much for taking the time to share your experience at our hotel! We are thrilled to hear that you had a pleasant stay with us and enjoyed the various aspects of our property.We take great pride in our convenient location, and it's wonderful to know that you found it easy to reach the hotel from the airport using bus 22. We believe that accessibility is crucial for our guests, and we're glad it worked well for you.It's delightful to read that you were able to explore the attractions in the old town easily from our hotel. Our team always aims to provide our guests with a comfortable and convenient experience, and we're glad you found it easy to get around.We are happy to know that you enjoyed our breakfast selection. A good breakfast is essential for starting the day on the right foot, and we strive to offer a variety of options to cater to different tastes.We understand that every guest has different preferences when it comes to room cleaning, and we're pleased that our flexible approach met your needs. Providing the choice of cleaning or not is part of our commitment to offering personalized service.Once again, we appreciate your kind words and the time you spent sharing your positive feedback. We hope to welcome you back in the future and provide you with another exceptional stay. If there's anything else you'd like to share or discuss, please feel free to reach out to us.Warmest regards,Momots GeorgijsReception Team

8/10 Bra

Josef

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i april 2023
Svar från Ēriks Bolūds, Reception Team 7 nov. 2023
Dear Josef,Thank you for your review and for choosing Wellton Rīga Hotel & SPA. We appreciate your 8 out of 10 rating. Your feedback is valuable to us in our continuous efforts to enhance our services. If there's anything specific we can improve or do better, please let us know. We hope to welcome you back for an even better experience in the future.Warm regards,Ēriks BolūdsReception TeamWellton Rīga Hotel & SPA

10/10 Fantastiskt

luiz f

Bodde här 2 nätter i februari 2023
Svar från Veronika Aleksejuka ,Reception team 20 feb. 2023
Dear Luiz!We thank you that you have chosen Wellton Riga Hotel&Spa for your stay in Riga!We are very pleased to read that You have had a wonderful stay in our hotel and the team have been of assistance in making Your stay more comfortable.We will be glad to welcome you in Wellton Hotels!

6/10 Okej

Miranda

Reste i grupp
Bodde här 3 nätter i januari 2023
Svar från Reception 19 jan. 2023
Dear Miranda!We thank you that you have chosen Wellton Riga Hotel&Spa for your stay!We are sorry if your experience was not as expected. We are constantly working to improve our services and hotel conditions. Can you please share your experience with us, so we could improve?With kind regards,Zanna SoldatenkoReception team.

6/10 Okej

Peter

Affärsresenär
Gillade: Personal och service
Gillade inte: Rummets bekvämlighet
Loud from construction, trafic and people,
Bodde här 2 nätter i december 2022
Svar från Olga Trusle 26 jan. 2023
Dear Peter, Thank you for choosing Wellton Riga Hotel&Spa for your stay in Riga and for taking the time to leave a review about our property! We are very pleased to read your kind words regarding our service and our facilities as well. We would like to say that every guest opinion is very important for us, so we can use all information we receive to improve service quality in our hotel. And we surely appreciate your comment and turning our attention to the matter commented. Thank you again for your support and we look forward to welcoming you back in the nearest future. Best regards, Olga Trusle Reception team Wellton Riga Hotel&SPA

10/10 Fantastiskt

Daniel

Bodde här 1 natt i november 2022
Svar från Olga Trusle 19 nov. 2022
Dear Daniel, We thank you that you have chosen Wellton Riga Hotel&Spa for your stay and for your review! We are very pleased to read that You have had a wonderful stay in our hotel and the team have been of assistance in making Your stay more comfortable. We will be glad to welcome you once again in Wellton Hotels! Best regards, Olga Trusle, Reception Team

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i november 2022
Svar från Olga Trusle 19 nov. 2022
Dear guest, We thank you that you have chosen Wellton Riga Hotel&Spa for your stay and for your review! We are very pleased to read that You have had a wonderful stay in our hotel and the team have been of assistance in making Your stay more comfortable. We will be glad to welcome you once again in Wellton Hotels! Best regards, Olga Trusle, Reception Team

6/10 Okej

Christian

Bodde här 1 natt i september 2022
Svar från Reception 13 sep. 2022
Dear Christian,We thank you that you have chosen Wellton Riga Hotel&Spa for your stay in Riga!We would like apologize that your stay was not as comfortable as you expected.We do hope you will give us another opportunity to welcome you in Wellton Riga Hotel&Spa as our guest.Best regards,Viktorija Krūmiņa, reception team.

6/10 Okej

max hampus

Bodde här 2 nätter i augusti 2022
Svar från Reception 13 sep. 2022
Dear Max,We thank you that you have chosen Wellton Riga Hotel&Spa for your stay in Riga!We would like apologize that your stay was not as comfortable as you expected.We hope that you will give us another chance to accommodate you in our Wellton hotels!Best regards,Viktorija Krūmiņa, reception team.

4/10 Dåligt

Mats

Gillade inte: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nära till central marknaden, dålig AC, kylskåpet var inte kallt Bra frukost
Bodde här 3 nätter i augusti 2022
Svar från Reception 13 sep. 2022
Dear Mats,We thank you that you have chosen Wellton Riga Hotel&Spa for your stay in Riga!We would like to say that every guest opinion is very important for us, so we can use all information we receive to improve service quality in our hotel. And we surely appreciate your comment and turning our attention to the matter commented. We will be glad to welcome you once again in Wellton Hotels!Best regards,Viktorija Krūmiņa, reception team.

10/10 Fantastiskt

Thomas

Bodde här 1 natt i juli 2022
Svar från Jūlija Petrova, Wellton Riga Hotel & SPA 16 juli 2022
Dear Thomas, Thank you so much for choosing our Wellton Riga Hotel & SPA! We are glad to hear that your stay at our hotel left you with positive emotions. Our friendly team with great pleasure works for you to make your stay as comfortable as possible. Thank you for sharing your experience with us! We really appreciate your comments and look forward to another opportunity to host you at our property! Best regards,

10/10 Fantastiskt

Per-Olof

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i juli 2022
Svar från Jūlija Petrova, Wellton Riga Hotel & SPA 16 juli 2022
Dear Per-Olof, Thank you so much for choosing our Wellton Riga Hotel & SPA! We are glad to hear that your stay at our hotel left you with positive emotions. Our friendly team with great pleasure works for you to make your stay as comfortable as possible. Thank you for sharing your experience with us! We really appreciate your comments and look forward to another opportunity to host you at our property! Best regards,

10/10 Fantastiskt

Johanna

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra hotell
Centralt hotell i gamla stan. Inget att klaga på egentligen 😊
Bodde här 4 nätter i maj 2022
Svar från Jūlija Petrova, reception team 26 juni 2022
Dear Johanna, Thank you so much for choosing Wellton Riga Hotel and SPA! Allow us to thank you as well for finding time to write a positive review! We are constantly working to improve our services and hotel conditions and in this matter, your opinion is very valuable for us! We will be glad to welcome you once again to Wellton Hotels! Best regards,

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i maj 2022
Svar från Jūlija Petrova, reception team 26 juni 2022
Dear guest, Thank you so much for choosing Wellton Riga Hotel and SPA! Allow us to thank you as well for finding time to write a review! We are constantly working to improve our services and hotel conditions and in this matter, your opinion is very valuable for us! We will make all needed and suggested improvements so your next stay would be 10 out of 10. We will be glad to welcome you once again to Wellton Hotels! Best regards,

6/10 Okej

Anna

Reste med sin partner
Gillade: Renlighet och personal och service
The staf was really nice, the place is clean and in good condition, but the beds were extremly hard (no bed mattresses at all) and the bathroom was a bit more unmodern than we thought it would be. The room was smaller than we got impression of of the pictures and m2 from the info on the webpage. The breakfast was not allgined with a 4star hotel, it was very poorly (but as Scandinavians we are used to much bigger breakfasts). Did not try the SPA so do not have a review about that. I would say that this is a 3 star hotel, not 4 for 4,5 as review from customer said.
Bodde här 3 nätter i maj 2022
Svar från Front Office Manager Jūlija Petrova 2 okt. 2022
Dear Anna,Thank you for choosing Wellton Riga Hotel & SPA!Please, accept our sincerest apologies for this situation!For us is very important your feedback!We kindly ask you to contact the reception desk with any type of questions, our team will do our best to make your stay as comfortable as we can.We have forwarded all the information to the responsible head of the department and they will be taken into account!We will do more training for our staff, then make our guests feel more comfortable in our hotel.We will make all needed and suggested improvements so your next stay would be 10 out of 10.We hope to welcome you again to Wellton Hotels!Best regards,

8/10 Bra

Hakan

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i april 2022
Svar från Reception 6 maj 2022
Dear Hakan! We thank you that you have chosen Wellton Riga Hotel&Spa for your stay in Riga! We are glad that you enjoyed the hotel and our services. We thank you for giving us a high score and we will keep working on to make your next stay 5 of 5! We will be glad to welcome you once again in Wellton Hotels! Best regards, Anete Štekele Reception team.

8/10 Bra

Linda

Bodde här 1 natt i april 2022
Svar från Jūlija Petrova, Wellton Riga Hotel & SPA 12 maj 2022
Dear Linda, Thank you so much for choosing our Wellton Riga Hotel & SPA! Our friendly team with great pleasure works for you to make your stay as comfortable as possible. Thank you for sharing your experience with us! We kindly ask to contact the reception desk with any type of questions, our team will do our best to make your stay as comfortable as we can. We will make all needed and suggested improvements so your next stay would be 10 out of 10. We really appreciate your comments and look forward to another opportunity to host you at our property! Best regards,

8/10 Bra

Micke

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice hotel, terrible breakfast
Nice rooms and good location. It’s overall clean. The spa is small and nothing special. The breakfast is honestly terrible. Everything is pre-made and bought and tastes thereafter. I would probably rate it as the worst hotel breakfasts I’ve ever had.
Bodde här 2 nätter i mars 2022
Svar från Reception 25 mars 2022
Dear Micke! We thank you that you have chosen Wellton Riga Hotel&Spa for your stay in Riga! Allow me to thank you as well for finding time to write a review! Thank you for sharing your experience with us and for all of your positive comments; we are trying our best to make our guest’s stay as pleasant as possible. We would like to say that every guest opinion is very important for us, so we can use all information we receive to improve service quality in our hotel. And we surely appreciate your comment and turning our attention to the matter commented. We hope that you will give us another chance to accommodate you in our Wellton hotels! Best regards, Anete Štekele Reception team.

8/10 Bra

Per

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Gästvänligt
Verkligen trevlig personal som trots alla coronabestämmelser såg till att min familj hade en trevlig vistelse och läget är superbt om man vill turista i riga
Bodde här 4 nätter i december 2021
Svar från Reception 4 jan. 2022
Dear Guest! We thank you that you have chosen Wellton Riga Hotel&Spa for your stay in Riga! Allow me to thank you as well for finding time to write a review! We are very pleased to read that You have had a wonderful stay in our hotel and the team have been of assistance in making Your stay more comfortable. We thank you for giving us a high score and we will keep working on to make your next stay 5 of 5! We will be glad to welcome you once again in Wellton Hotels! Best regards, Wellton Riga Hotel & Spa Reception Team Anete Štekele

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i december 2021
Svar från Reception 19 dec. 2021
Dear Guest! We thank you that you have chosen Wellton Riga Hotel&Spa for your stay in Riga! We are very pleased to read that You have had a wonderful stay in our hotel. Thank you again for your support and we look forward to welcoming you back in the nearest future. Best regards, Reception team Anete Štekele.

8/10 Bra

Johan

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2021
Svar från Reception 2 nov. 2021
Dear Johan! We thank you that you have chosen Wellton Riga Hotel&Spa for your stay in Riga! Allow me to thank you as well for finding time to write a review! We thank you for giving us a high score and we will keep working on to make your next stay 5 of 5! We will be glad to welcome you once again in Wellton Riga Hotel&Spa! Best regards, Wellton Riga Hotel&Spa Reception team Anete Štekele.

8/10 Bra

Ola

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2021
Svar från Wellton Riga Hotel & SPA 5 nov. 2021
Dear Ola, Thank you for choosing Wellton Riga Hotel&SPA! Thank you for giving us a high score, we will keep working to improve the quality of our services. Our guest's satisfaction and comfort are the main priority. Best regards, Jūlija Petrova reception team Wellton Riga Hotel&SPA

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bra hotell
Superfint hotell. Vi bodde i ett fräscht rum och var mycket nöjda.
Bodde här 1 natt i september 2021
Svar från Wellton Riga Hotel & SPA 5 nov. 2021
Dear guest, Thank you so much for choosing our Wellton Riga Hotel & SPA! We are glad to hear that your stay at our hotel left you with positive emotions. Our friendly team with great pleasure works for you to make your stay as comfortable as possible. We will be glad to welcome you again to our hotel! Thank you for sharing your experience with us! Best regards, Jūlija Petrova reception team Wellton Riga Hotel & SPA

8/10 Bra

Gabriella

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Helt ok
Hotellet har en bra placering, nära till bussterminalen, tågstation samt gamla stan. Nära caféer, restauranger, sevärdheter i gamla stan. Hotellet behöver fräschas upp lite, litet rum (Twin Room) om man har stora väskor, badrummet var väldigt litet (fanns inte mycket rum till att ta på sig utan att man slog i dörren eller vasken), personalen var trevlig, ljusa rum med stora fönster, frukosten var stor och varierande, testade aldrig SPA:ET men det luktade klor runt receptionen samt i trappan, udda konst på väggarna. Helt ok hotell. Läget är super men det tål att fräschas upp.
Bodde här 1 natt i september 2021
Svar från Wellton Riga Hotel & SPA 5 nov. 2021
Dear Gabriella, Thank you for choosing Wellton Riga Hotel & SPA! We are constantly working to improve our services and hotel conditions and in this matter, your opinion is very valuable for us! We would like to apologize that your stay was not as comfortable as you expected. We really appreciate your comments and look forward to another opportunity to host you at our property! Best regards, Jūlija Petrova reception team Wellton Riga Hotel & SPA

10/10 Fantastiskt

Andreas

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Rekommenderas
Trevligt och fräscht hotell. Modernt och rent. Ligger centralt och nära till många sevärdheter. Helt ok frukost.
Bodde här 3 nätter i september 2021
Svar från FrontOfficeManager Anastasia 26 sep. 2021
Dear Andreas, We thank you that you have chosen Wellton Riga Hotel & Spa for your stay in Riga! We would like to thank you for all the positive comments about our property - we are glad that you liked the hotel and our services and found our location suited to your needs. We have shared your compliments to the team and I am sure it will serve as a great encouragement to all of us to continue to deliver service excellence to our guests. Hope to see you next time in our hotel! Best regards, Anastasia Kuleshova Front Office Manager

8/10 Bra

gerd

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i augusti 2021
Svar från FrontOfficeManager Anastasia 26 sep. 2021
Dear gerd, We thank you that you have chosen Wellton Riga Hotel & Spa for your stay in Riga! We thank you for giving us a high score and we will keep working on making your next stay10 of 10! Best regards, Anastasia Kuleshova Front Office Manager

10/10 Fantastiskt

Patrik

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra hotell med centralt läge
Ett toppenhotell med bra spa avdelning (lite litet kanske). Helt ok frukost, saknade pannkakor och att de inte gör en omelett.
Bodde här 4 nätter i mars 2020