Dear Urban, Thank you for your stay and your wonderful feedback. We are glad to hear that you enjoyed your stay and found the accommodation good value for your money. As there is no reception at Hotel Rudolf, the check-in and also breakfast is available in Hotel Santa Claus, about 700m away. Have a great spring time and welcome again! Kind regards, Helena duty manager / reception

Good day, Thank you for your stay and your excellent rating. We are pleased to learn that you enjoyed your stay at Santa's Hotel Rudolf. Have a nice spring time and welcome again! Kind regards, Helena duty manager / reception

Dear Hans, Thank you for your feedback.We regret to hear that accommodation in Hotel Rudolf did not meet your expectations and you found the price too expensive. Hotel Rudolf is an economy hotel, with standard room amenities, but no staff on-site. The check-in takes place in Hotel Santa Claus (about 700m away). Breakfast is available in Hotel Santa Claus at special rate. Nonetheless, we hope you enjoyed your stay in Rovaniemi and will visit us again in the future. Have a nice spring time! Kind regards, Helena / duty manager

Hello, Thank you for your rating. Welcome again! Kind regards, Helena / duty manager

Hei, Kiitos vierailustasi Santa's Hotel Rudolfiin, toivottavasti viihdyitte. Mukavaa joulun odotusta ja tervetuloa uudelleen! Ystävällisin terveisin, Helena / vuoropäällikkö

Hello, Thank you for your rating. We hope you enjoyed your stay with us. Welcome again!

Hello, Thank you for your feedback. We are sorry to hear that you were disappointed in the accommodation in Santa's Hotel Rudolf. We apologise that our housekeeping's high standards have failed this time. We will discuss this with our housekeeping and promise to do better in the future. We hope that you enjoyed your stay in Rovaniemi otherwise. We look forward to the opportunity to welcome you back to our hotel. Kind regards, Helena / duty manager

Hello, Thank you for your feedback! Santa's Hotel Rudolf offers budget friendly accommodation with basic amenities. We are sorry if the appearance of the hotel seemed off-putting to you. We have updated the rooms during the past couple of years and added some amenities in the rooms. You can find plenty of pictures on our website. We hope you had a good time in Hotel Santa Claus! Welcome again! Kind regards, Helena / duty manager

Dear Elisabeth, Thank you for your nice feedback! We have renewed most of the beds and made some face lift in the rooms this year. We are really happy to hear that you enjoyed your stay in Hotel Rudolf. Welcome again! Kind regards, Helena / duty manager

Hello, and thank you for your feedback! We are sorry to hear that the accommodation did not meet your expectations. We will take a look at the entrance door to make sure it is working properly with the key cards given to the guests. Hotel Rudolf is an economy hotel and therefore there is less services available. We try our best to be clear about the check-in procedure and all booking websites should have the information that check-in takes place in Hotel Santa Claus. We hope that you enjoyed your stay in Rovaniemi otherwise. Kind regards, Hanna, reception

Hei, Kiitos arvostelusta. Aurinkoista kesän jatkoa ja tervetuloa uudelleen! Ystävällisin terveisin, Helena, vuoropäällikkö

Hello, Thank you for your feedback. We apologise for the defects in the room and in cleaning. We will go through your feedback with the housekeeping and maintenance. We aspire to keep high standard on our housekeeping, as you have experienced during your previous stay. Have a nice summer and welcome again! Kind regards, Helena, duty manager

Hello, And thank you for your lovely feedback! We are happy to hear that you liked your room. We have renewed the beds in most of the rooms just recently, we are glad that you found them comfortable! Have a nice summer and welcome again! Kind regards, Helena, duty manager

Hello, And thank you for your valuable feedback! We are sorry to hear that you did not know about the check-in procedure beforehand. We have informed all our partners about it, but they decide by themselves how they show the instructions on their websites. In Hotels.com it is mentioned in section of Key facts --> Arriving/leaving. However, we hope you enjoyed your stay in Rovaniemi and Santa's Hotel Rudolf otherwise! Welcome again! Kind regards, Helena, duty manager

Hello, And thank you for your feedback! We are happy to hear that you enjoyed your stay with us and found the location suitable for you. Welcome again! Kind regards, Helena, duty manager

Hello, And thank you for your feedback. We are glad to hear that you enjoyed your stay with us. Welcome again! Kind regards, Helena, reception

Dear Masud, thank you for your feedback, it is appreciated. You are warmly welcome to visit us again!

Dear Rik, thank you for your review, we appreciate it. Welcome again!

Dear Eduardo,Thank you for taking time to give us feedback! Our Hotel Rudolf is a economy hotel, so unfortunately only the final cleaning is included to the room rate. The towels can be changed if requested from Hotel Santa Claus's reception, we are sorry if this wasn't mentioned for you. We hope you had a pleasant visit at Rovaniemi overall and hope you will visit our hotel again.

Dear Jose,Thank you for your great feedback! Warmly welcome again!

Dear Nicola,Thank you for taking time to give us feedback. Unfortunately in our economy Hotel Rudolf only final cleaning is included to the room rate. Hope you will visit again in our Hotel!

Dear Alan, thank you for your nice rewiew, we appreciate it. We are glad to hear, that you enjoyed your stay.

Hei Leena, kiitos hyvästä arvostelustasi, arvostamme sitä. Tervetuloa uudestaan!

Hei Piritta, kiitos arvostelustasi. Mukava kuulla, että olet viihtynyt. Tervetuloa myös uudelleen!

Kiitos arvostelustasi! Mukava kuulla, että olet viihtynyt meillä. Toivottavasti näemme pian uudelleen!

Dear Heikki,thank you for your review!We will forward your feedback about cleanliness to our housekeeping, they will appreciate it.As you said, Hotel Rudolf's Economy rooms are good option when travelling on a budget. Breakfast is possible to enjoy in the main hotel with extra charge.We hope you had a pleasant visit at Rovaniemi overall and hopefully we get to see you again soon at Santa's Hotels! Kind regards, Hanna, duty manager/reception

Dear Maire,thank you for you great review, we appreaciate it.Welcome again!Hei Maire,kiitos mahtavasta arvostelustasi, arvostamme sitä.Tervetuloa uudestaan!Kind regards/Ystävällisin terveisinHanna Duty manager

Hei Anton,Kiitos mahtavasta arvostelustasi ja toivotamme teidät lämpimästi tervetulleeksi uudelleen!Dear Anton,Thank you for your great review and we warmly welcome you to visit our hotel again!Ystävällisin terveisin / Best regards,Sanna / Duty manager

Hei Miika, kiitos kivasta palautteestasi. Mukava kuullä, että viihdyit hotellissamme. Lämpimästi tervetuloa uudestaan!

Hei Esa, ja kiitos arvostelustasi, arvostamme sitä. Lämpimästi tervetuloa uudelleen!

Hei Helinä, kiitos hyvästä arvostelustasi, arvostamme sitä. Lämpimästi tervetuloa uudelleen!

Hei, ja kiitos arvostelustasi, arvostamme sitä. Lämpimästi tervetuloa uudelleen!Hello, thank you for your review, we appreaciate it. Warmly welcome again!

Dear Morten,Thank you for your stay in Hotel Rudolf and your rating. We are pleased that you enjoyed your stay.Have a nice autumn and welcome again!Kind regards,Helenaduty managerreceptionSanta's Hotel Santa Claus& Santa's Hotel Rudolf