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Recensioner av Quality Inn & Suites Rockingham

2.5 out of 5
Quality Inn & Suites Rockingham
400 W Broad Ave, Rockingham, NC

Recensioner

6,8
10 - Fantastiskt i betyg. 103 av 414 recensioner" "
8 - Bra i betyg. 113 av 414 recensioner" "
6 - Okej i betyg. 77 av 414 recensioner" "
4 - Dåligt i betyg. 63 av 414 recensioner" "
2 - Väldigt dåligt i betyg. 58 av 414 recensioner" "

7,0/10

Renlighet

7,8/10

Personal och service

6,4/10

Bekvämligheter

6,6/10

Boendets skick och faciliteter

6,6/10

Hållbarhet

Recensioner

2/10 Väldigt dåligt

Myles

Reste med familjen
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Towels and washclothes were dirty as well as the sheets had marks and stains on them.
Bodde här 1 natt i maj 2024

4/10 Dåligt

Gerald

Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i april 2024

6/10 Okej

Jane

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Shabby, but the bed was very comfortable. Staff at check in was very nice
Bodde här 1 natt i april 2024

4/10 Dåligt

William

Reste med sin partner
Wonderful staff, but unfortunately the property is in very poor condition. The bed was comfortable, but the room was very dated. Room had been broom swept, but the floor was extremely dirty and sticky feeling. Will not stay here again.
Bodde här 1 natt i april 2024

2/10 Väldigt dåligt

Carissa

Affärsresenär, Reste med familjen
Gillade inte: Renlighet och boendets skick och faciliteter
I wish I could remember the girl at front desk name because she tried to be very helpful. Unfortunately her general manager is not and when we ended up without a room and the general manager needed to think about it and told us we had a room to sleep in. However, those two rooms given, 1 was smoked in for 50 years and 2nd room was flooded. We ended up sleeping in one of our friends rooms which wasn’t much better. I normally would have left and found another hotel but everything was booked because of conventions. I will sleep in my car before I ever sleep in a quality inn again.
Bodde här 2 nätter i april 2024

2/10 Väldigt dåligt

Josue

Affärsresenär
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
when i get to the front desk the lady say that there was no rooms availables
Bodde här 1 natt i april 2024

10/10 Fantastiskt

robert

Gillade: Renlighet, personal och service och bekvämligheter
Front line staff excellent
Bodde här 3 nätter i april 2024

2/10 Väldigt dåligt

Donald

Reste med familjen
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
There was no phone, soap, shampoo, or working clock in the room. The shower curtain was tore. The toilet seat had chips in it and was loose.
Bodde här 1 natt i april 2024

2/10 Väldigt dåligt

Jason

Reste med sin partner
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Poor Parking. Broken TV and Hair Dryer. No Coffee for breakfast.
Bodde här 1 natt i april 2024

2/10 Väldigt dåligt

Christopher

Affärsresenär
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
No towels wouldn’t clean our room
Bodde här 19 nätter i mars 2024

2/10 Väldigt dåligt

Angela

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024

8/10 Bra

John

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
It was a good stay, but room service sucked the continental. breakfast was not as good as it used to be they keep running out of food take a long time to get restocked i have stayed there a few years ago it was great, my next visit to Rockingham North Carolina to stay i will look at other places. Thank You
Bodde här 3 nätter i mars 2024

8/10 Bra

Stephen

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Friendly Staff was excellent
Bodde här 1 natt i mars 2024

2/10 Väldigt dåligt

Jaime

Reste med familj och småbarn
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Booked room with 2 double beds, was told they only had 1 king bed room available but could put a rollaway in, never got rollaway. Room had pull out couch when I opened it, the mattress had mold on it. Floors were dirty, turned our feet black from walking barefoot.
Bodde här 1 natt i mars 2024

2/10 Väldigt dåligt

max, plantsville

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Cancelled promised refund never received one.
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Vicky

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
Gillade inte: Boendets skick och faciliteter
The gal that checked is in was extremely professional and kind. We overall enjoyed our stay with the exception of the heating system-it was SO LOUD and hard to sleep.
Bodde här 1 natt i januari 2024

2/10 Väldigt dåligt

Annie

Affärsresenär
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
I waste my money.
The stay was horrible. The room had an oder. The pillows were lumpy. The sink handle was lose and no cold water in it. The bath tub could have been cleaner. I will never stay there anymore.
Bodde här 1 natt i januari 2024

8/10 Bra

James

Reste med sin partner
Gillade: Renlighet och personal och service
My spouse could not rise up from the toilet; some handicaped. She needed also handicap bars to pull herself up/ I found it to be too low also.
Bodde här 1 natt i januari 2024

4/10 Dåligt

steven

Reste med familjen
Gillade inte: Boendets skick och faciliteter
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Michael

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2023

2/10 Väldigt dåligt

Verifierad resenär

Affärsresenär
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Don’t do it
Keys didn’t work. No hot water. Sink was leaking into the floor. No remote for the tv. The hairdryer literally exploded in my hand. The desk clerk working was rude and made no effort to remedy the situation. I can’t recommend anyone stay here and I will never stay there again.
Bodde här 1 natt i december 2023

8/10 Bra

Ashley

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
Easy to find. Check in and check out was a breeze
Bodde här 1 natt i november 2023

2/10 Väldigt dåligt

Shelly

Bodde här 2 nätter i november 2023

8/10 Bra

Sharon

Gillade: Personal och service och rummets bekvämlighet
Bodde här 2 nätter i oktober 2023

4/10 Dåligt

Greg

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Disappointed
I stood in the lobby for 30 minutes waiting for someone to come to the desk to check me in when I arrived. When she came to the desk she told me I owed a $100 cash deposit, there was no earlier mention of any deposit. The bathroom had holes in the wall an paint splatter all over the floor. The room smelled like weed.
Bodde här 2 nätter i oktober 2023

4/10 Dåligt

David

Reste i grupp
Gillade inte: Renlighet
Poorly maintained. Did not have the room I booked available.
Bodde här 1 natt i september 2023

4/10 Dåligt

MORGAN

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Staff was amazing! However upon booking with Travelocity, when I arrived to the hotel to check in I was informed I’d have to pay $100 cash deposit to book. I was unaware of this when booking with Travelocity. There was no indication on the website. The room was okay. The door did not shut all the way. The curtains fell when I tried shutting them. There was toilet paper stuck in the peephole of the door. Personally we did not arrive untill 4 in the morning and housekeeping was already knocking on our door at 9am (twice) when our check out was at 11.
Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

Lakisha

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i september 2023

8/10 Bra

Breston L

Bodde här 3 nätter i september 2023

10/10 Fantastiskt

Miguel

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Clean
Bodde här 2 nätter i juni 2023

6/10 Okej

Damon

Reste med sin partner
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Staff was pleasant and the bed was comfortable, but the room was in disrepair and needed a thorough cleaning. The hotel was starting renovations so it might be improved for other visitors.
Bodde här 1 natt i september 2023

2/10 Väldigt dåligt

ALEXANDER

Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Location was near restaurants. No where to hang business clothes. Bathroom cramped. Room was unclean upon check in. Had to put a cash deposit because I booked online. Not enough towels, toilet seat was broken.
Bodde här 3 nätter i september 2023

6/10 Okej

Kim

Reste i grupp
Gillade: Renlighet och personal och service
Easy check in and convenient location.

8/10 Bra

sharon

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i september 2023

10/10 Fantastiskt

Stacie

Bodde här 1 natt i september 2023

2/10 Väldigt dåligt

David

Gillade: Renlighet
Gillade inte: Personal och service
CHECK IN WAS A DISASTER! Three times I had to walk back to the desk, because our room key did not work. Makala, the woman on duty made a new key each time. Each time it did not open our room. We got in when she was finally able to open the door with a master key. But after unpacking our suitcase, she came back with a new key which still didn't work so we were told we couldn't stay in that room. Packing up our things, we waited to find out where our new room would be. For over 15 minutes we could not find either of the staff anywhere on the premises. Both were AWOL. Isaiah, the young man on duty, finally showed up and took us to another room. He said it was an "upgrade" for the inconvenience, but it was not accessible like our original reservation. BUT, there was no key! We waited for almost an hour before speaking with Makala about getting a key. She was borderline rude and said we should just go to dinner and she would have a key for us when we returned. That was not an acceptable response. She claimed she had other guests to check on, something about making sure of their safety, whatever that meant. We did go have dinner and when we went to the lobby, Makala saw us and slapped a key on the counter right away, along with a little chuckle, like everything was OK.
Bodde här 1 natt i augusti 2023

10/10 Fantastiskt

Aaron

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
They were the nicest people I will stay there again
Bodde här 2 nätter i augusti 2023

2/10 Väldigt dåligt

Todd

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Property is very dated. When we checked in the key would not open the door. Went down to desk she gave me the House keeping key and said try this. Had to call again and she said she would be up. Took us to another room. She left and there was no toilet paper in the bathroom. Called down and she said you can come get some. We ask for 2 more towels and she said she couldn’t give us anymore. Fleas in bathroom, floors were dirty. The only good thing was beds were comfortable and the shower had hot water and good pressure. Other than that it was horrible. I would never stay there again and I would not recommend it.
Bodde här 1 natt i augusti 2023

2/10 Väldigt dåligt

Mike

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We booked this.property through expedia. When we arrived the front desk lady was nice. When we got to our room it had a smell, once we in and looking around the fire alarm kept chirpping that loud high putched noise every few minutes. We called the front office and she said there was no maintenance staff to look at it, we asked for batteries to see if we could fix it and we were told they did t know where they were and hung up on us. I then approached the front office and was told I could not have a manager or contact information or a refund because she was not authorized, we asked to switch rooms and she again said she was not authorized. We knew we would not be able to sleep and just did not feel comfortable there. As of today they still refuse to refund our money due to it being a prepaid room. Highly not recommend this place to stay.
Bodde här 1 natt i augusti 2023

2/10 Väldigt dåligt

Verifierad resenär

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i augusti 2023

2/10 Väldigt dåligt

Cheryl

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Smoke Alarm was chirping...desk clerk had no one to change battery. I did it. The bathroom wasn't clean. The floors weren't clean. The bed was clean, thank goodness. They should have given me a refund (at least a partial) but did not. Will not stay here again.
Bodde här 2 nätter i juli 2023

8/10 Bra

Leeann

Reste med familjen
Gillade: Renlighet och personal och service
Internet connections were not working the entire stay.
Bodde här 1 natt i juli 2023

10/10 Fantastiskt

Connie

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
It was fine...the lady at the desk was very nice, friendly and helpful. We can see they are redoing some rooms... bathroom was clean, but dust everywhere and floors and mirrors were dirty. Bed was great, that's all we really cared about!
Bodde här 1 natt i juli 2023

2/10 Väldigt dåligt

Chasidy

Reste med familj och småbarn, Reste med familjen
No refund for room that had no air-conditioner. They got another room and had ants crawling all over the wall.
Bodde här 1 natt i juli 2023

2/10 Väldigt dåligt

John

Reste med familjen
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Room smelled like Mold, Doors warped and would not close properly. Bugs. A health hazard. Avoid this property. One person working the desk at the entire hotel.

10/10 Fantastiskt

Ricky

Reste med familjen, Reste med husdjur
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Tv didnot work
Bodde här 2 nätter i juli 2023

10/10 Fantastiskt

Yolanda

Bodde här 2 nätter i juni 2023

2/10 Väldigt dåligt

Jonathon

Reste med familj och småbarn, Reste med familjen
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Worst hotel I have ever stayed in! They told us they had a functioning pool because we told them that we have 3 kids and it is a must They lied to us and when we arrived it was not working They also would not work on the price at all, and when we told them we didn’t want to stay there they said “to bad” because it’s past the 48 hours to cancel and we would be charged The rooms were so dirty that the kids feet was black as coal and had to wash them off and take showers in the bathroom to remove dirt There was also racist comments made to our family as well!! I am getting hold of Corporate office asap and possible legal action as well! The area also is very unsafe as we heard and witnessed violence and police chases right in front of the hotel Do not stay there, it is far worst I have ever encountered in my entire life!!
Bodde här 1 natt i juni 2023

8/10 Bra

Copre

Gillade: Renlighet och personal och service
The stay was good. Floor needs cleaned more but besides that, the front desk were helpful with anything you need.
Bodde här 3 nätter i juni 2023

4/10 Dåligt

Linda

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Generally, the bed & room seemed clean. However, the floor was very dirty. Had called about 3 weeks prior & requested 1st floor room due to my husband's rheumatoid arthritis. Was assured we would get 1st floor. When checked in, was assigned 2nd floor & told there were no other vacancies. My husband had a very difficult time climbing those stairs! Also a group of motorcyclists on 1st floor were revving their engines til about 2 AM. Our 2nd night people were at our door trying to get in our room. Short time later desk clerk came & knocked on our door. She said we were not in her system. Our son had to get out of bed & go downstairs. By the time he got there, she had already discovered her mistake.
Bodde här 2 nätter i juni 2023