A few hours after check in the electricity went out, which also impacted the water supplies. There was zero proactive information about the issue, and while the reception was supposed to be manned from 8am, there was no one there even at 9. We have called the provided nr where an annoyed and sleepy voice said that this is an old building, this can happen, he has no means to tell whats gonna happen.
No alternatives for shower, toilet, anything. The electricity (and hence water) came back almost exactly at checkout time, still noone at the reception, but the cleaning personnel was already harrassing us 20 minutes after how we were late for check out. No apologies let alone compensation was offered.