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Recensioner av Fairfield Inn & Suites by Marriott Grand Mound Centralia

2.5 out of 5
Fairfield Inn & Suites by Marriott Grand Mound Centralia
6223 197th Way SW, Rochester, WA

Recensioner

9,4

Enastående

10 - Fantastiskt i betyg. 362 av 481 recensioner" "
8 - Bra i betyg. 93 av 481 recensioner" "
6 - Okej i betyg. 17 av 481 recensioner" "
4 - Dåligt i betyg. 4 av 481 recensioner" "
2 - Väldigt dåligt i betyg. 5 av 481 recensioner" "

9,6/10

Renlighet

9,4/10

Personal och service

9,2/10

Bekvämligheter

9,6/10

Boendets skick och faciliteter

9,2/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Lyndsey

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Se loved this place. We stayed one night at Great Wolf Lodge and then the second day we stayed until the pool closed then came to this hotel for the night. Hotel is very clean, comfortable and modern. The next day we went back to do MagiQuest and other activities at Great Wolf Lodge (things that don’t require a pool pass). This saved us quite a bit of money doing it this way and we had a wonderful time.

10/10 Fantastiskt

Daniel

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful property
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Jeffrey

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Comfortable beds, clean and quiet. You should know though that the staff member that was serving the breakfast area was not very nice or pleasant. In fact, she was rude when we asked for some more batter. She was our only complaint. Otherwise it was a great stay.
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Charisse

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Friendly staff
Bodde här 2 nätter i mars 2024

10/10 Fantastiskt

Kendal

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Affordable, perfect rest stop on our road trip
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Lacey

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Jeni

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We liked that we could hear the frogs outside our window when we opened the window. But when we shut the window it was quiet and the bed was very comfortable and the shower was nice and the temperature was easy to adjust.
Bodde här 2 nätter i mars 2024
Svar från Front Office Supervisor - Isaiah 18 mars 2024
Thank you for your response and positive feedback we truly appreciate it. We hope to see you again!

10/10 Fantastiskt

Jacob, Bothell

Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Katherine

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The dining room attendant is so nice and accommodating! Lobby staff were friendly and helpful and cleaners kept things cleaned and stocked. We were very pleased with our stay!
Bodde här 8 nätter i januari 2024

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Amazing Service
Service was amazing. Always greeted with a smile and worked smoothly through our schedule changes.
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

steven m.

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Bekvämligheter
Nice, quiet, comfortable and very good friendly staff.
Bodde här 3 nätter i januari 2024

10/10 Fantastiskt

Laura

Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Paul

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Room comfortable and staff were super polite.
Bodde här 4 nätter i januari 2024

10/10 Fantastiskt

Josh

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Patrick

Reste med familj och småbarn, Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i december 2023

10/10 Fantastiskt

Geraldine

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Breakfast is awesome
Bodde här 2 nätter i december 2023

10/10 Fantastiskt

Leslie

Bodde här 1 natt i december 2023

10/10 Fantastiskt

Holly

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location and friendly staff. Only complaint no spa.
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Barbara

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
people were very friendly
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Jenee

Bodde här 1 natt i november 2023

10/10 Fantastiskt

Sevrina

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
My brother and I stayed the night here before visiting our mom and we had a really nice stay. The front desk was really nice and friendly and our room was much more spacious than we thought it would be. My brother hasn't been to many hotels but he said it was the fanciest hotel he's been to. We would definitely stay here again.
Bodde här 1 natt i november 2023

10/10 Fantastiskt

Gaualofa

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Awesome stay.
Bodde här 1 natt i november 2023

10/10 Fantastiskt

Marcus

The hotel is beautiful and clean. Employees real friendly. Would definitely stay here again.
Bodde här 1 natt i november 2023
Svar från Reputation Response Team 17 nov. 2023
Thank you for your kind words regarding our hotel and team. We are glad you enjoyed your stay and hope to see you again soon. Take care!

6/10 Okej

James

Reste med familj och småbarn
Gillade: Renlighet, personal och service och bekvämligheter
This is a very nice place to stay but we were freezing the whole time we were there. Our heater/ac unit kept blowing cold air. We arrived late Friday went straight to bed, woke up freezing, cranked the heat up (it said it was 70 but it was blowing cold air) and it never got warmer, we had to leave early in the morning to go to my daughters softball tournament which was the reason for our stay, when we returned still cold, ran out for dinner got back and told the front desk. the only fix to not keep cold air blowing was to manually kill power to the unit which they did. We woke up even colder... not very enjoyable for a nicer hotel.
Svar från Reputation Response Team 10 nov. 2023
Thank you for your review and for choosing us during your travels. We appreciate your business and value your feedback. We're sorry to hear that your experience was not up to standards but we appreciate you bringing these issues to our attention. Feedback such as yours assists us in improving our service and property. I do hope that you will give us a chance to prove your experience was an exception and not the rule. If there is anything we can do to help you further, please don't hesitate to reach out. Thank you and take care.

4/10 Dåligt

Verifierad resenär

Affärsresenär
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Too much construction. I was offered a room directly in front of scaffolding which had workers right outside my window. The next morning at 7:30 carpet contractors were on site with large hoses running the length of hallway. I’ll be looking elsewhere next time
Bodde här 1 natt i oktober 2023
Svar från Reputation Response Team 10 nov. 2023
Thank you for your review and for choosing us during your travels. We appreciate your business and value your feedback. We're sorry to hear that your experience was not up to standards but we appreciate you bringing these issues to our attention. Feedback such as yours assists us in improving our service and property. I do hope that you will give us a chance to prove your experience was an exception and not the rule. Thank you and take care.

8/10 Bra

Duane, Longview

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This area is just off I-5 and is undergoing some current repairs on the first floor. The local area is expanding for this location, so more shopping, eateries are being added so this should improve. The big attraction here is Great Wolf Lodge and the Lucky Eagle Casino just a few miles down the road going west to the Washington Beach locations.
Bodde här 1 natt i oktober 2023
Svar från Reputation Response Team 10 nov. 2023
Thank you for your review! We appreciate your feedback and we're happy to hear you found comfort and convenience during your stay with us. We hope to welcome you again the next time you're passing through the area. Take care!

10/10 Fantastiskt

Grisell

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Clean rooms
Bodde här 1 natt i oktober 2023
Svar från Reputation Response Team 10 nov. 2023
Thank you for your 5-star review! We appreciate your feedback and look forward to welcoming you again next time you're in the area. Take care!

6/10 Okej

Katie

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i september 2023
Svar från Reputation Response Team 10 okt. 2023
Thank you for your review. We set a high standard for ourselves and we're so sorry to hear this was not met in your interaction with our business. We'd love to hear more about your experience and where we went wrong so we know how to improve on future stays. Feel free to reach out to us at any time to discuss your stay further. We hope to hear from you soon. Take care.

10/10 Fantastiskt

Jeff

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
very friendly staff. Clean and quiet
Bodde här 1 natt i september 2023

10/10 Fantastiskt

Desiree

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2023

10/10 Fantastiskt

Cory

Bodde här 1 natt i september 2023
Svar från Reputation Response Team 10 okt. 2023
Thank you for your 5-star review! We appreciate your feedback, and we hope to welcome you to our hotel again soon. Have a good day!

10/10 Fantastiskt

Marilyn

Bodde här 3 nätter i september 2023
Svar från Reputation Response Team 10 okt. 2023
Thank you for your 5-star review! We appreciate you taking the time to rate your stay with us, and we hope to welcome you to our hotel again soon. Take care!

10/10 Fantastiskt

steven m.

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Bekvämligheter
The room was spacious, very clean, nice furniture. The only problem I had was the lack of food options. Outside of their morning breakfast there were absolutely no option to even get a bottle of water. No vending machines, no lounge, no room service. So, outside the lack of amenities, it was very comfortable.
Bodde här 5 nätter i augusti 2023
Svar från Reputation Response Team 13 sep. 2023
Thank you for your review and for choosing us during your travels! We appreciate your feedback and we're happy to hear you had a comfortable and enjoyable stay with us. We hope to welcome you again next time travel brings you to the area. Please don't hesitate to give us a call if there is anything we can help you with in the future. Take care!

10/10 Fantastiskt

FIRA

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nothing was unique
Bodde här 1 natt i augusti 2023

4/10 Dåligt

Kelli

Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
I finished up early arrived at 3 pm on the 2nd day of my stay saw that house keeping had not cleaned my room took my things left a tip for the housekeeper and went to the main desk to check out and was told I could not cancel my 2nd night because it was after the check out time. I was unhappy with this answer since I new house keeping hadn’t even been in my room so it wasn’t a matter of the room not being ready to be used by another guest. I would have understood if my room had already been cleaned . I wasn’t even offered to be credited for another stay.
Bodde här 2 nätter i augusti 2023
Svar från Reputation Response Team 13 sep. 2023
Thank you for your review and for choosing us during your travels. We appreciate your business and value your feedback. We are sincerely sorry to hear that your experience was not up to standards but we appreciate you bringing these issues to our attention. Feedback such as yours assists us in improving our service and overall guest experience. I do hope that you will give us a chance to prove your experience was an exception and not the rule. If there is anything we can do for you further, please don't hesitate to reach out to us directly. Thank you and take care.

10/10 Fantastiskt

Mark

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juli 2023

8/10 Bra

Sara

Bodde här 1 natt i juli 2023
Svar från Reputation Response Team 11 aug. 2023
Thank you for your 5-star review! We appreciate you taking the time to rate your stay with us, and we hope to welcome you to our hotel again soon. Take care!

8/10 Bra

Robin

Bodde här 1 natt i juni 2023

10/10 Fantastiskt

Brian

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juni 2023
Svar från Reputation Response Team 10 juli 2023
Thank you for your review! We appreciate you taking the time to rate your stay with us, and we hope to welcome you to our hotel again soon. Take care and safe travels!

10/10 Fantastiskt

brent

Bodde här 1 natt i juni 2023

8/10 Bra

Tara

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i maj 2023

10/10 Fantastiskt

Becky, Bluffton

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very nice property
Bodde här 1 natt i maj 2023
Svar från Kayla - GM 30 maj 2023
Hi Becky, Thank you for the kind words and for taking the time to leave a review!

10/10 Fantastiskt

Heidi

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The staff is amazing!
Bodde här 1 natt i maj 2023
Svar från Kayla - GM 30 maj 2023
Hello Heidi, We're so glad that you had a great experience with our staff members during your stay! Thank you for taking the time to leave a review!

10/10 Fantastiskt

Tracy, BELLEVUE

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Comfortable room - slept well.
Bodde här 2 nätter i maj 2023
Svar från Kayla - GM 16 maj 2023
Hello Tracy, thank you for taking the time to leave us a review. We're so glad you found your room comfortable and were able to get a good night's sleep. Have a fantastic day, safe travels!

10/10 Fantastiskt

GEORGE

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very nice hotel, i visit centralia often and i will continue to use this hotel from now on.
Bodde här 3 nätter i maj 2023
Svar från Kayla - GM 16 maj 2023
Hi George, so glad to you enjoyed your stay, and we look forward to seeing you next time!

10/10 Fantastiskt

Emily

Bodde här 2 nätter i maj 2023
Svar från Kayla - GM 30 maj 2023
Hi Emily, we're so glad that you enjoyed your stay with us! Thank you for taking the time to leave a review, have a wonderful day!

8/10 Bra

Barry

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Getaway
It was ok, switched rooms so wife had a bathtub. She had just had surgery and couldn't shower.
Bodde här 1 natt i april 2023
Svar från Reputation Response Team 25 apr. 2023
Thank you for your review and for choosing us during your travels. We're happy to hear we were able to get you into the room you wanted and we hope you enjoyed your stay with us. We hope to welcome you again next time travel brings you to the area. Take care and have a great day!

10/10 Fantastiskt

Linda

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 3 nätter i mars 2023
Svar från Kayla - GM 16 maj 2023
Thank you so much for the rating, we're glad to see that you enjoyed your stay!

10/10 Fantastiskt

Pamela

Bodde här 1 natt i mars 2023
Svar från Kayla - GM 4 apr. 2023
Thank you for taking a moment to rate your stay with us, Pam! We're so glad to see that you enjoyed your time.

10/10 Fantastiskt

Irene

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Just toyed overnight was quit quick checked friendly staff.
Bodde här 1 natt i mars 2023
Svar från Kayla - GM 27 mars 2023
We're so glad to hear that you had a nice stay with us. Thank you for taking the time to leave a review. We hope you'll think of us the next time you are staying in the area!