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Recensioner av Holiday Inn Express Hotel & Suites RIPLEY, an IHG Hotel

2.5 out of 5
Holiday Inn Express Hotel & Suites RIPLEY, an IHG Hotel
110 Memorial Dr, Ripley, WV

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 244 av 428 recensioner" "
8 - Bra i betyg. 128 av 428 recensioner" "
6 - Okej i betyg. 29 av 428 recensioner" "
4 - Dåligt i betyg. 12 av 428 recensioner" "
2 - Väldigt dåligt i betyg. 15 av 428 recensioner" "

9,0/10

Renlighet

8,8/10

Personal och service

8,4/10

Bekvämligheter

8,8/10

Boendets skick och faciliteter

8,4/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Patricia

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Rooms are very nice and have all Dove products in the bathroom, which i love. Beds and pillows are very luxurious. Rooms have keurig coffee maker, microwave and frig. They have a little store by the main desk where you can purchase snacks, Banquet microwave dinners, ice cream, and beverages. I would definitely recommend this hotel.
Bodde här 1 natt i maj 2024

8/10 Bra

Wendy

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024

8/10 Bra

Logan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024

8/10 Bra

Gerald

Gillade: Boendets skick och faciliteter
Bodde här 1 natt i april 2024

8/10 Bra

Randy

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We have stayed at this location many times and will probably stay here again. Our only problems were the smoke detector started chirping at 5am needing a battery and there was no milk for breakfast.
Bodde här 1 natt i mars 2024

2/10 Väldigt dåligt

David

Affärsresenär
Gillade inte: Renlighet och personal och service
The property needs help. Check in a struggle/ no one around at check out. No hot water, after 10 minutes barely warm. Breakfast sad presentation.
Bodde här 1 natt i februari 2024

6/10 Okej

Emmett

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Christopher

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2024

4/10 Dåligt

Robert

Reste med sin partner
Gillade: Bekvämligheter och boendets skick och faciliteter
Gillade inte: Renlighet och personal och service
If we did NOT want our roomed cleaned or made up, there was a card to hang on the door. We sit not hang the card out. Came back from our day out to find it not cleaned. The next day before leaving we specifically asked the cleaning staff to do our room. She said she would. We came back after a full day and evening out to find the room had NOT been touched. Very disappointed.
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Jeffrey

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i januari 2024

2/10 Väldigt dåligt

Kailynn

Reste i grupp
Gillade inte: Personal och service
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

frank k

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Recommend
Great accommodations I recommend this business
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Karen

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Helpful and friendly staff
Bodde här 1 natt i januari 2024

2/10 Väldigt dåligt

Naomi

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bugs everywheee
Bodde här 1 natt i januari 2024

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Overnight stay passing through the area
Good safe location, hotel recently renovated and looks nice, booked a room for three people but only had enough towels for two, when we went to get more towels they did not have enough regular towels on hand and had to give us a bath mat towels instead. Good warm breakfast included. The room had a bunch of lady bugs by the window and on the ceiling we didn't bother them and they didn't bother us.
Bodde här 1 natt i december 2023

10/10 Fantastiskt

William

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Matt

Bodde här 1 natt i december 2023

10/10 Fantastiskt

wanda

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Lori

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
150% recommend
From Courtney at a late check-in to Joanne in breakfast services....our stay was incredible! Joanne had a beautiful, fresh breakfast to get our day started with. She brought us a to-go goodie bag and two mints. She was quite awesome !!! We were very, very impressed. The room was clean and fresh...housekeeping was fantastic! And Courtney at check-in was professional, very kind, and extremely helpful as we were exhausted and hungry. We 150% recommend this location!! We will definitely be back and will make this particular location our stopping point from this day forward!
Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

Todd

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great stop
We enjoyed our time at the Ripley Holiday Inn. The breakfast was excellent. The only things of mention was the shower in the morning wasn't hot-hot. The water stayed lukewarm and the shower drain was a little slow. Also the hotel did not have any drinks for vending. The cooler they had just had some off brand drinks and juices. Not much variety. I notified the staff of the shower water and drain at check out. Outside those items it was super clean and the kids enjoyed the pool.
Bodde här 1 natt i oktober 2023

8/10 Bra

Paula

Bodde här 3 nätter i oktober 2023

10/10 Fantastiskt

Dewayne

Bodde här 1 natt i oktober 2023

8/10 Bra

Jane

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Ok for a traveling stopover. Wish they still had a hot tub.
Bodde här 1 natt i september 2023

10/10 Fantastiskt

Lee

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Property advertised a hit tub. They do not have one. Paint colors are dreary and dark Not attractive Price is outrageous!
Bodde här 1 natt i oktober 2023

8/10 Bra

Jane

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
it was ok for a stopover.
Bodde här 1 natt i oktober 2023

2/10 Väldigt dåligt

Rhonda

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Bodde här 1 natt i september 2023

10/10 Fantastiskt

Zachery

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Absolutely incredible
Bodde här 2 nätter i september 2023

10/10 Fantastiskt

Jeremy

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Highly Recommend
Spent the weekend in a suite, very clean and comfortable. Staff was great and the breakfast was good as well. We would definitely stay again if we come back to Ripley.
Bodde här 2 nätter i september 2023

10/10 Fantastiskt

Daniel

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Normal stay, pleasantly minimal interactions with staff, no issues arose
Bodde här 1 natt i september 2023

8/10 Bra

Ashlyn

Bodde här 1 natt i september 2023

10/10 Fantastiskt

Brandon

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i augusti 2023

10/10 Fantastiskt

Susan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
.
Bodde här 1 natt i augusti 2023

10/10 Fantastiskt

Jill

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
I have stayed here many times and everyone there has always been friendly and welcoming. Hotel overall has always been very clean.
Bodde här 2 nätter i augusti 2023

10/10 Fantastiskt

Samantha

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Wonderful
Both of our visits were wonderful with amazing friendly staff
Bodde här 1 natt i augusti 2023

10/10 Fantastiskt

Joel

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Please place more than two bath towels for a two queen and sleeper sofa room.
Bodde här 1 natt i juli 2023

8/10 Bra

Richard, ROACHDALE

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room was clean and comfortable. There isnt much parking available and the front desk clerk was not very friendly. It was late at night so she may have just been tired.
Bodde här 1 natt i juli 2023

10/10 Fantastiskt

ALEXEI

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice staff
Bodde här 1 natt i juli 2023

8/10 Bra

Lisa

Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
Our reservation was for 5 people, but the room only had towels for 2 people. I called the front desk and they said they would bring some up. The next morning, my husband had to go get some. The room was nice, comfortable and good sleeping.
Bodde här 1 natt i juli 2023

4/10 Dåligt

Kathleen

Reste med familjen
Gillade inte: Personal och service
I specifically searched for a hotel with a pool for my two granddaughters. Needless to say, we were great dissatisfied to find the pool closed. Staff at the front desk seemed self absorbed and unfriendly. The young man staffing the breakfast bar was very helpful.
Bodde här 1 natt i juli 2023

2/10 Väldigt dåligt

Katharine

Checked into first room, it has ants. Moved to second room, it has ants. I’m too exhausted to move again!
Bodde här 1 natt i juli 2023

6/10 Okej

Amy

Reste med sin partner
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Ill start by saying the staff was very kind and did their best to be helpful. Probably the nicest staff I've ever seen at a hotel. Right down to the woman manning the breakfast area and the cleaning crew. Excellent. I do think the staff is spread thin and could use some extra help. That said, we booked this hotel for the pool. Paid the extra money this hotel charges because they advertised a pool. The pool was not operational. It was downright dirty and didn't look like anyone was even trying to make it operational. My other complaint is the towel situations. There was no towels in our room when we arrived so we asked and received towels with lipstick on them. The rooms themselves were very clean and felt comfortable. We had, also, saved up cash to go on our trip in a jar all year, and decided to use cash on our trip. We don't like using cards, we don't own credit cards and picked the option to pay when we got there on Orbitz for this reason. This hotel does not take cash at all. We worked it out, but I don't like being forced to use credit/debit cards. Just a preference that you might want to be aware of when you go.

8/10 Bra

Alice

Gillade: Renlighet, personal och service och rummets bekvämlighet
Poor maintenance
The pool is still not in service. It had been closed since at least May. We are paying for this amenity and there is no sign they are ever going to work on it again. The outside door near our room does not work so we cannot park near the door to get easy access to our room
Bodde här 1 natt i juli 2023

10/10 Fantastiskt

Kristina, Union

Bodde här 1 natt i juni 2023

10/10 Fantastiskt

Randy

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
This property has been recently renovated. Everything was clean and beautiful. Staff was very helpful! We will stay here again!
Bodde här 1 natt i juni 2023

8/10 Bra

Patricia

Bodde här 1 natt i juni 2023

10/10 Fantastiskt

Dennis

Bodde här 1 natt i juni 2023

8/10 Bra

Cindy

Reste i grupp, Reste med familjen
Gillade: Renlighet och personal och service
Disappointed that the pool and hot tub were closed
Bodde här 1 natt i maj 2023

10/10 Fantastiskt

joe

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i maj 2023

10/10 Fantastiskt

Alice

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i maj 2023

10/10 Fantastiskt

Kelly Kriebel

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i april 2023