Utomhuspool, parasoller och solstolar

Recensioner av Windsor Excelsior Copacabana

4 out of 5
Windsor Excelsior Copacabana
Avenida Atlantica 1800, Copacabana, Rio de Janeiro, RJ

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 601 av 1004 recensioner" "
8 - Bra i betyg. 272 av 1004 recensioner" "
6 - Okej i betyg. 80 av 1004 recensioner" "
4 - Dåligt i betyg. 33 av 1004 recensioner" "
2 - Väldigt dåligt i betyg. 18 av 1004 recensioner" "

9,0/10

Renlighet

9,0/10

Personal och service

8,4/10

Bekvämligheter

8,6/10

Boendets skick och faciliteter

8,6/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Morgan

Gillade: Renlighet och personal och service
T
Bodde här 4 nätter i april 2024
Svar från Charles Agostinho 22 apr. 2024
Dear Morgan,Thank you for choosing the Windsor Excelsior Hotel for staying in Rio.We are happy that our services have pleased you.We hope you kept good memories here.Greetings,Charles AgostinhoHospitality Manager

6/10 Okej

Anton

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Bodde här 9 nätter i juli 2023
Svar från Charles Agostinho 26 juli 2023
Dear Anton,Thank you very much for your time to leave us a comment about Windsor Excelsior Hotel. I am glad that your stay with us was enjoyable.We look forward to seeing you again.Regards,Charles AgostinhoHospitality Manager

8/10 Bra

Marek

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bra hotell på Copacabana
Bra hotell för området, underbar takterrass med pool, litet gym och servering. Rummen var rymliga och god standard. Bra frukos Mycket, nästan skrattretande, långsam checkin/checkout. Maten på terrassen ä undermålig, håll er till french fries om ni måste...
Bodde här 7 nätter i december 2019
Svar från Charles Agostinho 13 jan. 2020
Dear Marek, Thank you for your choice of hotel to stay in Rio de Janeiro. We appreciate your compliments to our staff and hotel location. We understand your comment on the pool bar menu as a suggestion for improvement, although we need to inform you that there is much more than chips on the menu. Happy New Year. Kindly, Charles Agostinho Hosting Manager

10/10 Fantastiskt

Annika

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i juli 2019
Svar från Charles Agostinho 14 juli 2019
Dear Annika, thank you for your feedback about Windsor Excelsior Hotel. Sincerely, Charles Agostinho - Hospitality Manager.

8/10 Bra

Anders

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra vid Copacabana
Bra hotell nära stranden. Mycket bra frukostbufe. Lätt med wi-fi uppkoppling. Snabb incheckning.
Bodde här 1 natt i februari 2019
Svar från Charles Agostinho 12 mars 2019
Dear Anders, Thank you very much for your time to leave us a comment about Windsor Excelsior Hotel. I am glad that your stay with us was enjoyable. We look forward to seeing you again. Regards, Charles Agostinho Hospitality Manager

8/10 Bra

Parastou

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 7 nätter i mars 2019
Svar från Charles Agostinho 10 mars 2019
Dear Parastou, We appreciate your kind comments on our hotel, services and staff. We hope you have kept good memories of your days with us. We hope to see you again. Kindly, Charles Agostinho Hospitality Manager

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i januari 2019
Svar från Charles Agostinho 10 feb. 2019
Dear guest, thank you very much for your feedback about Windsor Excelsior Hotel. Sincerely, Charles Agostinho - Hospitality Manager.

6/10 Okej

Michael

Gillade: Renlighet, personal och service och rummets bekvämlighet
Gillade inte: Boendets skick och faciliteter
Slow checkin
Good location but very slow checkin, slow checkout and slow elevators.
Bodde här 1 natt i januari 2019
Svar från Charles Agostinho 30 jan. 2019
Dear Mr. Michael, Thank you for choosing the Windsor Excelsior Hotel for staying in Rio. We will try to be a bit faster next time. Kindly, Charles Agostinho Hospitality Manager

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service och rummets bekvämlighet
Bra frukost
Bra frukost och fantastiskt läge precis vid stranden.
Bodde här 8 nätter i oktober 2018
Svar från Charles Agostinho 22 okt. 2018
Dear guest, We appreciate your kind comments on our hotel, services and staff. We hope you have kept good memories of your days with us. We hope to see you again. Kindly, Charles Agostinho Hospitality Manager

8/10 Bra

Tomas

Gillade: Renlighet, personal och service och rummets bekvämlighet
Bra läge på Copacabana, men börjar bli slitet, Bra wi-fi och frukost!. Prisvärt!
Bodde här 3 nätter i oktober 2018
Svar från Charles Agostinho 12 okt. 2018
Dear Tomas, thank you very much for your feedback about Windsor Excelsior Hotel. Sincerely, Charles Agostinho, Hospitality Manager.

10/10 Fantastiskt

Karl

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great location and service
Great location and service
Bodde här 3 nätter i september 2018
Svar från Charles Agostinho 2 okt. 2018
Dear Karl, We appreciate your kind comments on our hotel, services and staff. We hope you have kept good memories of your days with us. We hope to see you again. Kindly, Charles Agostinho Hospitality Manager

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i september 2018
Svar från Charles Agostinho 2 okt. 2018
Dear guest, We appreciate your kind comments on our hotel, services and staff. We hope you have kept good memories of your days with us. We hope to see you again. Kindly, Charles Agostinho Hospitality Manager

10/10 Fantastiskt

Maria

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great place to stay, nice staff, clean, great location! Recommended!
Bodde här 2 nätter i maj 2024
Svar från Thiago Jacob 7 maj 2024
Dear Maria,We appreciate you taking the time to leave us a comment about the Windsor Excelsior Hotel. We are delighted that you enjoyed your stay with us. We hope to see you again soon.Best regards,Thiago Jacob

10/10 Fantastiskt

sophie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Tout etait parfait!
Bodde här 2 nätter i april 2024
Svar från Thiago Jacob 7 maj 2024
Chere Sophia,Nous vous remercions d'avoir pris le temps de nous laisser un commentaire sur l'Hôtel Windsor Excelsior. Nous sommes ravis que notre hôtel vous ait plu. Nous espérons vous revoir plus souvent.Cordialement,Thiago Jacob

10/10 Fantastiskt

Rosaura

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Muy buen servicio. Muy buenas recomendaciones de restaurantes y tours. Amabilidad, Muy rica la comida y variedad. Volveré sin dudar!
Bodde här 2 nätter i april 2024
Svar från Charles Agostinho 22 apr. 2024
Estimada Rosaura,Gracias por elegir el Windsor Excelsior Hotel para alojarse en Rio.Nos pusimos felices que nuestros servicios hayan gustado. Especialmente feliz por su elogio a nuestro personal. Esperamos que haya guardado buenos recuerdos de nuestra ciudad.Saludos cordiales,Charles AgostinhoGerente de Hospedaje

6/10 Okej

Shreya

Reste med familjen
Gillade: Personal och service och boendets skick och faciliteter
We booked the executive suite for our stay but noticed that the bathroom was still dirty when we checked in. Our housekeeper moved our shoes to a cabinet but no one including future housekeepers could find them. Upon check out we asked them to do a room check twice and both times were told our shoes were missing until we insisted on checking ourselves and found a hidden cabinet door and looked. Overall the service could be way better for the price we paid and the hotel looks very outdated which is why we will not be staying here again.
Bodde här 3 nätter i april 2024
Svar från Charles Agostinho 22 apr. 2024
Dear Shreya,Thank you for choosing the Windsor Excelsior Hotel for staying in Rio.We are sorry for the inconvenience caused by the professional who stored the shoes in the closet without informing you about it. We understand that this is not a standard procedure and have already reoriented the employee.We hope you kept good memories in Rio.Greetings,Charles AgostinhoHospitality Manager

2/10 Väldigt dåligt

Alyssa

Reste i grupp, Reste med familjen, Reste med sin partner
Gillade: Renlighet
Gillade inte: Personal och service och boendets skick och faciliteter
I had a terrible experience here. The staff was friendly until they weren’t. The first day or two was great. The room was clean despite being a bit outdated and the pool area was very nice. I enjoyed being close to the beach and near major sites. One evening, the tv fell off of the wall and onto the floor ON ITS OWN. When alerting the staff, they sent up a very rude manager that accused us of throwing it to the floor. My partner and I travel frequently and have NEVER experienced such rudeness and disrespect. The manager asked how it happened and I in turn was asking him how this could’ve happened since I didn’t mount the tv myself and didn’t even touch the tv once. All tv programs were in Portuguese, which I don’t speak. I had no reason to use or touch the tv. He then left and came back up with a cc machine demanding payment for the tv and refused to discuss the matter further until we had no choice but to pay $350. I was absolutely floored at the interaction and was VERY disappointed. I would NOT recommend and would NOT return to any hotel with the Windsor logo.
Bodde här 3 nätter i april 2024
Svar från Heitor Cruz 22 apr. 2024
Dear Mrs. Alyssa,We thank you for choosing our Windsor Excelsior Hotel and for the possibility of receiving your comments, which we value and respect very much.We are happy that our rooftop area and our seafront location met your expectations.Regarding the TV, I personally went to your room to understand what might have happened, since we have never had a record of this nature in our hotel. As I personally showed, the TV support was intact, with no possibility of it having come loose.It is worth remembering that immediately after my explanation, Mr. Juan Fonseca said he would pay for the damage, so I had to go downstairs to get the credit card machine and charge it.It is also important to highlight that our TVs have channels in other languages, such as CNN INTERNACIONAL and SPANISH, TV5 MONDE, RTP.Certain of your understanding, we thank you for your preference and are available to answer any further questions.

8/10 Bra

cesar

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i april 2024
Svar från Charles Agostinho 17 apr. 2024
Prezado Cesar,Agradecemos pelo seu tempo em nos deixar um comentário sobre o Windsor Excelsior Hotel. Ficamos felizes que nosso hotel tenha sido do seu agrado.Esperamos revê-los mais vezes.Atenciosamente,Charles AgostinhoGerente de Hospedagem

10/10 Fantastiskt

Bev

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Convenient location across from the beach. Some decent food options. Staff were kind and helpful. The rooms are a bit outdated but overall clean and comfortable. We enjoyed our stay.
Bodde här 3 nätter i april 2024
Svar från Charles Agostinho 14 apr. 2024
Dear Bev,We appreciate your kind comments on our hotel, services and staff. We hope you have kept good memories of your days with us.We look forward to seeing you again.Kindly,Charles AgostinhoHospitality Manager

8/10 Bra

ALFIE

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent location.
Bodde här 3 nätter i februari 2024
Svar från Charles Agostinho 10 apr. 2024
Dear Alfie,Thank you very much for your time to leave us a comment about Windsor Excelsior Hotel. I am glad that your stay with us was enjoyable.We look forward to seeing you again.Regards,Charles AgostinhoHospitality Manager

10/10 Fantastiskt

Esan

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Breakfast was great, location was great and nice rooftop pool. Air con was a bit on the loud side.
Bodde här 5 nätter i mars 2024
Svar från Charles Agostinho 5 apr. 2024
Dear Esan,Thank you very much for your time to leave us a comment about Windsor Excelsior Hotel. I am glad that your stay with us was enjoyable.We look forward to seeing you again.Regards,Charles AgostinhoHospitality Manager

10/10 Fantastiskt

Nelson

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
The ocean view of Copacabana beach from my room window & king size bed that that I had requested when I made my reservation
Bodde här 5 nätter i mars 2024
Svar från Charles Agostinho 3 apr. 2024
Dear Nelson,Thank you very much for your time to leave us a comment about Windsor Excelsior Hotel. I am glad that your stay with us was enjoyable.We look forward to seeing you again.Regards,Charles AgostinhoHospitality Manager

10/10 Fantastiskt

Natali

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Would definitely come back to this hotel.
Bodde här 3 nätter i mars 2024
Svar från Charles Agostinho 31 mars 2024
Dear Natali,Thank you very much for your time to leave us a comment about Windsor Excelsior Hotel. I am glad that your stay with us was enjoyable.We look forward to seeing you again.Regards,Charles AgostinhoHospitality Manager

8/10 Bra

Jessica

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Unbeatable location on Copacabana Beach. Could use updating and a deep cleaning but overall an excellent value. We’d be happy to stay here again!
Bodde här 4 nätter i mars 2024
Svar från Charles Agostinho 31 mars 2024
Dear Jessica,Thank you very much for your time to leave us a comment about Windsor Excelsior Hotel. I am glad that your stay with us was enjoyable.We look forward to seeing you again.Regards,Charles AgostinhoHospitality Manager

6/10 Okej

Brandon Michael

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
*
Bodde här 5 nätter i mars 2024
Svar från Charles Agostinho 29 mars 2024
Dear Brandon Michael,Thank you very much for your time to leave us a comment about Windsor Excelsior Hotel.We look forward to seeing you again.Regards,Charles AgostinhoHospitality Manager

10/10 Fantastiskt

Marlos Henrique

Bodde här 1 natt i mars 2024
Svar från Charles Agostinho 22 mars 2024
Prezado Marlos Henrique,Agradecemos pelo seu tempo em nos deixar um comentário sobre o Windsor Excelsior Hotel. Ficamos felizes que nosso hotel tenha sido do seu agrado.Esperamos revê-los mais vezes.Atenciosamente,Charles AgostinhoGerente de Hospedagem

6/10 Okej

Kim

Gillade: Renlighet och personal och service
PROS: spacious bed with a great mattress, clean soft sheets, mini bar, great staff, excellent location CONS: no internet to the tv, extremely humid hotel and room. The AC is not powerful so my whole evening was spent in extreme humidity and I got sick from it. I would not stay there again for this reason only
Bodde här 1 natt i mars 2024
Svar från Charles Agostinho 18 mars 2024
Dear Kim,We appreciate your kind comments on our hotel, services and staff. We hope you have kept good memories of your days with us.We undertand your considerations and it's very important for us to verify where we can improve to maintain service excellence. We look forward to seeing you again.Kindly,Charles AgostinhoHospitality Manager

10/10 Fantastiskt

Joanne

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We stayed in a sea view room which was lovely
Bodde här 4 nätter i mars 2024
Svar från Charles Agostinho 16 mars 2024
Dear Joanne,Thank you very much for your time to leave us a comment about Windsor Excelsior Hotel. I am glad that your stay with us was enjoyable.We look forward to seeing you again.Regards,Charles AgostinhoHospitality Manager

4/10 Dåligt

Lisa

Reste med sin partner
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
The follow was sandy when we got there. The refrigerator was not working and we informed staff. They did nothing. We travel with insulin and most of it was ruined. I asked for it to be fixed and they literally did nothing. I asked for a price adjustment and was denied. Would never stay there again.
Bodde här 2 nätter i februari 2024
Svar från Charles Agostinho 14 mars 2024
Dear Lisa,Thank you for coming to leave your experience in staying at Windsor Excelsior Hotel. We undertand your considerations and it's very important for us to verify where we can improve to maintain service excellence. We look forwards to seeing you back in Rio.Kind regards,Charles AgostinhoHospitality Manager

6/10 Okej

Roberto

Reste med familjen, Reste med sin partner
The AC doesn’t work properly Hot room
Bodde här 2 nätter i februari 2024
Svar från Charles Agostinho 22 feb. 2024
Dear Robert,Thank you very much for your time to leave us a comment about Windsor Excelsior Hotel. We have a team to give support about the AC, but registering your information to take steps to improve this service.I hope you kept good memories of the city.Greetings,Charles AgostinhoHospitality Manager

10/10 Fantastiskt

Hamid reza

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location
Bodde här 1 natt i februari 2024
Svar från Charles Agostinho 29 mars 2024
Dear Hamid Reza,Thank you very much for your time to leave us a comment about Windsor Excelsior Hotel. I am glad that your stay with us was enjoyable.We look forward to seeing you again.Regards,Charles AgostinhoHospitality Manager

8/10 Bra

SIMON YONGQUAN

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good.
Bodde här 3 nätter i februari 2024
Svar från Charles Agostinho 2 mars 2024
Dear Simon,Thank you very much for your time to leave us a comment about Windsor Excelsior Hotel. I am glad that your stay with us was enjoyable.We look forward to seeing you again.Regards,Charles AgostinhoHospitality Manager

10/10 Fantastiskt

Oksana

wonderful staff, everyone was responsive and always came to the rescue! very happy with our holiday🙏❤️❤️❤️
Bodde här 5 nätter i februari 2024
Svar från Charles Agostinho 16 feb. 2024
Dear Oksana,We appreciate your kind comments on our hotel, services and staff. We hope you have kept good memories of your days with us.We look forward to seeing you again.Kindly,Charles AgostinhoHospitality Manager

6/10 Okej

Izzy

Gillade inte: Personal och service
I recently stayed at the Windsor Excelsor and unfortunately, my experience was far from satisfactory. The hotel’s location in Copacabana is undoubtedly great, but the service left much to be desired. Upon checking in, I encountered a frustrating situation as a staff member started attending to me but abruptly moved on to someone else, leaving me waiting for an extended period to complete the check-in process. This initial interaction set a disappointing tone for my stay. To make matters worse, the night staff exhibited a dismissive attitude towards me, making me feel unwelcome. The lack of attentiveness and professionalism from the staff members, particularly during the night shift, was a significant drawback to my overall experience. Regrettably, based on the subpar service I received during my stay, I cannot see myself choosing to spend my money at this establishment again. I hope that the management addresses these issues to ensure a more positive experience for future guests.
Bodde här 1 natt i februari 2024
Svar från Charles Agostinho 22 feb. 2024
Hello, Mr. Izzy.Thank you for choosing the Windsor Excelsior Hotel for staying in Rio.We appreciate your compliment regarding the hotel's location in the city.After learning about your comments, we verified that your check-in was carried out at a time when other guests were also being attended to. When leaving the hotel, however, for some reason that we do not understand, you tried to leave without paying your bill. For this reason, it was necessary to request your return to Reception. The check-out procedure is something very common in hotels.Certain of your understanding and that of those who read us.Best Regards,Charles AgostinhoHospitality Manager

10/10 Fantastiskt

Arlett

Reste med sin partner
Gillade: Renlighet och bekvämligheter
Our stay was very pleasant and the staff was very accommodating
Bodde här 4 nätter i februari 2024
Svar från Charles Agostinho 12 feb. 2024
Dear Arlett,We appreciate your kind comments on our hotel, services and staff. We hope you have kept good memories of your days with us.We look forward to seeing you again.Kindly,Charles AgostinhoHospitality Manager

10/10 Fantastiskt

Tove

Bodde här 4 nätter i februari 2024
Svar från Charles Agostinho 12 feb. 2024
Dear Tove,Thank you very much for your time to leave us a comment about Windsor Excelsior Hotel. I am glad that your stay with us was enjoyable.We look forward to seeing you again.Regards,Charles AgostinhoHospitality Manager

10/10 Fantastiskt

ALEX

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice hotel. Very safe and conveniently located to beach and shopping. Nice rooftop pool.
Bodde här 3 nätter i januari 2024
Svar från Charles Agostinho 11 feb. 2024
Dear Alex,Thank you very much for your time to leave us a comment about Windsor Excelsior Hotel. I am glad that your stay with us was enjoyable.We look forward to seeing you again.Regards,Charles AgostinhoHospitality Manager

10/10 Fantastiskt

Laurence

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Lorsque jai fait remarqué que ma chambre netait pas celle escomptée, on a vite pris action avec grace et sourire. Et on a en plus souligné mon anniversaire.
Bodde här 7 nätter i januari 2024
Svar från Charles Agostinho 5 feb. 2024
Chère Madame Laurence,Merci beaucoup pour votre temps à nous laisser un commentaire à propos de Windsor Excelsior Hotel. Je suis heureux que était à son goût.Cordialement,Charles AgostinhoHospitality Manager

10/10 Fantastiskt

Wili

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Hotel maravilhoso! Tudo perfeito
Hotel maravilhoso! Tudo perfeito
Bodde här 3 nätter i januari 2024
Svar från Charles Agostinho 3 feb. 2024
Olá, Wili.Agradecemos pelo seu tempo em nos deixar um comentário sobre o Windsor Excelsior Hotel. Ficamos felizes que nosso hotel tenha sido do seu agrado.Esperamos revê-los mais vezes.Atenciosamente,Charles AgostinhoGerente de Hospedagem

10/10 Fantastiskt

Rituparna, Winchester

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good hotel in a convenient location. Copacabana beach is steps away. Great breakfast and friendly staff.
Bodde här 2 nätter i december 2023
Svar från Charles Agostinho 1 feb. 2024
Dear Rituparna,We appreciate your kind comments on our hotel, services and staff. We hope you have kept good memories of your days with us.We look forward to seeing you again.Kindly,Charles AgostinhoHospitality Manager

10/10 Fantastiskt

Danielle

Bodde här 1 natt i januari 2024
Svar från Charles Agostinho 31 jan. 2024
Prezada Danielle,Agradecemos pelo seu tempo em nos deixar um comentário sobre o Windsor Excelsior Hotel. Ficamos felizes que nosso hotel tenha sido do seu agrado.Esperamos revê-los mais vezes.Atenciosamente,Charles AgostinhoGerente de Hospedagem

10/10 Fantastiskt

Bünyamin

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i december 2023
Svar från Charles Agostinho 22 mars 2024
Dear Bünyamin,Thank you very much for your time to leave us a comment about Windsor Excelsior Hotel. I am glad that your stay with us was enjoyable.We look forward to seeing you again.Regards,Charles AgostinhoHospitality Manager

10/10 Fantastiskt

Azzedine

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i januari 2024
Svar från Charles Agostinho 11 feb. 2024
Dear Azzedine,We appreciate your kind comments on our hotel, services and staff. We hope you have kept good memories of your days with us.We look forward to seeing you again.Kindly,Charles AgostinhoHospitality Manager

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Personal och service och rummets bekvämlighet
Comodo a Copacabana
Potrebbe essere più curato nella pulizia e nel confort (mancano ad esempio le lampade sui comodini)
Bodde här 5 nätter i januari 2024
Svar från Charles Agostinho 28 jan. 2024
Caro ospite,Grazie per aver dedicato del tempo a lasciarci una recensione sul Windsor Excelsior Hotel. Siamo felici che il nostro hotel sia stato di tuo gradimento.Speriamo di vedervi più spesso.Cordiali saluti,Charles AgostinhoGestore dell'hosting

8/10 Bra

Doris

Reste med sin partner
Gillade: Renlighet och personal och service
Das Badezimmer war sehr alt und schimmelig im Zimmer nr. 606 Restliche Zimmerausstattung alt aber o.k.
Bodde här 5 nätter i januari 2024
Svar från Charles Agostinho 28 jan. 2024
Sehr geehrte Frau Doris,Vielen Dank, dass Sie sich für das Windsor Excelsior Hotel für Ihren Aufenthalt in Rio entschieden haben.Wir bedauern Ihre Erfahrung mit dem Badezimmer in Ihrem Zimmer. Wir werden Ihnen auf jeden Fall weiterhelfen, sobald Sie uns diese Situation melden.Wir hoffen, Sie bei einer zukünftigen Gelegenheit wiederzusehen.Dein,Charles AgostinhoHosting-Manager

10/10 Fantastiskt

LEOPOLDO

Bodde här 1 natt i januari 2024
Svar från Charles Agostinho 22 mars 2024
Prezado Leopoldo,Agradecemos pelo seu tempo em nos deixar um comentário sobre o Windsor Excelsior Hotel. Ficamos felizes que nosso hotel tenha sido do seu agrado.Esperamos revê-los mais vezes.Atenciosamente,Charles AgostinhoGerente de Hospedagem

10/10 Fantastiskt

Gabriel

Bodde här 1 natt i januari 2024
Svar från Charles Agostinho 25 jan. 2024
Prezado Gabriel,Agradecemos pelo seu tempo em nos deixar um comentário sobre o Windsor Excelsior Hotel. Ficamos felizes que nosso hotel tenha sido do seu agrado.Esperamos revê-los mais vezes.Atenciosamente,Charles AgostinhoGerente de Hospedagem

10/10 Fantastiskt

Anderson Galdino

Bodde här 4 nätter i januari 2024
Svar från Charles Agostinho 22 jan. 2024
Prezado Anderson,Agradecemos pelo seu tempo em nos deixar um comentário sobre o Windsor Excelsior Hotel. Ficamos felizes que nosso hotel tenha sido do seu agrado.Esperamos revê-los mais vezes.Atenciosamente,Charles AgostinhoGerente de Hospedagem

8/10 Bra

TOSHIYA

Bodde här 3 nätter i januari 2024
Svar från Charles Agostinho 22 jan. 2024
Dear Toshiya,Thank you very much for your time to leave us a comment about Windsor Excelsior Hotel. I am glad that your stay with us was enjoyable.We look forward to seeing you again.Regards,Charles AgostinhoHospitality Manager

8/10 Bra

David

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
I like the staff and the location. Great offer for the price. On the dark side, you have to pay USD$9 for a bucket of ice. I have never seen that anywhere. The majority of decent hotel have ice machines on various floors if not all floors. So price that into your room. Otherwise, good dependable hotel.
Bodde här 2 nätter i januari 2024
Svar från Charles Agostinho 17 jan. 2024
Dear David,We appreciate your kind comments on our hotel, services and staff. We hope you have kept good memories of your days with us.We look forward to seeing you again.Kindly,Charles AgostinhoHospitality Manager